Originally posted on 6/10/2012 and removed without my concession, but the truth must be told! My wife and I were duped by Jeff Schlansky and wish I would have had these reviews prior to making a deal with the devil. I've been in the military for 29 years and have moved consistently every 3 to 4 years due to orders, and by far I have NEVER experienced such unscrupulous and despicable conduct as that of Jeff and CA-Realty. My saga began when I was due to return from a year deployment to Afghanistan. My family had remained in our home in North Carolina since we had no family here in California. My wife found a house via the internet through CA-Realty and foolishly signed the lease and submitted all the required deposits and payments without viewing the home simply because we trusted the posted photos of the house, and Jeff's assurance that the house was in perfect move in condition. I have always provided guidance to my Sailors and Marines about predatory and unscrupulous businesses in the civilian sector that prey on the military due to their financial stability during a difficult economic decline in the state of California and the teacher became the prey ("fool me once shame on you!"). I arrived home from my year deployment from Afghanistan and my family flew in on the same day. We went to the property the following day and at first sight I knew we had made a HUGE mistake. The landscape was extremely overgrown and the grass was completely dead. The shrubs and palm tree fronds impeded our ability to get through the front door. There was nobody there to meet us or let us in. After looking around for a way in I inadvertently stumbled on to the front door key that was left above the front door molding. Upon entering the house, we (my wife, our infant son, and myself) were appalled by the stench, filth, and nails still on the wall. My wife immediately contacted CA-Realty and left numerous messages that went unanswered. The kitchen looked exactly the same as the last dinner the previous tenants had enjoyed. The stove and oven displayed that shake & bake pork chops, potatoes, macaroni and cheese, and mixed vegetables was the last meal consumed in the house. My wife called Jeff to bring the latter to his attention and he informed her that CA-Realty no longer has any responsibility with the property because he was only responsible for leasing the place, which was never stipulated verbally nor in the leasing contract prior to entering into the contract. We went through a leasing agency to avoid the researched nightmare reviews we read about dealing directly with the homeowners(s). Jeff further informed my wife that she needed to contact the owner Andra Sachs (a.k.a. Lanaland LLC) who was the most belligerent and condescending individual we have ever encountered. We had a myriad of repair problems that were never addressed and we eventually were out of pocket of $12k in repairs and we eventually moved. The reason for this post is that I feel that it's my responsibility to forewarn other potential victims that Jeff Schlansky does not have your best interest in mind and he is lying in bed and acting as a middleman for slum-lords that want nothing more than your hard earned money. After rolling up our sleeves and hiring a cleaning crew to come in and get the house to a standard that we are accustomed to, $300 later (cleaning crew of three invoice) we moved in very reluctantly. Upon conducting our check-in list we found holes in the kitchen cabinet, dirty carpet, a feeble attempt of someone slapping some paint on the wall that did not match, missing doors, missing cabinets, no bathroom towel holders, no toilet paper holders, no protective screens on the windows, the front yard water nozzle erupted when the water was turned on causing a flood an emergency plumber (which we had to pay out of pocket and were not reimburse), no CO2 detector, the smoke detector had no batteries, the supposedly wooden floor were warped and bulging, there was an infestation of black-widow spiders, and the AC unit was inoperative. If you are military or not, PLEASE save yourself from a lot of aggravation, out of pocket expenses, and being disrespected: DO NOT RENT FROM JEFF SCHLANSKY OF CA-Realty of Temecula. It's very disheartening to read about Jeff Schlansky in the CA-Realty Temecula homepage to realize that he has been in business for 19 years and wonder where did his moral/ethical commitment to his customers become skewed? If you are skeptical of this post please reply and I will provide you my personal contact. I have nothing to lose or gain by forewarning others from my family's horrific experience. I am a man of Faith that does not appreciate the deceptions that are imposed on the unsuspecting, and the culprits continue to do so with little disregard simply because no one has called them on it. We live in the United States of America not the United Arab Emirates. God Bless! read more

