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    California Pools & Landscape

    4.1 (41 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - California Pools & Landscape

    Pool installation

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    Connie B.

    We had California Pools design and build our pool after interviewing and getting estimates from 4 other pool companies. Our construction manager, Jordan Thrasher was so helpful and always available for our questions. If he didn't have the answer, he got back to us when he did. The app is very helpful also. It helped keep us informed as to the status and timeline of our project. Marissa Puzz, Stephanie Gonzales, Chris Kelley and Rob Swanson were very helpful via the app. Gabe did the walk through on completion and has been a great source for information how to now run our beautiful pool! Thank you California Pools!

    This is my second pool and yard designed and built by California Pools and Landscape. I started out in the design with Cody Risdon, who then left the company. Cody did most of my design, but Doug Lillis refined it and helped finalize it. Both designers were fantastic and drew out exactly what I had in my mind. My construction manager was Jordan Thrasher, whom I worked with on my first pool. Jordan was very busy but always responded very promptly when I had a question or needed reassurance that things would work out and end up being the way I wanted. I am fussy and Jordan patiently worked with me to be sure I was happy with the results. Sara Dougan was my project scheduler. She is a dream to work with, extremely helpful, friendly and several times went over and above the call of duty to help me when I needed things moved around. Sara also worked with me on my first pool, and she remembered me when she saw my name this time around. My pool and 90% of my yard was done in 10 1/2 weeks from dig to pool filling. Everything would have been done in 8 weeks but I lost 2 1/2 weeks due to rain and waiting for my yard to dry out in the very rainy winter that Phoenix had in December 2023, January and February 2024. I am absolutely thrilled with the way my yard turned out. It is exactly what I wanted it to be like. I recommended California Pools to my friends and they have been very happy with the company as am I. I will always recommend California Pools to anyone I can, and if I should ever have a third yard to complete, I will only consider them. They are a fabulous company.

    Barbecue

    Giving this company five full stars, because they were at the mercy of the labor crews. Although it feels like it took quite a while to get a pool in my backyard, It was really really wonderful to see it come to fruition. The office staff was completely engaged and always came out scheduled times to review everything. The quality and workmanship is outstanding. In fact, it is better than my new home build from the builder! The salesman, Doug Lillis, is fantastic at his job. He was very responsive all of the time. Also, Dustin was so helpful and came out as well to attend to things. We are absolutely thrilled with the project. It may have felt like a long wait and I hope that doesn't give this company negative reviews, because even the leadership staff that I spoke with, was also very attentive and responsive.

    Mike P.

    I was nervous about getting my first pool so I did my research and found CA Pools. My neighbor also recommended them as they just finished his pool. I had my appt for design and wanted nothing but a rectangle hole in the ground. No fireworks, lazer shows or flowing lava fountains. I had an amount in mind but the estimate came in over that. I told them I wanted to do it but that was just too much. They re-worked some of the design elements to get me where I wanted to be. I Didn't want to waste money on landscaping so I just wanted rock put down. I can plant plants on my own. With their app, they're in constant communication with you through your build which was extremely nice. Every question or concern was addressed All employees I have dealt with have been great and can't say enough about them. I had one issue with a wet spot in the shotcrete that would never dry, that could've been addressed quicker--but it was finally addressed. Things took longer than I anticipated due to shortage of shotcrete, but I understood this and I can't count this against them. My build took from Feb-Dec. I know they maybe a lil more pricey than their competitors, but from the reviews I'd rather have it done right. I know a few neighbors that went with other companies that are still waiting to complete their pools coming up on almost 2 years. That's unacceptable. Go with CA pools, you wont regret it.

    Rotessa L.

    California pools has created the most relaxing,inviting and beautiful backyard space for my home. The construction process was easy and there was constant communication. Any issues or concerns were always immediately addressed and corrected. The app provided a tracking trail for every action taken in my backyard. From working with Doug, Victoria and Dylan to all of the subcontractors this has been a wonderful contracting experience. In the final phase they pushed to complete the job in time for me to hold my sister's wedding in the backyard. All of the guests were blown away by the beautiful pool and landscape.

    California Pools and Landscape did an amazing job!  We love our pool and yard!

    Excellent customer service. Top notch product and communication! Stephen my project manager was very hands on and answered any questions that I had. The customer care ladies always kept my timeline up to date so I always k ew what had been completed. You will not be disappointed with California Pools!

