Payment was followed up, but my dog's DEATH was never acknowledged. Just about the money…read more I had trusted this clinic with my dog's care for nearly 10 years. When he showed clear signs of illness, I brought him in with detailed notes. Bloodwork was done, and I was told he was just malnourished. Three weeks later, he had a seizure. I called the clinic in a panic -- they said they were closing in five minutes and told me to call the emergency vet. That was the end of the conversation. No questions asked. No follow up. He passed away later that night. Internal bleeding. Cancer. Weeks later, they sent me an invoice for a blood test that should never have been charged. No check-in. No compassion. I replied with a long email explaining everything -- the experience, the loss, the disappointment. It's been 20 days, and I've heard nothing. No reply. No condolences. I wasn't planning to say anything publicly. But their silence -- and priorities -- speak volumes. Pet owners deserve better.

Love Sugar Creek Animal Vet....boarded my 9 week maltipoo on the surgical side since she didn't…read morehave full shots and they spoiled her big time! Thank you Christy and Christina for loving on my pup and I know she will be in good hands during my next trip in a few months for a week!

Cannot express how horrible of an experience both personally and professionally I have received…read morewith this company. I am an owner of 4 large breed dogs, the oldest of which (12) is deaf, high anxiety, and skittish and fearful around new people. Because of this it has always been told and known that there is one sitter he knows and is comfortable with. I always make a note as well to request this sitter. (He has no history of fear aggression, but I am very careful about the situations I put him into) Before going away this last time I double checked my booking and saw that the sitter was changed (without notifying me) to someone who not only has never met any of my dogs, but has never been into my house and does not know the routine. I understand plans change, but there is no reason why I should not have been notified. Not only would this have been horrible for my dogs, but also sending a stranger into a situation with a highly fearful dog is just not safe or smart as a business owner. I messaged the owner Jodi about this and she promptly deleted my client profile and said I 'rage messaged her'. I attached screenshots of my messages through the app and her response text message to me. Every time I have spoken to or interacted with Jodi she has been either rude or unprofessional so unfortunately I cannot recommend this company.

There is no other Pet Sitting company we would use. Jodi and crew are absolutely the best and our 2…read moreGoldens love them. Don't bother looking any further..

Perfect setting for your doggie. Lots of exercise, friendly owners who care. We have boarded our…read morepuppy here and are very satisfied.

Have boarded my 2 girls at the Dude Ranch for at least 10 years and have been very happy with the…read morecare they've always received. I highly recommend for a stay of a few days or a few weeks.

I brought my dog to this vet, and we sat for an hour in the triage room - Nobody ever came. I had…read morean appointment not one person came in to look at my dog after an hour of waiting. I got fed up and went to the front and told him that I'm leaving. We had recently brought our dog in because she was urinating blood and they said nothing was wrong with her and sent her home and we discovered she has a very large swollen area on the right side of her ribs so we are concerned that they didn't notice that - Why are you accepting appointments? If you are not coming to visit your patient? I've been waiting an hour. This is unacceptable. We will not be back to this vet again.

Out of town & baby got sick. They took care of her like family. Love them!! Got us an appointment…read morequickly & got her feeling better!

They are always excellent with our dog - they treat her very well. We highly recommend using them…read morefor any/all pet needs...

Always give our Shihtzu boys perfect grooming! Keep appointment times so that our dogs don't have…read moreto stay all day.

These guys saved my dog's sanity and protected her health. My little girl had anxiety issues that…read moremade boarding and daycare a torture for her. In a period of just a few months her doggie brother passed away, we moved into an apartment (from a home with a doggie door), and I started working long hours too far away for mid-day visits. Thanks to angel sitters, my little girl had a mid-day visit and bathroom break, and she was able to stay in the peaceful setting of her home rather than cowering in the corner at a boarding or day care facility. (I'm writing in pass tense because this was a couple of years ago and my girl has since gone on to rainbow bridge.) These pet sitters are truly angels. The ones I meet in person we're so thoughtful and caring. They make the process very easy and take good care of fur babies.

Everything. Excellent care of our dogs. Wonderful customer service. Clear billing. Professionalread more

They most helpful and amazing people. My animals are sooo happy.They even saved me when I locked…read moremyself out my house. 100% recommend. Just don't make them too busy. I need them!

When my regular sitter fell though, I didn't know what to do. I googled and found Arkanpaws online…read morewith some high rated testimonials and noted they are insured and bonded. I set up a schedule of my needs and Gay and Rick came to my house to meet me and my dog. We went through the regimen and I felt comfortable that they were going to take care of my boy while we were gone 4 days. Like clockwork, we would get texts and photos of Max with updates on the visit and if there were any concerns, etc. I chose three 30 min visits a day mainly for potty time, pet time, meds and food I would totally have them walk Max but he has a broken leg at the moment. I feel they cared for him very well. When I got home, they had left written notes of each visit as well. I plan on using them in the future, perhaps even for a midday visit to walk Max when the weather becomes more tolerable. I will certainly use them the next time I need to leave town. They will also water plants, pick up mail and paper as well as adjust blinds and lights to give the appearance someone is always home. Rates are very reasonable I thought. Cheaper than boarding and Max gets free reign of his own home versus stress of being in a cage in a cold boarding facility.