Absolute joke of a business. Took my friends car, didn't warn him and scraped the paint on side…read moreskirts of his car while going up the lift. I'm not talking like a small scratch like this is going to have to be professionally repainted at a shop which is gonna cost us around $1000 on top of that he quoted us $150 to weld his exhaust and then decided that 150 wasn't enough and so he's going to charge us $300 and when we confronted him about the damage on the side skirts and the price adjustment, he said F off and go to hell. Clearly, this guy is in the final stages of his business and decides that he has nothing to lose anymore. I suggest nobody goes here ever.

I brought my 98 Jeep tj sport in to see if they can figure out what was wrong with my front end…read moreturned out. It was locked into four-wheel-drive. They said the transfer case was bad and wanted $2600 bucks for a rebuilt transfer case. I got a second opinion it turned out. It was only the linkage Either they're dumber than snot. Or they were trying to scam me, cost me less than 200 to have it fixed. I'll never go back to my Dads . Be aware.

Great experience ! Brought my daughter's car in for routine maintenance. Everything got done on…read moretime as promised and under the initial price quoted. I look for and prefer to do business with local family owned shops like this for this exact reason! I left feeling more like friend than a customer.

Not the cheapest, but thorough work. We have two cars, and only bring them here for service.read more

Great customer service. The team was friendly, genuine and fair. They were quick and charged a fair…read moreamount. Great experience!

Nearly $3,000 bought us failed brakes, unauthorized work, and a gag agreement. When we refused to…read morebe silenced, My Auto Works told us to call the police in order to get our truck back. I rarely leave negative reviews, but our experience with My Auto Works was too concerning not to share. This place is dishonest, untrustworthy, and will try to force your silence when their work has been challenged. They lack in communication and are extremely overpriced (as a plethora of reviews below confirm). A more detailed account of our situation is included below with an attachment of the agreement they tried to force us to sign to stay quiet: We originally paid approximately almost $3,000 for brake repairs. When the truck developed brake problems again while that repair was still under warranty, we expected the issue to be addressed. Instead, we were quoted another $2,300 for what they claimed were entirely new problems, with little explanation as to why the original repair had failed. We paid their diagnostic fee and sought a second opinion. Then a third. Both independent shops concluded the issue appeared to be the same warranty-covered repair, not the new repair My Auto Works was recommending. After asking us to bring the truck back so they could "make it right," the communication was terrible. We constantly had to call for updates, despite repeated promises that they would do better. The biggest issue was that they performed work we never authorized. We had made it clear we were waiting on pricing before deciding how to proceed, yet after days without any communication, we called and were told the work had already been done and the cost was even higher than the original quote. We never approved this work. When we declined the additional repair and asked for our truck back, they initially tried to charge us another diagnostic fee. After reviewing their own recorded phone calls, they admitted we had never been told that fee would apply and agreed to waive it. Then came the most unbelievable part. When my husband went to pick up our truck, he was handed a "Mutual Release and Non-Disparagement Agreement." They wanted us to agree not to post reviews, discuss our experience publicly, or have anyone else do so before they would release our vehicle. We refused because we believe customers have every right to truthfully share their experiences. They initially refused to give us our truck back unless we signed and told us we needed to call law enforcement to make that happen. Only after another employee admitted, "Roland f***ed up. He was supposed to have you sign the non-disparagement agreement first, but you signed your invoice first. So you're getting the truck back. Take the win and leave," were we allowed to leave with our vehicle. Mistakes happen in the automotive industry. What matters is honesty, communication, and accountability. Unfortunately, our experience was marked by poor communication, conflicting diagnoses, work performed without our authorization, and an attempt to condition the return of our truck on signing away our right to speak about what happened. Poor communication, unauthorized work, conflicting diagnoses, and an attempt to prevent us from sharing our honest experience is not how customers should be treated. Based on our experience, we will never return. Head to "My Mechanic" for honest and reasonably priced work.

Ok so here's the deal. I had a weird problem with my Kia. They did a full inspection on the car…read moreand gave me a clear diagnosis. They give you the price over the phone for their initial work and stick to that price, everything is computerized for consistency and accuracy. They are on-time and fast. They always answer the phone. Super easy to find location (across from the coffee church on main street). The report they provide includes tons of pictures and non-mechanic wording to explain what you're reading. They quote you all the repair options based on their findings and let you choose your own adventure on what work you'd like for them to do, or not do. Vince Carrasco is incredibly friendly and the info his team provides is clear, concise, and accurate. The folks in the office were super fun to talk to. I will 100% go back for everything I need a pro to do.

KAB Motors is truly exceptional. I was looking to buy a car from a local dealer. I am from out of…read morestate so I hadn't a clue about any local mechanics. I took a chance on KAB Motors after browsing their website. I am so thankful that I went with KAB Motors to inspect my vehicle before I purchased it. They were able to make me an appointment that was convenient with my schedule as I was flying in from out of state. They were welcoming and greeted me with a smile and inspected my vehicle in a very timely manner. Their detailed report of what they found was extremely helpful and very descriptive. They were able to answer any additional questions that I had and shared their honest opinions about the vehicle so that I wouldn't be making a mistake when purchasing it. On top of all this, their pricing was extremely fair (I was shocked at how cheap it was, compared to what I was expecting it to be!). I highly recommend checking out KAB Motors and taking your vehicle to be serviced there. If I lived around the area, I would always go there to have my vehicles taken care of.

