Look at those pics and try tell me that rug doesn't make the room pop! Go ahead. I dare ya…read more These guys are great!! I've been buying rugs from Dave for 10 years now and he always helped me out with every new place I move into. Great selection and great quality! I've always been extremely satisfied with my choices I moved into a gorgeous new place a few months ago and needed a rug to really tie the room together, so he special ordered this abstract galaxy looking rug for me. At first I stupidly thought the rug was too big and was thinking of having him trim it down and re-bind it but Dave wisely advised me to move it under furniture and make sure it's centered. He said give it a few days and then decide. Good thing I listened cuz he was right! Once I truly centered it under couches and what not it looks awesome! I get plenty of compliments on it and reaffirmation from friends that it actually is the perfect size for the room. Trust me...You can't get this type of service or expertise from Wayfair or Home Depot and honestly, the pricing is VERY comparable I think.

I enjoyed my many trips to Barsam rug that it took before I found the perfect rug to take home…read more They were flexible with exchanging a rug that didn't quite work, and kind and attentive but not overbearing on the sales floor. Highly recommend this Waltham small business over big box online retailers or large chains.

Do not hire Elite Installations…read more Elite Installations was nothing short of a nightmare. After a flood in our home while we had a 21-month-old and a 6-week-old they appeared to be doing things correctly. We later realized that was only because we were stuck in a hotel and couldn't see the shortcuts they were taking. They took advantage of a young family, trying to get back in their home. Fast-forward a year, and the truth came out: - They put the wrong carpet in one of our rooms. I will blame postpartum fog for not saying something sooner. - They installed our toilet in blatant violation of MA plumbing code, it wasn't even secured to the floor. This is basic, entry-level competence they couldn't manage. - they installed hardwood floors that warped and when they replaced it with LVT, they dint remove all the hardwood and now 1.5 years later it's warping again. - They did multiple other things incorrectly, and after constantly following up with them for 5 months, they did ultimately fix them. Despite constantly hyping themselves up on Facebook and recommending themselves at every turn, our experience proved they are not honest, they cut corners whenever possible, and they absolutely do NOT stand behind their work once they're paid. Look up the reviews, look up the litigation against them (which are being added too regularly), our situation is unfortunately not unique. To be clear, I have given elite MULTIPLE opportunities to remedy these issues and they refuse. If you value your home, money, your time, or your sanity, stay far away from this company. They are the last people you want to trust with your home.

Nightmare! Jerry is a snake and takes advantage of customers. He creates delays prolonging projects…read moreand he is dishonest. He takes deposits and then alters the contract and does not credit the customer. This man is a thief(We should have known by the multiple lawsuits pending with Elite) This was an oversight on our part . We were recommended to Elite by a friend but it has been a horror show and we will never use them for another project. Jerry should have his license revoked. Do not do business with this company.

I want to extend a heartfelt thank you to Frugal for the exceptional service I received during my…read morerecent furniture purchase. From the moment I reached out with my questions, the young lady at customer service was responsive, professional, and incredibly helpful. She went above and beyond to ensure everything went smoothlyanswering all my concerns, keeping me updated, and following through on every detail. It made a big difference and turned what could have been a stressful experience into a very positive one. Customer service like this is rare, and it deserves to be recognized. Thank you again for your dedication & service.

I highly recommend Frugal Furniture!…read more I bought a sectional for my Mother. My Mother is elderly and needed a few special requests for her delivery. I spoke with Chris about these potential roadblocks. Chirs made the specific arrangments so that we could get the sectional delivered successfully. Chris displayed amazing customer service and really went above and beyond to accommodate our request! Chris was also spot on with his suggestions on which sectional will work best for my mother. As a result, my mother absolutely loves her new Sectional.

They don't sell Acai and are not owned by Ali Landry. So why are they called Landry & Acai? False…read moreadvertising. This is a pretty spectacular carpet store located in Boston, and while it's not cheap, they have some amazing products here. We aren't even in the market for carpets, but because my family is Persian, I'll often will stop in and see what someone has on sale. Barbie is not too familiar with Persian stuff so I wanted to show her some of the more fancy types of things that you can get. She was pretty impressed, but not enough to part with enough of our money to get one (which she pretty much controls and I like it that way, I mean look at her). What's more - these are good people, and all things considered, this is probably where I would buy carpets in Boston if needed.

My stair runner looks beautiful. The edges are perfectly bound with a carpet trim in a perfectly…read morematching color. The staff helped me select this type of runner because of the issue of my dog and I wanted a stripe pattern to coordinate with my wall color. The installers mapped the stairs on site to make sure everything was perfect before slicing the runner at the shop. They came back with all the separate pieces to install exactly in each tread. The quality of my new carpet and the workmanship in installation from Landry & Arcari has added value to my house.

Great service. Very accommodating! Would highly recommend. Great working with a local business!read more

I scored a great deal on a remnant to use as an area rug for under my kitchen table. They have a…read moregreat selection. I plan to return for my stairs/hallway runners.

