Love Joe as a groomer but want be back .He is the only groomer that has not only groomer my dog but…read moretakes extra special care because of hos health issues .But unfortunately not so happy with the front desk thank you Joe for the being the best groomer for the past 9 years .your awesome!

PetSuites Greenville did an amazing job of grooming my doggy nephew. He was groomed on NOVEMBER 21,…read more2021. My doggy nephew's name is Mylo, and he's a Samoyed/Husky mix. Mylo is a year old and has been groomed several times. Pet Smart in Easley, two times at Pet Smart in Greenville on Woodruff Road and Camp Bow Wow on Haywood Road in Greenville. Most times at the other places he didn't look clean, not compared to the way he was groomed at PetSuites. He looked like he had been bleached, his coat is shiny and as white as snow. I was very impressed with the awesome job they did with Mylo. They cleaned his paws, they gave him the "ROYAL TREATMENT"! I highly recommend that you take your pet to be groomed at this establishment, they are the bomb!!

Absolutely love how cute this place is! We had a great experience with Hi-Lo Kennel. They were so…read morefriendly and send us updated pictures on how our dogs were doing! Sooo good! We will continue to use them in the future!

Our dogs love Hi-Lo Kennel! We are very happy with the services provided. Both dogs are at home…read morethere. Entering without hesitation. Definitely recommend M.Christie

Very disappointed with how we were treated by the manager…read more Our dogs have been groomed here several times in the past, and we had always planned to continue using this business. Yesterday morning I called to schedule grooming appointments for our dogs. My first call went to a message stating they were either experiencing a high call volume or were closed. I called back 3 more times over the next couple of minutes, but no one answered. I had 2 meeting coming up and would not be available if I left a message After waiting about 10 minutes, I called again and someone answered. I heard "Hello" and that the call was being recorded. I asked if there were any grooming appointments available next week. The manager immediately responded by asking if I was the person who had just called multiple times. I said yes, and before I had a chance to explain that I was simply trying to get through to schedule an appointment, he told me that calling repeatedly was rude and that I would not be receiving any services from them. He then hung up on me. I was surprised by the response and attempted to call back twice to clarify that I was not trying to be rude, but my calls were not answered. Later, my wife called and spoke with the same manager. He stated that he was with a customer and that I should have known that repeatedly calling was rude. I had assumed this was a business line with multiple lines, but we later learned it is actually a cell phone, and I assume he doesn't know that you can silence them. My wife asked to have the owner contact her to discuss the situation, but more than a day later we have still not received a response. Based on this experience and the way the situation was handled, we will not be returning and unfortunately cannot recommend this business to others.

Had the absolute best experience here! This was our first time boarding our dog and we were worried…read moreabout his behavior towards other dogs and people. He is high anxiety and a little aggressive but the owners said it wouldn't be a problem at all and they took him with open arms! After we dropped them off, they spent time bonding with him and playing his favorite game, fetch. They took him for daily walks and played with him. They also sent us pictures and updates. I couldn't be more than happy! When we came to pick up our dog, he was happy to see us but now that he's home, I think he wants to go back! Overall, the owners were wonderful and sweet and took all of our concerns with our dog seriously. They went above and beyond to not only make us feel comfortable but our dog as well! I highly recommend them and plan to use them in the future!

They completely ruined my Parti Mini-schnauzer's hair. I have been brushing my schnauzer's hair to…read morekeep it knot free, so that he would have a nice skirt and legs when I got him groomed. I asked for him to have a standard schnauzer cut. This is what I got. It will take months to grow his hair back. The only explanation they kept saying was there was a communication error. What does that even mean? The shave was uneven and choppy. My poor beautiful boy! Before and after pics attached.

They hurt my dog while being groomed, he's was bleeding and they denied everything and the owner…read morecalled me while I was at work to pick him up immediately, which I did and they tried to say that he bit the groomer, but they don't have cameras in their grooming rooms- and they wouldn't give him a haircut,! I booked him elsewhere and they didn't have any problems with him! And the owner said we weren't allowed to come back, she told me to take him to a place where they can sedate him! This is a small dog and he's a rescue.. found out he's a pure100% Maltese weighing in at 14 pounds!! I would suggest to never use them!! And they still charged me!!!

We have been taking our dog to Dogtopia on Haywood Road for over two years, and our dog absolutely…read moreloves it there! The staff truly puts our dog's safety and wellbeing first, and most importantly treats our dog like their own! We have also boarded our dog there for many days, and she always loves coming back again so we know she was treated well. The staff is absolutely caring and wonderful! We highly recommend Dogtopia on Haywood Road to all dog parents! Try them... you will not be disappointed!!

Absolutely no better place for my dogs! Staff are the sweetest! Truly love my dogs! They have so…read moremuch fun and I can check on them on the cameras. I always have peace of mind when leaving my babies there! Got to meet the owners and they are awesome too! Overall best place I have found!

