The lady working the counter was extremely courteous and knowledgeable. The work done on my truck…read morewas professionally done and completed timely. Their prices were fair.

I've used the 4 times for 4 different truck product installs. They are very polite and reasonable…read moreon price as well.

I was in town visiting parents and I was looking at new bed covers for a new truck. Found one that…read moreI saw in my home town that I liked, but $100 dollars cheaper. They didn't have it in my size and being on a time crunch, they expedited one in from Dothan. Drove out with new bed cover the next day. Pricing and service top notch...

Roger was super helpful with deciding the perfect trailer for gigs & our travels. Good quality,…read moregood turnaround time & great follow up. Highly recommend!

This place is fantastic. They had my items hemmed by the next day and they were beautifully done…read more I'm excited I found a great place to get my alterations done.

I typically never try to leave reviews like this but unfortunately it is what it is and I have to…read morebe honest with any of my reviews.. we contacted this business and we spoke to Justin, he stated he would be out and never showed. We got in touch with him (again) and he stated he would be out now the following morning, And NEVER showed, never called. When he decided to get around to it he followed up in a text, (after my other half called and texted) No phone call, that he had a family emergency. Once I got to chatting with others, This company seems to be becoming notorious for these No Shows. I absolutely do NOT recommend whatsoever. We own a few businesses and definitely do not operate anything like this. Customer service and communication is KEY to any successful/Honest business. Unfortunately it is not this one. Save your aggravation, money and time and go elsewhere..

Justin was an excellent communicator and installed our AC unit the right way, the way it should…read morehave been installed from day 1. We have had it supposedly repaired/replaced twice before, both times under warranty, and it was still not working correctly. We first talked with him on Monday, and our unit was installed by Friday afternoon. I cannot recommend him highly enough.

One of the best shops I have visited. They care and take pride in their work. Very friendly and…read moreknowledgeable. Highly recommend for anyone needing their bike serviced.

Great Friendly service, a real professional that cares, Rare these days.I strongly recommend.read more

I needed a Ferrari specialist in the Tallahassee, FL area. I searched on some Ferrari forums and…read morelocated a recommendation for Smith Motor Works 100 miles away in Panama City, FL. They specialize if Porsche, BMW, and Ferrari. I placed a call to the shop and spoke to the owner. Mr. David Smith (owner of the garage) was extremely knowledgeable, professional, and polite. I was able to verify that he had the experience and equipment to work on my F430. Mr. Smith set up picking up my vehicle and performing the services it required. The entire process was very smooth and easy. My vehicle is running better than ever. I highly recommend this shop for honest vehicle service. Their customer service is outstanding!

I purchased a 2002 BMW m5 on Ebay from Smith Motorworks in Panama City, FL. The seller had good…read morereputation and only few bad reviews. They deal with race Porsches and work on European cars. I spoke with the owner as well and built up my confidence in purchasing the car. I am in California and he is on the opposite coast, which means I had to trust in what the add claimed. The Ebay add only mentioned intermittent radio problems and NOTHING ELSE wrong with the car. I hired a trucking company and upon delivery it seemed like they brought me another car. Trucking company noted damage on the outside and seller signed the report. Note that the damage was not described in the Ebay add and included rust, damage to front and rear bumpers, clear coat issues on the door and damage to quarter panel. The car was on the truck for 3 days only. Upon further inspection at the mechanic we found the following: 1. Car showed up with a check engine light on and the codes were P0410, p0411, p0412, p0413, p0414, p0415, p0416, p0417, p0418 and p0419. Most of these mean that the car has excessive carbon build up on the cylinder walls and it will not pass smog. This is a big issue and $4k-$5k job to fix. These codes are stored in the DME and it looks like they were present prior to delivery. 2. Interior is falling apart, shift knob is broken, panels are coming loose and the airbag looks like it has been deployed and more panels are unclipped and falling apart. 3. Your add stated the radio works intermittently and that was the reason they installed XM radio. XM radio does not work at all. 4. Rear window seals are missing 5. Rear bumper and quarter panel have noticeable paint cracks, dents and evidence of an accident 6. Front bumper under headlight trims have damage in them and they are unable to stay in 7. Hood does not open 8. Front grilles are broken 9. The car blows a lot of smoke 10. Both front wheel fender linings are broken 11. Car does not rev past 3k rpm and dies out.....Bad fuel pump. 12. Alarm does not work 13. Rear power door lock actuators are dead 14. PDC is broken 15. Broken Hood latch 16. Broken hood sensor 17. Transmission leaking 18. Power Steering leaking 19. Rear Main Seal leaking 20. Front brakes 21. Rips in the dashboard 22. RUST AROUND THE FRONT GRILLE AREA. I contacted the seller and he was in disbelief and was blaming everything on the transporting company. The transporter does not do a mechanical inspection, but they did list all the exterior damage, which the seller sign. I received an estimate for over $12k to get the car into a shape that was described in the Ebay add. I will be filing a legal action suit, complaint with Better Business Bureau and this story will appear on every car forum. I offered the seller a chance to pitch in to fix some of the mechanical issues and I can take care of the rest, but received no response. I did not expect a brand new car, but when you sell something online a good character obliges to disclose all the issues. His explanation continues to be the fact that it's a 13 yr old car, but fails to realize I am ok with the age and expected issues from a higher mileage car. All of these items should have been disclosed, but the seller turned out to be a lousy scammer and fraudster. He is not to be trusted.

What a great shop and the Manager is very cool and personable. I pulled in with no appointment with…read moremy Daughters car and an AC that just wasn't cooling right. Daniel got me right in and took care of me because I had to have the car to her the next day and wanted to surprise her with a working AC. I highly recommend this shop and they stand behind their work.....

Had pre-buy inspection done on a 4Runner. They were extremely thorough and friendly. Would…read morehighly recommend for any auto repair you may have. Rusty

The store's inventory is slim... lots of empty spots on shelves. The crew there is very friendly &…read morehelpful, but they can't sell something they don't have. The online store has great inventory & good prices, but they should be ashamed of their customer service. Real people are not available (only the chatbot). The chatbot can connect you to a real person (via chat only) but the real people don't work weekends, and they only "open a ticket" for your issue. Nobody ever got back to me about the ticket I opened. I was ignored. I placed an order online of around $5k, and a significant portion of that order arrived incorrect - missing parts where it says the part was delivered - double counting/delivery (& double charging) of other items - item descriptions that are misleading (chairs that claim to ship with mounting hardware but arrive with nothing). The online store also made a big mistake with my bank causing about $1900.00 of my money to be held by W.M. for 6 days after the order was cancelled. If I had a good alternative to W.M. with as large an inventory, I would not use W.M. at all. But I don't have another good option that I know of (yet), so I'm stuck with W.M. for now. I guess they know that, and that's probably why they don't care about good customer service.

As a life-long boater, I've patronized several West Marine locations from coast to coast over the…read morepast 30+ years. The offerings and pricing are all pretty consistent, but some stores excel in the critical areas of cleanliness and customer service. After shopping the Panama City store several times over the past half dozen years or so, I'm confident that this one is above average for the chain. The store is always clean and well merchandised. The staff are visible, knowledgeable and most importantly, helpful. If you're a boater, you'll eventually need something from West Marine. They've got it all, from boat and trailer parts, electronics, safety gear, cleaning supplies, fishing gear, shoes and apparel, etc. I wish the prices were a bit more competitive, but that's boating!