Here's the reality: if you're visiting any area in close proximity to New York City, this is largely what you should expect, and it has been our experience in both Connecticut and New Jersey as well. There is trash everywhere. Truly everywhere. Many people don't bother using the trash bins and instead leave their garbage behind for someone else to deal with. Public spaces and facilities aren't treated with much care; we saw gum, trash, and random items tossed into the gas fire pits, and people taking selfies often seemed to take priority over respecting others' personal space. We were fortunate to have rented a condo outside the resort, but the behavior we encountered at the resort itself was very similar, plus a few additional moments we could have done without, including someone blowing their nose into their bare hand and whipping it onto the floor. My family and I are doing the 50‑state challenge, and we chose Camelback Mountain as our Pennsylvania destination. Had we realized how close it was to NYC, we likely would have picked somewhere else. The mountain is beautiful, and the resort has a lot of potential, but they were out of almost everything across the property. On‑site restaurants had limited availability, and the posted hours weren't accurate. There's also very little to do outside the resort at this time of year. I'd recommend skipping the "largest general store in the country", the condition of their petting zoo alone will have you wanting to start an animal rescue. read more

This is a great place for beginners! LOTS of green beginner slopes to try out. However, it's a popular spot and tends to be VERY crowded... That said, I recommend you get here as early as possible if you plan to rent equipment!! It's also very helpful to reserve your gear and lift tickets ahead of time. That will make the gear check out process a bit easier/faster. We arrived around 1pm, and stood in a ridiculously long line to get our gear... All in all, we spent a little over an hour and a half just waiting for our gear. We were pretty annoyed by this, so if you're looking to spend more time on the slopes, get here EARLY!!! Parking is free, but also very difficult to find the later you get here... So keep that in mind as well. They have lockers all over the premises to lock up your things. You'll have to pay to rent them and I believe the only option is to pay for the whole day. Regarding crowdedness... There were really long wait times at the ski lifts, which was very annoying and often frustrating. I get that they have upgraded systems that scan our lift tickets each time we ride, however it created a lot of chaos regarding the lines. I was not a fan. Also, the number of people who were just SITTING in the middle of the slopes, blocking the way was incredibly annoying and also dangerous. There were a LOT of people doing this... I get that it can be scary going down the slopes, especially if it's your first time, however MOVE TO THE SIDE if you're not planning on going anywhere. To end on a brighter note, we were surprised to discover that they offer night skiing here! So arriving later in the day didn't affect us too much as we continued skiing until after 7pm. As beginners, we only needed about 3-4 hours of ski time so it worked out great for us! Not sure if we would come back here or not, but we're definitely glad we tried it out at least once! read more

See all

I have been skiing all my life in mountains big and small, and Camelback has to be the worst experience in my life. I am lucky to have come out of the mountain alive. I hopefully keep my ski friends as friends. 1. Dangerous Ski Environments: Distracted skiers on selfie sticks, skiing while making phone calls, crashing into lift lines, and etc. Behavior that gets people a warning, if not kicked out is commonplace here. 2. Bad Mountain Management: Only 50% of the mountain was open when neighboring ones were 90%+. Snow making simply wasn't happening on the unopened trails, but there was a burst pipe leaking water that the locals said had been busted for 2 weeks. 3. Insufficient Staff = Long Waits: From long lift lines to crazy waits for food at the dining hall, the staff was 60% below what they needed to be. You had single riders going up 6 person lifts because no one was managing the lift lines at times. We had to chase after wait staff after not being seen at our table for 20 min. The staff was lovely and tried so hard, but there wasn't enough of them. I am never coming back. My friends are never coming back. Everyone I met on the chair lift who traveled for this mountain is never coming back. I don't want a response from Camelback apologizing. I want transparency why you cost so much yet deliver so little value and create a dangerous ski environment. Please do better. In the meantime, I recommend everyone else avoid this mountain in the interest of your physical, financial, and social wellbeing. read more

Camelback Ski Resort - Guest services line on 1/11 - Ski Resorts Near Me - Tannersville, Pennsylvania

This has been the worst customer service experience of my 40 years of living. I am not exaggerating. I have traveled across the United States, Europe, the islands, and countless destinations. I have never -- not once -- encountered a company that is this unreachable and this unresponsive. Camelback charged me $125 in incidental fees at check in and has failed to refund it. It has now been well over a month, approaching two. I have called repeatedly for weeks. I have left multiple voicemails. I have attempted every available contact option. Not one human being has responded. Not one person has returned a call. Not one email. Not one solution. You cannot speak to anyone. There is no accountability. There is no customer support. There is no follow through. It is unacceptable that a resort operating at this scale cannot provide a single live representative to resolve a simple refund issue. I will be filing a detailed complaint with the Better Business Bureau documenting this experience from purchase through today. I will never return -- not for skiing, snow tubing, the water park, the arcade, or any future stay. And I will continue to share this experience so others are fully informed before booking. This is not about $125 anymore. It is about basic business integrity. If I could give negative stars I would!!! read more

