I had a great experience working with Ayar at Hyundai Gilroy while purchasing a 2026 Hyundai Ioniq…read more5. He is a true professional -- very knowledgeable, responsive, and genuinely focused on helping customers. He did not force us to buy car or additional accessories. Also they were the only one to provide the written quote and did not prevent us from reaching out to other dealerships for pricing. Most importantly, all prior agreements were fully honored -- everything we discussed in advance was delivered exactly as promised, with no surprises.

Marvin Pole was very helpful. However, I came in for an oil…read morechange that wasn't due for another 6000 miles. My Hyundai, told me it was time to change your oil. Somebody called me from the dealership and told me it was time to change my oil. But the fact was 2000 miles was not the first Oil Change. I will be back at 8000 miles for my first oil change.

Jonathan from Gilroy Toyota was unbelievably helpful! Best experience I've ever had at a car…read moredealership. He helped me secure a great deal on a Toyota Corolla hybrid. Thanks Jonathan for facilitating such a seamless experience !

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

I had an excellent experience selling my car at this dealership. Patrick and Page were both…read moreincredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to answer all of my questions honestly, provided helpful advice, and made everything easy to understand. What really stood out was how smooth and efficient they made the entire process. The paperwork was handled quickly and professionally, and I was in and out in about 20 minutes. They made what I expected to be a lengthy process completely stress-free. I truly appreciate the outstanding customer service from Patrick and Page. Their professionalism, efficiency, and genuine willingness to help made this a great experience. I highly recommend working with them if you're buying or selling a vehicle. Thank you both for making the process so easy!

Both Page and Pat gave a great customer service. No pressured to buy and the process was very…read moresmooth. Page went the extra mile to complete my purchase.

I scheduled a 1:00 PM appointment yesterday online to view a specific vehicle and drove from Daly…read moreCity to Gilroy specifically for this car. However, upon my arrival, I was informed that the vehicle had already been sold just an hour ago. When I questioned the staff regarding the lack of notification, the response I received was unprofessional. He went on to show me other cars and said you should have called, we don't see those AI appointments. It appears that appointments are being set for vehicles no longer in inventory as a tactic to draw customers to the lot to sell alternative vehicles. I find this practice to be misleading and a form of FALSE ADVERTISING. This is how they conduct their business, BE AWARE of their appointment notification process to prevent other customers from experiencing similar inconveniences.

Absolutely pathetic experience from start to finish. We pointed out a horrible burning smell coming…read morefrom the car during the test drive, and instead of responding like a competent professional, the salesman immediately became defensive, hostile, and started talking over everyone the second we questioned the condition of the vehicle. I've driven enough old cars, junkers, and barely-alive beaters to know exactly what overheating coolant, slipping transmissions, and burning fluids smell like. This car felt like it was actively dying during the test drive. The transmission dragged, the engine smelled cooked, and the entire vehicle gave off the energy of something one hard acceleration away from a tow truck. What's insane is they still wanted over $7,000 for it purely because the mileage was "low." Low mileage means absolutely nothing when the car drives like it's moments away from mechanical failure. Putting lipstick on a breakdown doesn't magically make it reliable. The attitude was honestly the worst part. The second I started pointing out actual mechanical concerns, he immediately started talking down to me like I couldn't possibly understand cars because I'm a woman. Sorry, but some of us actually know what a dying transmission feels like, and screaming over customers doesn't suddenly make your inventory safe to drive. This place operates like they're hoping buyers are too inexperienced to notice obvious problems before signing paperwork. If this is how they behave before taking your money, I can only imagine the nightmare afterward. I genuinely would not trust these people to sell a bicycle, let alone a car.

This review goes to the service department! They are extremely helpful and welcoming…read more My last two oil changes Adrian has helped me and he makes the experience simple and thorough. I would definitely recommend if you're bringing in your car for service ask for Adrian.

If you're in the market for a new car or truck, I highly recommend checking out Gilroy Chevrolet…read more Ask for Kim--she's fantastic! I looked at several Tahoes and Traverses, and she was incredibly knowledgeable, taking the time to explain all the features in detail. I ended up driving off in a Tahoe RST, and the whole team worked hard to get me the rate I wanted. Huge thank you to everyone who made it happen--I'll definitely be back again!

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Only had my experience here with sales on sept 1 2025. Bought a brand new Tesla m3. Few things for…read morea very expensive transaction that I feel should've been accommodated as a consumer. 1.) zero flexibility on referral. Clearly showed that I was a referral prior to purchasing the car and that I tried to use the link. Even through the in-app chat they said I would receive it but in store they were either incompetent or unable to make the referral happen. $500+ worth of lost discounts here that I rightfully qualified for. 2.) zero flexibility on college student discount. I have proof of being a college student. Nonetheless they were unable to apply $1k discount as stated in their website. Now we're at $1.5k worth in losses. 3.) car came with a unremovable scuff on the driver seat. Tesla service later replaced the seat at no cost to me but this took an entire day of mine and about a month of having this scuff to resolve. When purchasing a brand new vehicle this just doesn't make sense to me. I feel like purchasing a car is one of the magical life milestones that should be exciting and perfect. Instead it felt frustrating and that things could've been taken care of better on Tesla's sales side.

Gotta say the service department staff is awesome here. We had an appointment early in the morning…read morebut got there even earlier than expected and they got us checked in right away and said they will try to get us out as soon as possible since we're coming from far away. Checkout was lightning quick. The service lounge is definitely lacking, my Honda lounge is a million times better. There's some places to sit, a self-serve coffee bar with 8 options of k cups, a few tea options as well. Tv plays Tesla commercials. A little Snack carousel and soda fridge are a nice touch. No wonder my fiancee dragged me out of bed at an ungodly hour on a Sunday, he'd have been bored to death. Be sure to have full charge on your phone to keep yourself entertained in case your service takes a while.

