I can't say enough good things about how much Nathan G. helped me. My puter would freeze up, windows would close on their own, etc... I commend him as it took a couple of hours to fix how badly I had messed up my puter!! THEN... I did something (again) and had to call in the next morning, and luckily I got Nathan again! He was so knowledgeable, helpful, friendly, pleasant, and above all patient, with all the questions!! (... and he didn't get upset when I would grab the mouse away so I could write something else in their HELP box!! LOL) He not only deserves "1-spin" on the wheel... but "2-spins" for all the problems he had to correct on my puter the night before, and again the next morning... (and putting up with me, also!!) I am so lucky to have "Nerds on Call" work on my puter remotely and I don't have to disconnect it and lug it in for them to fix!! Thank you Nathan G... You're the BEST!! Judy C read more

I have used Nerds on Call since 2007 and have never had a bad session whether it be just a simple, dumb question of "how come or why is that?" or a repair online for something. The entire staff there are amazing. I sometimes will go months without needing their help but then like today 7/10/22 I needed help figuring out why my new keyboard was not allowing my desktop to open and Cameron fixed that by him telling me what to try over the phone and then later I could not get any sound and this time I was able to go online to get help and again Cameron was there to help me and all he did was turn the sound key on!! I had no clue I could do that myself. So all I can say is that I would be lost out there in computer land without Nerds on Call to be here to help me. Thank you for everyone there!!! read more

Nerds on Call is an absolute gem in the world of computer services. From the very start, their friendly and skilled team showed genuine interest in repairing/building my newly built custom gaming computer. Their clear communication and expertise made the entire process seamless, resulting in a computer that surpassed all my expectations. The attention to detail, impeccable assembly, and impressive knowledge demonstrated their commitment to excellence. They went above and beyond by providing helpful tips and ensuring my complete satisfaction. If you're seeking a computer repair company that delivers unparalleled service and creates dream machines, look no further than Nerds on Call. read more

I highly recommend using Nerds on Call for any of your computer needs!! They are true professionals from the moment they answer the phone and transfer you over to an experienced technician. I have found over the years the technicians are knowledgeable, helpful, friendly, and very patient in explaining what is wrong, and how they are going to fix it. Another reason is they can do everything remotely, you don't have to take your computer in... which I think is fantastic. I can't say enough good things about my experiences dealing with the Nerds. I can only recommend that you try them out and see if you aren't as pleased as I always am! Thank you, Nerds! Judy C - Antelope, CA read more

I have been a Nerds customer for several years now. These people are great. Every time I call, I get very quick help. Prior to signing up with Nerds I had tried several other computer repair services. None of them come close to The Nerds for service and quality of work. I had used the Geek Squad several times before finding the Nerds. The Geek Squad is a typical computer repair company. (I'll get to you when I get to you). The Nerds are on a whole different level. They take care of their customers. They actually care about quality service and quality repair of hardware or software. I would give them 10 stars if I could. John Pesterfield Hillsboro, Oregon read more

I just call their name and they come running! No matter what kind of mess I have been able to get myself into they have a way to fix it! I love the quietness of the online fix as compared to calling the local people who simply tell me how stupid I am. I know I am not a computer genious, I am not supposed to be- I am supposed to be running my restaurant, cooking, baking, and greeting my wonderful customers. The genious part goes to Nerds on call. I trust Nerds completely !! Thank you Darius - you made my day today! Best regards, Janet read more

Having lost nearly all my own nerdity as I aged, I was jazzed to rediscovery Nerds on call. My computer was royally screwed up, more than likely from my own hand, to the point it was virtually unusable! But, ta-daaaa, my local Nerds put me onto using the Nerds-on-call where they took control of my mess distantly, and freakin' FIXED EVERYTHING!!!! I am nearly loopy with appreciation, both for my local Chico Nerd, and for the distance 800-number Nerd who took over my computer and fixed it--fixed it good! read more

So far I've had a great experience with Nerds on Call. This is the first and only time I've had my computer repaired, so I have nothing else to compare it to, but I can acknowledge good service when I see it. That is certainly what Nerds on Call exhibited when working together. They maintained their professionalism and attention to detail throughout the repair process. Price was fair and the repair was successful. Would definitely recommend this computer repair provider to others in need. read more

Was having a problem with Outlook 2016. Inbound e-mail's were ok. Outbound e-mails would sometimes hang up. Nerd Nick remoted in and look at the settings. VPN's can sometimes cause problems. Narrowed it down to a drop out in the Wireless router. There were (2) dropouts in the time that we was on line with me. Suggested to power off/on the router ( Well known Brand/Reviewed well) I am pleased with the service from Nerds on Call. The price was very fair. Saves me aggravation! :) read more

I have an account with the Nerds, and recently had a problem with my Dell computer. They fixed the problem, and I also had extra memory added. Cost was not excessive, and job was very well done. When I got computer back from shop, I noticed 3 things had been changed (i.e. Favorites weren't where they were beforel, etc.) Got on chat with Chris W., and he did a fantastic job of fixing all the 3 issues!! Nerds availability and skills invaluable! John S. read more

I not a computer nerd but when it comes to bigger support issues, I go to my Nerds on Call. This company is customer centered. They will work with you to solve any issue you have. I have NEVER had a bad experience with any one of their many techs/nerds. It's amazing. They know their stuff and take the time to explain it all to you. I live in the Midwest, next to Chicago and I would never go to anyone else. I love my Nerds!! read more

My computer suddenly shut itself off. And when I rebooted, my display was wacky, all stretched and enlarged. No amount of fiddling with the display fixed it. Looking on line I came across an article about Microsoft Drivers. The latest update has issues. My Nerd pal figured it out and fixed it. He's my hero. I recommend these folks. Worth every penny. read more

I've used Nerds On Call for several years now and I have always received expert service from their technical department. They answer even the smallest question and never make you feel inept. In this day and age where there are so many people trying to access your computer you just need Nerds On Call by your side! read more

When you need your computer and it goes down, you need it asap. Every time this has happened the crew has fixed it and given time to explain everything to me. Andy, Tyler and Nick helped me this time. I even found out that they have a remote guy that comes to your house. You can't go wrong with this company. read more

I have been a ten-year+ customer of Nerds. The techs are prompt, courteous and have always been able to fix my computer issues. I couldn't be happier with a service. Jeremy V was the tech today who performed my tune up... I would recommend Nerds to anyone who asked. TomK read more

They are awesome, fantastic, wonderful. If I could give them 10 or 20 stars I would. They respond promptly, take over my computer remotely and have fixed EVERY single issue I have without making me feel like a total "nerd." I highly recommend them. read more

Outstanding service, went straight to the source of the problem unlike other companies who claim they know the problem prior to checking the computer, i would recommend this company to my co-workers and friends read more

I am very pleased with the service from Nerds. Cameron helped with a tough wireless printer setup that I never would have been able to do myself. A great service to have available. read more

They are ALWAYS helpful!! I have never regretted having their service. I recommend them to anyone that is in need of this type of service !