Rafael is the best! quick service fair prices and if he misses your call he calls you back. Would highly recommend this towing company. In fact his number is now tucked away in my wallet. Thanks again. read more

My car broke down, the response time and service was amazing!!! Grateful for the help!!! Thank you. I highly recommend their services. Pricing was great, not the arm and leg I thought it would sit. Thanks!!! read more

23 1/2 Hours Towing - Car broke down - Towing Near Me - Rockford, Illinois

Great customer service from Rafael at 23 1/2 He towed my custom handicap accessible Toyota to the local dealership and then to Mobility Works dealership 75 miles away to service vehicle.Prompt and polite-went out of his way to provide excellent service.Highly recommend. Liz read more

I WILL ALWAYS RECOMMEND TO ANYONE! Best tow I've had in Rockford. He was there in 20 minutes, quick hookup of my Jeep, VERY good price and super nice and professional. HAPPY CUSTOMER!!! read more

I've had this guy move several cars for me. The first few times, no issues, fair pricing, tell him the pickup and drop off and consider it done. However, this guy is an unmanageable prick. He has a foul mouth. He doesn't understand fleet towing and who is responsible for the bill, and if you miss a call, he goes to the police. Like a little baby woman child. Cry cry cry little baby. I'll never use you again. You're rates have gotten outrageous. And you broke your wheel lift? Fix the god damn thing. Don't expect the world to pay double to get things done because your equipment is falling apart. The new driver is clearly bringing things down. He's not very fast or efficient or accommodating. To add insult to injury, one of the trucks he took ended up with a smashed bumper and some huge deep scratches all over one side. Not really reliable anymore... what a shame. -------UPDATE----- Scumbag responded below. He insists its not my fault he didn't listen. Its also not his fault that the 2 vehicles were never delivered where I told him to put them. Only 1 showed up. So that's lovely. I would not trust him on your property. He's a very scummy person. read more

Had a tire blow out on the way home from work. After waiting 2 hours for another guy who said he'd be there in 40 minutes, we called 23 1/2 Hours. Should have called them first. Driver was there in 15 minutes. He was professional and had our spare on in no time. Will definitely use them again. read more

Awesome service, the truck even showed up earlier than the estimated time, highly recommended.

The gentleman showed up little after I called him and did an awesome job helping me unload from my semi truck unloading a pressure washer did a great job and made sure my customer was happy moved fast and didn't waste time read more

I called this guy. He answered. Sounded cool at first. Told him my situation, and he told me what he could do. I had to call him back because my wife had the info on her phone, and I was using her phone because my phone was dying. I ended up calling him a total of 3 times, and while I sat out on the highway with my asthmatic son and my asthmatic self, in the cold. I told him, we wanted his service, and we would pay him cash as soon as he got there. He says, "Nah, forget it. I'm not doing it." And then hangs up on me before I can ask why or say anything back. Putting the pronoun "he" in this post when describing this douchebag is a stretch. He was definitely an it...a straight up...douchebag. And if I could, I'd give him...IT...ZERO stars. read more

Driver was available immediately and the service was excellent I was very pleased with the company. The pricing was very reasonable first such good service will definitely use in the future. read more

23 1/2 towing was the best tow company I have ever used! Friendly on the phone, the time he gave me of his arrival was shorter than he said. My car was in a pretty muddy ditch and he came out never rushed but thoroughly got the job done in a matter of 10 minutes. Would HIGHLY recommend Rafael and 23 1/2 Hours Towing! read more

Rafael - helped us move a motorcycle, and vehicle from a storage unit to family garage. He was GREAT !! beyond helpful, and insured everything was moved with care. I could not ask for anything more - he was professional, on time and took care of everything. Thank you very much for your service - read more

My car wouldn't start and I needed it towed to the local repair shop. Called 23.5 and they were at my house in a half hour. The driver was friendly and informative. Highly recommended for all your towing needs. read more

Would give them 10 stars if I could! Waited for another tow truck for 2 hours. I called him and he told me he was on his way right this second. He was very fast and polite and I will definitely only be calling him for any tow/car needs in the future!! read more

I was very happy with the level of service that I received. Very prompt and showed up prepared. What I thought was going to be a difficult tow turned out to be very easy. I will definitely be using this company again. read more