I placed an order online for pick up in the store. When I got there the item was out of stock. I…read morecalled Monday to ask if it was there yet and was told no it would be another week! Canceled the order. I got a call a could days later I had to call another number to cancel the order a to get my refund. Good grief!

Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new)…read more It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​

Let me start by saying I have never purchased a new RV in my life so was a little scary. I didn't…read morego there to buy a new RV but they have a big selection and once I saw the Nobo 20.8 there was no other for me the process was painless. It was quick. They had it on the lot. It was ready to go. They were friendly professional, and I've seen the other deals out there. I'm not gonna tell you what I paid but I know I paid a lower price than everyone else who said they got a great deal at 42,000. I blew that away anyway everyone's great now let's talk about the bad I had a couple problems literally in the first month I had this thing I went camping for two extended trips the Fine folks at RV There Yet in Saint Augustine, drove to my campsite and fixed my problems on site the very next day so I wasn't interrupted. I can't say you won't have problems in the future but you definitely want a company like this standing behind a big purchase. Don't be shy. Get the extended warranties get the Roadside Assistance the walk you through it it's so worth it anyway I'm a real guy doing real camping and because I have very limited access and going through some surgeries, I'm very comfortable relaxing in this my new home. Sean M NoBo 20.8

All I can say is Guy (owner) is a man of his word. I drove from NC to Fl to get a motorhome from…read morethem. There were a few issues I needed addressed and they fixed them on the spot. After driving back, i discovered a couple of items that needed attention. Guy went over and beyond to make them right. If tou want to deal with a man of his word, this is the place. I highly reccommend these guys! ( no pun intended ). And i feel like i recieved a great deal.

This company not only LIED to us, but led us on, telling us we were approved for the loan for over…read morea WEEK when we had not been approved yet, they ran our credit 5 times without our consent, and then told us it was our fault that they lied to us about being approved. Do NOT trust Vincent OR Kami, they only want their commission. It's sad because we actually trusted them to be honest, which was our fault. And then they had the nerve to attack us PERSONALLY when we told them we were walking away from their 'deal'

If I could zero, or negative stars I surely would. Village RV sold my tiny home and kept my part of…read morethe sale. They don't answer or return calls. If you want to lose money and have a ton of heartache, use Village RV. Otherwise stay far away from them. They are crooks and don't care about people...

My wife and I were full timers for 6 years in a 40' 5th wheel before buying another house. We've…read morehad 4 RV's over the last 30 years and decided we wanted to get back into it with something small and simple. We decided on a Jayco Jay Flight and contacted R.J. at Blue Compass RV in St Augustine. He was great to deal with. We reached an agreement to purchase the model via phone as we live 2 hrs away, but the night before we went to sign the papers, we saw another model we thought would better suit us. I told R.J. about it and he had those models side by side for us to compare when we arrived. We preferred the second model and spoke with Jared, the general manager regarding price. We negotiated what I felt was a fair deal and signed a sales agreement. Upon returning a few days later to do the walk-through of the trailer and sign off on the final paperwork, we met with Matt in financing. He explained everything clearly, answered all of our questions without hesitation and breezed us through the process. Even though we chose to buy one of the lower priced units they sell, they treated us as if we were buying a top of the line diesel pusher for hundreds of thousands of dollars more. They could not have been more friendly, accommodating or fair. No hard sell or being pushy. From the initial contact through the final signature, it was an absolute pleasure to deal with everyone we met there. We would not hesitate to purchase from them again. Thanks also go to the service manager for answering our questions. Neil for doing the demo of the unit and Daniel for showing us around the parts department. 5 stars all the way around.

BC wanted to sell me a new Maxxair fan $800 instead of replacing the $40 knob mechanism. And if…read morethere's no money in a job, the small business guys won't return your call. I guess if you don't know a guy, this is how it is.

Our sales person was absolutely great. Her name is Susan Fisher. Very informative, low pressure…read moresales tactics but all about getting what's best for the customer. Highly recommend her! Steven in parts/service was also great. Hooked us up with everything we needed to get our new rv home. Thanks to all at camping world Orange Park

Travelcamp of Orange Park fixed my RV before my big trip. Blaire and Bonnie are awesome, really…read moregreat to work with. They dealt well with issues from the manufacturer and got the parts in time for my road trip to Utah. Derek got everything working, most importantly he fixed the heat issue I've been having with my new trailer. They were available by phone to help me when parts froze up during my trip. The sales team was also great. They're so friendly, and we're so nice to Jack, my pup!

Great place! The 2 women in the office were so helpful and friendly! We were able to purchase…read morewhat we needed and install right there in the parking lot! I highly recommend this business!!

If I could rate them higher than 5 stars, I would. We bought an RV 1 year ago and unfortunately the…read moreair conditioner went out. We could get nowhere with the large RV supercenter that we bought it from so we turned to New Horizon, which is local to where we live. Linda and Terry worked above and beyond what we expected and handled everything from the warranty claims to the installation. Great, friendly staff and we will be a customer for life!!!

Although we ultimately did not purchase our coach from here, we did shop here and only went…read moreelsewhere because they did not have what we were looking for available. We have since been back several times-at least 5- for service work and I am pleased with our experiences and the quality of work. The treatment I have received at the service center will be what drives me back to the sales center. They actually treat people like they want to keep your business, seems to be a rarity in this business lately. As lifelong camping enthusiasts we have purchased many coaches over the years, this place will be our first stop when we look to make our next purchase.

Useless folks. It was brought in on August 3 for the annual service and with issues and they…read moredropped the ball. Every excuse under the sun was given as to the situation. I was told warranty work was not approved, so I called warranty company and got it approved. I then followed up with two emails to GRW and one phone call. Nothing has been done in a week despite approval from warranty department. I offered to supply the replacement supplies because they "didn't have them in stock". They hadn't ordered them either. 3 weeks and no result. The sales team sells you the dream, the service department gives you the nightmares.

SCAMMERS! My boyfriend purchased an RV from them and gave…read morethem a $2,500 deposit and they told him that it was his RV pending financial approval which he received in the next couple of days. Told him that the trailer had been sold because he didn't fill out some sort of paperwork that he never knew about. The drive was going to be from Reno to Florida which is about 2,600 miles. Thank God he didn't go. SCAMMERS through and through

They were nice,rushed through.and im finding alot wrong with this brand new 2026 rv they sold…read moreme,supposed to be marked down from 24000,to 13000,A/c so loud,bathroom has particle board,unfinished,just noticed the roof has no vent covers,its 8 thousand at best,maintenance dept.non-existant,crooks...

My wife and I stopped in for a little window shopping. Planning to add a camper but wanted to see a…read morefew options to get the warm and fuzziness. Well, we stopped in here and the place treated us like we were a liability, we had to wait for the GM to walk us around. The GM came out introduced himself and we proceeded, clearly communicating that we were only window shopping. Well I guess the GM didn't hear us well enough as the high pressure sales tactics were in full force. After leaving, I felt like I needed to take a shower he was creeping so hard. Then my guy calls me every day still hitting the panic button on the pressure to make a sale. I finally had to tell him to remove me from his contact list and never call me again. We won't be back!

Blair Hampton in the Service Department got us in and got our repair done quickly and…read moreprofessionally. I would recommend Blair and the technicians at Camping World, Orange Park!