ONCE my bank stepped in... then I got a response. It took my bank stepping in to get my certifications sent to me ... read more

These guys are known as the best in the security training industry and come highly recommended by pretty much everyone I know. Just recently I had to complete additional training hours in order to maintain my California security guard card and my co workers recommended that due to my schedule I complete the trainng online. The price was perfect and the course was set up for me to.complete on my schedule. I gotta say I actually learned a lot from the material covered and even use the a lot of the training I received out on post. Reaching these guys was easy after leaving my information by email I received an email back along with a call within minutes and all my questions were anwsered. I have been working in federal law enforcement and private security for over 20 years and was still able.to learn a few new things after completing training with this training center. read more

I called many guard card training schools and N.S.E.T.C was by far the most informative place i could find. They answer their phone and very clearly tell u exactly how to go about getting your guard card, and they offer a fair price. Joey Juniper read more

I had read a couple of reviews that were non-recommedned by yelp* as they could not verify their authenticity. I suspect the dubious nature of these reviews as well from my own PERSONAL EXPERIENCES. The reason being is the false premise that these people are reachable! I would strongly urge anyone contemplating doing business with them to first try a phone call or as the message states for faster service, send them a text message. You will not reach them, nor will they call you back. They do have a "contact tab" for sending an email but this will also not get you a response. Their customer service, or lack of it, is so bad as it is nonexistent! I would highly recommend doing some research, calling the perspective school you're interested in and vet them for information, and also to check their response times. The one time I was able to actually reach someone at ASPS, they said they would return my phone call and they never did. You don't have to take my word for it as I have no axe to grind, just try for yourself. Hopefully you'll have the good sense to move on. Its all about customer service these days. There are lots of reputable and fine businesses out there. This just doesn't happen to be one of them! As a side note I have filed complaints with both the BSIS, BBB and the State of California! read more

The best place to go and get your guard card best instructor nice and always willing to help you out hits everything right on the dot and explains pretty good. Hisbpresentation its a pretty straight foward one with lots of good explanations. Also a very fast paper work system he has fast and clean. Therefore i will gladly refer this location to others read more

They went above and beyond what i expected. Amazing customer service and best price available anywhere. This place is the most affordable I was able to find and the only place willing to explan the entire process to me, others were quick to hangup and not help but this place was awesome! I highly recommend them for any security related trainng. read more

If you are looking for a real in depth review for an actual student of The National Security Enforcement Training Center (NSTEC.COM) or MyGuardCard.com, I would like to share my experience with this school. I did my homework, in the way of looking at prices and educational content of many schools located in the Inland Empire area of southern California. After narrowing it down to about 5 locations, I called and spoke with employees of each school to see what the process would be like and also get a feel of what kind of service I would be getting for my buck. I then narrowed it down to 2 locations. The deciding factor for me was the other school I had picked was an in-class only experience, which would not be convenient but I could live with it, the part that threw me was his urging me not to go to NSETC because his statement of: "Online classes aren't legal or legit." (Due to my background, I always question when someone is quick to throw out a negative on a competitor instead of touting his own benefits.) This struck my interest and decided to do some investigating, I called the sate licensing to check on this ( by the way, if you decide to do this, start early they open at 8am and are near impossible to get someone. I don't have the number at the moment but it's found on the state site and on guard cards, save yourself some time and use options 1,0,3,5... this will get you to the security licensing department.)......I inquired with the state as to the requirements for the schools and for the potential security officers then I voiced my concern of the legality and "legitness" of an online security program, the sate employee informed me that an online security program is completely legal and approved by the sate. Once happy with the information I called NSETC to enroll in the BSIS class and wanted to again go over the steps. Mike was the representative who had to field what may have seemed dumb and repetitious questions but he answered them with confidence and patience and offered any help I may need along the way. I didn't get to enroll in the class until late at night, (1am) I didn't expect to get any reply until after about 10 am. I ended up with an email about 5 minutes after the enrollment in the class and to my real surprise, 1 1/2 hours later I received my login and welcome emails. The emails are very specific outlining exactly where to go and what to do. Follow the directions and you're on your way. I currently have been taking a college online course; they use the exact same format as the college class. You can see what you are enrolled in and see your grades for your tests. Read at your own pace and take the Test as many times as you want, they are multiple choice and true false. I will tell you, I was still a skeptic so when I enrolled I only paid for the basic class (8 hours), even knowing I wanted to take the full 40 and the pepper spray classes. I was so impressed after finishing the first class with ease I purchased the next 2 and the pepper spray right after finishing the basic. I have now completed all the courses without issue and I honestly feel I have learned a great deal of information. My final thought would be to all those who complain about any hiccup they may have in life and use their in ability to do things for themselves or figure things out by trial and error. These guys provide you with exactly what is listed on their site, they will lend you assistance but they don't climb thru the computer and do it for you. You do have to have a little knowledge and self motivation to do a class of any kind, especially online. If you have a problem, call them ... I sure did... But I understand I am not paying for a private instructor, they have other students, and they don't sit at the phone waiting for my call. The one time I didn't get an answer when calling; I sent an email and had a response in less than 20 minutes. If that isn't reasonable then I would suggest you consider private training or better yet I don't think you should be looking in this line of work. My background is in a customer service related industry, my customers had always expected a great deal from me and I did my best to deliver. In turn I expect a lot when I am on the customer end, but one has to keep in mind, are they providing what they promise? In this case, yes, in every area and then some. I would like to thank the guys at NSETC for putting up with all my newbie questions and providing a great service and convenient program. I ask that anyone whom reads this and ends up taking the course, share your experiences, not enough customers share good experiences and are all to quick to spread the negative. BE SAFE OUT THERE GUYS! read more