Got ahold of Adam, who is the owner and main technician. He was able to come to help with the…read moretrouble. I was having network issues and trouble with the security camera system we had setup. He was polite and prompt, eager to learn about the setup. A much different experience than other IT people I've encountered. He was fast working around the computer as I watched. He was able to make adjustments and whatnot to get everything working (technical stuff). He even showed me how to adjust the settings and explained what happened and why things worked the way they did. Great person and company to work with!

Found this company on Yelp when my laptop broke on a business trip to Sacramento. They met me at a…read morecoffee shop, looked at my laptop for about a half hour then handed it back to me. I wasn't sure if they were giving up or what because he just said "done". I then asked what was going on and he explained what happened and said it was working now. I checked it and it was running as good as before, if not better. I was impressed. This guy knew what he was going. I'd highly recommend this company to anybody who needs tech support or any kind of computer repair service. They are on top of their game.

The gentleman has Excellent customer service and knowledgeable experience! Super helpful and quick…read more Would highly recommend.

HIGHLY RECOMMENDED! This is the most knowledgeable and responsive team of computer experts that I…read morehave ever worked with. Setting up the technology for our new business was a confusing headache until Mintz stepped in with their expertise. They helped us get up and running and continue to support us on a daily basis. They truly go above and beyond for their clients. Thank you Mintz Computer Guys, you are the BEST!

I first met Michael in 2008 when he helped me recover my hard drive after my computer crashed…read more Ever since then I've used his company to back up all my computers at home and at work. They've done wiring, installed phone systems and helped me pick the best computers for my needs. Great company

Our Wi-Fi suddenly quit working. Since it was only messing up some of our electronics we couldn't…read morefigure it out. I called our provider, Fidium, and ended up in a worse situation. After two days of no help I called Nerds On Call. Grant came out and was able to figure everything out. He was extremely nice, very efficient and did not make me feel ignorant! I used Nerds On Call about 15 years ago so I was really happy to see they are still around. I'm so annoyed with Fidium that I will be switching to another provider.

Need a screen replacement for a MacBook. Complete rip off. They will charge you a diagnostic fee no…read morematter what. Even if you already know what piece of hardware needs to be replaced, the screen. Then after they charge you, they'll tell you they can't get the part, but your diagnostic fee will not be refunded. Think about it, they charge you money, to tell you what it will cost to replace a part that I already know is broken. It's such a scam, they refuse be up front about their pricing. Avoid this place at all costs. Editing 1 year later: After 1 year, they reply with a message that kind of proves my point. They say the diagnostic fee is to know the "overall health of the computer". Again, if a customer ONLY wants the screen replaced, and the computer still doesn't work, obviously that's a risk the customer is taking. But seeing how I hooked the machine up to an external monitor and it worked fine. It was clear the only problem was the cracked screen. I realize you need to diagnose some machines, but it should not be mandatory in all cases. I wish they would just admit that they diagnostic fee is because it has a 99% profit margin. The labor involved is 5 minutes. It's like going to a tire shop to get a new tire, and they tell you ... "Well, I am not sure if the bald tire with a giant hole needs to be replaced, give me $100 and I will tell you" ... A few moments later ... "Sir, you need a new tire, but we don't have the tire, sorry" Many years ago in college, before graduating with my computer science degree, I worked for the Geek Squad, which is owned my BestBuy. We had the same scam of charging people a diagnostic fee. It's a shame that a smaller business would stoop to this level of corporate greed like BestBuy. Edit #2, same day as edit #1 (after business 2nd response): I appreciate what you are telling me, but this is easy to say publicly, but when I was in your shop, it was a very different conversation. What you are describing was not my experience. I was being charged a diagnostic fee, which was not going to be applied to the labor, which is crazy, but whatever. The real scam came AFTER this. I was told you cannot get the screen I needed for replacement AFTER you charged me the diagnostic fee. This is absolutely a scam. My tire analogy is EXACTLY what happened to me.

From the initial consultation, we knew we made the right decision in hiring Computer Experts (CE)…read moreto make sure our systems are in top shape. We appreciate their quick response times, knowledge about our systems and cost effective upgrade recommendations. In our business we cannot afford to be down and CE helps prevent this by monitoring our server and backup systems to make sure they are working properly, which is much more efficient than a tech simply reacting to problems as they arise. Further, they installed a multi-level server backup system that will should the need arise make restoring our files very quick and seamless--this alone is priceless! We highly recommend CE to anyone, including small businesses.

As the owner of a medium-sized company, I have a lot of experience with computers, networks and IT…read moresupport. For the past two years we have consistently received excellent service from The Computer Experts. They are extremely knowledgeable, professional and responsive! I expect to be with this company for years to come and highly recommend them.

Lonny at Prestwood IT so impressed me! As an Ambassador for the BBC, I am dealing with numerous…read morebusinesses each week. His attitude and attention to my circumstances were extremely professional. After talking to him about my IT situation Lonny directed me to the another department. After talking with them they did not have the program available. Lonny called to check on me. When he found that my IT problems had not been solved he referred me to another, but not before calling them himself. Saving me time and frustration ( as IT is not my area) This level of compassion so moved me that I have been an advocate for Lonny and Prestwood.

I needed a new keyboard for my hp laptop. called 4 different companies, none of whom wanted to…read moretackle the job. Philippe at Prestwood knew exactly what to do. got back to me right away on my questions, did the repair in less than a day.

I was going to this shop while living in Carmichael for minor stuff. I had Kevin remove all that…read morewas in my old desktop and transfer everything to my laptop that I bought many years ago. I had another desktop that was my husband's and it died and had what was on there put on my laptop. I asked Kevin if he could find an old desktop and he said he makes them. I bought it for $300.00 and when I got home, it would not work. He said he forgot to give me the cord and said the would come out to my house and deliver the cord and make sure it desk top was working. He charged me $150.00 to deliver the cord. Several weeks later, the computer he made had a virus. I called him and he said to bring it in. He fixed it quickly and never told me why the desktop had a virus and just charged me $60.00 and sent me home. About a month later, the desktop he made had a second virus. I checked around with another tech company, and they said I got scammed. That computer sits in my closet because I am afraid to turn it on. Kevin was so angry on the phone and was yelling at me saying that it was my fault for the virus. I have had many computers over the years and never had a virus and when I told Kevin this, his comment was, "you were lucky". I am still trying to get my money back and he can have that infected desktop he sold me. Don't trust him. I think there are too many computer repair shops now open and he has a lot of competition. Shirl wheb n

Took my PC to Kevin for a Windows 11 upgrade. It was done quickly and everything was working after…read morethe conversion. Great service and with a smile. Thanks Kevin.

I have been a customer since the late 1980's and have referred many others to them. Service and…read moreadvice has ALWAYS been outstanding! Don M

This business is closed! I called and there was just an answering machine. The new occupants stated…read morethey retired