These folks installed a paver patio for us in 2023. They used the polymer sand method for the grout. The grout apparently never set properly because it has been washing away since then and we are going to have to have an expensive re-grout done. read more

Working with Paver Pros was a pleasure. The owner, Ken, and I collaborated on my backyard design and it turned out fabulous. They installed paver stones and turf and planted some trees. The results were transformative. I love my new backyard. Ken was a dream to work with and addressed all my concerns promptly. It is apparent he takes pride in his work. I cannot recommend this company enough. read more

California Paver Pros - Fountain installed by Paver Pros and sitting area - Masonry/Concrete Near Me - Roseville, California

Darryl came out to the house to do my quote and show me options. Very easy to work with. Adam was the project manager and worked very hard to meet the contractual obligations. I only gave a four star rating because there was a problem with the crew not showing up for a couple of days but Adam got that rectified and the patio and sitting wall were done within 4 days. Because I don't live in the house full time, I was not there while the work was being done but Adam came back out a few days later to walk me through the work they'd done and pick up the final payment. The patio is lovely and I love it. Adam and Darryl were both great. read more

California Paver Pros - Masonry/Concrete Near Me - Roseville, California

We were apprehensive when we were looking for someone to design and build our backyard. We had a new build and nothing but dirt. A gentleman came around and passed us a flyer for their company. We saw our neighbors book other companies and heard horror stories. We vetted a few and decided to go with California Paver Pros. From the very beginning, we were very excited to work with them. They came out and took a look and asked what we were looking for. We had one of the larger lots, so we wanted a few different things. Darrell was very kind and had great ideas. We liked what he came up with and decided to sign with them. We ended up working with Ken, the CEO, and he was a true professional through and through. He told us what to expect and the time frame they would be working in. The crew he sent out was top-notch and so courteous in everything they did. From the efficiency and cleaning up everything every day before they left. They finished the whole project (concrete, paving, mow strip, rocks, grass, trees, and irrigation system) within 2 weeks! Even in temps reaching 100+. Ken was amazing and was there to answer any questions. He even offered to have someone come out and fix a blown irrigation hose that someone else broke at no cost. I highly recommend California Paver Pros for any work that needs to be done! A+ read more

We had the opportunity to work with Jim Muncill, Adam Riggins and Marvin's team. Could not have asked for a better experience. Jim came out two times to meet with me and my husband. Came prepared with a visual for plans from what we described and imagined. Broke down all the cost for labor and supplies. Project manager Adam was easy to work with and checked in often during the project. Our backyard looks so good! Going to use them again for future projects and I'll be recommending to our neighbors. read more

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I am really late in posting a review for them. I am blown away by the awesome job they did removing and reinstalling my paver patio. When they removed the old pavers, they found a drain that was basically going nowhere and absolutely no underlayment under most of the patio. They go above and beyond!! They cemented the edge stones in so I won't have to worry about them moving anymore. They also leveled the pavers with the cement slab at the doorway. Their foreman recommended adjusting the patio to give my Japanese maple tree more room to grow. As they pulled out the patio, I made a design change to add an open area next to my house. It didn't require more pavers so they accomodated and adjusted the design beautifully. I highly recommend their work and professionalism. They know what they're doing and make good suggestions to maximize your design. read more

