Well-stocked for a small-looking place. Excellent fastener selection for common and esoteric…read morelittle screws, washers, etc. Very limited selection of plumbing fixture cartridges etc. Good, clean, organized local mom & pop shop alternative to the big stores. Keep them fed!

Top service - they help solve problems. They actually have people who know about hardware and…read moreeverything else they sell.

so I avoid going here because the prices are at least 50% higher than Lowe's or Depot for the exact…read moresame items! but yesterday I noticed a guy parked in the handicap spot urinating in the parking lot! I questioned him and he replied, he asked to use the restroom after purchasing over $100 in merchandise and the guy working the counter says they have No Customer Restroom and to pee outside! When I went in, I asked about the restrooms and he said the owner will not allow customers to use the restrooms, employees only! This is CRAZY, and I'm guessing this is in violation of some sort of NJ health Dept laws! Spend $2 In gas and go to Lowe's or Home Depot! ACE IS NOT YOUR PLACE!

my 5 star rating has nothing to do with management, but has everything to do with Ryan, the young…read moreman at the register this evening. I entered the store this evening with an exchange (I bought flat spray paint rather than satan). the line to the register was 10 people long, the phone was ringing off the hook, non stop. People entering the store and line constantly. Others needed propane which required him to go outside to get. Questions, answers, obviously it was a zoo. There was only one other person working in the store who was mixing paint. This poor kid was so overwhelmed but handling it so well. thanking everyone for their patience, trying to answer everyone's question. multitasking the best way possible. i have to admit I find it extremely irritating that this establishment was so understaffed for the hour of day as I had to wait a significant amount of time to be helped. This is obviously poor management, but I do want to applaud Ryan at the front counter for keeping a great attitude, doing the best he could under the circumstance. Hands down great employee.

The store literally has everything. A nice complete selection and very helpful staff. We…read moreespecially like the flower baskets in the spring and the Christmas items during the holiday season. A gem in town.

chockfull of everything you need as well as being charming, Home Towne Hardware has it all…read more with an inventory of just about everything you can think of ranging from home goods to outdoor gardening supplies, you will be pleasantly surprised by this hackettstown gem. the owners are dedicated to their business and to serving their customers. resist the urge to go to a big box hardware store; this is a local business you can feel good about supporting. : )

Bobby has a lot of interesting parts in stock but largely doesn't stand behind his parts or…read moreworkmanship. Shipping is pretty fast and prices are fair.

I've been coming here for my beer and wine supplies for three years and have always received some…read moreof the finest possible service and very reasonable prices. I also took both of the beer brewing classes here and got a great foundation from the owner who teaches the classes. Extremely recommended!

Rudely threw us out when store was closing. The employee (woman) was nasty and said "hello we close…read moreat 4", looks at her watch and says "and it's 4!" Lost a customer, good luck competing with the big box stores.

Mask Nazis with absolutely no concern for customer service. I don't mind being asked to put on a…read moremask if it is the store policy, regardless of my personal view of them, but I don't expect a clerk with blue hair to be shouting at the top of her lungs across the shop. Further- after her message is received and complied with- we didn't hear a peep: no "can I help you find something? What can I help you with? I will go to Mendham plywood or Bernardsville hardware next time.

Came in looking for set of screws for some furniture that needed replacements. Someone was not only…read moreable to point me in the right direction, they walked me through the store to their well stocked section of nuts, bolts, screws, etc. and hand picked out the exact items I needed. Could not have had a more seamless experience.

They were very helpful when I. And I. Late in a Friday night at the last minute. They treated…read moreh like I was the first customer of the day. Great teamwork and friendly staff. Quality paints.

Outstanding pleasant people. Small town hardware feel with everything you need…read more My particular situation was I needed the new key cut for vehicle. They just recently installed the chip reader and after a couple of tries using a broken key as a template he was able to get me a key that actually works. Much much cheaper then other places and certainly going to dealership dealership

Left two chain saw chains to be sharpened. was told it would take 2 weeks. after a month, they…read morestill werent done so i took them back. will use some place else more reliable.

Hello, I am a Customer who just recently came to Ace Hardware and I find really rude. The…read moremanager kicked us out because we had our scooters in the parking lot and we followed everything. She said to us to move our scooters away from the door but but she still kicked us out. My group of friends like coming here a lot to buy Pokémon cards and all the staff seem to be nice when we're buying cards except for our manager she's always rushing us to leave and also being very Rude

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Bangor,PA is a small town and I just moved here 3 months ago. I'm used to going to Lowes or Home…read moreDepot until I decided to try my neighborhood hardware. I'm happy I went in because they have everything I need and saves me from driving all the way to the bigger stores.

From the owner: As your neighborhood Do it Best dealer, we are committed to providing you not only with quality…read moreproducts, but more importantly, with quality customer service. We recently re-organized our plumbing and electrical sections to better serve your needs, and if you can't find what you're looking for on our shelves, we encourage you order from our catalog or shop online and have your items delivered to our store with no extra shipping fees.

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!