The new owners, Ryan and Jarrod, are professional, punctual, and go above and beyond to make sure…read moretheir work is beautiful. My parents used Lambert's over 15 years ago, when Ryan and Jarrod were installers for the company, which really says a lot about their experience and consistency. They truly know their craft inside and out, literally from the ground up. I'd absolutely recommend them to anyone looking for quality hardwood flooring work.

ABSOLUTELY AMAZING! For the last 20 years we've lived with a damaged oak wood floor and a horribly…read moreugly carpeted area in our small connected hallway. We've always wanted the wood floor to extend into the hallway and to be attractive again but were afraid of the cost. Nathan Lambert came out to inspect our floor and give us a quote. He really knew his stuff. He spotted issues we had not known were there, told us what to expect under the carpet based on experience alone, and carefully measured and noted everything that needed patching as well as discussed with us our options and the pros and cons of each. The quote came back much lower than we were expecting and was very detailed. When the crew came in to do the patching they were very friendly, efficient, careful, and professional. A few weeks, another crew came back to sand and finish and they were very much the same. They didn't mind me being particularly picky about some small details and were quick to please. The results were amazing and we're so very happy with the work and the seamless new extension into our hallway. We will absolutely call them again for any other wood flooring work in the future and highly recommend.

They have yards of high quality remnant carpets to choose from at a cheap price. Highly recommended.read more

10/10 experience! We called ahead to make sure it would be worth a drive over from SF. Everywhere…read morein the city quoted us $300+ for materials we needed for a home DIY and these guys accommodated our budget of $150. Super friendly and so many options to pick from.

In the wake of our 6-month anniversary in working with the Carpet Center, my wife & I decided to…read moreshare some additional insight (from our experience) Since there has been no resolution, nor restitution (from the $1000+ in damage the Carpet Center caused to our home), we continue to want to inform & tell our story. Besides to the damage (which is well documented, via pictures on Houuz, Google + and yelp), my wife and I wanted to tell story of in lack of customer service, lack of professionalism and verbal accusations. Outside of the lack of customer service, my wife and I came to understanding when (and this was our case) the Carpet Center asks for a deposit/ down payment of +10% is technically illegal (and against California State License Board policy) The CSLB told me directly that is highly UN-professional, not to mention, you generally do not want to engage with companies who conduct such behavior. It typically means that the company (in this case) the Carpet Center does not have enough cash flow to fund current jobs (I wish I had known this) We ended up paying in full and would have regardless, but Aida and Nick Budetti sure know how to take it to their customers. In addition to that... and this is more of the issue, but when Aida and Nick came to inspect the damage the Carpet Center caused, Nick repeatedly (numerous times) decided to imply my wife is a liar (and right in front of her) I completely understand that this my story, but I will remind you that pictures do not lie, so you can see the damage and decide for yourself. I for one, would just like to educate and inform (from our story) so that others do not get hurt by the Carpet Center. If anything, I truly hope someone can be assisted by our story. DO NOT TRUST THE CARPET CENTER.

The guys at Carpet Center are great! Quite a random way that we ended up finding them--we built a…read moreset of floating shelves that our cat could climb and play on, and we were recommended to find some carpet scraps to staple on that would make the shelves more comfortable and safe. Went to a few carpet shops to find something that would work, and the Carpet Center staff were the only ones that cared to walk us through their leftover inventory and choose something that looked good and worked perfectly for our application--and the cat is happy too!

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Love this tile/ bathroom kitchen store so much. Found it with a google search and they were open on…read moreSunday. We were greeted right away and offered the best iced Vietnamese coffee while we shopped and designed the small bathroom reno. We were assisted by 3 people, Hailey, Lu and Hong. Shop here. You won't be disappointed.

From start to finish Floors Plus did an excellent job. MJ helped us in the selection process. Gavin…read morecame out to measure and supplied us with a quote the next day and the price was right. He was willing to hang onto the carpet until we were ready to have it installed. Daniel and Dani came out to move the big furniture and install the carpet. They showed up on time, were very careful moving the furniture, did a great job with the installation, and cleaned up everything when they were done. They were very professional and personable at the same time. These two make a great team and I highly recommend them. You won't be disappointed with this company.