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I would not recommend California Pavers Pro. The people I worked with were nice but the completed job fell way below my expectations. California Pavers Pro was the highest estimate I received. For transparency no other company bid on the gas line extension. I have been in contact with a rep from the company. We texted and I emailed them (June 1st 2022) with the issues below. Haven't heard anything as of today (June 6th 2022) Job Scope: 1) Front/Backyard Concrete 2) Extend Gas line from meter to backyard 3) Add 4 electrical outlets in backyard 4) Include Water Feature in Backyard Specifics: New Home Cal Pavers Pro Cost = $23k - $25k (I dont remember exactly) Other Estimates 5-7 - DID NOT INCLUDE Gas Line work = $8k - $15k Construction Date: Jan 12th - Feb 3rd (includes repour for 2 areas) I will try to corelate the issues with the pictures (sorry pictures came in out of order and I cant fix it) 1) Corners & all meeting points were supposed to be rounded - Corners & meeting point weren't rounded (Pics A/B) 2) To maintain compliance with the new home warranty all cement needed to be min 2" below the "weep line". This is common and all the companies, including Cal Pavers Pro, said it wouldn't be a problem - Only 1" was left below the weep line on multiple sides of the house. The rep came out after the 1st pour and saw there was issue and said it would get repoured. Unfortunately this particular area was not fixed and as you can see in the pictures it is still only 1" below the "weep line". (Pics C-E & J) 3) I had requested the exiting bark in the front area that was going to be concreted be moved to the back yard planter area so its not wasted. - This wasn't done. I dont know what happened to the bark but never made it to the backyard (Pic F) 4) For some reason the planter area in the backyard wasn't graded like the sides of the house were after the cement was poured. In addition they left a partial open trench in the backyard. Although it is shallow this seems very sloppy and unprofessional. (Pics F/G) 5) The gas line was extended from the customer side of the meter to the back corner of the backyard. I requested pictures of the trench depth with a measuring tape and pics of the gas line in the trench with a measuring tape. I received 2 pics of the trench and no pics of the gas line actually in the trench. Since the trench line extends under the concrete that was poured I am praying that the City inspector will approve this. I would have thought that I would've receive more than just 2 pics (Pics H/I). 6) Side drains installed too high. Side drains were originally installed in the middle at the lowest elevation on each side of the house. They had to be moved due to the concrete going down each side of the house. When they were reinstalled they were placed at the highest elevation point and were not trimmed down or adjusted for the height. So for any water to drain using the side drainage system the water would need to be at least as high as the concrete edges if not a little higher. Not a huge issue but it does mean that under heavy rain (in CA lol) the water wont drain right (Pic J) 7) The remote control for the water feature doesn't work from inside the house standing at the sliding glass door (distance of 13'). I have to go outside and stand about 10' from the water feature. Not huge but annoying. Imagine having to move 3' closer to your tv to turn it on and off each time. Like I said not a huge issue but annoying NOTE - this seems like a limitation with the material and may not be Cal Pavers Pro issue. BUT they should have installed the remote control sensor outside of the center well area of the water feature for better reception IMO. There are other minor issues but I am not going to list them because I really don't have the energy to type and they may not bother someone else I have shown the job to my friends, family, and coworkers. Half have said the other issues not listed above are minor and they would let go and the other half have said "oh hell no" The rep came out and first stated that California Pavers Pro would provide rocks cover down the sides of the house and rock or bark for the back planter area because my satisfaction was important. Later they said only the sides would be rocked due to cost. And that was the last contact. In the end nothing was done - no follow through. In the end, I try to remember what my girlfriend says to me when I look in the backyard and start to rage/get pissed - "look you got most of it done even though you over payed. There is just some rework that needs to be done. We have time and we learned our lesson". She is right but it just sucks that I took out a loan for this and have to wait for this loan to be paid off before I can have this redone and finished in the future. read more

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Sorry it took so long for the photos. I couldn't find any of my before pics but it was just dirt on a new build home. read more

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California Paver Pros put down pavers in our backyard. Great workers, fantastic job, wonderful difference! Looks good and easy to walk around now! read more

These guys are extremely professional and pleasure to do business with. Contacted them for pavers i needed for my backyard. Deric the designer came and gave some design ideas and gave a competitive pricing that evening after going through the backyard and measuring the site . Sent me links to select pavers i could choose and after signing contract Adam, project manager was assigned to my project. Adam came 2 days before the project started and went over logistics once more. He was my point of contact for the project. The crew came and knocked off the project in 2 days after giving me a 3/4 day estimate. This despite the heat wave. They covered my side yard concrete to protect it before taking pavers to backyard and cleaned up the mess after they left. Extremely efficient and professional. Will recommend them. read more