They charge for parking. I have been to several ski resorts in Buffalo and California and I haven't seen people charging for parking. The not too near parking is $35. The far parking is $12. However it was very beginner's friendly for someone who skied for 3 times like me. Their bunny hill is short enough and has a lift. They didn't have any carpet lift though. read more

See all

Classic dumpster fire experience of a private equity owned mountain! Absolutely abysmal experience from the start. If you have to cash in any kind of deal at guest services on a weekend it's an hour long wait in line. The $20 lift ticket discount is not worth the hour wait to cash in the QR code at guest service. The classic line on all the local fb ski groups has never been more true: "Camelback...we're not happy until you're not happy!" read more

TLDR: my children had fun, the rooms are clean, but service is absolutely disorganized and front desk is absolutely rude. Pros: -My children had a fun, enjoyable trip -Rooms are clean and housekeepers are all kind -Access to Aquatopia on check-in and checkout days Cons: Restaurant and front desk service was HORRIBLE. After waiting in line for check-in (40 mins), we were told we'd get a text when our room was ready. We got a text that said our room was ready for us and nothing else so we walked over to our assigned room to find that our bands didn't work. At this point my 2 year old was screaming his head off so my older son and I trekked back to the long line in the lobby. When we reached the desk we were told that we were supposed to have come back to the lobby first to activate the band. When I inquired how we were supposed to know that if no one told us, the male employee stated arrogantly, "it says it in the text message." When I said it didn't, he ARGUED with me that it did. So I showed him the text, which clearly didn't say it, and then he indignantly responded, "well they told you at check in." I responded the lady at check-in did not, to which he then argued with me AGAIN, adamant that she did even when he wasn't there. A simple apology would've sufficed but no, he instead decided to accuse me twice of not telling the truth. I dropped it and moved on because at this point my husband and baby had been waiting in front of our locked room for 20 minutes. We also had a digital gift card, which apparently no one in the resort knows how to use. I called the front desk before trying to use, and I was assured all the restaurants would take them. So we went to the coffee shop, waited in line, just to find they did not know how to use a virtual gift card. We then went to the pizza restaurant, waited in line again, and then found they also could not figure out how to use the gift card. I asked them if they could just charge the room and then have the hotel take the charges out of the gift card and they said no, and told me to go back to the front desk for assistance. At this point, my children were crying again out of hunger, as it had now been 20 minutes of waiting and wandering trying to find anyone who knew how to use the gift card. We tried a third grab&go location, to which the employee there confidently told me that none of the places take virtual gift cards and that I must go to the lobby to exchange it for a physical gift card. So I went to the front desk, and was told no, they don't have physical gift cards to exchange, and that yes, I should've just charged my room like I suggested at the pizza shop. So down again we went with our crying children, finally able to order their overpriced mediocre food. Another con is Aquatopia is getting rundown. The plaster on the ground in the kid's area is crumbling, leaving sharp cracks. My son cut his toe when he stepped on one of these areas! They try to cover the cracks/sharp areas with black mats but clearly they shift with the water. Other helpful random info: $30 per hour late checkout, which the fee is not posted $25 self parking per night $14 milkshakes, $8 muffins $40 arcade gets you about 20 mins of entertainment and tickets to get about 75 cents worth of prizes. read more

