Owner installed HD antennae in my attic and he programmed all 3 televisions at my residential home…read morein less than 2 hours. The reception with over 30 local stations in the Indianapolis area Crystal clear. Very professional and personable. Answered all my questions. Reasonable price if you are not tech savvy like myself.

On 10/26/018 I phoned the above and talked to a tech whose name was Jeff. I needed to make a rental…read moreproperty I have, cable ready, as I was tire of cable companies drilling holes all over my investment properties. He came right out and quoted a price I thought was very reasonable and he did a very professional job on the installation. He also does security cameras and home theaters I will have my houses cable ready by this company and because of the professional service I intend to have cameras installed this coming spring Ed

I contacted Andrews private security services for a small event. Andrew was very prompt regarding…read moremy event (promptness upon initial contact and prompt the time of the event). For the duration of the event, he was a great conversationalist and met all my expectations for a great negotiable price. In the future, he will be my go-to person to contact to get the job done!

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.

Jeff Truelove was great until you let him know you were unsatisfied with the service, then he…read moreturned on me. He stopped returning my calls or text messages. After several months of not getting my alarm issues fixed I finally moved on to another provider. There were a few months left on my contract with USA, I asked Jeff what the buyout was and it was paid in full. Then the next month I was charged another monthly charge for USA who I no longer had service with. I contacted Jeff, he said he would take care of it. After several weeks I didn't get my refund, and he would no longer take my calls or return my text. I finally had to put in a dispute with my bank to get my money back and block USA Alarm from take any more money from my account. Would I recommend USA Alarms to my friends, no way.

Incredible Service and Recommendations! I thought I knew what I wanted for a security system until…read moreI was able to have a good chat with Jeff at USA Alarm Service. Thanks to his guidance, I got a perfect security system for my house and family without buying unnecessary items. THANKS for the savings and the personalized service!

Very disappointed. Max Video and Security installed my security cameras and the cameras work well…read more They were supposed to install one final camera for a reduced price and they completely dropped off the face of the earth. Several phone calls were made and messages were left that went unanswered. I sent emails and they never responded to my emails. I had a friend who referred us to them call to see if he could get a response and they never answered or returned his calls as well. I called their tech support person who answered my call but she never called me back as promised. I called her back and indicated that it appears my calls are being ignored and still no return call. All of this lack of acknowledgement and I owed them no money and we believed our interactions were pleasant. Bills for their services were paid. We owed them nothing. I even tried filing a complaint with the BBB and they couldn't even get a response from them! I don't know what prompted such dismal service. My husband and I felt completely abandoned. The expense to install the cameras was not cheap and we needed the assurance that if the cameras started to malfunction or we had questions we could call this vendor for warranty related help as most companies provide. We got no help. The only reason why my husband and I patronized this business was because a trusted friend who was very pleased with their work referred us. After the way they treated us and after all the money we paid, I wouldn't refer them to anyone. They do not have a reliable customer service line. Perhaps once they got the type of business they desired, they no longer cared about the "little man" who provided the stepping stone that enabled their growth and expansion.

We love our cameras and feel so much more at ease when we are out of town. We can check up on our…read morehouse from anywhere

Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

Each time I have gone to Koorsen I have the same person help me by the name of Jeremy Williams…read more Jeremy works in the service department and is very knowledgeable, helpful, and kind. He is patient when I ask questions & always shows up with eager energy & a smile.

Fire in a Frat house, where I am the house mom. The sprinkler went off in one of the rooms and the…read moreFire Department responded. They turned off the sprinkler, and the security panel also went down. This all occurred in the middle of the night. Koorsen repairman responded within 90 minutes, got the fire alarm panel back up and running, and replaced the sprinkler head. He was so nice, patient, and helpful. If he had not responded as quickly as he did I would have had to remove 55 boys from the house. THANK YOU AGAIN FOR YOUR QUICK RESPONSE

I would like to start by saying CR Security Solutions LLC is not only a great company to work for…read morebut they are very dependable and reliable! the owner is an honest man and works with everybody also covers sites as well! He don't mind getting his hands dirty! The company is like a big family they all look out for one another and they take care of each other you also get acknowledged for your hard work everybody starts at the bottom just like any other company but if you work show up on time and do your job you will be noticed! CR Security Solutions LLC is your one stop shop to a security career and security needs! Check them out!!!! They are also a veteran owned and operated company!