Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

I've been a repeat customer of Mark's Auto in Loves Park, IL for the past several years. The work…read morethey have done have included brakes, wheel bearings, catalytic converter concerns, oil changes, etc. They have done an excellent job every time! Their customer service is amazing, as they have dedicated staff who are pleasant to work with and are concerned about getting the job done right the first time. Their business sends out occasional coupons for discounted rates, which also adds to the value of their work. They are a 5 Star business!

Had an issue with a random misfire on a Hyundai…read more Papa's Garage was able to get me in, within a couple days. They were great with their communication. Called to explain the issue and then again when the car was ready. Evaluated the issue in the morning, had it narrowed down by lunch, and had the new part installed and tested by the afternoon (same day). Other garages seem to work on the theory that they will get your car, when they get to it. That wasn't my experience at all with Papa's garage.

I took my 2008 Dodge Grand Caravan to Papas earlier this month to replace a door hinge, 5 bad…read morelugnuts, and a wheel bearing. I retreived it a few days later and my van is running great! I thought they had great communication and I feel like I got a good deal. Thanks Papa! My father also took his van there to fix his power windows and now he wishes he had gone sooner.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb

they were awful years ago, not taking a chance, WAY overpriced…read more They ripped my dad on brakes

Been customers for a long time. Great staff. Easy to get an appointment. Quality work. Fair price…read more What more could you want?!

The best, always professional, explains everything, take all my vehicles to Mike and his crewread more

Just relocated to Rockford and was referred to Powders by a coworker who has been taking their…read morevehicles there for over 20 years. Called on a Friday, spoke with the Owner, Mike. He was very kind and courteous and took time to listen. I brought in our van at 7am on Monday, when they first open and he took time to better understand the situation and promised a phone call follow up. About 845 he called to give me four options on how to fix it. I never felt pressured to handle it a certain way and it was obvious he is there to provide great customer service. I approved the work and had the van back at the end of the day. So far, so good. Price was fair for the amount of work that was done, and certainly beats anything you would pay at a dealer. Turns out I had some work done at a dealer back in June and they didn't catch something that Powders did. Very happy to have found a great shop this quickly upon arriving in Rockford.

My car was making some exhaust noises. The dealership wanted to charge me over $1500 to fix it. So,…read moreI took it to Velazquez. Within 15 minutes, they found the issue and quoted me $150 to replace my resonator and realign my exhaust pipes. About 20 minutes later, I had a new resonator and I was driving off the lot. Great, quick service!

If youre looking for anything other than stock exhaust parts or pieces this isn't your spot…read more According to the receptionist they're unwilling to do any type of , I guess custom, exhaust work on your car. I stopped to see howmuch a set of 2.5in turn downs would be. And According to the receptionist they were unwilling to make a set of easy 2.5 turn downs. So again if youre looking for something other than bone stock parts and pieces this isn't your spot.

Helped me several times. Up front and honest about everything. They've been my trusted go-to for…read moreover 25 years now! (Has it really been that long?!?!)

I locked my keys, walker, purse & phone in my car this morning at work. Happy Monday....ugh!!…read moreCalled them from my desk & explained. An hour later, the driver had unlocked my car, brought in my walker, purse & phone to my desk. He was SO kind, went above & beyond by doing that. I have used Darrell's Towing for many years, with different cars Ive owned. They have ALWAYS been professional & nice. Totally recommend them!!

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more

1st, they way overcharged for parts and power steering fluid on my daughters vehicle. The problem…read morewasn't completely resolved either, after she picked it up there was a problem that was reported to them but not resolved. This is not acceptable for a long time establishment . I WOULD DEFINITELY NOT RECOMMEND THEM FOR YOUR CAR SERVICE NEEDS.

Very thorough and reliable! They were able to accommodate my schedule to get the job done!read more