Camelback Ski Resort - Ski Resorts Near Me - Tannersville, Pennsylvania

See all

We paid around $1368 to stay at the resort for two nights with 6 people. We had to pay an additional $25 per car per night. In the price, I had purchased the snow tubing passes for each guest. There was a huge line for check in, and when we finally got to check in, we were told we could park anywhere except 15 minute parking. There were no parking spots, you had to park on the grass coming up the hill where it was dangerous to be getting kids and dogs out of the car. I have to pay for parking but yet can't even get a safe parking spot. We were told we could not use our snowtubing passes until Sunday because apparently, they are no good on Friday or Saturday. The room was setup for 4 people instead of 6 even though that's what we purchased, but no big deal, they were quickly accommodating to bring us extra towels and blankets. And I realize that they may not know which room they are giving us until we get there. However, the room was not well cleaned as we found hair ties, hair clips, and straws on the floor. We also noticed right away that the dresser drawers would not stay shut and the toilet seat was broken. When one of the kids unfolded the sofa bed to lay down around 7pm, he found a blood stain on the sheet (pictured below), I notified the front and was told someone would be up shortly. At 930pm no one had come up yet. I notified the front again, a housekeep came up and took the sheet and left new ones. When he took off the sheet it got caught on something and ripped, which caused us to notice there was an issue with the sofa bed causing it to lean drastically. (also pictured below) The sofa bed was missing a bolt, so it was not held together on the right side, and the metal frame was detached. I called the front desk and they sent maintenance up. The maintenance guy could not fix it and said the other side was bent as well, so even if he could fix it, no guarantee it would last the night. He went to the front desk with me to let them know. I at this point asked for a different room. In which they said they had none available but could bring up a roll away bed. They assured me that the bed would be large enough to fit two people. I requested a compensation considering we paid for a room with two beds and a sofa bed to fit 6 people for a reason and now could not even use it. The guy gave me attitude saying that he was just trying to find a resolution to the issue and had not been able to review the account. Never offered to review it or anything further. The housekeeper brought up the roll away bed which was only big enough for one person although I was told when I asked multiple times it could fit two. He had to go get us another one so we could sleep the 6 people we reserved the room for. At this point it was late enough we just wanted to go to bed. My son laid down on the one roll away bed and sunk down like a hammock. They realized that the bed as well was broken. At this point we just suffered through it because although it was broken and not comfortable, it was at least usable. When we checked out, I requested a compensation considering we didn't get what we paid for and quite frankly the amount we paid we should have at least had a clean room. I was told they would have to review the situation. I reminded them that they already had sent maintenance and housekeeping up and was told they couldn't fix the bed. They gave me $100 "hospitality" refund. Which is better than nothing but quite frankly not worth all the hassle we went through. The only positive I have to say, is you can use the waterpark each day you are there not just once per stay like it was advertised. In the future we would stay at Kalahari or somewhere else. and just do day attractions if we want to use the snowtubing or slopes. Also, if you are considering eating, I would go early for dinner. We went to the Thirsty Camel at 7pm Sunday and the kitchen was already closed. We along with a shuttle full of other people then had to go to Trails End Pub but they were not accepting walk ins. We were told we could sit and eat but we had to go to the bar to order everything. Saturday night we had went to Graffiti pizza. It was $20 or more per pizza which was an 8 cut and based on the box size you would have thought would be decent but in reality, the pizza was not much larger than a paper plate. read more

See all

Fun mountain in the Poconos that has the weekend crowds and is better during the mid-week. They have a lot of fun trails, good lift system, and food amenities on site. My problem with the weekends are that the skiers/snowboarders ski how they drive in Philly/Jersey on the beginner/intermediate trails where people are still learning how to ski. It can be a bit reckless. Their ski school is great and I heavily recommend them for sure! read more

See all

We stayed for two days and one night. 6/4/25-6-5/25. We are a family of four. Myself, husband and two kids aged 1 and 7. Our 7 year old is wheelchair bound and our 1 year old isn't walking without help yet. We stayed Wednesday - Thursday. Our room was ready before the 4:00 check in. It was ready about 12:00 pm. Once arriving to our room it was very clean and a cute little room for us 4 (plus my sister). We had a outdoor space which was also clean. Aquatopia was fun! We didn't notice anything dirty as others have stated. The wave pool, kid areas and slide areas were clean and refreshing. The steps to the slides are killer but that isn't their fault. It wasn't packed when we were there which was great! They had water wheelchairs which we used for my daughter so we were super thankful for that. The only downfall with those is there wasn't any seatbelts which would have been nice. Everything BUT the slides were accessible via wheelchair. That's one of the biggest things I try and research before spending the money on a place. My daughter's personal wheelchair fit perfectly through our hotel room, restroom, arcade literally everywhere. We were super pleased with that as it's the most important thing for our family having a child that is wheelchair bound. All of the employees we've spoke with in regards to anything were very kind, welcoming and helpful. The arcade was super fun. My daughter loves it and won over 2,000 tickets. We purchased the $75 card. It was worth it for us and the kids had a blast. Some downfalls, the fee to pay for parking. I can understand for day guest but we booked a room for the night and there shouldn't have been a fee. The restaurant hours were weird. They had weird open and closed times. The Pub was one of the only places open when we wanted to grab a bite then got down there to see the prices were absurd so we left and went down the street to Tony's Pizza. Overall, we were extremely happy with our stay and will definitely be coming back but for a longer stay. Thanks Camelback for making it a great time for my children and especially for my daughter being able to participate in water play with her brother and the arcade as well. read more

See all

To say we are disappointed in our experience is a gross understatement. We arrived at 8 for an 845 lesson (2 kids + 4 adults). Because of poor communication we waited in line for 2 hours, getting fitted and prepared for the lessons. When we arrived with the kids at the academy check in, we were told at 1030, that there were no lessons available today. After about 20 minutes when there were more complaints from others all of a sudden another kid lesson popped up but two hours later at 1. I point blank asked the supervisor what his solution was: He says we can go eat somewhere or test out our skis while we wait. This was all that was offered or a full refund. So that was it. After traveling from out of state, with two kids, one of whom was in tears we didn't do any skiing. Your supervisor and the agent had the gall to ask us to please return all the helmets and skis at the return center. As an overly conscientious person most of the time, I have no problem with these requests. But after three hours of waiting in line and no skiing ????? We left the skis, helmets, and shoes where we were. Thanks for the offer of a refund. What a great family memory. read more