I highly regret my decision to work with Decoraid and would urge friends or strangers against…read moreworking with them, and I feel personally taken advantage of. The final outcome took over 9 months and left 40% of the proposal unfilled with no payment back to me for missing services. My main feedback is that the process the firm runs is *incredibly* inefficient and leaves almost no opportunity for collaboration. The other is that the designers are basically just internet shoppers, with no connection to the things they're actually buying. With two in person meetings followed by a single proposal, there's basically no chance to actually get a good outcome. No one knows exactly what they want in the first meeting, and if they did they wouldn't need Decoraid. It takes working through options and figuring out what works well together. Neither designer I worked with (I was given a new designer after 4+ months of nothing happening with the first) used a pinterest board (something that seems super weird for an interior designer) that we could have collaborated through. Instead, they sent over single rug options without any context on other pieces that would fit with it. The reason I would pay someone $2,000 to help design a studio apartment would be for their creative spirit and perspective, and neither were proactive at all - basically just taking the things I wanted and googling them to find options. If you see a couch without pillows or a blanket, shouldn't she be calling out that I need that? Shouldn't she be architecting what to do with a blank 2 floor wall that's 20 feet wide? This seems to be a foundational expectation hearing about friends' experiences with other designers. The other missing aspect is that the designers used entirely cookie cutter options - only limited to West Elm, Crate and Barrel, and All Modern. Interior Designers are supposed to know more than you and do things you can't do in your own free time. They're supposed to have a good eye and be tuned in to off the beaten track options, visiting markets and fairs and hunting for good options. To be honest, they weren't even been good at the cookie cutter options - suggesting terribly uncomfortable itchy thin rugs, and couldn't find a Brass Mirror that was available to order which I found for myself within 10 minutes of looking. Of the first three items to arrive, I returned two of them because they didn't fit. With the amount of effort this took on my side and the time it's taken and the bad results it's yielded, along with no recourse for missing items from the initial proposal, I feel taken advantage of.

Money well invested! Decor Aid is literally my dream come true as it comes to home design. I've…read morealways wanted a well decorated home but I don't have the talent needed (so I wasted a lot of money throughout my life buying furniture that ultimately didn't go well with other items I already had) nor the money to pay tens of thousands for traditional interior designers to come decorate my home. Decor Aid allowed me to get the help I wanted for a very affordable price. My living room pieces are now arriving and I love the result. Because I live out in the suburbs in Boston, they did not have a person that could come to my home. However, they still helped me my putting me in contact with their NYC office (Meredith Cook was my designer, she's amazing) and we did all the work through skype/phone/email. It was very convenient. Meredith was very professional, responsive and patient (with the couple of times I changed my mind) and really tried to work with me in understanding my style before proposing a plan. I plan on using them again for the other rooms in my house.

I needed help for a modest kitchen renovation: new flooring and countertops, with a limited budget…read morefor design help. Rosita provided exactly what I needed. We met at a flooring store where she helped me select a small number of options that she thought would work with the existing cabinets and walls, then headed to a countertop store to find options that would work with the floor samples. I then took the samples home to see them in place, which clarified what looked best in the space. Rosita did exactly what I needed: provided the guidance to get me past the paralysis of being overwhelmed by too many choices, plus pointing me to some good floor and countertop retailers. She was great about working within my small budget, but stands ready to provide more help if needed.

Heidi provided excellent service. She was pleasant and helpful every step of the way. She made…read moremany recommendations that we implemented. I would recommend her service whole heartedly.

I bought a desk and an unfinished bookcase from Bostonwood Furniture and am extremely satisfied…read more This was my first time purchasing nicer furniture (I was on a grad school budget until recently!) and the experience was great. I currently live in New York City, but I knew I wanted to go with a New England based business since Maine is home for me. I know there are a lot of New England based furniture shops to choose from, but Bostonwood seemed to offer the best value. The sales and delivery staff were all helpful, professional, and friendly. They even finished and delivered my order a little sooner than quoted. The desk is particularly beautiful and feels sturdy and well-built. The unfinished bookcase is just what I was expecting, and is a huge step up from the discount ones I used to buy back in grad school. I'll certainly return to Bostonwood in the future to replace the rest of my silly grad-school-budget particle board furniture!!

Great custom work!!! We have worked with Bostonwood before…read moremaking a peice of furniture for us and were really pleased, so when we decided to add some 'built-ins' to a new addition that we just finished, it was an automatic option that we wanted to check out. Originally I was planning to build everything myself, but after completing a few of the cabinets, I realized that I really didn't have professional finishing capabilities (specifically painting) that we wanted and that it was going to take me way longer than I originally planned, so we took our design to Bostonwood to get a quote. We worked with Mike in the Bedford store. On our first visit, we discussed the project, which involved 2 components (a library wall and wall-to-wall desk) and included some of the custom elements that I wanted to make sure were included in the build. After discussing everything in detail he came back with a quote that was extremely competitive!!!. At the beginning of the process, they delivered a set of CAD drawings and renderings that showed the proposed finished cabinets. They provided us several different color rendering, which helped us visualize even better the finish prooject so we could make the final finish decision. I also asked them to provide a second set of drawings with CAD measurements and details so I could verify the measurements and construction (which they gladly did). We made a few alterations based on the these. The build took a few weeks, during which Mike reached out and kept us informed of the progress. He also took a couple of last minute changes that I realized would be required (fortunately I realized these before they had cut anything) When the product was delivered, the team was extremely polite and brought the peices directly into the new addition space, helping me get them into place. As they were bringing them in, I noticed a small change that required them to take the peices back to the shop, which they were more than happy to do. In the end, when they were re-delivered, we were SO pleased and with them installed are very happy with the finish look they give to this area in our home. They are already in full use and being enjoyed. I would highly recommend them and fully expect to visit their store for our next project.