This is the best thing for bar hopping For Benicia residents. Getting from Bottom of the Fifth to…read moreLuccas , Rookies and a ride home. It's free but I always tip the driver.

Used the "bar hopper" to get home after some fun on Main Street. Great service and free of charge…read more Of course I tipped the driver he was very nice.

Always late. Excuses range from shift changes to poor communication by dispatcher. Give yourself…read morea 30-45 minute margin of error if you have to be somewhere on time. This is not service akin to Yellow Cab in SF.

I called a Yellow cab yesterday 4 hours or more before I needed to take my service dog who is ill…read moreto the veterinarian. The cab never showed up. I called at 2:30 to fine out if they were going show at 2:45 when I was scheduled to be picked up. They said they were. I called back 10 mins later. When I was informed the original cabdriver was on a extended call but they would be there 5 to 10 minutes late. I called back to find out what was holding them up The dispatcher inform me she was trying to find somebody else to pick me up. But had no one to take my service dog. Needless to say l was not pleased. I don't recommend anyone with a service dog to ever call Yellow cab company. I am reporting this to the taxi commissioner. I believe this is call discrimination!

I highly recommend this taxi service. I requested a reservation for a very early flight to the…read moreOakland Airport and the owner of this company helped me determine the time that I would need to be picked up. He is very kind and professional as is the staff that I spoke with. It was easy to reach them by phone when I had additional questions. - On time - very nice and clean car - pleasant conversation Cash only, but I planned ahead, so no problem. I am happy that I called this taxi service.

Said they'd arrive for a guy I called them for in 30 min and an hr later he was still waiting…read more Don't know if they ever showed.

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

I have been using this company for years now. On our last trip we were delayed 2 hours, yet our…read moredriver was there to pick us up! Vehicles are always very clean and elegant. Drivers are always very nice and friendly. Extremely dependable. I won't use any other service.

Terrible Service & Wait Times.. it's Like They Only Have One Cab.. Uber & Lyft Will Always Be a…read moreBetter Service Than Any Vallejo Cab Service

I called an hour in advance and they arrived on time and also called as they were pulling up! No…read moreproblems on the way and driver was very nice

Apparently they only have one driver and he doesn't work on Friday mornings when i needed a cab to…read moretake me to Concord for a medical appointment

I'm writing this based on how RUDE a taxi driver was. I was…read morein a parking lot with my 86 year old grandma. She was having a hard time getting out of the car(she's 86!). We had parked directly in front of the store so she would not have to walk. There are over ten open spaces for customers to park. He(his car number is 68) decided he needed to swerve into the parking space next to us missing my grandmother by inches. No apologies. He didn't even look at her. He's also parked in curbside pickup doing absolutely nothing. If this is any indication on how he drives.....be aware

We got off to a bit of a rocky start, but once on track, I was very pleased with my cab experience,…read moreand used him twice more. He was very courteous, opened my door, placed my luggage inside the cab and then closed my door.

I phoned for a ride from Concord BART station last night (Thanksgiving) to my friend's place in…read moreClayton. The driver was really nice in calling me to let me know he was waiting at the passenger pickup zone (I was on the BART train near Walnut Creek then). I was just going to call him when I arrived at Concord but his courtesy saved me from waiting in the cold evening for his arrival. I wish I had asked his name (I think he was the owner though) so I could give him his kudos properly.

The driver and vehicle were fine, but the service is a bit spotty. They're not always running when…read moreyou might need them to.

The driver for this business felt it was appropriate to pull into my business and throw out a…read morebottle that co rained some kind of liquid that splashed on the driveway. When I contacted Yellow Cab to find out if there was an issue I was unaware of I received a return call from the driver. He stated his name was Rodger and was extremely irate and belligerent on the phone. I hung up and he proceeded to call me back a total of 8 times. I have called back to the main office multiple times, requesting a call from the business owner, who has neglected to return my calls. The behavior of this man is extremely concerning, and I definitely wouldn't get into a cab with him after the way, he behaved over the phone.

9 Jan26. . This review pertains to a particular driver(Brad ?) and Not the…read morecompany itself .although the drivers are the 'face' of the company. Called ahead several hours for a pickup, specified time and place, driver (Brad?) confirmed. However when I phoned him at 10 mins overdue, he said he was busy with an out of town call and not available for a few hours. The guy just blew me off without a word, did Not call me, leaving me waiting for a cab that was not coming ! Totally unprofessional, and unforgivable. ==since writing this I noticed that he sent me a text, not seen at the time, that said sorry already booked....yet I spoke with him =after that = and he never said he'd texted me, and in fact reconfirmed our appointment ! so wtf. . .Bad experience all around. ==But credit where due - the driver referred me to a driver of another company, who in fact did respond on short notice with good service.

Reliable folks, pick up on time. Comfortable car. Friendly, calm driver, easy to chat with. Helped…read morewith bags to the door. Recommend.