Wow, all the reviews reflect the exact same experience that I had. I was really disappointed that they're were only four lifts operating, four. Out of those four, one was going at a decent speed while the other lifts were half the speed. What made it even worse were the unorganized lines plus the long wait time just to get onto the lift. Like the many other scathing reviews have stated, all your time spent was getting onto the lift where our average time was a 15-20 minute wait and I only got to experience one lift. A little tip: The fastest way we got on the only fast lift was to stay in the furthest left side. Got on the lift faster than those who were on the right side and was in the line before us. I had a couple friends who were hitting the slopes for the first time so we were disappointed to find that we paid just to hike up the hill for the bunny slope since the conveyor lift was inactive. Now the slopes themselves were not great either. The east cost slopes are known to be incomparable to the west coast and that rings true at Camelback as there were patches of ice throughout which made it difficult to maneuver. Overall, you don't get what you paid for. Total runs for our group was three. The long wait to going down the slope payoff was not worth it. Purchasing passes the day of due to commitment issues is costly but lack of lifts, long waits, and icy conditions did not make it worth it at all. read more

Mean workers. Understaffed. Slopes are straight ice and overcrowded. No food places were open expect one when I went & that had a super long wait as no one was doing anything. They need the slopes to be wider as when someone stops on them you have a very narrow area to get through especially if you're a beginner. Not worth the price even if you get the 3 day ticket deal read more

I had the worse experience ever I paid over 350$ when I arrived at 3:30 I waited in line for 1 hour and a half to check in when I got to the counter I was told I had to wait for a text message because my room wasn't ready. I waited another 2 hours for my room I didnt get in my room until 6pm after that I had to rush and take showers and get my children ready for the water park that closed at 8pm. by the time I got my kids to the waterpark we only had 1 hour left. this was the worse experience after driving 3 hours. I am currently trying to get in touch with corporate. I am requesting a full refund the hotel waived parking 25$ and gave arcade cards. I drove 3 hours for the waterpark and couldn't even enjoy it. I wouldn't recommend this place. read more

Haven't been on skiis in many many years. I was nervous at first then I got my groove back!!! This was a good azz time with my new ski buddies!!i would say the night skiing was great!!! The slopes had good signage so you could stay on the correct path. We went during the week and it was not crowded at all. The lodge was cute had a sandwich it wasn't bad and the drinks were a nice pour. Overall I really enjoyed myself. read more

See all

If zero stars were an option that would make this more accurate. Booked a night with three other families for a mid winter getaway with the kids. We were looking forward to the waterpark and nighttime tubing. We arrived and got checked in only to find the entire resort had ZERO running water. When we checked in no one thought to mentioned that alarming fact. But once we tried to use the bathrooms to change for the water park it was clear there was a major problem. Literally overflowing toilets. It was BEYOND disgusting. We immediately went back to the front desk to cancel our reservations and get the hell outta there, this was going downhill fast. A friend asked what she should do since she needed to use the bathroom and she was told there was a "complimentary shuttle" to the tubing location which had working facilities. The fact that she didn't completely lose her mind is a testament to her self control. We got our night cancelled and rebooked to another nearby resort. Had a wonderful time (complete with sanitary conditions). Sadly Camelback has yet to refund 3 out of 4 of the families.... filed a dispute with my credit card company today. read more

I really enjoyed my experience at the Camelback ski resort. I went with a group of 29 women. I personally skiiec on the green and blue slopes after it rained the previous day. The slopes had man-made snow on it, which helped with the skidding down the mountain. I went on a Saturday and it was pretty crowded, which was nice to see people from all demographics represented at this location, but it was hard when I was on the easier slopes because there were many people learning for the first time. I loved the food options that they had available. They ranged from sandwiches, to mac & cheese, to burgers and salad at the Amazon go check out restaurant. They also had pho and some other options as well. I really enjoyed the Belgian waffle that I had when I was on my last ski run. However, they ran out of all hot beverages which was unfortunate. I would recommend going to this location because of the kind staff at the lower level, ski boots and ski rentals. However, I heard from the ladies that I was with that the lessons could've been better because there was (teenage) young staff teaching a big group read more

Camelback Ski Resort - Sunset on the slopes - Ski Resorts Near Me - Tannersville, Pennsylvania

See all

No free parking!!! I wanted to check out this resort on a random weekday and despite there being plenty of open space, you need to pay between $12 and $30 to park on top of lift tickets. It was my first time here and I will never be back. Small, overcrowded, out of control skiiers and boarders, bad layout and overall highway robbery. Go anywhere else but here! read more