We first rented a house in Temecula, CA in June of 2008. The owner of the house found as tenants and unfortunately chose Jeff to "property manager." He chose not to meet up with us on move in day and instead hid a key for us on the property. Not a huge deal but not very personal either. We started having problems with our sprinkler system and as a result, parts of our lawn were dying and other parts were flooding and turning into a muddy mess. Jeff called us to let us know we were going to be fined by the HOA because of the brown spots on our front lawn. I had called Jeff multiple times about the problem and he told me that I should fix it myself. "It's just a bunch of sprinkler heads. Go buy new ones and fix it. It doesn't take a genius." I told him my husband is often gone and I'm from the east coast where we have rain and are allowed to have brown lawns. I'm not familiar with sprinkler systems. His response: "This isn't a concierge service. We're not here to fix every little problem." Actually, Jeff, that's exactly what you're here for. At another point the HOA decided our garage door needed to be repainted. He had the painters call us directly and try to schedule something with us and we had no clue what they were talking about. We had to call him to verify that it was legit. Then after giving specific instructions to Jeff about allowing them to paint while we were out of town, somehow it still didn't get done. Then he threatened us about the HOA fine because his painters never came. Another time a golf ball hit one of the back windows of the house (we lived on a course) and cracked the outer pane. We let him know and it was never fixed. It wasn't a big deal to us but I'm pretty sure the owner of the house wouldn't be happy to know he had a cracked window and wasn't told about it. We eventually moved out and actually received our security deposit back in a somewhat timely manner. Fast forward a couple of years and we decided to rent with him again. He had a month to month available and that was what we were looking for. We only needed a short term rental. I filled out another application and sent him the application fee. I called to make sure he received it and within minutes he said I could either have House A or House B. I realize he knew we always paid our rent on time but I'm pretty sure he just pocketed our app. fee and never ran a new credit report. I would never leave my house in his hands. Move in day. I had rented the house by seeing pictures only as I was in PA at the time. The first thing I notice is mold in the dining room on a wall, baseboard, and in the carpet. I immediately called him on it and they sent someone to fix it but did not investigate what caused it in the first place. If this were my house and he were my property manager, I would be appalled that he had no idea there was mold in the house. When was the last time anyone was in there? The house was dirty and the walls were ridiculously marked up and scuffed. I made note of everything on my move in sheet. All of the keys were awful and barely turned the locks on the doors. It took a long time for me to get in. Thankfully after that I relied on garage door openers because I knew new keys would never be made. It's not a concierge service after all. We moved out March 25. Passed our inspection. Was told the house was in better shape than it had been when we moved in. Discovered where the mold was coming from. The water hookup for the fridge has a nonstop (very steady) drip when nothing is connected to it. We informed the lady from his office doing the inspection but I doubt anything was done about it. I made sure to turn off the main water valve in the garage when we left so the kitchen wasn't flooded when the new owners moved in. Maybe I should have been less thoughtful. In California, property managers and landlords have 21 days to get your security deposit back to you. Still waiting on ours. We did move out 6 days before our lease ended and technically they have 21 days past the end of your lease. However, the house was sold and closed on April 6 so there was no reason for this man to be holding on to our deposit (supposedly in escrow) for the owners of the house who no longer owned the house. Ridiculous. We called them a couple of days ago and they told us they had put it in the mail the day before. It's April 22, so they're a day late, and still no check. They probably put it in the mail that day when we called them and lied to us. Not sure what else I can do at this point except spread the word about him on here. Bottom line: For home owners looking to use him as their property manager, he will NOT take care of your home and his screening process is a joke. For renters, he will not return your deposit in a timely manner, his office staff is rude, and they won't fix any problems with the house without being harassed. read more

