called at 7 am on a saturday and they were here by 9:15am, dan was there service tech that came out and was very professinal, he was able to locate the problem and even though he could not get the part in till monday he was able to get furnace to work till he could come back monday, very happy with the service i will recomend the company read more

Had them quote us on a new installation of a furnace and A/C unit. I know due to tariffs, prices have gone up and all, but trying to charge me over $31,000.00 for a furnace, A/C, and Thermostat is CRAZY. I had another company come out and quote the same exact system and the quote was less than $9,000.00. Needless to say I will NOT be doing any more business with Legacy. read more

This company bought out Brex Arlington who we used for years. Immediately after switching we felt like they tried to up sell us for all kinds of HVAC things. Overpriced in general. read more

we have a maintenance contract for heating and Chase did a excellent job of explaining what he found. our furnace was 20 years old and it didn't make sense to repair it. Chase contacted Todd who came out same day (10/15/25) and we agreed on a plan to replace it. Next day(10/16/25) Mike and Ivan came and covered our wood floors and proceeded to install the new BRYANT furnace. They are true craftsmen ,absolutely perfect install and cleaned up everything when done. The price was reasonable and perfect. Thanks Again! Gary Schmitt 2020 Camden ct Johnsburg Il 60051 read more

Check up Dan OBrien is a Professional in customer service. Answered questions, explained to us what he did. Made suggestions to upcoming filter change. read more

Chase came to our home today to do contracted seasonal maintenance and, I've got to say, he did a super thorough check of our heating and cooling systems. He's such a nice person, very patient, and answered all our questions to our satisfaction. I was so pleased with the service I received today from Chase, I wouldn't hesitate to recommend Legacy Home Services. read more

Great service. Very detailed on their work. Nick was very knowledgeable installer and Jeff is very dedicated technician

Do NOT bother with Campbells because they will NOT bother with you. Called Thursday early about getting air conditioner fixed it being so hot . They said that'd be there Friday. I Called them again at noon Friday they promised that afternoon. At 6:30 pm they never came and not even a phone call to say they weren't coming -stayed home all day for nothing. Worst business practices out there ! Called someone else and within 10 minutes they came and fixed it. read more

Mike and his team were great. Great customer service and great pricing. Thank you.

Called Monday, May 25, 2020. Our a/c had quit. Mike said they were booked, but he would see what he could do and would call me back. (We are previous customers) Today is May 26, 2020 and he has NOT called back! Way to go Mike, really love how you treat your customers. My previous 2019 review was kudos to you and your guys, but you will NOT hear from us again. Really disappointed. If this is how you operate your business, I'm surprised you are still in business. How long would it have taken you to call and say "sorry" so we could call someone else. Guess what, we did and its done. read more

Campbell's has helped with both our heating/cooling needs this year! Mike is beyond knowledgable, went above and beyond the call of duty, and always keeps his customer's best interest his first priority! We wont go anywhere else!! read more

I have used them for over 12 years on half a dozen different properties. Good pricing . Excellent service. Mike is the owner. Jason and Richard just installed a new AC on a Sunday morning so I wouldn't have to miss work on a weekday. Can't give them enough credit for doing an awesome job . You can see the difference when the company is owned by a conscientious person such as Mike. I recommend them to all my friends. read more

Michael is the owner and is as personable, honest, and reasonable as you can get. Always tries to find the low cost fix solution first. Highly Recommended! read more

First I would like to say we chose this company because of the great reviews. Unfortunately did not have that same experience. The technician came out and checked out AC. He said he would be back the next day to make sure of the diagnosis. He took my cell and would text me when he would be here. I never heard back. He also said they would get an estimate for repair and get back to us. My husband called 2 or 3 days later and they still didn't have an estimate. So here it is almost a week later and never heard from them but they sure took my $95 check! So now I have to pay another company to come out and diagnose AGAIN. I called Saturday and let them know I was disappointed in their service (left a message) and still never heard back. I would have given 0 stars but you have to at least give 1. read more

Triple that 5 star. Don't go anywhere else for your HVAC needs. They saved our Xmas. Personable, lovely group and I cannot thank them enough. read more

Mike's been taking care of our furnace for years, and when it finally died, he and his staff did a wonderful job helping us choose the right furnace for our home, installing it professionally and even assisting us with the Nicor and ComEd rebates currently being offered. Price was good, service excellent, Mike's a joy! You need work - call him first and you won't need to call anyone else! read more

Problem with the furnace. Called mike at Campbell's and he had Al out this morning. Al was fantastic . Explained everything he was testing so that I could understand . Of course my wife knew what he was doing after her many years in property management but let's not go there. Would recommend to anyone. Great job and reasonable pricing. read more

Mike and his team are great. Been using for maintenance and for a new furnace. Highly recommend Campbell's.

Our furnace was inspected and serviced by our PREVIOUS provider in preparation for winter. A month later it died in mid December. They tried twice to fix it and couldn't. So I called Campbell's. Campbell's sent a man out and he worked into the evening. Mike Campbell came out and they worked to correct the errors and get our heat back on. Campbell's TempraCure has provided great service to us for years now. Our 29 year old A/C needed service in June of 2016. It was low on refrigerant for the third year. The serviceman covered the remedies available, from recharging the system, injecting dye, and testing for a leak, or replacing the system. I decided to replace the system and discussed my desired system. The serviceman explained the proper size and efficiency of a replacement. We ended up with a cheaper system that is more efficient than our old one. The work was performed professionally, quickly, and cleanly. We are totally satisfied with how it has served us this summer. We will be using Campbell's for maintenance and future needs. read more

Campbell's did a great job for us from initial meetings and estimates through installation and follow-up. Owner Mike Campbell was actively involved in all communication and follow-up, giving us an excellent feeling of comfort with his entire organization. read more

I had this company install a furnace in my house a few years ago and recently had to replace my air conditioning unit. Campbell's threw in a house humidifier when he installed the furnace. Well, here I am to tell you about what his work ends up being a few years down the road. The furnace was not vented properly as one of the vents had a downward pitch to it rather than an upward pitch and the vents were actually protruding from the furnace in to a walk area which has always represented a burn hazard since they are extremely hot when the furnace was running. The house humidifier was tapped into the old ac unit rather than the furnace, and has only worked for a couple months since it was installed. The company who has replaced my ac unit, is straightening the mess I was left with regarding the furnace venting and has installed venting that has an inner vent to absorb the heat and an outer vent that will not be anywhere near as hot if it is accidentally touched. The house humidifier is being reinstalled properly. I'm glad the house humidifier won't be tired to the ac unit any more....seems kinda logical that you should tie the humidifier in to the furnace rather than an air conditioning unit. The new contractor took pictures of the mess I had from this company....it was that bad. read more