We had an amazing stay. The kids really enjoyed so much. I did have an issue with the website upon booking so had to call. Kelly was great, very friendly. We opted for the king premier suite with balcony and it was gorgeous. Clean rooms. Beautiful view. We were on the 6th floor and didn't even have to ask (I prefer higher rooms!) We arrived at 1230 pm and did our precheck in at the desk. Fortunately, our room was ready but in the event your room isn't ready you can use the Waterpark so make sure you have your swim stuff easily accessible. Check in is 4 pm. They'll text you your room info when it is ready. You can also use the Waterpark the day of check out until 8 pm but we decided not to. It was quite packed as we were leaving. The food was mediocre and expensive (we didn't come for the food so no biggie) the service was friendly, kind, fast, efficient no complaints & makes up for the prices. I've come to the realization at this point in my life with travel that resort prices can be very expensive and don't set expectations too high, particularly with family resorts. Parking is $25/night with $45 for valet. There is loading/unloading parking for 15 min. It was all worth it to see my children so happy and smiling. The extra stuff was great too, esp Lasertron that was a huge hit. Kids loved it. We did the space escape room which was fun. We did mostly Waterpark & arcade which was more than enough for our 2 night stay! Can't wait to come back again! read more

See all

Stayed here on a holiday weekend. First off I understand its a holiday weekend but this was beyond unacceptable. Stayed Friday into Saturday on property. Friday night was fine, checkin was smooth room was nice but thats where it ends. Saturday morning only thing open early for breakfast was a coffee shop with grab and go breakfast with the line into the lobby(easily 15-20min waiting). Buffet opened shortly after but wanted to eat then hit the slopes(everything else opened around 8 or later and when the kids wake up at 6:30 and looking to eat you have limited options. Now onto the shuttle we decided to just drive over since the shuttles were mini buses and as expected everyone else had the same idea. Parked close to mountain and was fine. Driving back to the hotel every spot was taken including cars double parked everywhere even inches from a stop sign(literally even the attendant said theres nothing they can do) seriously?!?! I wouldn't want to be staying there during a fire because my SUV barely fit through the parking lot. Took about an hour to get from the mountain to the resort and find parking(keep in mind we paid for parking and witnessed many parking there which is for hotel guests only and they would park and go right to the shuttle to the mountain because there was zero parking for the mountain even with cars parked on the roads. Finally get back in and go to the waterpark and the kids are hungry. It took about 50 minutes to get 2 cheeseburgers, a hot dog, and chicken tenders. While waiting we try to sign the waiver for the flowrider but that took almost 15minutes because the waiver is only electronic and they said they are so busy that their wifi is overloaded and therefore wasn't working to full capacity(and they had no paper waivers as a backup). Needless to say there are many other better establishments we will patronize because for the price we paid this was absolutely not worth it. We even heard of many other families having the same experience. Maybe it's not this bad outside of a holiday weekend but unfortunately my family will not know because I'm not paying these prices per night to find out there's no difference. Hopefully management sees this and looks into many of the problems especially the parking situation because as I said there is ZERO way a firetruck could get through the parking lot in case of an emergency. read more

Went on Presidents' day weekend knowing it would be a little crowded however the line was over 2 miles long and ski rentals would have taken us 2 hours. We had to park a mile away and take a shuttle that came every 25 minutes with 100 people already in line. Should have a maximum capacity for this place because we paid $100 for one ticket and were not even able to get on the mountain. Worker even told us to leave and it was not worth it. read more

It's so much fun to go after dark! They have some lights up and a hot chocolate shack and they had a bar that said online closed at 8 but it closed early. They had a few fire pit style tables some were working some weren't. We noticed the later the night got the less they fixed the snow on the slopes and the bumpier it because. But the lines moved really fast read more

Camelback Ski Resort - The sledding hill - Ski Resorts Near Me - Tannersville, Pennsylvania

Came for the week of New Year's with our 5 kids and extended family. It is very frustrating to have so few runs open, especially when the competition (Jack Frost, Big Boulder) is all showing almost completely open (on Saturday 1/4, Jack Frost/Big Boulder combined had all but 5 trails opened; Shawnee has all but 5 runs open). More frustrating is on super-crowded Saturday, there were only 2 non-bunny hill lifts open causing massive waits to get on a lift. Camelback could easily be opening several other lifts that service the same limited 13 trails that are open but remain shut down. Even more frustrating is to see the weather for the next 10 days won't go above freezing and the entire left side of the mountain had multiple runs not blowing any snow at all. Additionally, in several interactions with guest services and ticket staff, any time that a question/inquiry was asked (e.g. I would like to schedule lessons, where do I check pick up our season passes), the staff directed me to conduct these activities on their app. I'm not certain what instruction staff receives from management, but based on my experience it seems they are only capable to answer 1-2 limited questions and the rest gets deflected to the app or online (both of which have poor user interfaces). In this technology-driven age, it is a nice touch to be able to talk to a real human particularly when staff is available and working. We all have season passes and have committed to spending our family time at this resort this season, but is very frustrating and disappointing to observe what comes across as an apathetic approach from Camelback to providing a quality experience for guests, particularly when there are several other quality places to spend our money, time and resources in the Poconos for skiing. read more

DO NOT GO HERE! The parking was absolutely awful, rental lines and lift lines were horrendous, and leaving was near impossible. We spoke to someone who got in their car to leave at 4:45 pm and had moved about 0.1 miles by 9:00pm. The runs were pretty good, but it doesn't matter cause you'll only be able to go down about 4 times in a day! Would not recommend. read more

