Home Appraisal Update. Did a very professional and accurate appraisal of my home to save me on my…read moretaxes. No charge.

Zero stars for us. Apparently didn't even show up at the hearing, but said they did. Will not call…read moreyou back until you call them multiple times.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

If you are looking for a fantastic realtor, look no further, I have the realtor for you Evan…read moreCompean. He was able to sell a home in record time and at a great price. His marketing stratery was top-notch and all his communications were impressive! He answered every call, text, or email very promptly. He made a potentially stressful process smooth and stress-free. We are so grateful for all his hard work. We were so impressed with him, that now we are using him for our rental property. You can not go wrong with Evan Compean Realtor!

Scammer. They cloud your title. Luna pretends that she not a part of the company. Be careful of…read moreany transaction. She put a cloud on my title stating that we had a financial relationship but would not release it with me paying 2000 dollars. I had no relationship with her. This wire fraud and she will soon see the inside of a jail cell.

I guess they assume people close on their homes every day and know the process. Not true, that's…read moretheir job to explain it to you. Must improve their communication skills.

I normally try to resolve issues privately, but after several experiences with Tricon Residential…read moreduring my lease I feel future residents should know what to expect. Earlier this year, a small fire occurred outside the house near the recycling bins during New Year's celebrations. It appeared to be caused by fireworks in the neighborhood. I personally put out the fire and immediately notified management. I even provided a video showing when a neighbor alerted me about the situation. Even though there was no evidence that I or anyone in my household caused the fire, I was informed that because there was no official fire or police report, the damage would automatically be considered the resident's responsibility. A small section of siding was replaced by two workers in about an hour, and I was charged $960 for the repair. I asked for clarification, documentation, and even discussed depreciation of the materials, but the charge remained. In the end, I had to sign a payment plan just to avoid further complications with my lease. This was not my first difficult situation while renting here. At another time, my window was damaged after gunshots in the area and getting the repair addressed was also a challenge. Situations like these make the experience very stressful for residents. My advice to anyone renting: document everything immediately and always request official reports (police or fire department), even if the incident seems minor. Without third-party documentation, you may still be held responsible for damages even if the cause is outside your control. I hope management improves how they evaluate these situations and communicates more fairly with residents. Be careful with this company, especially with their maintenance coordination. "I signed the payment plan to move forward and avoid further issues with my lease, but I believe future renters deserve to understand how situations like this may be handled." "I hope management improves how these cases are handled so future residents are treated more fairly." Jkosehenry@yahoo.com, never answer phone calls.....

What sense does it make to have an emergency number, if the number doesn't work. And is never…read moreavailable during the weekend, so here I am again in the last 3/4months I've been having an issue with the Thermostat /AC working /not working. It's obvious that there's an ongoing issue with this unit the leaks and the constant reoccurring mold . I've been in this home for 4yrs and while the home is Beautiful the maintenance is very patchy.... While I love this house I really want to move . I'm not sure if there has been a change In ownership, there has definitely been a change on how things are being handled lately. The work order says they can't come out until Thursday the 3rd today is the 29th ......my husband passed away in April so money is tight. And I can't just up and stay in a hotel like I was told to do 2 months ago, when the thermostat when out ....And I don't have family here ..........

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Always interesting sales and Jennifer and the staff are always so helpful and knowledgeable. I've…read morebeen attending her sales for years and she truly looks after her clients best interests. I always look forward to attending and have purchased some amazing pieces through the years.

August 2026: Service, Professionalism, and Care During a Difficult Time…read more If you are reading reviews while deciding whether to hire an estate sale company to manage a loved one's estate, please look past the complaints from buyers. Attending a sale as a shopper is a completely different experience than hiring a team to navigate the overwhelming process of liquidating a family member's home. Having recently hired Jennifer and her team after losing a close relative, my dad and I can say without hesitation we will definitely use her company again. Managing an estate after a loss is emotionally exhausting. While my dad and I chose not to attend the actual sale because it was simply too painful, we did stop by during the preparation staging process, and we were impressed with everything we saw. Even though we stayed away on the sale days, I asked my best friend to drop in and check things out. She came back with good feedback stating the entire operation was smooth, organized, and professional. From start to finish, Jennifer and her team handled the home with respect and attention to detail. Here is what made working with Jennifer outstanding: Setup & Staging: Seeing the prep work firsthand made the process more clear. The team transformed the home into a well-organized, nicely staged sale environment with total care for the property. While some arrangements took us by surprise at first--like placing a dining table in the garage--we knew they were the professionals and trusted their strategy. Specialized Valuations & Expertise: During the prep days, Jennifer brought in a book expert to properly evaluate and value specific items in the home. It was evident she utilizes targeted industry experts depending on the unique items being sold to ensure everything is appraised correctly. Realistic Market Pricing: As first-timers through this process, some of the initial pricing seemed a bit high to us at first glance, but we quickly realized we were not the professional in this market. We trusted Jennifer's industry knowledge, experience, and pricing strategy. Proactive Communication: Throughout every stage of the process, Jennifer kept us informed. As our direct point of contact, her communication was clear, timely, and reassuring. Targeted Advertising: The advertising and marketing for the sale were suitable, ensuring a solid reach. I imagine it's difficult to project and reach your target market. Again, we hired Jennifer to do her work and left the details to her. Rule Enforcement & Professional Standards: Estate sales require strict policies to protect the home and run efficiently. Jennifer enforces the necessary rules professionally, which is crucial for a successful liquidation. Personalized Care: They thoughtfully created a designated, private closet space to set aside and safe-keep personal family items uncovered during prep. Complete Post-Sale Cleanout: After the sale concluded, they seamlessly managed the final phase--coordinating pickups with local charities and churches, leaving the home completely cleaned out and ready for its next steps. When you hire an estate sale provider, you need someone who balances firm, knowledgeable business management with deep compassion for grieving families. My dad and I dealt with Jennifer solely throughout the entire experience, and we both thoroughly enjoyed her energy--she is exceptionally nice, warm, and easy to work with. Beyond her professionalism, she is truly personable; we even spent time talking about our cats and sharing photos with each other, which brought such a comforting, human touch to a stressful time. We are grateful for MBS handling our loved one's estate. We recommend Jennifer and her company.

These guys are simply the best in Houston when you want to invest in the Heights or Montrose. My…read morewife Clara and I, as well as our kids, have used their services a good number of times and transactions were always smooth, Mark kept us informed throughout, and what could have been difficult was ironed out diligently. Norhill also knows how to work as a team. If ever Mark was not able for a showing, he was always well represented by any of the capable members of his team. I fully recommend Norhill Realty for your realtor needs! Martin L.

Vincent was an expert in real estate and helping us find our perfect starter home. First meeting…read morestarted with a general idea of locations throughout the city and what homes were priced at in these locations. This helped us narrow down an ideal area that we'd like to live and could afford. Second meeting was visiting all the homes in our price point in the areas we selected. Third meeting comprised of re-visiting homes we had first looked at and deciding on a good offer to make. In three visits we had our home! Vincent also helped us with negotiations and served as a great subject matter expert in real estate purchasing. I highly recommend Norhill, specifically Vincent, for all your home purchasing needs.

We purchased our dream home with Nancy Almodovar. We were in a high pressured bidding war on a…read moremulti million dollar home and Nancy helped us to the finish line. She is extremely knowledgeable and well respected in the industry. Highly recommend her for the value she and her team provides.

Please be mindful of working with Stephanie Guevara. She is clueless about commercial property…read moretransactions and will waste your time and money. The company believes that contractual dates and times are optional. Very unresponsive.