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After getting several quotes, we picked California Paver Pros and so happy that we did. Rob was fantastic and helping design the layout for our backyard. The job took about 2 weeks, which is what they said it would take. Ken was our project manager and the CEO. He was very helpful and knowledgeable, kept us in the loop on progress and addressed any concerns. I would definitely recommend CA Paver Pros. They were professional and affordable (compared to other companies I got quotes from). I am very satisfied with the end result. Thank you crew, Rob and Ken for making it an easy and painless process! read more

DO NOT USE California Paver Pros for any pavement work! I contracted with California Paver Pros to do some concrete work in my backyard this past summer. After already experiencing issues with them scheduling the project date after signing the contract, I experienced even worse issues with the quality of their work and the unprofessionalism with the staff/customer support. After only a week or two of the job being completed, a crack already formed since the contractors did not continue the control joint from one side of the drain to the other. This is common knowledge for anyone doing concrete work, but California Paver Pros dropped the ball. See the attached image! On top of the botched work, they charged me an additional $200 on top of the contracted price without providing a change order or an itemized list of expenses as required by law. I contacted the California Contractors State Licensing board, and the board agreed Cali Paver pros violated their licensing law by charging extra money not in the contract. I went through mediation with the board and Cali Paver Pros. The three parties agreed that Cali Paver Pros Pros would fix the crack and refund my $200. Months later, Cali Paver Pros has still not refunded my money which they agreed to do with the State Contractors Board. I have followed up multiple times and no one calls me back. They patched part of the crack, but did not even patch the entire crack. This company is dishonest as they did not hold their end of the bargain which they agreed to do with the State Contractors Board. Do not use this company if you are looking for honest and quality work. Feel free to contact me if you have any additional questions about my experience as I am sure Cali Paver Pros will deny any wrong doing. I have the letter from the State Board to share too. read more

California Paver Pros - Crack formed 1-2 weeks after the job due to the failing to continue the control joint on the other side of the drain. - Masonry/Concrete Near Me - Roseville, California

Ken, the owner got involved and he and his crew took care of everything. Now we are Looking to start a new project with him. read more

California Paver Pros - Water causing erosion under the hardscape - Masonry/Concrete Near Me - Roseville, California

Cali paver pros did an excellent job with our yard. We had last minute changes we wanted and they were happy to oblige. They even had the material trucked over within an hour. We had an excellent experience. Big thanks to all the workers, Mike, Cece, Rob, and Ken for our new backyard! read more

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Only happiness can describe this experience. Jim the designer (awesome by the way) came out and gave me an estimate and a week later I signed. We finalized the project and it would start in a couple days. I wanted to take some trees out of the space first. I was concerned about some heavy roots that were in the space and Hugo and his crew came in removed them with ease. They estimated the project would take a week and it was done in 2 days!! If you need a paver project done this is definitely the company to go with. The other estimates I got were outrageous for exactly the same project. I will definitely use them again! read more

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Knowledgeable sales and service. Project was completed in a fairly timely manner and the install team left the work area clean each day.

From start to finish, initially meeting with Jim Muncill- the designer/salesman to speaking with the ladies in the office (Cecelia and Leanne) and working with the on-site project manager Rob N., we are impressed with how our project progressed. Jim is actively engaged in what he does design-wise and is very transparent with the project costs. He went above and beyond creating a design that we could visualize and it was the deciding factor why we chose California Paver Pros. He is easy to talk to and timely in his replies. He also listened to our concerns and is open to our suggestions and changes. If you want a designer Jim is the man! Rob N., our project manager was great from day 1 until the completion of our project. He made sure everything was in accordance to the design and even made suggestions to make the project better- and it really did! Easy to talk to, can be reached anytime, gave us some discount for unforeseen events that added some cost to the project. His workers, headed by Chavez are hard working guys and cleans up after a days work. Project would have been done sooner if not for the rain that they had to work with. They really did a good job! Thank you California Paver Pros! We are happy with our new walkway. Hopefully we can work with you again! 5 stars 5 stars 5 stars! read more