I too was duped by Jeff Schlansky and wish I would have had these reviews prior to making a deal with the devil. I've been in the military for 29 years and have moved consistently every 3 to 4 years due to orders, and by far I have NEVER experienced such unscrupulous and despicable conduct as that of Jeff and CA-Realty. My saga began when I was due to return from a year deployment to Afghanistan. My family had remained in our home in North Carolina since we had no family here in California. My wife found a house via the internet through CA-Realty and foolishly signed the lease and submitted all the required deposits and payments without viewing the home simply because we trusted the posted photos of the house, and Jeff's assurance that the house was in perfect move in condition ("fool me once shame on you!") I arrived home from my deployment and my family flew in on the same day. We went to the property the following day and at first sight I knew we had made a HUGE mistake. The landscape was extremely overgrown and the grass was completely dead. The shrubs and palm tree fronds impeded our ability to get through the front door. There was nobody there to meet us or let us in. After looking around for a way in I inadvertently stumbled on to the front door key that was left above the front door molding. Upon entering the house, we (my wife, our infant son, and myself) were appalled by the stench, filth, and nails still on the wall. My wife immediately contacted CA-Realty and left numerous messages that went unanswered. The kitchen looked exactly the same as the last dinner the previous tenants had enjoyed. The stove and oven displayed that shake & bake pork chops, potatoes, macaroni and cheese, and mixed vegetables was the last meal consumed in the house. After rolling up our sleeves and hiring a cleaning crew to come in and get the house to a standard that we are accustomed to, $300 later (cleaning crew of three invoice) we moved in very reluctantly. Upon conducting our check-in list we found holes in the kitchen cabinet, dirty carpet, a feeble attempt of someone slapping some paint on the wall that did not match, missing doors, missing cabinets, no bathroom towel holders, no toilet paper holders, no protective screens on the windows, the front yard water nozzle erupted when the water was turned on causing a flood an emergency plumber (which we had to pay out of pocket and were not reimburse), no CO2 detector, the smoke detector had no batteries, the supposedly wooden floor were warped and bulging, there was an infestation of black-widow spiders, and the AC unit was inoperative. When we finally got a hold of Jeff under the pretense that we were new perspective renters, he became belligerent and condescending because we found a way to out smart him to pickup the phone. Henceforth, he continued to tell us irately that CA-Realty no longer represented the property and we would have to deal directly with the owner which was part two of this hideous nightmare. ("fool me twice, shame on me!") Mind you, we eventually broke the lease due to numerous problems and had to go to small claim court to recoup our security deposit and other expenditures, which we did win our judgement. During the small claim case, we were able to solicit the tenants that moved into he house after we moved out, and they too encounter the same problems that we had and Jeff had also imposed the "bait & switch" on them that CA-Realty no longer represented the property after they cashed all of their deposits and lease was signed. Do not under any circumstances or baseless promises rent and/or buy from Jeff Schlansky and CA-Realty. This man is very unethical and is a complete disgrace to legitimate realtors that embrace customer service. Unfortunately I had to give him one star on he rating because it would not allow me to post this otherwise. However, I would have given him none if the possibility was there. You have been warned, so if you chose to ignore these three reviews from people that took the time to write their experiences to avoid others from repeating it, then there's no one to blame but the person in the mirror. read more