To the 1st review…read more Maam, I am an employee at 4 paws and I would like to address this review. First, I would like address the 'aloof and disorganized ' comment. I assume you were referring to the young lady that checked you in. She is our newest employee. She is fresh out of grooming school and young. Im sure she was unorganized and confused but she is learning a whole new job and our procedures. She is a shy young lady and is progressing nicely. I'm sorry if her lack of experience was less than acceptable for you. If you would have expressed your concern we would have been more than happy to have a senior staff member check you in. Next I would like to apologize for a groom that you found to be sub par. We would have greatly appreciated your concerns when you picked your dog up and paid. We would have been more than happy to correct and grievances you had about your groom. As far as the groin being shaved to the skin, that is standard in all the grooming facilities that I know. It's a sanitary service. We also shave the anus. We realize that your pet is extremely important to you and the money that you pay for its groom should be worth what you expect. But if you don't point out your concerns then we can't fix them for you. I dont remember the circumstances of that day but you must understand that everyone has their bad days. We would have been more than happy to correct anything that you found unsatisfactory but you didn't come forward. As far as the 'verbal assault' pertains, I think that's a little harsh. It's upsetting to us as a buisness to see a client looking for recommendations and then singling our business out as a 'do not recommend because I've tried them'. That reflects poorly on the buisness that we have worked very hard in to gain our great reputation. 20 years as a small business is remarkable, especially for a grooming shop. Again, if you would have verbally expressed your unsatisfaction then we could have more clearly addressed this situation. Its very easy to misconstrue the inflection in a written message. We rely on the feedback of our clients, both good and bad, in order to better our clients experience and progress as successful business. Im sorry that you weren't happy with your experience but if we are not informed of a concern then we cannot rectify the problem and make your experience better.

I have nothing but great things to say about Four Paws! They always do a fantastic job on our sweet…read moreCooper. Each and every time we pick him up we are pleased. Thank You to the entire staff for always doing a great job! I know its not an easy job!

Very nice, very clean, new, LARGE facility. Owners are good people who are working to make their…read morepersonal dreams and passions come true, which I love. Staff are all professional, friendly, and helpful/knowledgeable. They know a lot about dogs!! Great for training as well as for boarding...we have two big dogs, but have a friend who needed to board a smaller dog and was so pleased with the accommodations, attention, and service. When our youngest pup is old enough, she'll be going to Pet Commander for the 15 day training. Have not tried the salon yet, but definitely will! Highly recommend Pet Commander Kennels!

If I could give this facility an even higher review I would. Having lived in 4 states in the past…read more5 years our 6 year-old German Shorthaired Pointer has visited a lot of kennels and this is by and far the best that he has ever stayed in. The staff is incredibly warm and inviting - we got lost on the way there and they actually drove out to find us and help us get there. They also were willing to stay a few minutes late for us when our plane was late getting back to Greenville. Our dog was incredibly well cared for and we got updates throughout on how he was doing. The facility is beautiful and large and each kennel has an indoor and outdoor space for your furry family member. Admittedly it is a pricier kennel, but honestly for the level of service that they provide it is definitely worth it. We will be visiting again for every flight that we take from Greenville in the future!

Larry helped our household greatly. We have two dogs, but our bulldog has been our behavioral…read morepriority as he is about 100lbs but thinks he's 10. He was dangerous due to his severe anxiety and size, and we were terrified that we were going to need to find a new home for him. We have a baby and had to create separation of the living spaces due to the safety risks, but Larry helped us bring more unity back into the home, SAFELY. He provided us with the tools we needed to gain control again of our situation, where we can all share a happy living space now. We have been able to curb a lot of our dog's anxiety by being confident in our commands, so our anxiety has lifted too. Larry also helped us with something we never thought possible: our other dog is now safely able to go on walks without trying to kill other furry babies. :) It is nice knowing if we ever have any questions or have any setbacks, Larry is there to help us work through it. Thanks, Larry!

Update. I understand Larry wants his customers to be successful. He's just not honest about his…read moreability to deal with larger dogs. Larger dogs need a lot more, very specific training. They do not need a trainer who basically seems uninterested and won't even touch them. He's going to come with a nice checksheet, let you do the work, and it's pretty much what every single trainer on youtube will teach you. Again as nice as he is, even in his response here, know I think most people don't give him a bad review because he's a nice old guy. If you have a larger dog, a breed that is known to be head strong, or both, do not waste your money. There's only one larger breed dog trainer in the area and they are not as convenient and far more expensive. There's also a trainer that specializes in large breed dogs that trains with online sessions that work better. Two of his sessions will cost you about the same as what Larry charges but you'll get training that actually works. Sorry Larry, but feel you really need to be honest that you're not experienced or successful with larger breeds. My best friend's husband's friend had the same issue, and she asked him to review also as he expressed the same frustration. But I can't speak to his story other than as point to you to either learn more about working with larger dogs or be honest with future customers up front that you don't want, like, etc to work with them.