Texted me at 430am to push my appointment 1 hour later I…read morehave MS, and that is unacceptable. They did their best to make it right, and I d very much appreciate that. Thank you and I will see you again, thank you. P.S Especially the nice young lady that opened the place up. She is so cool.

Went in for X-rays, the lady in the front is nice. The xray tech is very rude, and does things like…read morehe is in a rush. No sense of empathy if one is in pain. Normally there is a lot of people there waiting to be seen. Last night, there was only 1 more person waiting at 6:00pm. The interior is very dirty and outdated. Because of the xray tech, my family and I will not be returning to this location, I rather drive further from home.

I was a drop in on Friday afternoon, had a Great experience with X-ray…read more Appreciate the technition(not remembering her name)

This visit was for an ultrasound scan to follow up a finding on the CT of two weeks ago. When I…read morearrived at 8 AM, I was asked to fill out a few sheets of personal information. Immediately after that, the ultrasound technician collected me from the waiting room and took me into the ultrasound room. Her name is Kim. She made me comfortable on the table and then meticulously conducted the ultrasound of my thyroid. I appreciate that Kim is highly-focused and very experienced in these matters. The entire experience was comfortable.

- Had a confirmed appointment - Arrived on time…read more- Checked in per protocol on iPad - Name called within minutes to come back, sat in chair - Told our information wasn't on file, even though doctor office confirmed they sent it. Patient must have done something wrong?! WHAT?! We have ALWAYS gone to Quest, was turned away and told to go downstairs to LabCorp (which was closed) Called Health insurance -- they confirmed yes Quest, they tried to call location and no one answered (they said this is also typical) Called Doctor office - they confirmed yes Quest, labs sent. Health insurance opened grievance, seems this location is under investigation for bad practices. When they get busy and don't want to look up paperwork they just lie to patients, turn them away, and waste their time. I reviewed my account online and found that BOTH of my children had their birthday altered by 1 day. HOW ODD. This data discrepancy would definitely cause a mismatch in systems preventing correct records from being pulled. I hadn't touched my account in over a year and the last appointment was flawless --so what happened between June 2025 and now? Tried calling the Menifee Quest location this morning to report data discrepancy and verify if 2nd paperwork attempt was successful, no answer, when you select the menu option for "more help" it tells you to go to their website and HANGS UP. Save yourself the trouble, find another location, this one is severely mismanaged.

Was wondering if it was just me but then I see all the reviews and they are characterized by the…read moresame theme: lack of humanity. The culture here is just: "do as many draws as possible per day"... "get people in, get them out." "Don't listen to the patient when something goes wrong" "Don't ever admit you screwed up - we don't want another lawsuit." "If it's not on the system, I don't know what to do - I'm a robot." There has to be a better option in Menifee.

My son has needed his blood to be drawn multiple times here and he rates Labcorp and especially…read moreOscar the phlebotomist as 5 star because Oscar does such a good job at drawing blood (my son hates needles). We didn't have an appointment so we showed up 25 minutes early. We were second in line Check in is easy on the tablet with follow up questions by the receptionist and we were on our way home in 30 minutes. This is the place to get your blood drawn if you need it.

What an absolute joke this place is. I've made an appointment 2 weeks in a row and both times I…read morewake up the morning of my appointment to an email saying my appointment is canceled because the location is closed?! Why did it schedule me for this day then???? Absolutely ridiculous

Unsanitary,So gross, immediately grossed out from The smell…read morethen has to use the restroom for a pee test. The bathroom was nasty nowhere to hang my bag nothing to clean you hand of cup after use no napkins nothing they want you to pee in a cup and walk out with it with nothing to clean your hands with disgusting. I'm here for a prenatal appointment I've been waiting for 30 mins now and nothing. I will not continue care here nor will I recommend it for anyone this place is gross and the staff is unprofessional.