I rarely use a service or go to a restaurant without checking reviews on Yelp. If the reviews are bad I do not patronize the establishment. We moved back to Temecula from back east. We own a home in Temecula but it is currently rented out so we will be renters until the lease is up. I read the reviews of this company and was quite concerned, but we loved the house that they had for rent and it was priced fairly. The agent who showed us the house, Carolyn, was delightful and we trusted her. She told us that she used to work at another real estate office but showed this company's properties regularly and that most of the people she placed were very pleased with the company. She told us she has since joined California Realty because she said they are a good company and the people are very nice. We took a risk and listened to her. There were four applicants on the house we wanted (as said it is a nice home). We were chosen but it did take 4 days. We were worried but Carolyn told us they do not make the decision without first conferring with the owner who we were told is stationed in Japan and is hard to reach. The house was in good condition when we moved in except there was a ring around the toilets. We were told that it was not dirt but due to the hard water in the area the toilets get a ring when they sit too long. Otherwise the house was very clean. We have been here going on 4 months and so far everything has been very good. The people are very nice and very responsive. When we were looking for homes we constantly would call companies and get voicemail and calls were never returned. This company has a receptionist and we are always able to talk with someone. We have had 2 repair requests and both were handled well and quickly. The lady, Paula, who handles repairs is very sweet and responsive. We had an issue over a bounced check because of the screw up with our bank back East and they understood the problem and were very cooperative. It has only been 4 months but based on everything we have experienced it seems like a well run and very nice company. If I get transferred again I would have no problem with hiring them to manage our home. I have been pleasantly surprised and recommend this company. I didn't give them 5 stars because it is still early in our relationship. I will re review at the end of the year. read more

I am extremely pleased with this company! Over the years I have bought many fixer uppers, rehabbed them, and then turned them into rentals. I have been very happy with the financial results from my purchases. My first purchase was in 2001 after going to a seminar on growing wealth through rental real estate. One of the main things stressed in the seminar was find a good management company otherwise you will spend a great deal of time dealing with problems generated by your rentals. A buddy recommended California Realty Group way back when and I have been with them since. I think they are terrific. I now have many properties, but I started with one and see no difference in their treatment of me now than I did then. The people in this company have always treated me with respect and cared about my properties. I never feel like I am being loose changed. I truly feel like I come first, which you can't say about most businesses you deal with. They sell homes besides managing, but on many occasions they have talked me out of selling, despite large profits for them because they felt the market had more room to rise. They are also really easy to get a hold of. I have reached Kristin and Gavin on weekends, holidays and even when they are on vacation. My homes have been well cared for and despite this being a rough business I have had no bad experiences and I think the credit goes to the company. The most amazing thing is I have never had a late payment. They have a system where they pay me before they get paid. If the tenant's payment is late they have to deal with it. I have had one eviction when one of my tenants lost her job and couldn't find another one. California Realty paid for the eviction! On top of that, the repair costs always seem reasonable and I have always felt they are monitoring what the contractors are charging. There are a lot of employees but if I am not dealing with Kristin or Gavin, I am dealing with the same repair coordinator who I know and have a working relationship with. I could not be more satisfied and highly recommend this company to anyone who has rental properties. read more

After reviewing some of the past comments and posts i am very displeased that prior tenants would say the the things they have said about California Realty Group. But for most of these people/tenants, i don't think they understand how the property management business model works. So i will explain it for all. California Realty Group acts as a Liaison between the owner of the property and the tenant. Property management intakes the concerns from tenants and forwards the issue or complaints to the owners of the properties. A property management company simply advocates on behalf of the tenant so the property owner does not have contact with the tenant. Several reason's for this may take place. The current owner may live out of country or could be on active military duty or the owner could have to many properties to manage. There is a process of bidding repairs, process of elimination for issues pertaining to the rental, then final approval by the owner of the property.These process can take time if an owner is unavailable or it can depend on the extensive damage to the home. If a decision is made by the property management company it doesn't mean they made or approved that decision it generally comes directly from a property owner. For all the dissatisfied tenants who have posted negative comments in regards to California Realty Group, I can personally tell you they are untrue. The company is a pleasure to work with and i have no issues. Remember it is a property owner who makes the final decision, not a Property Management Company. To all the tenants dissatisfied, be grateful you have a home to live in and rent. read more