Took a trip out to the Poconos over the snowy weekend. General admission parking was 12$, and not too far of a walk to the entrance. There were lots of kiosks for printing out tickets, which went very smoothly. I had trouble getting my lift ticket to scan from inside my jacket pocket even with nothing else in it, so I had to take it out every time I went on the lift. This is a smaller mountain than some other places I've gone to, but it is a good spot if you are a beginner or a family going with children. Unfortunately, there were limited trails and lifts open this weekend, so the main lift had some longer lines. The trails that were open were groomed nicely and had a decent amount of fresh powder snow on them while it was snowing outside. It was nice to get back to skiing this season. read more

Camelback Ski Resort - Ski Resorts Near Me - Tannersville, Pennsylvania

Note: I did not stay at the resort. I only did skiing. Went skiing for the first time in my life. Have to say, I enjoyed it much more than what I expected. Make sure that you do the ski lift ticket purchase first, and make sure that they check your ticket correctly during the equipment rental phase. I had a bad time during the second day when they thought I was someone else and I had to leave and make the line an additional time because they didn't look at my card correctly. Aside from that? Spectacular (aside from getting injured...). Instructors for ski lessons were extremely patient. Bunny slope area was very lenient. Ended up being able to do up to intermediate slopes by the end of the weekend. Snow machines were always on, even on Friday when the snow flurries were rampant. Would definitely go back. May try snowboarding next. read more

See all

The WORST trip ever!! For as much money this place brings in...it should have been a great time...but it definitely was NOT that. Parking was horrendous for overnight guests. It was absolute chaos from the beginning. The lines to check in were out the door, Rooms are outdated, the hotel itself was understaffed and overall an awful experience. To get information on tubing....had to wait in a line that was over an hour long. I even asked for an extra blanket and it took over 24 hours for them to get it to me. I called and went to front desk for help and no one was able to assist me. We went there for a family Christmas trip...21 of us. We had reservations at Trails End for 7:30 and weren't seating until past 8:30. They were sitting large parties while we waited!! Other Restaurants were closed and the one that was open ran out of food!! There was no grilled chicken, no dough to make pizza. VR was closed the entire time we were there. Do NOT recommend and we will never return read more

Absolute terrible experience... booked our lift tickets online get to the kiosk they are unable to print so we are directed to the guest services line of 100+ people an hour later we have our key cards. Next get to the rental line which ended up being another hour line. Finally finished and tried to get a locker SOLD OUT... After skiing my day ended by waiting in my wet socks in the equipment return for my husband to grab all of our snow gear from the truck. My toddlers first experience was ruined from extremely disorganized long lines & rude unhelpful staff. Also shoutout to the parking attendant Max who started cussing and became irate when my husband didn't turn out of our $60 Parking lot fast enough. Staying home & flushing $500 down the toilet would have been a more pleasant experience. Won't recommend or return this place is a complete joke. * emailed the resort twice....no response save your money don't go here. read more

Camelback Ski Resort - $60 "premium parking" - Ski Resorts Near Me - Tannersville, Pennsylvania

came here with my friends on a monday to snowboard. they have this new process where you need to make an account to purchase your lift tickets and if you can not do it online they charge you extra in person (they were nice to match the online price $79 as i was having technical issues instead of the $99). they do charge for parking which is a bit absurd in my opinion... they charge $25 for "premium" and i believe $12 for regular which a bit farther away. you can only pay via the phone QR code otherwise you get a letter saying that they will send it to collections and make you pay (the staff said that they do not but i don't mess with that). the lifts are great in my opinion (aside from the bunny hill lift which has you making a sharp right as soon as you get off at a pretty quick speed comparative to the rest of the lifts where you have ample amount of space to get off and at a slower speed - doesn't make sense how it's the opposite when the bunny hill lift should be straight & slow). anyways i only liked the nile mile blue trail, the rest were icy or had a bunch of straight-ways where i had to walk a bunch to even get onto the trail which made it annoying for us snowboarders. there also aren't that many trails so we were kinda "stuck" doing the same trails over and over again. we were pretty much done within 3-4 hours. the indoor areas were not horrible, decent pricing for food & drinks and the staff were very pleasant and sweet. overall it was nice to visit once but i wouldn't go again and i don't really recommend... there are nicer and better mountains elsewhere read more

Really enjoyed snowboarding here last weekend, which was my first time doing so in years! From my understanding, it is under new management and as a result, prices are a bit higher and lines are longer, however it was still a good experience. It has been common knowledge for quite some time that if you want to have the best skiing/snowboarding experience as possible, get to the mountain as early as possible. If you plan on going often or at least a couple times a year, it always helps to have your own gear and helmet. Just by having my own stuff, I shaved about an hour or more off my initial wait times compared to my friends. As from what I saw regarding mask enforcement, the staff did a great job all around the mountain. It was clear that the topic was top of mind as I noted staff reminding mountain goers both at the slopes and in the lodges/rental centers/etc. Pro tip: For those who are trying to minimize the risk of injury as much as possible, wear as much protective gear as you can afford. I arrived to the mountain wearing multiple layers of padding and high density foam body armor and even purchased some extra padded butt shorts at their pro shop. I only fell a couple of times (as opposed to some in my group who got very hurt) and was only minimally sore the next day. read more

