we moved here from Iowa and really love the community. We feel safe, the newsletters have been so…read morefriendly and helpful in getting us acclimated to the community. Great place to be active and the surrounding businesses have been wonderful

If you are looking for an upscale, active, and secure active adult community with all the amenities…read moreyou may want - come to Leisure World. They have 24 hour security, two golf courses, a great tennis facility, pickleball courts, and three clubhouses, a nice fitness center, and all the clubs and activities you may want to keep you active and find new friends. You won't be bored, and you will be glad you found it.

This is a shout out for Yessenia at the Optima Biltmore Towers!…read more I work for very large company and a lot of times when companies like yours don't have a customer service metric this can allow for employees to have an unfortunate sense of entitlement. Yessenia makes it a point to tend to the clients very well! It has been a pleasure working with her!

The worst customer service in the world! Had a leak in my roof and made at least 3 phone calls plus…read morehad the VP of our HOA board e mail for me and still no response for over a month! They are horrible! When I finally got a hold of Kym, it was a lot of stuttering and excuses. I can see why they have 2.2 star rating. They should be beyond embarrassed. Do better..... WAY BETTER! You don't want to move to an HOA managed by BROWN COMMUNITY MANAGEMENT!!!!

Sheri, at GUD in Mesa, has been a tremendous help in my understanding the ins and outs of this HOA…read more She always takes time to explain things and has been very helpful with a problem (not solved yet but a TON of help). If I weren't retired, I'd be trying to hire her!

This community management company is absolutely ridiculous! I'd like to see a breakdown of where…read moreall the money is going between the HOA fees and fees for violations, I don't see where it's all going. The grounds throughout the neighborhood have MULTIPLE dead shrubs and graffiti on the playground equipment at the neighborhood park that the HOA is supposed to be maintaining! There are multiple stickers and graffiti on light poles and signs that line the main roads. So, WHY are these issues not being corrected? Why do I have to look a dead shrubs in the neighborhood, yet if I have a dead plant, you take a picture of it and send it to me and threaten to fine me if I don't fix the issue in 21 days? I don't see you correcting your dead shrubs within 21 days....I've been looking at them for months on end! The audacity you have to drive through the neighborhood and take blurry photos of people's property because one branch of a tree is dead or a small patch of grass is too long for your liking is unreal. Most recently, I received a violation due to yard maintenance. The photo was taken from across the street and through a dirty car window! They have given me 21 days to correct their issue with my yard maintenance, yet the photo is blurry and taken from so far away that you have to zoom in to see what they are even complaining about. The issue is a single dead palm tree leaf that is up and underneath the rest of the palm leaves! How did they even see this? Per the violation, I have to keep the palms "appropriately trimmed." They do not provide a definition of what they deem to be "appropriately trimmed." So my definition of appropriately trimmed may be different than theirs. They could at least provide some sort of image or a link to examples of what they deem to be appropriate maintenance. But, no.....they just give you 21 days to fix it. I was recently sent a letter stating that multiple homeowners are not paying their HOA fees. I am one of the homeowners that is paying their fees. So instead of going after the people who are not paying their bills, they are sending me a violation letter all over a dead palm leaf?!?! A suggestion for you, GUD....next time you take a picture of my property, you need to actually exit your vehicle and take a clear photo of whatever the issue is. Staying in the car and taking a photo from across the street is cowardly on your part. If you're going to be this confrontational by way of sending notices, you can get out of the car and take a clear photo.

Beautiful neighborhood and sought out lake community in Mesa. 7 lakes, golf cart community, pools…read moreand lots of activities. This is the greenest neighborhood Mesa has to offer. The HOA is very affordable in comparison to other lake communities and quietness in riches your quality of life! I love living here! Lots of walking paths, pickle ball courts and playgrounds! Very safe and clean.

I researched condos to buy. This is a fact, I have called seven different offices to obtain the…read moreCC&R's to read before signing a contract to purchase with a Realtor. My husband and I could not find a human being to speak with, leaving two voice messages with offices with a recording stating "someone would be back with you in touch within one to two business days. Our Realtor has done the same. It is a poorly operated organization, as there was no reply to three people calling with a friendly request to obtain some information. I will never buy, nor should anyone else, without knowing the CC&R's and P&L sheet of the condo association. An ounce of research = a pound of cure. Sad. Imagine trying to sell a condo, and the HOA will not communicate. I would be upset. Their ignorance is killing the chance for you to sell your condo. 8/7/2025.