I have rental properties in Temecula, Lake Elsinore and Moreno Valley. I bought all the properties in 2002 and 2003. I tried managing them myself and after about 9 months I decided it was not a good idea. 3 of the tenants I leased to were really bad and were great at manipulating me with hard luck stories. I ended up with 3 properties with no income. I called my realtor and asked if he could help but he did not do property management. However, he recommended I call a management company that other of his clients used and had good things to say about. I spoke with them, was happy with what they had to say, and gave them all my properties to manage. They helped me evict the 3 bad tenants and did not charge me for the work they did. They said they only get paid when the properties are producing. I was impressed. They could have used the situation to exact a good deal of money from me because I was desperate. I had mortgages to pay and the properties were not producing. That was a long time ago but I have never have regretted going with them. They have done a great job over all these years. There have been no other evictions even though the Moreno Valley properties are in some very bad areas. I always get paid on time and the repair costs seem to be fair. But what I like best is the relationship I have had with the company owners. I have grown to trust them and do not make any real estate moves without consulting them. They are real estate savvy and always seem to have my interests in mind. This review has been long overdue. Thank you for your help over all these years. read more

Just moved into my property a week ago and everyone I've spoken to over there has given me a headache. Definitely should have gone with other options. Please, do not rent any properties from this company. Just a heads up on his contract (and no, they don't change any of it because "that's not how they work"): Late fee is $150! They will come in for inspection at 6 months for a 1 year lease. YOU have to replace the house air filter. (Never heard of this before) When I moved in, the house was generally clean except for some issues with the carpet (some areas not cleaned) and dust on a lot of the windows. I spoke with Jeff and let him know my concerns the day after I finished moving in. He didn't reply with "well let's figure this out" or "I'll come take a look". This is what he replied with: "spoke with owner and they had the home professionally cleaned and the carpets professionally cleaned." I spoke with him over the phone and with Sandra and both of them simply stated to me that they're taking the owners word, and that's that. I'm still responsible to have the house "professionally" cleaned when I leave. I requested a walk through with them this week (they don't normally do walk through's) because I'll be gone for the next 2 weeks and didn't want any issues of who-did-it. Their reply was that's not their normal procedure and to "trust them". I can already tell that it's going to be fun dealing with Jeff and his team. They make it obvious that they work for the owner's money, not for you. DO NOT RENT FROM HIM. There are other options in Temecula. Go with anyone else. read more

I have had a really good experience with this company so far. I have been renting in Temecula for 6 months now under Ca realty. They are nice people who always do a good and fast job with my requests and fixes at my house. Also I think they are really professional and caring even though they are a big company. I always feel like I am dealing with people who know what they are doing and who really know the market. I have gotten so much advice from them over the year about renting in general and cost efficient ways to fix up the house. You can tell they have been in the business for a long time. Viewing the properties and the filling out the application at first was easy. Jennifer helped us with that and made the process a lot easier and less confusing. After when I moved in, they were really helpful in making sure everything went ok. They even called to make sure there were no problems. They have been helpful with repairs too. There was one time I called in late on the weekend about my showerhead that broke and Gavin actually answered and sent someone out a few days later. I wish it could've been the next day, but it was Sunday so I guess it's hard to get someone out. But overall it was still really fast. Since then, I have had two minor repairs done and they got those done fast. The repairs have even held up since. I also really like that my rent payments are automatically withdrawn from my account. I never have to worry about being late if I forget my rent was due. These are a nice, respectful of my time, and do a good job. I recommend this company for renters. read more

-My husband and I are not big reviewers but we recently received service from our current property management company that we feel deserves some praise. Despite being honest, decent people we felt like our 2 previous property managers were nasty and did not treat us with the respect we deserve as good tenants. The main reason we are on our third rental in 3 years is the treatment and problems we experienced with our prior landlords. We are currently renting a home from a company called California Realty Group. Initially we were worried about renting from another large management company but so far they have been a breath of fresh air. We moved in on New Years Day which we thought would not be possible, but Jennifer went out of her way to meet us and give us access.  She was extremely friendly and helpful despite having to work on a holiday. The home was spotless which was in direct contrast to the 2 other homes we had rented from the other companies. The main thing that has impressed us the most has been the care and professionalism of the employees we have dealt with.  We had a small repair within the second week and the company had someone out to the house the next day. The workman showed up on time and did a good job. We were very surprised that someone from the company called us afterwards to make sure that everything went well. In our prior rentals it would take forever to get a repair done and no one ever checked to see if we were satisfied. Thank you California Realty Group. Keep up the good work. read more