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California Paver Pros did an outstanding job. Pete Bachelor is who you should ask for. From inception to completion, he was our go to guy. Very patient, honest, kind, straight shooter. I have very high expectations in aesthetics and he worked with me to achieve everything I wanted. California Paver Pros are very lucky to have Pete Bachelor representing the company. Thank you, Pete! You were such a pleasure to work with. read more

California Paver Pros - Masonry/Concrete Near Me - Roseville, California

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This has been a nightmare! After a stain job gone wrong I now have to pay thousands of dollars to have it corrected. I've been trying to have this project completed since March if this year. I was told numerous times that someone will call me back and no one has called to date. I have text messages from the company saying that they are sorry and promise to call and still nothing. The person who was suppose to complete my stain job no longer works for the company and they are "trying to find someone" to do the job. I've had other contractors come out and all say not only was the job done wrong(none of the area that wasn't to have that particular color stain was taped off so there is a ton of off spray everywhere) there isn't anything that can be done to sealed stain. I've never experienced anything like this from a professional company. Just shop around. Know who can do what. Maybe they are good at other things but my concrete says not at sting! read more

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Was our experience with California paver pros excellent? No it wasn't. Would we use them again? Yes we would and yes we are (for another project). What would I change or improve about the experience? The communication and specific details from the beginning. Anything you tell the designer, be sure to see it in your final drawing. Gerardo and his crew did a magnificent job with our back yard renovation. They work so hard and very nice people. We filled in a pool, then had them remove a bunch of concrete, install 1500 ft.² of pavers, we had a water feature installed, synthetic lawn, sitting walls around our planter area with lights, and they will be installing our pergola for our outdoor bar/kitchen soon. My recommendation to anybody using them is to be sure you get everything specific that you want done put on the table 1st and be sure that all of the dimensions and details are to your satisfaction before you get the final estimate and especially before the project gets started. Everything! If you do this I promise you that you will be satisfied. Patrick was our designer, Hugo was our project manager and Luke was a great admin representative to work with. Best of luck. Tommy read more

California Paver Pros - Where our pool once was... - Masonry/Concrete Near Me - Roseville, California

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Overall, I had a great experience with California Paver Pros and am completely satisfied with the end result. I worked with Jim Muncill on my design. Jim listened to my thoughts and ideas and put a few designs together for me. We made some adjustments along the way and the final design was exactly what I was looking for. Once the design was finalized, I worked with Adam Riggings. He was the project manager. Both Jim and Adam were quick to respond to my questions and easy to work with. I had an awesome team working on my yard, Marvin was the lead. They finished my front yard in 8 working days.... incredible!!! I'd highly recommend the team at California Paver Pros. Check out the before and after pics. read more

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Thank you California Paver Pros! I LOVE my new backyard! They were very professional, clean, and responsive. Thank you to my Project Manager Adam for his flexibility and willingness to roll with the flow of the project as over the week we ran into a couple of scope creep issues, but he managed to make it all right! The patio they installed is more than I envisioned and our dogs are in love with the artificial turf. And I looks great, you can't tell it's artificial unless you touch it. Phenomenal work and I am 100% satisfied! read more

California Paver Pros - The project - Masonry/Concrete Near Me - Roseville, California