We live in central PA and used to go to Camelback as kids to go skiing, so we were really excited to go there for the weekend to celebrate my nephew's birthday. Although the hotel and grounds are well kept, pretty much everything else was awful. When we got there, we wanted to use the indoor waterpark but were told that the waterslides and lazy river were closed due to lack of staffing. Fine, we'll hop on the shuttle and go to the outdoor park, even though we were really looking forward to the indoor one (Aquatopia) and the tickets for that park are more expensive. When we got to the outdoor park the line was insanely long. When we got to the front of the line the attendant said we had to have printed tickets or something; our email confirmation was not good enough. So, off to another line at the guest services office. On the way there, a few people said their tickets to the outdoor park were comped (rightfully so) because the slides and lazy river were closed. We asked for ours to be comped as well when we finally got to the front of the guest services line, but a scared young employee said he just couldn't do it. Annoying. My husband, son, parents and me went back to Aquatopia because we were so annoyed by all the chaos at the outdoor park. My brother and his family stayed at the outdoor park. My sister in law later told me that one of the workers yelled at my nephew and made him super upset? which is crazy because he is the most respectful, well behaved kid I ever met, literally. ANYWAY.. We get back to Aquatopia.. the slides and lazy river finally opened up at like, 4pm? While walking around I saw a dirty band aid and part of someone's weave laying on the side of the pool - yikes! Also, the food sucked and is so over priced it's ridiculous. My mom ordered a hot dog at Aquatopia. Seemingly a simple item to cook and serve warm but alas, that did not happen. We later went to dinner at one of the restaurants there and while the staff was super nice and helpful, they did mess up our order. The breakfast sandwich at the cafe in the lobby was cold, and the macarons were like $6 for one and they were not even good. Want to sit around one of the outdoor fire pits? That will run you $100. Everyone in my party was so disappointed. This place is so expensive, and I understand that it takes a lot to keep it safe for everyone. I also understand people call off and you have to close stuff. But, we kindly explained all of this to "Kevin" the "manager" at the front desk and he offered to give us free passes to the outdoor park. My brother's family came all the way from CT so they were not interested and Kevin just didn't have any other options for us. Kevin claimed he would get back to us and never did, also ignored my email. A+ customer service, Kevin. Bottom line: Save yourself getting completely ripped off by this scam of a hotel and go to Kalahari or Great Wolf Lodge. read more

This place just suuuux big time now. Lift lines are ridiculously long, under staffed and poorly trained, grooming non existent. I regret spending my hard-earned money here but I hope others heed these abysmal reviews to help save theirs or spend it elsewhere and get much better value. read more

Avoid coming here on the holidays while they have the covid restrictions or not. It's packed and the lines at every area and spent far more time waiting than skiing (90/10 ratio). I love the gear you can rent which is good for beginners and kids. The shop has some good deals on items seasonally. Parking is expensive. $40 or $30 for parking upfront. $10 otherwise. The lockers are $10 to 20$ depending on sizes and they go really fast so make sure you get there early and quick. Kiosks for printing out the tickets you buy online are useful. Lots of ski lifts and trails but will be better when less crowded. Also with the social distancing rules, they dont do much to enforce proper mask wearing. They claim given the space, they don't worry about capacity but truth is all the cabins, check in, lines everywhere, it's all concentrated in a few places unfortunately. read more

See all

I think the long term Camelback fans are looking for more transparency as to what is happening this year. There is a chance that you can convince some to support the mountain again, but it's hard when they feel cheated. I think the locals pass and children's pass was amazing but that excitement dwindled each time I brought my kids this year. Temps have been great for snowmaking yet there are only 5 trails open from the top. Rumors about lifts failing inspection, not enough staffing, not enough equipment for the staff you have, not having enough water for snowmaking, and the fact that you're blowing on trails that can only be reached with an inoperable lift are scaring people away read more

People who ski at camelback should know for safety! The reason CBK opened late and still doesn't have several lifts running is because they were NO inspected. AND DIDN'T PASS!!! Lift shut off a few days ago and were on there for 3 hours before then getting downloaded! Please stay safe! read more