California Reality Group has been great to rent from. I moved into this house in June of 2015 after meeting with the home owners. Tom was extremely comprehensive during the walkthrough and made sure I was comfortable with all of the "normal wear" items. Over the past three years I had a few minor issues that needed attention, CRG's staff responded immediately and worked with my schedule to get them resolved. As a renter I could not have asked for a better situation. Late last year I was made aware that the owners wanted to sell the property. The owners gave me the opportunity to buy direct from them and was more than eager since I love the home. The owners chose to use Kristen (from California Realty group) as their licensed broker for the transfer of the home. Kristin was a pleasure to work with and a breath of fresh air! She was very thorough, explained every detail, followed up on any questions, coordinated with my bank's loan officer, and synchronized with the escrow facilitator. From the moment she verified that she was the broker she was my go to contact. I had not purchased a property in 17 years and needed someone to walk me through each step - Kristin was that person. I would highly recommend California Reality Group to anyone that is looking to rent or for a home owner that needs a property management company. read more

I rented an apartment in a low income apartment building in Old Town Temecula. The builder managed the apartment building himself for many years and it was horrible living there. About 4 years ago the building was sold and the new owner hired a professional management company. What a difference the new management company made! That new company was California Realty Group. Before them, the underground garage mechanical door would break once a week and all the tenants had there cars locked in or locked out, the building elevators were always breaking down, and everything was just filthy. Before California Realty Group, I had thought about moving but there were not many low income units in Temecula at the time. When California Realty Group took over the difference was so amazing. Everything was repaired so there were no more constant interruptions in service. Repairs were done so quickly and the place became spotless. I was so happy with my apartment after CRG took over. I later had to move again unfortunately because I no longer qualified for low income housing. If I still qualified I would definitely still be living there. For tenants if you qualify for low income housing this building is now a wonderful place to live. You can call Jennifer and she will help you in getting all set up! read more

I helped my parents find a home to rent this past summer, and eventually found a home through this company. We had been searching for several weeks, and scheduled multiple tours of properties managed by different companies and homeowners. Right from the start, California Realty stood out as being the most professional and attentive companies that we toured with. Their showing agent called to confirm the showing beforehand and showed up on time, unlike many of the other companies that we view properties with. They even followed up with us after the showing to get our feedback and check in to make sure we didn't have any other questions regarding the property or application. My parents applied, and were accepted, to one of their properties, and again I was surprised by just how smoothly the whole process went. The agent that showed us the house ended up helping us with my parent's move in inspection. He took well over an hour at the property with us, helping my parents fill out their move in and taking photos inside and out. I really can't thank them enough for taking the time to make sure my parents were treated fairly and for making sure they felt comfortable in their new home. Overall a great experience and I feel that my parents are in great hands. read more

Absolutely amazing company! I am giving these guys 5 stars because they have gone out of their way to make renting from them a great experience. They are always ready to help with repair issues. I can reach them immediately whenever anything comes up and it's really comforting that they always know which place I'm in, which repairs we've had before, and remember me and my family personally.. Before when I was renting with a different company it was such a hassle and waste of time having to always reexplain my situation and what I need done in my rental. The house we rented is pretty nice but like all rentals we often need repairs done. California Realty Group always completes the repairs quickly and well and I especially like that the company does follow up to make sure everything went okay. Everyone in the company has been so nice to us and really takes the time to answer our questions about the accounting or billing and gives us personal advice about renting. This is definitely the best company I've dealt with in all my years renting in the Riverside area. A few of my good friends are renting with them as well and Ive only ever heard great things about their experience with California realty group. No nonsense or headaches. I highly recommend them! read more