**Update: in response to my review below, California Paver Pros came back and adjusted the turf so the seam isn't as noticeable. They also nailed it down more securely so the dog can't pull it up. They removed the trash/repaired from the decomposed granite and secured the water faucet to the wall. To address the concrete finish, they power washed it, but unfortunately that didn't change the appearance. I appreciate their response and the attempt to fix what they could. The concrete integrity is good, so I'll just have to live with the splotchy appearance. I bought a new home in Sacramento in 2021, and as with all new construction homes, mine came with a giant dirt pit in the backyard. I had recently adopted a 7 week old puppy and needed the backyard done asap. California Paver Pros was making the rounds through the community as people were moving in, offering FREE design consults. I have to say, the design process was the best part of working with this company. Rick did a fantastic job with the layout of the backyard. He was communicative, he understood my vision for the yard, and he was very pleasant to work with. I signed the contract, paid the $1000 deposit, and was told my project would take only a couple weeks to complete. The start date listed on my contact was only a couple weeks from the date I signed. Once they had my deposit, dealing with them turned into nothing but a headache. They front office was absolutely horrible at communicating with me. The start date on my contact came and went with radio silence from the Cali Paver Pros. I called the office, no one picked up, I left messages, no one called back. Eventually I'd get ahold of Addie and she couldn't tell me when they would be able to start my project. A few months of this back and forth went on and I was ready to cut my losses and walk away when I was informed they would be starting my project the next week. Okay, I thought. Let's give them a chance, we've waited this long... Adam, the project manager showed up as scheduled the following week. Adam was much better at communicating with me than the front office and he did his best to address all my concerns while the project was ongoing. However, the guys working for him - their competence was questionable. If and when they would show up, they would work for about an hour, then leave. A project that should have taken a couple weeks took over a month and a half. I'll let you look at the photos and decide for yourself, but in my opinion their workmanship was incredibly SLOPPY and a couple things, including the mow strip pavers, had to be redone completely because they we installed incorrectly the first time around. The integrity of the concrete they poured is fine, no major cracks or chips outside the norm for concrete. I asked for brushed concrete, no staining. The finish of the concrete is splotchy. Adam told me it was just curing and it would even out, but it's been 6 months and it still looks as discolored as it did a few weeks after it was poured. Don't think it's going to change. I've reached out and haven't heard back. There's a giant visible seam in the turf. I was told they had codes for how the grain of grass was supposed to lay, and there was nothing they could do about it. I call bullshit. The turf is also not secured well, the edges are coming up, and the dog has found the seam and is able to yank the turf up at the seam and burrow under it. Bad doggie! I had them install a splitter so I could have a water faucet in the backyard. The photo below is what they installed. Looks like something a kid put together, they didn't even bother to secure it. And yes, it was rusty like that when they installed it. There's an empty plastic bag (essentially trash) in the decomposed granite path around my raised plater. It's partially pressed in so there's no way to pull it up without having to redo it. I understand hard scape is expensive, and I wasn't all that surprised when they quoted and charged me $16k for the yard. But the end product, in terms of quality, is not what I expected for the what I paid. Of course now that they have my money, I doubt they'll be following up with me on the finish of the concrete. There's not much they can do about it anyways - it was provably just crappy mixing job. So at the end of the day- 1 star for the design, 1 star for an end product that's somewhat presentable so long as you don't look to hard at the details. read more

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California Paver Pros was amazing. Our initial design consultant Deric Williams came out and we put together the perfect, simple design we wanted. We signed the contract and within a few weeks we were underway. We had great status updates on the start date from Celia in the office and when the time came to start work, Adam Riggins came out and told us how it would go. Once work started we got updates from Adam on how it was going, and we did run into a drainage issue, which was quickly resolved and turned out perfect. Work took about a week and a half and we could not be happier. California Paver Pros delivered everything we wanted and more, they work efficiently and have great integrity as a company. We will definitely use them again on future projects read more

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I would not recommend this company. The design was great but the execution was very difficult. Appointments were missed, I had to call to schedule things. The job was done in Feb. 2021. The staining of our concrete had horrible white stains that were all over our backyard. They removed the stain in October, 8 2021 months after the job was done.They were suppose to come back to restain and its now been almost 4 months and they haven't even called me. I constantly have to call them to keep the project moving. Its been the worse experience I've ever had with a company . Scheduling is horrible. They don't call you back. I was promised a call back in Feb 2022 (more than a year after the project was done) so they could restain in Feb and I still have not received a call. read more

California Paver Pros - Masonry/Concrete Near Me - Roseville, California

From our initial contact with Pete Bachelor who assisted with the design and layout to the implementation and completion with Rob we were very happy with the exceptional results for our backyard patio. Both Pete and Rob stayed in close contact with us and provided excellent service and results for our project. We really appreciated the guidance and suggested material resources they recommended. It allowed us to actually go see the suggested pavers in person rather than just choosing from catalogs. No "surprises"! Nancy and Kendra read more