Always have the worst experience here the girl that works in the reception is horrible she always…read morehas a bad mood I'm not sure if she's deaf but you speak to her and she doesn't respond she just stares at you. It's always bad when she's working

I just love Neighborhood Healthcare! Of course because of Dr Zurita and her team at Cherry Hills…read morelocation. Recently, my insurance changed and it's been a hassle with all the changes but I did make sure that no matter what, Dr Zurita was on the list of the new insurance before signing on. Anyway, today I have to give a big Thank you to Summer at the call center. She helped me get everything together and corrected on my insurance paperwork and was just so professional and helpful with so much patience and kindness. Was able to answer all my questions and help me above and beyond! Actually...everyone I call into at the call center has always been absolutely awesome. I think that Neighborhood Healthcare has been a great provider for me. So Thanks to the Amazing Call Center and Dr Zurita and her Team!!! I really appreciate you!!

I came to Neighborhood health to bring my gf for her scheduled appointment and I am amazed by the…read moreprofessionalism and patience that the staff members all had at the front desk. As I sat and waited there was a gentleman who became upset because he was not guaranteed to be seen. The man had showed to his appointment over 15 min late and questioned why he wouldn't be seen and even asked what patient was being seen before him. Not your business my guy. Then a second customer with ridiculous colored hair complained about her not getting a "transfer of care" and demanded why she wasn't getting a female dr. " they aren't accepting patients lady" what do you not understand. If you don't like it, pay out pocket for your insurance and you can choose whatever dr you like. I applaud the front staff for maintaining their demeanor with these difficult patients. I was at the location on 10/13/2025 at approximately 3:30-3:55pm when they had to deal with these rude patients.

Very easy to schedule appointments and communicate. If they miss your call they send you a text…read moremessage. It's a quiet and peaceful environment with calm and professional staff.

It sucks to read all these reviews of others having the best experience at this place when my…read morehusband's and i was the complete worst! They NEVER answer the phone and be prepared for the girls in the front to give you the appointment times they want, not what you ask for . I had to drive up there in person to try to reschedule in person, as soon as i walked in the girls up front already had an attitude! My appointment was already cancelled that morning and none of them apparently knew who did it . Take your time and money somewhere else, praying the baby ultrasound across the street from them treat their customers way better . I will NEVER refer any family or friends to this location ever .

My husband, at the end of June had a heart attack and had to have stents put in by Doctor Tiwari…read more We can say nothing but great things about his professionalism and care and patience with us while he answered lots of questions for us. His staff and him prayed for the surgery and my husband before he went under, it was a true blessing for my husband to have God steady Dr. Tiwari s hands as he preformed a long surgery. It was a tough four hours for the doctor and he was amazing. I recently had a new patient exam with him also to clear me for knee surgery. The office staff was also very good and took good care of me as I was there, including his physicians assistant, who answered questions for us. We highly recommend him. Many other doctors have talked highly of him from Loma Linda cardiology at the VA in Redlands also.

My visit was to see Cardiologist Dr. Samir Artoul, the office was clean, and the clinical staff was…read morevery helpful. Dr. Artoul is very kind, knowledgeable, and has a high level of competency and attention to detail. I highly recommend Dr. Artoul and his staff at Sun City Cardiology

My name is Tracy L Pleasant. I had an appointment on July 8th at 2:50pm. My wait time was within 10…read moreminutes, which is great! I was fortunate to be called by a wonderful down to earth nurse by the name "Sophia". She was a blessing that truly made my day. Not only is Sophia a very genuine lady, but she also has great skills being a nurse. I've never been a fan of needles, but I must admit that Sophia is clearly the best that has ever taken my blood. God bless her. Sincerely, Tracy L Pleasant

I visited my Dr in the suite below and he ordered labs. I walked upstairs to see if I could get a…read morewalk in appointment. Signed in the kiosk at 8 for an appointment at 810 and I was out by 0818. AMAZING! The phlebotomist was a pro and knew what she was doing. Will definitely go back here for any lab draws.