I visited Gilroy Car Club looking for my first car, and I was definitely nervous and unsure of what…read moreto expect. From the moment I arrived, Joseph greeted me with a smile and was genuinely committed to helping me find the right vehicle. I had my heart set on a red Challenger I had seen at another dealership and was having a hard time deciding. Then Joseph showed me a black Challenger with a red interior, and I instantly fell in love with it. His professionalism, patience, and positive attitude made the entire experience enjoyable and stress-free. The team at Gilroy Car Club has been incredibly helpful, understanding, and flexible with my situation. I truly couldn't have asked for a better car-buying experience. I'm so grateful that I chose to purchase my car through them. Words can't fully express how thankful I am for Joseph and the entire Gilroy Car Club team. Highly recommend!

Thank you Aurthur' Manager,…read more Your salesman tried to sell me a once damaged Audi at full, undamaged price. When I offered a refundable $2,000 deposit to hold it while I got it inspected, you personally refused it -- the only deposit you'd take was one that locked me in no matter what I found wrong with the car. That's not a sales process, that's a con. He knew what was going on in my life. It had already come up in his texts with someone close to me before he ever spoke to me directly. He knew I needed a reliable car fast, and your team tried to use that against me anyway. But you refused that deposit, and that refusal is the only reason I didn't take the car. If you'd let me hold it the honest way, I would have committed right there and been stuck with an overpriced, damaged car. Instead I bought a BMW -- a better car no accidents covered in wrap. . So genuinely, thank you. You saved me from a huge mistake, and you did it by trying to force me into one. That Audi is still sitting on your lot, unsold, weeks later. That tells you the price was never honest. Anyone who does buy it at your number is getting the same treatment I almost got. You should be ashamed of how your team operates -- but I'm grateful your greed was too clumsy to work on me.

I just bought a new 2026 Ford Platinum from Bobby Covarrubias at the ford Store in Morgan Hill…read more This is the second unit I have purchased with Bobby Covarrubias being the salesperson He is a very hard worker and listens to his clients about their wants and needs. He found my Ford platinum in Reno while we were sitting there, the truck was delivered the next day and we drove it off the lot the next day. Bobby Covarrubias is very professional, knowledgeable, and goes that extra mile for his clients, he is in tune with his customers and suggests add ons when Appropriate. I highly recommend Bobby Covarrubias and the Ford Store, Morgan Hill, CA I have purchased a total of 4 cars and 3 trucks from The Ford Store. I will be back. Give Bobby Covarrubias a call, he will take care of you !

Charles is absolutely AMAZING!! He will go above and beyond…read more Best part of morgan hill ford

If you live south of SJ and in need a reputable Honda Dealership for all your maintenance and…read morerepair services, Victory Honda in Morgan Hill is the dealership. My wife and I purchase our 2024 Honda CR-V hybrid from a SJ Honda dealership, after moving out of SJ we were seeking a trust worthy dealership and Victory Honda made sense. We have been servicing our CR-V after purchasing it several times at the dealership we purchased it and made the switch to Victory Honda going forward. On all of our visits the entire staff is friendly and professional. Our service advisor Sarah Gomes is outstanding; her interactions from the first visit reassured us we are in trusted hands for our vehicle needs. She is personable, knowledgeable and about all very professional. All of our maintenance intervals were performed by Victory Honda. Unfortunately our CR-V recently had a major engine failure a day before the 4th of July. Luckily the dealership was still open and shortly the CR-V was towed and Sarah quickly noted all of the symptoms we described and had us on our way with a loaner. We were concerned with the symptoms of the failure but Sarah assured us she will have the techs diagnosed the issue and let us know what the findings are. Ultimately the repairs warranted corporate Honda to be involved which resulted in the repairs being honored by Honda corporate to cover the repairs with a reasonable deductable on our end. Needless to say Sarah is the most capable service advisor I had the pleasure of interacting with all the dealerships I have experienced in past. She handled our case with the upmost detail and informing us the status the entire time. Automotive dealership services often get a bad rep for the way a dealership is managed but with genuine customer focused staff such as Sarah and Service manager Jose it makes a big difference and victory Honda Morgan Hill gets it right. There are many choices when choosing automotive services in SJ but if you live in the surrounding area give Victory Honda Morgan Hill a try, the staff in my opinion strive to accommodate and earn your business with the customer in mind. Keep up the awesome work Sarah and Victory Honda!

Sarah Gomes was rude and had to be explained how something was covered under what we purchased…read more Very condescending when I came to pick up my car because we got a call saying it was ready (5+ hours for an appointment originally told only an hour long) and then proceeded to call my husband (who got the call) and was yelling at him over the phone. You could hear her from the waiting area, "WHO called you?" and "Well your wife is still here". Sarah Gomes felt it was more important of her time to spend 30 minutes harassing my husband before coming to tell me my car was finally ready, almost 6 hours later. She then tells me "we had to rush". WHY would they need to rush with a car they had for almost 6 hours? WHY are you telling me that you rushed and my car may not be up to par because they didn't spend the appropriate time on it? Is it because we have this service prepaid, as part of a package when we bought the car, and now that we aren't paying anything today then we aren't worth good service? My husband tried calling to speak with a manager but was passed around. I guess they just wanted to further prove that not all customers are treated equal.