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Umpqua Low Cost Veterinary Services

3.5 (6 reviews)
Closed • Closed

Services - Umpqua Low Cost Veterinary Services

Pet physical or wellness exam

Pet vaccinations

Umpqua Low Cost Veterinary Services Photos

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3 years ago

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1 year ago

Caring staff and the drop in option is very nice when you have a concern but can avoid an emergency visit rate.

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2 years ago

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5 years ago

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5 years ago

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7 years ago

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Douglas County Low-Cost Vetmore

Douglas County Low-Cost Vetmore

(8 reviews)

THREE PROBLEMS We…read morewish we had have done our homework before experiencing the inhospitable treatment of both us and our 2 kittens. Since we are new to the area, (under 2 years) we were advised to go to DC Low-Cost Vetmore and like sheep we did. Our 2 kitty girls, just under 6 months of age went in to be fixed. We were told one price. When we arrived to pick them up, we were told now that it was $35 higher than the first amount we were given. When my husband told them that was $35 more than they had told us, they got snarky, indignant and clearly defensive! There was no need to react with such unprofessional behavior. We paid the amount, no problem, but NO one appreciates being told one price and then later told another. Then, they insult what intelligence we have combined by saying "no one there would have ever told us that price!" Hence the hushed hint of us being liars. What we think happened is that the first lady thought it was just one cat and not 2. (We did in fact tell the lady on the phone it was for 2 cats.) We made the mistake of not knowing the name of the woman there who gave us the first price. That was problem No. 1. Thus we come to problem No. 2. Picking up the crated kitties. Purrrrky was clearly unhappy and trying to adjust to coming out of her surgically induced kitty coma. Poor thing was hissing and could not settle in her crate. The lady who had been snarky with us, was also making rather unsympathetic mean comments about Purrrky being a mean cat. Wonder if she had ever had the human equivalent to what the kitty's just endured! Kitty Tilly was too groggy to move or express any discomfort. We didn't see problem No. 3 until we arrived home. We inspected the surgeries and on Tilly's tummy, there was the incision and near it were 3 burned patches of raw (postage stamp size) skin. The raw spots took 3 weeks to totally heal after scabbing over. We later learned that the surgery was performed by an elderly Veterinarian. Low-Cost is correct. Low in 'deed' and not worth the treatment by the staff. I will recommend almost anywhere but here. If you must go there, write down names and fee's and mind your animals manners!

This is by far the worst vet I've ever come across. I've called a few times to ask certain…read morequestions and have been put on hold for up to 30 minutes...the other two times I called I was placed on hold and no one ever came back and I tried calling back and they were closed. They were rude when I said it was a problem. Then just yesterday it was time for my cats to get vaccinated and I showed up on time. There was one girl taking pets in. She told me there was one ahead of me....then a half hour goes by and no one comes out. I called no one answered. Then 40 minutes I went inside to see if they had forgotten about me. They rudely said I had the choice to keep waiting or reschedule because there were a couple emergencies ahead of me. I said why didn't anyone come tell me this or call me. They said they were trying to call me but that's a lie. I was outside!! Waiting for nothing with my two cats in the car with me!! I can't believe they did this. The way they are running things must keep running people out of there. I will never go to this vet again. Learn some customer service skills and how to run a smooth business before u schedule people!

Umpqua Low Cost Veterinary Services - vet - Updated June 2026

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