The good: paver installation seems structurally sound so far, though it hasn't really rained yet. The not so good: 1) Paver appearance - it looks like many drops of bleach dripped on the pavers (see attached photo). Manager claims this is normal in 20-25% of installations, and that the white spots will eventually go away. No timeframe given. One month later they look exactly the same, no improvement. 2) Incorrect measurements taken for project initially: 1 1/2 pallets of pavers ordered & paid for, only 1 pallet used. And they measured my yard and told me how much pea gravel to order to cover the remaining parts of the yard. But at the end of project, they had me order another 1 1/2 yards of gravel for the area that still needed to be covered. 3) Extra pavers left behind - the crew left the remaining unused pavers sitting near my driveway for the past 4 weeks, about 1800 lbs. of them - all disfigured with the white spots. They did not return any of my calls requesting that they pick up the remainder so we advertised them for free on a neighborhood site, and luckily someone wanted them and picked them up. 4) Contract was missing a couple of things that had been discussed originally (3-4 rose bushes delivered & decorative curbing/edge restraint). They were willing to dig the holes for the bushes which I will plant at a later date, and I agreed to go without the decorative curbing. 5) Irrigation system was left half-done. Apparently I need to have an electrical outlet installed, punch some holes in a hose, and connect some strings to my plants once they are planted. 6) Project started one month later than originally scheduled due to paperwork mis-filed at their office. While all of the above was frustrating, I plan to report them to the Better Business Bureau specifically for leaving the 1800 lbs of unused pavers behind. read more

California Paver Pros - CA Paver Pros claim these white spots are "normal". - Masonry/Concrete Near Me - Roseville, California

They did a great job, super fast no complaints at all, would recommend for sure. completed project in 1.5 days. read more

California Paver Pros - Masonry/Concrete Near Me - Roseville, California

I'd give them a zero star rating if possible. STAY AWAY from California Paver Pros, check out their Business Profile at the Better Business Bureau and the company has not been bonded since 2016. We had work done in our backyard patio by California Exterior Restorations, the parent company been California Pavers Pro. The work was far from acceptable. In an attempt to correct problems created by the Exterior Restoration team, we had to deal directly with the parent company California Paver Pros. Short story: California Paver Pros were told about the irregular appearance of the pavers after being sealed, irregular application of staining cement, stucco damage due to power washing. They sent the same work team back to our home, made the paver problem worse, dripped stain on pavers and yard lights, and ignored the damage to stucco. Calls made and emails sent to California Paver Pros are not acknowledged, they simply won't respond. The company has left us with the problems and does not stand behind the promised quality of their workers. Take a look at the attached photos to see SOME of the poor work they left us. read more

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I wish I knew about this company sooner! I had another company design my backyard...what a nightmare. California Paver Pros came in and knocked out my backyard with ease. Their ability to provide a quote, transparent pricing, and a expert installation crew is truly remarkable. I highly recommend their services from concrete pouring to yard/irrigation installs. Very Impressed. Will have them come back to do more work in the near future. If I could give 6 stars, I would. The crew assigned to my project were Rob and Leo. Two outstanding individuals! Way to go, gents. Thanks for your professionalism! read more

California Paver Pros - Masonry/Concrete Near Me - Roseville, California

I'm someone that likes to shop around and I had two quotes for my backyard before finding these guys. They quoted me the lowest price and promised the most. I originally wanted just concrete and thought I'd have to do the rest to save money. These guys quoted me at a very reasonable price for everything (concrete, pea gravel, sod, weed guards, sprinkler system, drip lines, planting trees and bushes, etc) They did it all and did it well!! Adam and Rob were my project managers and they were fantastic. Very responsive and on top of things. The whole job was done in a week and I'm super happy. I will be recommending them to the neighbors for sure. read more

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We absolutely love our backyard! Jim M's desire transformed our dirt to a space where the whole family can relax and enjoy being outside. He and the team at Ca Paver Pros did a wonderful job from the very first visit to design presentation to final delivery. As expected, we made changes to the design along the way, and all were met without a problem. The install team was fast and professional and delivered a product that matched our design. Proud to mention that they honor military veterans and family. read more