Being new to skiing, and being from Miami, I was looking for a resort that was on the East coast- not too long of a plane ride, beginner friendly, and reasonable rates that wouldn't break the bank. Enter Camelback. We did not stay at the resort itself; this review is for the skiing only. Camelback offers a great bunny slope to start with. They also offer lessons for a reasonable fee. The instructors saw my daughter and I struggling and were so kind and allowed us to use the little mini hill at the front to get an initial feel for being on skis, and offered some free pointers. Veryyyy kind of them, and so appreciated!! We visited in February and the mountain was well-maintained. There wasn't really any natural snow fall or coverage, so the snow was being made. The first day was ok, kinda slushy which I didn't mind. I found it easier to get traction on. But it rained overnight and the next day it was pretty icy. Not easy to learn on at all, but where there's a will-there's a way! You can rent gear onsite, or opt for one of the offsite locations for lower fee. There are several offsite options - and one is actually run by the same company that rents onsite. The first day we rented onsite; the second day we rented at their offsite location. Equally good experiences- equally convenient- and more affordable offsite, so I would recommend it if you wanna save some cash. Very nice staff at both locations. Overall, I would absolutely recommend Camelback for an affordable family ski trip on the East coast. I didn't explore the mountain but they had a lottt of different slopes with varying difficulties. Something to fit everyone's needs. read more

Camelback Ski Resort - Ski Resorts Near Me - Tannersville, Pennsylvania

See all

I was in the area for my friend's Bachelorette party and one of the activities we planned was going snow tubing. The parking lot for tubing was a little difficult to find at first - we have not been to this resort previously and as soon as we pulled into the driveway of Camelback, the tubing lot was immediately to our right. Unfortunately we didn't notice this in time and had to drive past it all the way up to the next lot, then make a U-Turn and drive back down. In addition, there is little to no service in this area, which makes it difficult to communicate to other members of our party that we arrived and were waiting for them (although I know that is not Camelback's fault). We enjoyed having music piped in throughout the resort! The lodge was also nice (where the bathrooms are located). Before the entrance to the tubing area, they have an area where you can sit by firepits and also order waffles/ice cream. It smelled SOOO delicious and we wanted to stop and eat it after we went tubing. (Unfortunately, this ended up being closed after we were done tubing, which we were disappointed about). To start off: Everytime you go up the "magic carpet" (the conveyer belt that brings you up the mountain), it requires you to scan your pass in order to get through the gate. This is annoying having to do this EVERY TIME, especially when you need to put your pass in your snow pants pocket so you don't lose your pass as you go down the mountain, then take your gloves off, get your pass, and re-scan while holding your tube. I have been tubing at other mountains and have not had this experience. Secondly, once I got to the top of the mountain, it was EXTREMELY icy, multiple members of my party (and other strangers) almost fell walking down the pathway (and in the area where you start to head down the mountain). This can be dangerous since my tube started to slide when I wasn't able/ready to go down the mountain yet (I was trying to have a death grip with my boots lol). Thirdly, there was only ONE employee at the top of the mountain, in charge of about 10 or so lanes, standing all the way at the tenth lane, telling everyone when to go. I feel like this was not very helpful, as there isn't enough watch/control over people who may need assistance/help. Lastly, the lane I was in was WAY too icy. Multiple members of my party (who were in other lanes) also had this issue (where they almost felt like they were going into the adjacent lane). This is very dangerous and it made the ride down a little bumpy/painful. We enjoyed the music and the colorful lights on the slope! read more

See all

Camelback mountain is a nice ski destination. It has a nice variation of green, blue, black, and double diamond runs. As a person teaching multiple skiers, I think some of the green runs are a little steep for beginners, but that's not the mountain's fault. The honeymoon run had some ice. So did some of the blue ones. I think snowboarders pushed all the snow off the runs. Parking isn't bad. Pay if you want to. Lodge is comfortable. Bathrooms are clean. Food is expensive as expected ($8 hot dog, $16 personal frozen pizza, 14 burger). read more

If you're thinking of taking your lil ones, here's what you need to know: - 5 years old and under get free lift tickets to be picked up at guest services - an adult lift ticket purchase is required - when renting gear for toddlers, you have to say you're renting for tiny tot - the smallest boot size is size 7 for both skiing and snowboarding - the smallest snowboard length is 70cm, (idk about skiing but I imagine something similar) which accommodates for the lil ones under 3 feet - the price of rental package is over $60 plus one adult lift ticket totals nearly $190 - there are two bunny slopes but I only went to one and it was pretty crowded, still fairly enjoyable - outside food is supposedly not allowed but we all know toddlers can be super duper picky so just bring your goodies anyway cuz it's better than risking a breakdown lol - parking is quite a hike if you get the cheaper parking so if you think you might go back and forth to the car, pay for the higher ticketed parking or bring a wagon/stroller for the hike - the bathrooms are horrible, makes for those still potty learning quite an unpleasant experience ... ehh even an adult can be disgusted or turned off by the bathrooms - they need upgrading for sure You can def still have a good experience here tho! read more

See all

It's Jan3 and all the other mountains within 50 miles are half or more better. CAMELBACK, not so much. Can't afford to hire snowmakers, don't sell tickets for full price. Back in the day, tickets cost less than full price when you only have a handful of trails open. You can do better. Stop being greedy and serve your customer base. And you charge for parking? Not gonna have returning customers at this pace. read more