So happy I decided to buy my flooring from this local Shop…read more Hannah is the best! She listened to everything I wanted, made suggestions, contacted sales reps, got me larger samples since I could not pick an entire house of flooring with a small sample, made the impossible possible and was just amazing!! I seriously didn't know customer service like hers still existed. When it was time for me to see the flooring I ultimately chose, she left work and drove to the warehouse nearby with me to show it to me. Dan came out to measure and provided some good input, was very friendly and helpful. They matched a lower price per sq ft and got me my 1500 sq feet of flooring before I needed it. I highly recommend checking them out for your flooring needs. They also sell tile and window coverings- I'll probably be back soon for that. Thanks Hannah and Dan!

Such a great experience. Jackie is fantastic- super responsive and provided excellent guidance and…read morereally tried to help us save $ on grout etc. She has an excellent eye for design and was able to steer us in the right direction to coordinate a few different components of the bathrooms' design. Highly recommend!

I was having my kitchen remodeled and needed new quartz counter tops and tile for a backsplash…read more Plus, new carpeting for my living room. Having used Floor concepts to purchase material for two-bathroom remodels, I knew they would be the perfect place to go for my material again. Babek and Jackie are fabulous. Jackie was able to help me choose the all the material I needed. She ordered the samples I requested, was honest with what looked good and made suggestions I never would have thought of - grout with a touch a glitter! Wow, it looks fabulous with the backsplash. She went above and beyond to get me tile when the one I ordered was locked in a warehouse due to Covid19! Which avoided my kitchen completion being delayed - lifesaver!! Babek has quality products and explained to me the difference between prefab quartz and a slab. Plus, he carries the quartz made in the USA! He was able to order it from Southern Ca and it arrived within 1 week. He has used his fabricators - the best by the way - for 20+ years! My quartz countertops look amazing. I also used his carpet installer, who was also fabulous. I received quality service from a local retailer and great prices I highly recommend Floor concept.

I had carpeting replaced with hardwood in a family room. This included matching the 60+ yr old…read morehardwood in the rest of the house. They did a fantastic job of installing and matching. Everyone who came out was friendly, respectful and good at cleaning up. They assisted me with moving back furniture and placing felt pads where needed. Very happy!

Hired them for carpet and refinishing hardwood floors...they left the house a mess with finger…read moreprints on the walls and stain on the floor baseboards. They had to remove the handrail on the stairs and didn't properly secure them back on, which started to fall off the week after the install. They also didn't stain the portion of the floor under the fridge. DO NOT RECOMMEND!!

I've been a loyal Bullnose customer for many years--my first project with them was back in 2013…read more Over the years, I've completed numerous remodels, and no matter how many other tile stores I explore, I always find myself coming back to Bullnose. Their customer service has consistently been exceptional. Every team member I've worked with has been friendly, knowledgeable, patient, and genuinely invested in helping me find the right materials for my projects. It's rare to find a company that maintains such a high level of service year after year. I also love how much they've grown. Their expanded inventory offers so many beautiful options, and their new Morgan Hill location is fantastic and much more convenient for me. I've remodeled two bathrooms in the past year, and the Morgan Hill team was outstanding throughout both projects. Anthony, in particular, was incredible during my most recent remodel. He took the time to understand the look I was going for, offered thoughtful recommendations, and never made me feel rushed while selecting materials. Thanks to his guidance, I absolutely love how my bathroom turned out. I truly can't say enough good things about Bullnose. If you're looking for quality materials backed by exceptional customer service, this is the place to go. I highly recommend them and will continue coming back for every future project.

We had a great experience shopping at Bullnose in Morgan Hill. They have a great selection of tile…read moreand many showroom displays. Every staff member greeted us the first time we visited. Special shout out to Maria (who never rolled her eyes even once even as we flitted from one idea to another) who was very helpful. So knowledgeable and personable. (And pleasantly perky on a Saturday morning. Could be the fancy coffee machine featuring Peet's coffee)