Terrible experience! I had found this company through Yelp, and worked with Cecelia to get a consultation set up. The designer, Brandon, didn't show up on the day of the appointment. Turns out he had accidentally put me down in his calendar for the next day . The next day comes and we did a walkthrough of what I was looking for. He lets me know that I should be getting a estimate in 2 days. 2 days later, no follow-up from him. The next day I followed up with him and no answer. 3 days later, I followed up again and no answer. I then followed up with Cecelia and she said that she'll give Brandon a call as well their manager and will update me as soon as she gets an answer. Here we are today, still no word from the company. Completely ghosted! Based off the recent reviews, it looks like I'm not the only one who has had this experience. read more

After posting this and filing a complaint with the Better Business Bureau, the company got back to me. They re-did the problematic part of the job and now it looks much better. It just took way too much effort on my part. read more

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I wanted to extend my driveway and requested pavers to be installed. Hugo was great! Took care of business! Great look and great service! Very satisfied My designer Tony went above an beyond. read more

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Came for a quote which I never received. Nice guy. Spent a lot of time here looking at the yard but never heard anything from him.

We are extremely happy with how smoothly our backyard project went. Tony helped us design our beautiful backyard. Ryan, our PM was very friendly, helpful, resourceful, and would come every day to make sure the measurements were correct. The team that did the work, Oscar and Hector, was extremely professional, respectful, and did an amazing job. My family truly recommends California Paver Pros. read more

California Paver Pros - Backyard - Masonry/Concrete Near Me - Roseville, California

I didn't go with this company, but the whole process in getting a quote, customer service, and the gentleman that came out to look at what I wanted to do provided wonderful services and detailed other bidders did not include. read more

Overachieved on every level possible. I went with a cut rate crew for my retaining wall and paver needs. Halfway into the job I saw how not only would the finished product be substandard but I would also have to deal with the unforseen costs, and additional labor expense that ive experienced far too often. So I fired them and called Leo. I am in sales so I am familiar with decent customer service and excellent customer service and Leo went above and beyond. If he didn't pick up my Phone calls he would immediately call back addressing any and all concerns. No matter how small the detail was he would take note of it and make sure it transferred to the final product. After agreeing on a price and a start date I met Rob their project manager and Sanchez their point man for the work being performed. Rob walked me thru all the details to make sure we were on the same page and also made sure to call back Immediately if he couldn't pick up with answers for any and all questions I had. If he was unsure of anything he would meet me at the job site and game plan on making sure my expectations were met. halfway through the job I had a pattern issue which couldn't really be foreseen until pavers are laid. Rob and Leo got together and even though it effected their bottom line decided to eat the additional cost of shipping new pavers out and absorbing any and all restocking and return fees in order to gain my satisfaction. I do not believe I have ever received better service then what I have with these guys. Sanchez is the man. Made sure he Left the property clean every day and worked to a level of perfection that even the most disconcerting eye would appreciate. i now have the nicest front yard on the block and it is all thanks to these guys. read more

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First, let me say my patio is very nice and I am happy. Second, a few extras that I didn't ask for were provided--they left extra rock to fill in around the patio, they moved a lot of dirt to an area where I wanted more, and they provided drains that had not thought to ask for. However, I had most of the problems that the one-star reviewers did, too. The designer came right away and was great. I gave him a 10% payment, got a start and finish date, and then the company disappeared! I called three times to get things started or finished. They were cooperative and came when I called, but not when they said they would. Job management should be my job. The actual installation crew were nice hard workers, but not too interested in leaving the work site tidy. A pile of rock was left in the shared driveway and inconvenienced my neighbor for four days. There was cement all over my driveway and my expensive entryway pavers. I cleaned it up to avoid a permanent coating on my nice pavers. My flower beds have a nice white coating on them, too. I just thought after meeting the designer and the crew supervisor that things would go welland on schedule, and the worksite would be respected. You have to decide if you want potential hassle before getting a nice job finished. read more