Gave a great price. But someone came in lower and could do work at my residence. They where…read moredefinitely in the top 10.

I stumbled upon Accurate when my Mini, started making noises just after I had moved here from Cali…read more The cost was expensive, but nowhere like what it would have been at dealers or others. The car ran great for two years, even without the oil changes I forgot. I decided to not use the quick lube places; I've had trouble with them and this car. Made an appointment online, took it in, they gave me a quick ride home, later that day they called, I picked it up and chatted with them about potential future maintenance work, then the bill, I was surprised, it was much less than I expected. Each time I have taken the car in my experience is that they can be trusted. Further, they answer my inquisitive questions without hesitation. That's all I can ask for from a service provider.

My husband and I found ourselves in pretty dire straits when my car broke down on the freeway. We…read moremade it partway down the off ramp and then it absolutely died. Two very kind gentlemen stopped and helped us push it to the side of the road. Then one of them gave us a ride to Kalama Auto Supply. Troy, the owner, was exceptional. He was able to diagnose the problem, acquire the parts and install the new alternator by the next day and we picked it up the following morning. The price was extremely reasonable. He also helped us with getting a tow truck, directing us to an outstanding car rental and his bookkeeper was kind enough to drive us a fair distance to the agency! If we lived closer to Kalama, we would use this repair shop exclusively. They have certainly earned our trust and gratitude.

On this past Labor Day we were southbound on I-5 en route to Portland to spend a few days there…read more Near Kalama, something in the roadway hit the front of our car very hard and so we exited at the next offramp to check for damage. There, on the side of the road, we found coolant pouring out from the bottom of the radiator. Nearby we stopped at a truck stop/gas station to ask about a nearby repair shop before all the fluid was gone and we'd have to be towed. We were told about Kalama Auto Supply and Repair that was only a couple of miles away. We drove cautiously to the shop only to find them closed for the holiday. We decided to leave our vehicle at the shop, write them a note detailing our issues, leave the key in the drop slot and arrange for a ride share to pick us up to take us the rest of the way into Portland. There was a lot of uncertainty in this decision! However, the next morning (Tuesday), we received a call from the shop that put all of our fears at ease. We were told what the likely extent of the damages were, what the estimated cost of repairs would be, that the parts could be obtained and the repairs could likely be completed by end of business Thursday. This was fabulous news since our hotel reservations had us departing Portland on Thursday. True to their word, at about noon on Thursday, we were informed that the repairs were completed. This was very happy news for us! While the damage sustained was unfortunate, our experience with Kalama Auto Supply was the best! If you are in or near the area, and need your car serviced or repaired, these guys are awesome!

I wouldn't deal with any other auto shop in the state of Washington after dealing with this shop…read more Please be aware and do your own research before going to them. They will scam you out your money and not fix your car properly. I got my car back with two new P-codes and the check engine light came back on a day or two of getting it back. After paying them over $5,000 you'll think you would've got what you paid for. Once they got paid all that being nice went out the door.

They have a diagnosis fee which I have no problem with. And you shouldn't either. I would rather…read morehave them take the proper time to figure out what the actual repair will be/cost instead of taking an educated guess for free. Nobody should work for free. Ever go to a shop and get gaslit on a repair and how much it will cost? It's the worst. And it will cost you more than the diagnosis fee after it's all said and done. That doesn't happen here. They do the diagnosis, figure out the problem and give you a accurate cost and timeline. In the off chance the diagnosis doesn't uncover the full repair, they don't charge you another one. Ever get a call a month after the repair asking how your car is doing after the repair? I got one from Dave's and it was the first time I ever got a follow-up from any mechanic to see how my truck was holding up. Fantastic service. Highly recommend Dave's. I don't leave feeling swindled or confused and neither will you.

I usually do all my own work on my vehicles when I can. I needed my radiator flushed and refilled…read morein my Ram truck and don' have the tools to do that properly. I called a reputable radiator shop and asked them who I should go to for that service. They recommended Hoesly Automotive. I called them and they quoted me a reasonable price and made an appointment for two days later. I took the truck in at the appointed time and they offered me a ride home. A REAL bonus with the price of Uber or Lyft these days. They got the work done on time. They did a complete inspection of my vehicle and made a few recommendations but they did NOT push those at all. I have been to a lot of service businesses in my time and this was truly a GREAT experience. They will definitely get my business again and my recommendation to everyone I know. Awesome service. Great people. Thanks!!

took my 2021 Jeep Cherokee in for a 100K servicing was quoted $1300 by Dick Hannah Jeep figured…read moreHosely would be cheaper WRONG received a bill for $1900 spark plug never changed. Car got an oil change that had been done the previous week, new cabin filter and several other things... was told to bring the Jeep back, when told spark plug and coils would be $2k plus I said sorry oh yes I called Cost Less auto supply at the most spark plugs are $100 each coils $600 dealer are known to be expensive but Hosely takes the cake $4K for a 100K tune up !!!!!