    Lindsay H.

    I bought a Meritage Model Home that CA Pools had completed the waterfall fountain on. I took them to small claims and lost only because a warranty was only valid with the first owner--technically being Meritage. The stackstone tile had completely fallen off in just over 2 years so ROC wouldn't help. I tried working with CA Pools but they said this was a maintenance issue in my end!! I'm in dentistry and understand how sealants and bonding work. Poor customer relations, poor workman and won't be working with them on any future projects. I had their work replaced with a fireplace and that project confirmed shortcuts and a hollow wall was the original work.

    33x12-10 foot pool

    We bought a second home in Arizona and interviewed 3 pool companies. Cal Pool won our project. The finished product is gorgeous. 15 months of design and construction for a finished project. Covid and weather didn't help this project. Our Construction Manager Jordan Thrasher made the waits, delays and shortages bearable. Living in another state was a challenge, but Jordan eased our minds and visited the house regularly. Thanks Jordan

    No plants and no water in spill pots because we can't use them

    Not impressed at all. Our yard doesn't look like what it was supposed to. The process started May 2023. It was completed April 2024 so almost a year for a basic pool. In the initial walkthrough I was told if they hit an irrigation line they were not responsible. Well they cut our lines purposely to put the spill pots in which are cracked and leaking. All our plants died and they removed all but 2 and didn't replace. They would not fix. We had issue with tiles loose and cracked as well. They hit our house twice which they fixed. Once the pool was filled it had a leak in the skimmer which they kept telling us it was our irrigation system which was cut and capped! Then they had to drain the pool because our main drain was clogged. I received an email April 17 that said project was completed without even a walkthrough with me and my wife. There is so much more and would not recommend them at all. The spill pot issue is new and dealing with warranty which has done nothing so far. Oh last with spill pots they delivered wrong ones which sat in our yard for a month and they were installed after pool was filled

    My pool was just completed. In time for the holiday weekend & the summer! Everyone on the team (from design to completion and set up) was professional, friendly, and communicative. The only concern that came up during the build was immediately addressed and didn't delay the process. We are happy. Thank you Jordan for building a great-looking pool!

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    2 years ago

    Great service from Cal Pools, quality work! Honored all warranties! I highly recommend California Pools.

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    Nicole S.

    Thank you for your recommendation Karen!

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    3 years ago

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    Thank you for your recommendation!

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    3 years ago

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    3 years ago

    Thank you Jordan, Cody & the rest of the team for the most beautiful backyard. its even better than i could ever imagine. :)

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    Nicole S.

    Your backyard is stunning! It was such a pleasure to work with you!

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    4 years ago

    Horrible communication, no follow up, can't supply the materials needed to build a pool and think that's just the way it is....

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    Page 1 of 2

    Ask the Community - California Pools & Landscape

    Review Highlights - California Pools & Landscape

    With the team of Stephanie Aguirre and Jordan Thrasher, we were able to get this completed minus punchlist within 5 weeks.

    Mentioned in 16 reviews

    Read more highlights

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    Shasta Pools

    Shasta Pools

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    (106 reviews)

    I don't know if anybody can help me or direct me on what to do next. Shasta Pools built my pool in…read more2018. It was a absolute nightmare. I'm not going to go into detail, but they screwed a lot of things up and then just give me some free Leslie pool coupons to try and make up for it. The workers that they had on my property were making inappropriate sexual comments about me and saying I must be a stripper and that's how I was able to pay for my pool...Whatever....Well my fence fell down and I have been calling them for the last month begging them to come and fix it. I had called someone not related to Shasta to come and fix and they said that it was not installed properly, when I finally was able to talk to someone yesterday they told me I am out of warranty. I am reporting them to the city and I am outraged. My fence would have not fallen down if they had concrete in the post but because they did not do that I now do not have a pool fence and I have a two year-old and a five-year-old. I have literally cried to them on the phone explaining how dangerous this is for my children. I do not have the money to buy a new pool fence. Can anyone guide me on what I should do next?

    Cyndi is our designer through Surprise Az Shasta pools. We just signed our contract on 7-29-25 and…read morecouldn't be happier about our choice of pool companies. Cyndi is very experienced -guiding us and educating , she kept our pool design within our budget. First time pool owners and highly recommend Cyndi with Shasta Pools Surprise, AZ.

    California Pools & Landscape - poolservice - Updated June 2026

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