Excellent staff. The vet was really nice and seemed very knowledgeable…read more With 3 cats, we'll be back.

I took my dog to this vet hospital twice and the reason I gave it three stars are merely based on…read moretheir price. The doctor is great and friendly. But they charge for everything. My old vet offers free nail trimming and this place charges $15. And every time I visit I had to spend more than $100. Versus my old vet is way cheaper and will never overcharge me. Another thing is the first time I visited, their assistant was impatient and kind of nasty towards me and my dog. I don't recommend it here, even though their vet doctor is professional. I can't get over the price I pay and the long wait for new clients

I will say Monica is highly trustwortho on Good Dogs. I know people have mix feelings about Good…read moreDogs but I can say she is a caring and a professional breeder. Monica puppies have beautiful markings. She responds to any questions and I asked so many. I was very fortunate to have met her to pick out a beautiful Boston Terrier.

My fur baby had been abused by other groomers but Valarie takes her time without traumatizing her…read moreany farther. I've been taking her there about 1-2 years and now my fur baby is okay going.

Had excellent service here! Brought my lab in for a wash, brush and nail trim. She was quick and…read morehad great prices. I knew my Ollie would be a whiney baby but she was so sweet to to him and even took him out to play ball. She explained all the products she used, and other options, which I really appreciated. My sweet Ollie had a great time and I would definitely come back.

I have been so pleased having Ebeth take care of my baby, Darla…read more The only negative thing I have to say is that in the past I was unemployed and unable to go to Timber Tails. Now that I have a good job, I am so very anxious to see Darla proud to show off her fancy "Beauty Shop" blow-out and Bling again. For a 16 yr. old Min-Pin and the love of my life this option is inexpensive. To me & Darla, priceless.

She did a great job on my small dog! My girl was quite overdue for her nails and ears which I know…read morewas a bit challenging but she was well cared for. I will be taking her back for her next service.

Inflexible, unfriendly, overbooked, expensive. Money first service last. Intakes months to get an…read moreappointment with cash in advance but don't be late because they will make you wait a few more months for an appointment. Not worth it.

Very hard to get an appointment. Dr Joe and his tech very personable. We travel a lot and…read morevolunteer in parks. I was VERY shocked and then offended when I was told when I called to get a script while away that because I wanted prescriptions phoned to pharmacy where we could get filled wherever we were (Costco) that it caused extra work for the staff to do so. They would then charge an extra $10 for every time they called one in! WHAT? My physician doesn't, my husband's physician doesn't. I could see if my fur baby wasn't a client, but she was. Was I overcharged on everything else for her care? She wasn't a difficult dog. 6 lbs with an older dog's health problems. If making a phone called caused staff too much extra effort, what was the actual quality of care she received?

Wonderful place for your fur babies. I was referred to Canine County Club by a co-worker. I…read moretravel to Roseburg from North Bend occasionally for work. I wanted to go camping at Dimond Lake. I need a place to leave my dog while working during the day at our Roseburg office. A few weeks before I contacted them faxed all my dogs needed info so they had it on file. My dog loved his day of play. I am so happy I have found a place to leave my dog either for the day or to board while I am travel.

A few months ago I became interested in the CCC. I called to find out about their policies for…read morevaccination, flea management and also asked if they would accept blood titers in lieu of vaccination since my dog was a very healthy senior dog (13.5yrs). They hesitantly answered no, but then stated that they didn't know what titers were. A titer is when the blood is tested for antibody levels; usually a sign of immunity. I provided a brief explanation and they said they would have to ask the owners. I thanked the woman for her time and gave my number so that they could get back to me with an answer. Several days passed and I called again. I presented the same question, explaining that I was awaiting a call back. I was told they would have to get back to me. Several days passed and I called again to find out that the answer was no. I called other comparable dog centers in Oregon and asked about their policies. The majority would accept titers from a Vet. So I felt hopeful. I took my dog to the Vet who called CCC to discuss titers with them, thinking that maybe it was a misunderstanding of titers and the Vet could provide some education to help them feel comfortable. Nope. Seeing no other alternative we made the decision to vaccinate, but space them out. She received bordetella and rabies vaccine. The vet explained reactions and what to look for. She showed behavior changes within 1hr and progressively, to where she had a severe reaction. A severe seizure and has had more since. The CCC still required one more vaccine. I spoke with three different vets who recommended against any further vaccination. They explained to me that my dog posed no greater risk to other dogs or humans than any vaccinated dog. The CCC didn't bat an eye, they said I needed a medical exemption. So, I produced the exemption; then they said I had to go see another vet, a specific "trusted vet". Five days later I saw this vet who made the same assessment. They wrote a medical exemption and reassured me that the only animal at risk from not getting this vaccine was MY OWN DOG. This was the TRUSTED VET of the CCC, whose word was as 'good as gold'. The CCC employee said she would pass the letter on to the owners. The vet said the CCC could call with any concerns. As I was leaving, the CCC employee questioned the exemption from the "Trusted Vet". The CCC employee's information was misleading and inaccurate, and directly in opposition to several doctors of veterinarian medicine who had explained the risks to me in great depth. But I didn't want to push it, she was my only connection to the owners. I asked to speak to the owners a few times, but it was met with false promises, unreturned phone calls and all together deaf ears. I received a call the next morning after dropping off this 2nd exemption and was told they would NOT allow my dog. The reason: "they just can't put all the other dogs at risk." This is when I decided to write this. I did what they asked. I made every attempt to talk with the owners, Vets offered to help me and talk with the owners. I was told that the owners of the CCC would listen to the words of the experts but when the doctors spoke they didn't listen. My other MAJOR concern: This woman explained to me that if my dog-contracted leptospirosis that people and dogs would be at risk. First of all, the dogs are vaccinated so they are protected. If my dog becomes clinical ill she will be kept home. She would be the ONLY DOG to show signs or symptoms of carrying this pathogen, but NOT the only dog capable of carrying or transmitting it, potentially to humans. Vaccinated animals are less likely to show any signs of being infected. Transmission to humans occurs from contact with urine-contaminated surfaces on an area of broken skin or in a person's mouth. Lepto survives on wet surfaces and it is easily killed with common antiseptics. Apart from poor sanitation, dogs get exposed from contact with wild animals. This, and reading another review on google, causes me to question the education of staff, ethics and safety of this facility.

There are so many people now telling you they can board your animal companion because 'they love…read moreanimals'. But they don't have a history, or training and experience they can cite, Companion does,many years of experience, When I had to move and needed a place to board my service cat there was no doubt in my mind where to go as I'd had prior experience via grooming services, I was experiencing the stress of moving at my advanced age,along with health problems. Companion has a unique set up with special cages where the animals can go back and forth and up and down. There is a room where they can roam about with supervision. My cat, who'd never been away before, did fine, Companion went above and beyond to help me out during my troubles, Mike and Cindy, the owners, are some of the kindest people you will meet, I recommend them unconditionally.

hair cut was fine however...... they cut half of my cats whiskers off?? didn't tell me and i didn't…read morenotice until i got home... kind of really upset about that.

The entire staff was absolutely amazing and very accommodating! My sweet Chihuahua needed dental…read morework done and I am the type of person to worry about that sort of thing but the entire staff reassured me in every way possible! They communicated beautifully and were very gentle with my boy as well as me considering I was very scared and quite literally crying the whole time. They made me feel very comfortable with letting them handle my sweet boy and they did everything with such care it was just truly an amazing experience! Like I said the staff was absolutely incredible! They definitely cared for my dog as much as I do and I am so grateful for the entire team and Doctor Tammy! Would definitely recommend this vet! :)

I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)