Guess don't judge a book by its cover. I've been driving past this business for years and never…read morecrossed my mind till I had to remodel our kitchen. I was recommend by the place where we purchased 2 slabs for our countertop. The employees are friendly knowledgeable and easy to talk to. No pressure and they scheduled me according to my contractors timeline. The install was flawless- clean and the measurement was with in 1/16 of an inch tolerance. The price that we paid for was worth it. "You get what you paid for" . I very highly recommended this business in your looking for someone to fabricate and install your kitchen counter top.. awesome job

From start to finish I've used them on all my granite needs, and have been so happy for the good…read morequality and excellent craftsmanship, so easy to do business with, highly reccommended

Was referred to Mario at South Bay Tile & Stone by our granite supplier. Everything started off…read morefantastic. Responsive, reasonable quote, responsive. We had the granite supplier deliver the slab to Mario's shop a month prior to the fireplace install date. Was keeping updated weekly and Mario kept repeating, no problem, we'll be ready. When the FPL install date approached, that's when the music stopped. He repeatedly no-showed appointments to do the final measurements and then pushed out another two weeks. Won't answer his cell. Scrambling to find another fabricator here now that I'm already a day late for the install to happen. The carpenters for the mantel are being pushed out as well. This guy is totally unreliable. No wonder he doesn't publish a business address on his website. Beware!

This guy came recommended by Superior Stone and a very good contractor friend. When my cabinets…read morewere ready, he arrived timely, protected my floors and surrounding areas, installed the granite. I had only one seam in my whole kitchen, which I attribute to my purchasing enough granite to make that happen. After he finished installing the granite, he wanted payment, of course, I paid him, then he tells me he wants to come back to reseal the granite. That was in April . He does not return my calls, has not made any effort to come back, I know my contractor has also reached out to him, still nothing. I see mixed reviews here, but I would not recommend him for anything. My next call is to Superior Stone to let them know what a flake he is, as they recommend him to folks as well. Good luck to anyone who hires this guy! After writing this, Mario called, very apologetic and made arrangements to come the very next morning. He arrived, resealed my granite in about 30 minutes, made a follow up appointment fir next week for a third coat of sealer. My granite has a new life, looks beautiful. I am not sorry I wrote this review, but feel it is only fair to say that he did come and take care of finishing the job.

Great price and great service. Jason was very knowledgeable and experienced. He caught my…read moremeasurement mistake! Whew! What a rescue! I went to three places for quotes. The price he gave me was the best and the service was also the best !

Its places like this and prices like theres that almost makes me not want to write a review. Why…read morebecause i don't want everyone to go here and either buy, everything up or they raise there prices cause of supply and demand. Cause if your going to Ikea or a any other cabinet or tile store your either a jackass or you just don't know about this place. Or your a competitor just talking smack cause your jealous. Over ten years ago i bought just counter tops from them pictures included. Full back splash in kitchen and just counter for bathroom and the cost of the product was barely $1000. Now over 10 years latter im back to it. Building an ADU for my in-laws and i forgot they sell not only stone but solid cabinets and glass shower doors and more. plenty of selection and the prices holy Schmidt how did the prices bot change!! Is there some kind of crazy connection for them!! Complete kitchen cabinets with SOLID wood like barely 3k compared to ikea crap which we have in Our kitchen that costs upwards of 10k Full shower granit kits for 375!! Full slider shower doors for like $300 you know what please don't go here i need to delete this review now so everything can be left for me! ok let me look for that delete button... they would get a solid 5.5 if they had a little but better customer service and would talk or answer the phones

I'm currently doing a bathroom remodel. I visited the store and bought several items for the…read moreremodel. Told Thom my time line and i want to make sure the tub would be here in a reasonable time frame. He told me a week and a half. I ordered the tub on 2/14 and it's now 3/11 and no tub. The daughter told me a different story that all the tubs from that brand are made to order and take 3-4 weeks! That it's set to ship on 3/13. I don't appreciate being lied to and having a 2 week delay on my remodel! We are a family if 4 down to one bathroom.

Phenomenal business - excellent products and GREAT service!…read more First off, as a first-timer, home renovation is super overwhelming. There are so many decisions to make and so many options AND so many stores you can go to...it was hard to know where to start. I'm so, sooo glad I came to Kitchen & Bath Design Center. I'd live to give a HUGE THANK YOU to Gianna who was tirelessly patient with me as I went through the process of finding fixtures, pull handles, faucets, tubs, toilets, etc.. I had no idea what I was doing or what I wanted but Gianna was so patient and so kind. She helped me select and order everything for my two bathrooms and kitchen. She was clear and very communicative about when I could expect my items to be ready for pick-up (an extra challenge with the global supply chain issues). When we hit a snag on just one (of the many) bathroom items I ordered, she and Tom jumped through hoops to accommodate me and fix the problem. So while I hope to never have to renovate anything ever again, if renovations ever are in my future again, I would definitely come back here. I cannot recommend these guys enough! Great family-run business by people who care about their customers AND deliver excellent products. Thank you!!

