They treat my animals with love and respect. Are clear with diagnosis and treatment.read more

I am only still a client here because I have absolutely no other choice. There are no veterinary…read moreclinics in my area accepting new clients, and that has been the case for at least the last five years. If I had another option, I would take it. Today's experience was just another example of how this clinic treats its customers. I drove 25 miles from Glide, paying nearly $5 a gallon for gas, specifically to have my dog's nails trimmed. The groomer advertises that nail trims are walk-in only and do not require an appointment. When I arrived, there was simply a sign on the door saying they were closed that day. I walked into the veterinary office and asked if someone could fit my dog in for a quick nail trim. I expected to pay the normal nail trim fee, and I had no problem doing so. Instead, I was told I would also have to pay a $25 walk-in fee. Charging a walk-in fee for a service that is specifically advertised as a walk-in service is ridiculous, especially when your own groomer is unexpectedly closed. Unfortunately, this isn't the first time I've left feeling taken advantage of. Several months ago, my dog accidentally got into marijuana brownies and became violently ill. The clinic recommended keeping him overnight for "observation." We later learned that no one is actually at the clinic overnight. We paid to leave him there, only to pick him up the next day covered in dried vomit, including inside his ears. He developed an ear infection that required another visit and another bill to treat. Over the years, I have come to believe this clinic will charge every fee it possibly can because it knows many of us have nowhere else to go. I have never felt genuine compassion, flexibility, or a willingness to work with clients. Every interaction seems to revolve around another charge instead of helping the animal or the owner. When you are one of the only veterinary clinics available for emergencies and walk-ins in this area, you have a responsibility to serve your community with fairness and compassion. Instead, I have repeatedly felt like this clinic takes advantage of the fact that its clients are effectively trapped. I don't enjoy writing negative reviews, but after years of experiences like these, I think other pet owners deserve to know what they may be dealing with.

This is a small animal clinic that I highly recommend. From front office to the back, both animals…read moreand their human companions are treated with care and compassion. Plus, the medical care given to the animals is excellent.

Been a customer of this clinic for 30+ years. Had our dog that was dying put down today. Very…read morecompassionate caring staff.

Nice veterinary clinic. There are a couple vets working and some vet techs…read more Took the cat in for a checkup and to see why her eyes kept tearing. Staff was very helpful and knowledgeable. I would recommend and go back.

They were compassionate caring understanding friendly. They do what they can for the pets. They…read moretried their best for our Sadie Mae!!

I appreciate Dr. Rott. He is genuine and down to earth. He does not push you and answers your…read morequestions when asked.

I'm shocked. I am shocked at the low reviews of this veterinary clinic. We just brought our horse…read morehere to confirm pregnancy and Dr. White was amazing. He was on time and very professional and friendly. He explained everything in great detail and you could clearly see the way he handled the horse that his skill set was exceptional. To make things even better when they handed us the bill it was surprisingly reasonable. Additionally, he offered some good insights on how to care for the horse through pregnancy and also dispelled some common myths. In general, I highly recommend this clinic, especially for equine care by Dr. White

There are few things harder than having to make the choice to say goodbye to your pet but Dr…read more Cutting is prompt in responses and her compassion is unmatched in these circumstances. Outside of Dr. Cutting being phenomenal the service of in home euthanasia is unmatched, especially since she coordinates with Roseburg Pet Crematorium so you just have to contact her and she handles all of the other arrangements, including having any cremations transported back to the companion pet clinic. One call, one payment makes the experience as painless as possible. I recommend this service to anyone with a pet and highly recommend Dr. Cutting.

We were very great full for the Car A Van to come to our home! It was a peaceful experience for…read moresuch a sad day!

THREE PROBLEMS We…read morewish we had have done our homework before experiencing the inhospitable treatment of both us and our 2 kittens. Since we are new to the area, (under 2 years) we were advised to go to DC Low-Cost Vetmore and like sheep we did. Our 2 kitty girls, just under 6 months of age went in to be fixed. We were told one price. When we arrived to pick them up, we were told now that it was $35 higher than the first amount we were given. When my husband told them that was $35 more than they had told us, they got snarky, indignant and clearly defensive! There was no need to react with such unprofessional behavior. We paid the amount, no problem, but NO one appreciates being told one price and then later told another. Then, they insult what intelligence we have combined by saying "no one there would have ever told us that price!" Hence the hushed hint of us being liars. What we think happened is that the first lady thought it was just one cat and not 2. (We did in fact tell the lady on the phone it was for 2 cats.) We made the mistake of not knowing the name of the woman there who gave us the first price. That was problem No. 1. Thus we come to problem No. 2. Picking up the crated kitties. Purrrrky was clearly unhappy and trying to adjust to coming out of her surgically induced kitty coma. Poor thing was hissing and could not settle in her crate. The lady who had been snarky with us, was also making rather unsympathetic mean comments about Purrrky being a mean cat. Wonder if she had ever had the human equivalent to what the kitty's just endured! Kitty Tilly was too groggy to move or express any discomfort. We didn't see problem No. 3 until we arrived home. We inspected the surgeries and on Tilly's tummy, there was the incision and near it were 3 burned patches of raw (postage stamp size) skin. The raw spots took 3 weeks to totally heal after scabbing over. We later learned that the surgery was performed by an elderly Veterinarian. Low-Cost is correct. Low in 'deed' and not worth the treatment by the staff. I will recommend almost anywhere but here. If you must go there, write down names and fee's and mind your animals manners!

