Brought the car in for check engine light. Paid $2500 in repairs for break calipers and installing…read morea side mirror and told check engine light was addressed...but No. They drove out to get my car and left a loaner. I was impressed! Two more return trips each time being told check engine was addressed but still wasn't. Didn't bother going back 4th time. Very disappointed.

Please do yourself a favor and make sure you get a 2nd opinion/estimate prior to having them do…read morework. They were going to install a new alternator in my vehicle and advised that they would let me know if I needed a new tensioner once they inspected it. After inspection they said a new tensioner was needed and it would be 3 hours labor for a total of $576. I called 2 other places (including a dealer) and they both said if you are replacing the alternator there really was no additional labor to replace the tensioner pulley as it only has 2 bolts. I actually called Macs back and discussed this with them and they wouldn't budge off their price. Long story short I took it to another shop (pretty big outfit) and saved $475 (This was the Troy Location)

Was stranded in a wilderness MGMT area and very fortunate to have ATM towing proprietor, James…read morePayne. He determined the car didn't need towing so didn't charge us a cent. But what he did was figure out and educate us re syncing the fob with the ignition, and ensuring batt tight connection. Highly Skilled, educated in his field, honest, dependable. Can't go wrong with this guy.

From the owner: We are a small tow company located in Scottsville Va. We offer gas delivery, jump starts, towing,…read morerecovery work, lockouts, and tire change.24 hour Roadside service. Give us a call.

We have been going here probably two owners ago! It's our choice for the lake ! If you need…read moreinspection, they are fair ! I would book early and not wait the last minute!

Moved to the area recently and was weary about finding an automotive repair shop that I could…read moretrust. Palmyra Automotive was recommended and I visited them. I was taken aback to find out that everything they do is by appointment only, so I scheduled my first appointment for an inspection. They took me right on time and let me know that my car needed some adjustments, for which they scheduled me for within 2 days and drove me back and forth to home while the car was being serviced. Now, after 3 different appointments (for other work) I feel that yes indeed I can recommend this business. Everyone there is very professional and knowledgeable, especially the lady in the office. KEEP IT UP !

Our insurance company had these folks come and tow my son's car when he had a flat on I-64 heading…read moreback to school. It took a while, but calls to other towers resulted in time estimates equal to or worse than those this service. So he stayed the course. While waiting, he contacted open garages to see if they could provide the service today. Only one could! Although not the one Beach's was directed to, they graciously took him to the place needed! Thanks to them for helping my son out!

This towing & recovery business is one of the absolute best companies I've ever dealt with in my…read morelife. I needed them and used them last year when I was traveling on November 5, 2019 My starter went and I was stuck in the Walmart parking lot in Fredericksburg Virginia. I commented them and they were out within the hour with their flatbed truck to tow me to a repair garage. The owner Jay had his daughter with him helping him out. They were extremely professional & helpful. Jay also tried a technique to get my starter going but it unfortunately didn't work. It was worth a shot. They towed it and dropped it off at a local garage that I had set up for them to install a new starter the following day. Jay and his daughter were so caring & friendly and couldn't have been any more helpful with the situation I was dealing with being hundreds of miles away from home with a non running vehicle. After we dropped my vehicle off at the garage they were so kind to also give me a short ride and drop me off at a close by hotel I set up to stay overnight. I cannot thank them enough for doing so much. I obviously gave them a well deserved tip. It was well warranted. They didn't ask at all for any tip. It was and is, just the right thing to do regarding these circumstances and the helpfulness of the individuals. I like to reward very good or stellar service with a tip. That's a normal thing for me. And not just in a restaurant. I hope this can help out their business somehow because they more than deserve it. Thanks so much Jay for your phenomenal service back in early November 2019 I was the guy from the Walmart parking lot from Connecticut. You and your daughter are AWESOME

The owner went above and beyond to make sure our car was taken care of and delivered to the…read moredealership in Richmond for repairs. If you need help in the Powhatan area, don't hesitate to call them directly at 804-598-4665. If you use any link off of Google, you may end up at a scammers sight or call that is taking over towing services. Call her directly. The owner, Cindi, is over the top great and honest.

I have never before received the level of customer service that for me, would warrant writing a…read morereview. I have believed for a very long time that the art of true customer service was dead. On 11/20/24, the "AAlways Hookin Towing and Tire" proved me wrong. In the late afternoon of the 20th, I found myself with a flat tire and no spare. Prior to its failure, I was aware that it had to be replaced and had purchased a used tire. Two tire places in Powhatan had already turned me down flat, and actually seemed annoyed that I was bringing my own tire. So at 4:30pm, in a last ditch effort to get back on the road, I called AAhookin' Cindy answered the phone and patiently listened as I told my sad tale. She asked what time I could be there and said even though closed, she would have someone come over and help me. I thought "Im sorry, what?" thinking I had heard her wrong. I had not. Justin arrived just as I did and immediately started to work. He came back out a few minutes later with the sad news that the tire I had purchased was defective and could not be used. They had no other suitable tire in the Powhatan Store, but He was certain there was one in the Gum Springs Location. So I entrusted my rim to him and went home. The next morning I call to see if Justin had found time to look for a used tire for me. He had looked, retrieved, mounted and balanced the thing and it was ready to go. I thanked Cindy and explained I would have to find a ride to get the tire and would call her back with a pickup time. WITHOUT A PAUSE SHE ASKED "WHERE DO YOU LIVE?" followed by "YOU DONT NEED TO FIND A RIDE WE WILL JUST DELIVER IT YOU". And that is exactly what they did. 1: OPENED A CLOSED SHOP AND HAD JUSTIN DRIVE OVER FROM GUM SPRINGS . 2. WHEN THAT TIRE COULD NOT BE REPAIRED, JUSTIN FOUND A TIRE AND GOT IT READY BY 830AM. 3.WHEN SHE LEARNED I WAS IN NEED OF A RIDE, CINDY HAD JUSTIN CLOSE THE SHOP IN GUM SPRINGS AND HAND DELIVER THAT TIRE TO ME. HE EVEN PUT IT ON.I know this is long winded, but honestly have never, ever had this level of customer service.It was amazing and I cant thank Cindy and Justin enough. I can think of a dozen businesses that should send their staff to this lady so she can shoiw them what true customer service should look like. And after asking around about here, I understand she is without a doubt one of the most skilled and proficient Tow Drivers in our area. If you have read this and dont use them, you NUTS.

Jumping battery Had…read morea dead battery. They were prompt, courteous and provided exactly the service needed. Did not try to oversell with unnecessary charges or services. Told us what was needed and where we could buy it.

Great help from a new employee. Bill was fast and friendly. I would give them a call in need.read more

I called B&M Towing for roadside assistance for a flat tire on my Toyota Tundra. From the moment…read morethe receptionist answered the phone, I knew I had made the right choice. She was helpful and friendly and assured me that help was on the way. The young man who arrived promptly was also very friendly. His primary focus was on safety. He was professional and efficient and obviously knew what he was doing. He quickly got the tire replaced and had me back on the road. Thank you, B&M Towing!

B&M were sourced through my USAA roadside assistance for a flat tire and they were great. They were…read moresuper prompt and communicative. When I called to get an updated eta, they were so nice. When the guys showed up, they were kind, quick, and competent. They made sure the next steps were ready to go and met us there. I was so grateful for their humor and kindness during the exchange.