Beautiful selection. Karen was awesome, helpful, extremely knowledgeable…read more She made the buying experience great.

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

We were referred to Galleher Design Studio by our contractor. We are wanting to remove carpet from…read morepart of our house and replace it with hardwood flooring. This place is not open to the general public. You have to be referred by a contractor and you need to make an appointment with an associate, to see the showroom and get personalized help. We made an appointment to meet with Brenda, their sales associate, to help us out. She showed us the engineered wood and solid hardwood wood. She explained the differences and helped us decide which would work best for our needs. The inventory is mainly engineered flooring but they do have a small selection of solid hardwood flooring. We were able to take a few samples, on loan, to see how they look inside our house. We really appreciated all the information and help we received from Brenda. Now we just need to decide which color we like best.

Tom Duffy used to be a go to place for me. But since they've merged with Galleher it's been the…read moreworst experience. I work with a big company that buys a lot of flooring from here. I place an order yesterday on something I need urgently for a job, they tell me to come in this morning at 8am to pick up said item. Drive all the way to San Jose for them to tell me that order does not exist. Never got ordered and would have to wait until Monday now. My local tom Duffy in Salinas is also feeling the effects of this merge... they told me it would take 1 month to get this, and that San Jose had 3 in stock. Which was not even correct.

My highest recommendation goes to Tile Depot. The owner Salvador is extremely knowledgeable and…read morepatient in advising his clients. He is very honest and no high pressure sales here! He is a licensed Contractor too so has great expertise about building codes which is very valuable to customers without a construction or remodelling background. And the icing on the cake is that his pricing is most reasonable and affordable!

Sal is amazing! We got most of our tiles and fabricating services from him. He is super helpful and…read moregoes above and beyond for his customers! He is knowlegable and quick to respond. Highly recommend his service, you won't be disappointed!

Conklin Bros did an awesome job installing Karastan carpeting throughout our 2 story house. Pedro,…read moreMario, Jose, Fernando, Daniel, and Sammy all worked diligently and professionally like a well-oiled machine. This truly choreographed team quickly and efficiently removed our previous carpeting and padding, then expertly and carefully moved our furniture from one room to another in preparation for what proved to be their careful and excellent installation of our new carpet. Their many years of experience was very apparent by how expertly and well rehearsed a portion of the team worked upstairs while others were busy downstairs but quickly came together when needed to move massive furniture such as our upright piano, grandfather clock, and dining room hutch. In summary, we highly recommend Conklin Bros for their total commitment to customer satisfaction by providing quality carpeting at a competitive price along with expert installation by a team whose actions epitomize their many years of experience in conjunction with well deserved pride in their mastered craft.

I seldom write a negative review, but in this case it's very justified. I have used Conklin Bros…read moreFloor Covering in San Jose for several years. And I always work with the salesperson named Tom. Prior to Tom joining Conklin Bros several years ago, I used Tom when he worked for a prior floor covering company. During the last 20+ years I can recall 16 different floor covering jobs Tom has sold to me and they all went smoothly. Recently, I had a very large luxury vinyl flooring (artificial hardwood) job done and it was horrible. The first installer used a liquid to pour onto wood underlayment to level out a depression. As it dried over the next few days, it leaked into the floor below and down a freshly painted wall. There was no offer by Conklin to reimburse me for the painter to repaint the wall. Also, a leveling compound that is the consistency of toothpaste is used for such a situation, and I have seen prior installers from Conklin Bros use this. When I asked this installer why he didn't use this product he said he never heard of it. Due to health reasons, this installer was unable to complete the job, and a second installer was assigned to complete the work. The second installer left large gaps, a lot more than what is needed for floor expansion, in 3 places and did a horrible job joining a threshold to where it meets the baseboard. A total shlock job. I took photos and sent them to Tom and the installer returned to make the corrections. The installer never made these corrections. Tom called to see when my final payment would be received and I asked if the two of us could meet because the installer is unable to understand what he needs to do despite my sending photos of what needed to be done. Tom, in a very huffy voice, said that he was not going to return and wanted to know when the final payment would arrive. I told Tom that I was not going to pay the $7,000+ balance until the 3 small problems were corrected. Tom said, "Okay then - I'll file a Mechanics Lien on the property" and hung up. First, he cannot file such a lien without first suing me in court and obtaining a court judgment should his case be successful. I decided to pay the $7,000+, less $500 so I could hire another company to perform the corrections. I felt this was fair. For a salesperson who has sold me 16 prior floor covering jobs over 20 years this is how Tom acted. Think how he would treat you if you were using him for the first time and did not have 16 prior jobs under your belt. Stay away from this place and especially Tom. Conklin, currently has horrible installers. - Craig