Had questions regarding the paint color for the walls surrounding my home. Couldn't get a straight…read moreanswer from Trestle on what color to use. After a few calls I spoke with "Clarice." Terrible service from her. She couldn't spell, "customer" if you gave her the first 6 letters. However, after another inquiry I did speak with Tracey Redfield-Lyon. She was outstanding and even confirmed that the info given was very confusing. Also stated she would work the board for our neighborhood to clean up the current docs.

If you're considering Trestle Management for your community, PLEASE READ THIS. As of today, I've…read morehad multiple serious issues with Trestle's oversight and management. I've submitted tickets, follow‑ups, certified letters to the Board, and even a final notice asking for basic accountability. When a management company won't address safety issues, property damage, or even acknowledge a homeowner's messages, that's a major red flag. My experience with Trestle has been consistently unresponsive and unprofessional. I strongly encourage any community or Board to look very closely at how they handle homeowner concerns before choosing them.

CPV has been our HOA's management company for a few years, and we are so happy. Before CPV, we went…read morethrough multiple companies, and were always disappointed. CPV is the first company that delivers on every front, and their staff is so kind. Our manager, Aaron L., is exceptional. He is very knowledgable, experienced, resourceful, efficient, proactive, responsive, and a pleasure to work with. Their fee is quite fair and competitive. Personal, competent, consistent service. Highly recommend CPV!

This is our home owners association. I pride myself with following rules and guidelines. I first…read morereceived a violation that was not even for my house. I had to get that corrected . I complained about people parking in front or by my home and I was told to go hunting for where they lived so they can address the fine. I received a current violation without warnings. They stated I received two courtesy letters which we never received. The letter received already assessed a fine. Our neighbors and neighborhood doesn't follow any of our guidelines. People still park in the streets and by our house all the time. Trash cans never get put in back yards and stay in front of peoples homes. Garages are still used for living spaces . I got a fine for tree branches hitting our home. For a company that prides in customer service has ineffective communication with home owners who actually follow the rules but there are homeowners that continue to have non maintanced yards and trash bins in front of their yard.

I bought a 2 bedroom condo in October 2020. I wasn't sure about the area, but having lived there…read moreseveral months I'm really happy with the location as it's convenient to everything. Also the condo association does a great job of keeping the complex clean, quiet and updated. Working with Dave the property manager is really easy and they are really responsive to concerns. I'm a snow bird and I notice the units are generally occupied by younger working people which is fine, but different than my demographic. People are friendly and helpful to a snow bird. Also, the monthly HOA fee is very low for all the facilities that are available: pools, hot tub, basketball and racquetball courts and bike storage etc. I haven't lived in a HOA for much of my life so I am getting used to all the rules, but nothing has been too burdensome. The HOA locks the gate closest to my unit after 6 pm on weeknights which makes for extra driving when returning after 6 pm. However, I understand the extra security because I have seen some sketchy people in the area and the HOA feels very safe and quiet. If I lived in AZ full time, then I would probably buy a house or condo in a nicer location, but given my part time status Circle Tree Condos are great and meet my needs.

First place I lived when I moved to AZ. I have to say, of all the places I've rented since, the HOA…read moreat Circle Tree is by far the best. Yes, they're strict. Pool and public areas have rules that you need to play by. But trust me, I've lived places after where the HOA let anyone get away with anything and it was a nightmare. I appreciated the fines people got for breaking rules. Guess what? No one wants to hear you at the pool after 10 pm when we have work the next morning, or have you park in the wrong space or blast your music. Shut the hell up and get back in your apartment. Yes, I reported so many and I loved it! The buildings are a little older but they do their best to take care of something if it needs attention. Also, the neighborhood is a little scetchy but they have codes and gates that keep you safe. They also have 24-7 security which takes good care of the area. Specifically surrounding noise complaints, they're on! They're also very good about communication. If something is going on regarding maintenance, or events, they are good at telling you in advance. The people there were pretty nice. Lower income mostly, but super friendly. A lot if families with kids or retired older people. Good part is the condos are located right next to the freeway if you need to get anywhere fast.

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Paid for work not done or done very poorly Charges were…read moreextremely high for poor quality work Did not manage our property well. Did not check up on how poorly tenant was keeping property

Scott Gordon and administration . unfit living conditions and unreasonable fees, scott gordon took…read moremy son's $1,500.00 and never gave us access to get ALL of belongings. Horrible mgmt and horrible place to live. look them up!

I owned and rented my unit #216 back in 2006 thru 2009 and it was hell! Scott Gordon who is the HOA…read moreboard is also the consulting firm and also president of the HOA as well as the company who installed the WiFi in the entire community, so this guy gets monies from assessments monthly, fines and WiFi fees, he's a cash cow!