Cancel

    Open app

    Search

    Shasta Pools

    2.3 (106 reviews)
    Open 10:00 am - 6:00 pm

    Services - Shasta Pools

    Pool chemical testing and balancing

    Pool cleaning

    Pool installation

    4 More Services

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Shasta Pools Photos

    You might also consider

    Recommended Reviews - Shasta Pools

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    When we decided to finish turning our yard into an oasis we chose Shasta and couldn't be happier. Cyndi Morelli helped us not only design the pool of our dreams but helped us add special features,like shallower stairs and railings to help my wife who has mobility issues. We absolutely love our pool and now have a home we don't have to leave to take a vacation! Thank you!

    Digging out the pool
    William F.

    We have just started construction but the design, permitting and excavation phases have gone without a hitch. Everyone is friendly and helpful

    I had an absolutely amazing experience with Shasta from start to finish and couldn't recommend them enough. The design process started with Chris where he was beyond helpful in getting me to the design I loved as well as explaining all of my options across the board thoroughly. He made everything very easy in terms of making sure I understood the different options in order to make the decision making process even easier. Once the project was released, I began working with Andrew and Monica. Again, I can't say enough good things about these two. Not only were they both extremely efficient and timely with checking statuses and scheduling stages, they both were great communicators. When Andrew came out to the house, he always let me know and was never bothered by me going out to ask questions. He was always very clear in setting expectations and preparing me for what was next. As for Monica, she was so on top of everything and never missed a single update. I always knew what the next step was and who to expect. She kept things moving along so quickly and blew my expectations out of the water. Shasta knows what they are doing. From friends in other states that have put in pools, I went into the process a little wary that I would need to micromanage. I did not have to do anything of the sort. There was no point in the process where I wasn't anything less than completely confident in the service and product that was being provided.

    Norma G.

    Yes, my pool is done but it does not take all the frustration with Shasta. I'll still dealing with the no communication from them and trying to get them to finish all the little details. I had been talking to a manager that was going to compensate us some how but nothing has changed. But they are quick to threatened they can't continue until they get payment. I got a reply to my initial review but nothing ever changed. Definitely would not recommend Shasta unless you're willing to deal with the horrible customer service that they have.

    Wish I could give zero stars! Do NOT believe what they tell you. We were assured our pool would take no longer than 10 months to complete.... It's now been 10 months and our yard is still torn up waiting for shotcrete. The worst part is they are completely unresponsive to calls and emails asking for updates on when it will be finished. They took on far too many jobs when workers and supplies were limited and are scrambling to catch up leaving people like us with a big mess and no idea when it will no complete RUN AWAY!!!!!

    Excavation

    See all

    Photo of B. F.
    0
    13
    2

    2 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Valerie A.
    139
    75
    42

    6 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Ben G.
    0
    2
    15

    4 years ago

    Business owner information

    Photo of Ed A.

    Ed A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Shasta Pools

    Review Highlights - Shasta Pools

    This is the second review of Shasta based on our experience working with Jeff Star and Nicole Rogers.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    California Pools & Landscape - Arizona Inground Pool Installation Project

    California Pools & Landscape

    (41 reviews)

    Just like you, we were thinking to ourselves, "who are we going to TRUST to completely clear out an…read moreexisting backyard to the earth and build a paradise oasis that only we can dream and vision in our minds?" We called Shasta Pools, Presidential Pools & Spas, and California Pools & Landscape to schedule an onsite consultation. Shasta Pools never contacted us, but we did get a call to schedule an onsite appointment with both Presidential Pools and California Pools for Friday, June 30, 2023. On the same day, I met with Karin Tierney (Backyard Design Specialist) from Presidential Pools and Christian Pierre (Designer) from California Pools. After the initial visit (June 30th), I never heard back from Karin Tierney of Presidential Pools, not one follow up or anything. Christian from California Pools immediately emailed me two days later with images for ideas and started creating our paradise oasis. Christian Pierre was professional, engaged, listened to our stories and dreams, asked us open-ended questions and his communication was excellent. Within a week, Christian presented us a video of the first pool designed. We made some minor changes and then he presented us the final video that turned our vision into a digital paradise oasis. I couldn't believe it, the video was literally what we visioned and dreamed, but the cost was above what we expected. We reminded ourselves, "You only live once." If this home is going to be our last, we don't want any regrets or future projects later, lets do this project right one last time. We said, "Let's Go!" We confirmed the project with California Pools and shortly after, we were introduced to Stephen Dreher (Lead Construction Manager). Stephen was a gentleman, very easy to talk to, a great listener, and a professional who follows through with action. Demolition started February 2024. Throughout the 2024 year, various construction teams came in to do their part of the project. Stephen kept in touch with me weekly with updates and seeking any questions from me. He was ALWAYS available via text, phone calls and in person. We made some changes during the project and Stephen was on top of processing Change Orders and updating the construction teams. Neighborhoods are made up of many types of people, and even with HOA approvals and city permits, you will find out which neighbors enjoy complaining and making it known that they are not happy people. No worries though, with Stephen's professional confidence and patience, he presented himself to these neighbors to answer any questions or address their concerns. Once he made himself available to these party poopers, the complaints lessened. After 12 months of construction, the pool project came to an end February 2025. I have to admit that making the decision to have California Pools & Landscape take on this project was one of the best decisions we ever made. The entire team that makes California Pools operate are ALL professionals and experts at what they do. The third party construction teams that work with California Pools were all professionals, execute precision work, and clean up their work when done. Stephen Dreher was in communication with all third party teams. Having the pool of our dreams seen on a video and built in our very own backyard is a dream come true. California Pools has converted our beautiful backyard (Casita Talasera) to "The Happiest Place On Earth." I will never say it enough though, THANK YOU Stephen Dreher for standing by our side from start to finish. Thank you for your honesty. Thank you for representing California Pools with pride and dedication. Even though Stephen loves California Pools and loves what he does, he always puts the customer first. I will honestly miss the daily/weekly interactions with Stephen, and his professional character. If you would like to discuss in detail or ask any questions about my experience with California Pools, feel free to message me. I'm confident that you will not regret choosing California Pools for your Pool Project. Sincerely, Frank A. Celaya

    Kathy Venn was extremely helpful and professional in getting us Hayward warranty service…read more Mike&Mary Martin

    Fowler's Pools - Tile replaceed

    Fowler's Pools

    (22 reviews)

    In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

    Been working with Fowler for over a year now. They are great. Handle everything from cleaning and…read moresimple maintenance when something might need a tweak.

    Shasta Pools - poolcleaners - Updated May 2026

    Loading...
    Loading...
    Loading...