This is by far the worst vet I've ever come across. I've called a few times to ask certain…read morequestions and have been put on hold for up to 30 minutes...the other two times I called I was placed on hold and no one ever came back and I tried calling back and they were closed. They were rude when I said it was a problem. Then just yesterday it was time for my cats to get vaccinated and I showed up on time. There was one girl taking pets in. She told me there was one ahead of me....then a half hour goes by and no one comes out. I called no one answered. Then 40 minutes I went inside to see if they had forgotten about me. They rudely said I had the choice to keep waiting or reschedule because there were a couple emergencies ahead of me. I said why didn't anyone come tell me this or call me. They said they were trying to call me but that's a lie. I was outside!! Waiting for nothing with my two cats in the car with me!! I can't believe they did this. The way they are running things must keep running people out of there. I will never go to this vet again. Learn some customer service skills and how to run a smooth business before u schedule people!

Tod at Calm Dog has totally changed my dog's life. My doodle Dax was super reactive and almost…read moreunmanageable in public. Tod's calm assertive nature in training has allowed both me and Dax to become more confident and relaxed in a variety of settings. Dax now performs well in public and I look forward to traveling with him. I cant recommend Tod highly enough!

Really awesome trainer, had my crazy dog walking so nicely on a leash within minutes. And still…read moreafter many months, my dog walks like a champ!

Up until recently we've had decent service at Hangar. My husband is a disabled vet and diabetic so…read moreproper shoes are critical to his health. We ordered his last pair of shoes back in December 2016. We've endured months of lies and broken promises. Among the lies they've told the us/VA: "The shoes are in Chicago but snowed in". Followed by "The shoes came in but he (my husband) canceled the order". Seriously??? They're saying WE canceled an order we're anxiously awaiting????; "The shoes are no longer available" immediately followed by "The shoes are on back order." followed by "Your shoes are being shipped on a slow boat from China". Sadly, the biggest lie has been "We'll keep you posted on the progress of your shoe order". In all these months, we haven't gotten one single call from Hangar. Not one. Today the VA called them again and was told the order had been canceled months ago. No snow, no slow boat, no back order. Just arbitrarily canceled by Hangar without notifying us. The VA is now sending him to Spectrum -- a new prosthetics company in town. Hopefully they know what customer service is because Hangar has zero clue. For years, they were the only show in town but with this new company coming here, we have other options.

Wonderful place for your fur babies. I was referred to Canine County Club by a co-worker. I…read moretravel to Roseburg from North Bend occasionally for work. I wanted to go camping at Dimond Lake. I need a place to leave my dog while working during the day at our Roseburg office. A few weeks before I contacted them faxed all my dogs needed info so they had it on file. My dog loved his day of play. I am so happy I have found a place to leave my dog either for the day or to board while I am travel.

If you are going out of town and don't have a dog or cat sitter this is the place you want to take…read moreyour animals. Our two dogs and one cat love this place they come home happy and some times it seems like they wish they could stay there. The prices are pretty reasonable they will feed them with their own food and if you have special requests they will do it. They love animals here and I appreciate that they love animals as their job unlike others who just do it for the money. They will even wash your dog for you so they won't be dirty for you in your car. All and all I highly recommend this place to any dog owner or cat owner who are going on a trip who can't get an animal sitter. I love this place and my animals love this place and will continue to do business with them until they close.

Atlantis Pets and Supplies is a local pet store. I've only bought fish and aquatic plants so that's…read morewhat this review will cover. They have good healthy stock and knowledgeable people. You get what you pay for. They have a return policy but you don't have to bring back half of what you buy like at fiber places because of sickness or death. So far everything we have bought has been healthy and happy. The staff is friendly and explain everything. I recommend Atlantis.

All the fish were dead and I had called him and said I was going to drive in there 30 miles it was…read moreso gross hundreds of dead fish everywhere and they didn't care the guy just said we get reimbursed for him it will never go in there again the rest of my life​