They don't take their time, overbook themselves, and rush through the jobs and then complain when…read morethe dogs are nervous

I had an appointment on 3/3/22 to get my dogs nails clipped. The cost she said was $5.00 Well we…read moregot a lot of snow. Worst blizzard of the year. Schools, stores a whole bunch of places closed and were not open. I live on side streets and are last to get plowed. I could not make it. I called to cancel and reschedule. She apparently got upset because I did not come and would not call me back to reschedule. Really? For $5.00 in 20 inches of snow? NOT WORTH THE HASSLE. Seems some have issue's...

I had asked Dr. Salinger to come to my home to euthanize my 17 year old dog. I agreed to 10:00 am,…read morewhich I in retrospect was a ghastly error on my part. Dr. was punctual. Very professional. She allowed plenty of time for our last goodbyes. My old girl hadn't had a chance to rise from a long nights slumber and get the morning's usual long long drink of water. It wasn't until after Dr. couldn't find a vein that I realized why. She didn't know that my dog was in much better shape than she thought. I was unprepared for an abrupt needle that delivered the 'sleep' medicine. My dog took a seizure. Very upsetting to me, as I was expecting a quiet passing. Dog was immediately unresponsive then gone. Dr. was kind enough to explain to me when I called the next day about why the shot needed to be delivered in the manner it was. Perception, I guess. Dr. Salinger completed the task asked of her. She did it well. Very professional, kind lady. She was not familiar with my doggy beforehand and that's on me. Special Lady.

I live in Jacksonville Florida and during hurricane Mathew my cat started to act very strange and…read morewas sticking her tongue out and drooling but was responsive. All the veterinary offices were closed here and I was at a loss of what to do. I frantically called out of state for any sort of explanation of what was happening to my cat. This vet in Ohio was so sweet and helped calm me down and reassure me that by my description my cat was okay and was probably stressed out because she was at least responsive. Thank you so much for your help she is doing much better.

This is an update to a negative review I posted a day or so ago. Dr. Bernhardt was the vet I had to…read moreput my precious baby down. I had never seen her before. She blamed me for all of Mali's issues. Mali was a little overweight. No other vet ever said anything about that! It isn't the time to blame me! Now I get this response to my review on that particular vet: 11:06pm Asntabula Olivi Ph: 440-998-1446 Fax: 440-998-7232 Email: Pleasants2909@gmail.com Dear Burnham Family, It has become apparent that you have not been satisfied by the care your pet has received with us. Due to conflicts of interest, this letter will advise you that as of 03-04-2026, the staff at our hospital will not be able to provide further general care to your animal (s). We suggest that you seek an alternative veterinary facility to provide care for your animal (s) from this point forward. We would like to suggest that you refer to the "Find a Veterinarian" section on the College of Veterinarians website to locate other practices in your area. Once you have made alternative arrangements, please have the facility contact us and we will forward all medical records and relevant information immediately. We wish you and your animal(s) all the best in the future. She fired me as a client for her unprofessionalism and rudeness!

They got my kitten in when others couldn't even when they were overbooked that day. Very…read morecompassionate group. Would highly recommend

As always this gem delivered. Had the most amazing dinner with our pups last night there. We never…read morego wrong with the Brussels sprouts, Cheeseburger and cheese cake. And the dogs love the menu just for them. If you are looking for a great place to dine with your dog this is definitely the best place. And the store is amazing as well. The people who work there are so nice and friendly. And the outside patio has the best ambiance. Not to mention they do live music on Thursdays.

My husband and I took a trip to Geneva for a long weekend away from work and stopped in here for…read morelunch before we headed back to Indianapolis. The area was really quiet and didn't have many people out and about, but it was also the last weekend of October and this area seems like it would be bustling during summertime since it's on the lake. We each ordered a different wrap (my husband got the chicken/bacon/ranch and I got the salmon blt) and we were incredibly surprised by the quality of food. They were great portion sizes, cooked to order/incredibly fresh, and had large chunks of protein vs deli cut style meats we had kinda thought they might be. The fries were SO crispy and seasoned nicely. The staff working that day were super friendly and came to check on us often to make sure we had plenty of water and napkins. The tables are already well-stocked with condiments, so we never needed to ask for anything, which was great. I also ordered a witches brew wine slushy and it was such a treat. They had 3 Halloween inspired flavors to choose from, but the neon green was calling my name. The inside is pet friendly and has a bulk-bin dog treat station to get your pups some treats, as well as a dog menu for them to have a snack while you eat. They sell dog toys, collars, leashes, and other merch inside, too. Outside is a big patio/dog park area for the dogs to play. Such an adorable spot- I would love to come back with both of our dogs during the summer to experience the peak season.