My Grandma used Tire Tread services recently. She has been a loyal customer for the past 40+ years,…read moreand I have never once heard her complain about how they treated her before this most recent visit. I am not sure who "Danny" is that works there, but he embarrassed my sweet Grandma so unacceptably on multiple occasions, I would be surprised if she ever felt comfortable or safe using their services again. He tried to take advantage of her by quoting her over $800 for a $250 auto part. When she tried to question it and advocate for herself, he put her on blast and argued with her, causing a scene in front of multiple other customers. Now, I don't typically give negative reviews, I love supporting local businesses, but when I hear that an innocent person was taken advantage of by a supposedly "specialized professional", I find it severely disconcerting. We are supposed to be able to trust these individuals to take care of our loved ones by providing the best care possible for their automobiles and make them safe and reliable to drive. At the very least, I would have expected my Grandma to have been treated respectfully and professionally. I was shocked to hear otherwise. I won't encourage others to avoid this business just because my Grandma was victimized by a single employee, but I do hope that a certain level of accountability will be maintained within their staff moving forward.

These guys are top notch. Ordered a new lawn tractor tire and got a call the next day it was in…read more Dropped off the flat and waiting an hour got a call it was ready for pickup. This is my new Tire shop.

Amazing service in and out quick. Nothing but the best customer service. Will definitely be coming…read moreback!

Mike blessed me with 4 really nice used tires for about %35 percent of what I was anticipating…read morespending on these. Super nice guy and did it all in an hour. Great experience

I recently visited Little Tire Company with a few questions regarding work that had been performed…read moreand to puck up and pay for my vehicle and unfortunately the customer service left a lot to be desired. When I walked in, I expected a professional and welcoming environment. Instead, I was met with an attitude that made me feel as though my questions were an inconvenience. The young employee behind the counter seemed far more interested in his cell phone than engaging with a customer who was simply seeking clarification about services provided. Rather than taking the time to answer questions courteously, his demeanor came across as dismissive and uninterested. What stood out most was the contrast between the level of customer service I expected and what I experienced. A customer should never feel like they are bothering staff by asking reasonable questions about work they have paid for. Professionalism, communication, and respect are just as important as the work being performed, and unfortunately those qualities were lacking during my visit. I also couldn't help but notice that the shop appeared much quieter than I remember it being in years past. Seeing employees sitting in the bays and on their phones while receiving such a cold reception only reinforced my impression that customer service is no longer a priority. I hope management takes this feedback seriously. A more welcoming attitude and a greater focus on customer interactions would go a long way toward improving the overall experience.

No customer service. No military discount. No handicap accomodations. The shop in downtown…read moreFredericksburg, Virginia apparently has a parking lot in the very back of the shop accessible by blocked dirty alleys on the sides. Yesterday, one of the guys at the front desk returned my car key and told me, the car is in the back of the shop. Not even the courtesy of driving the car in front of their shop.

Mario was the best! Replaced my TPMS sensors and reprogrammed my system. Will definitely use…read morethis business when I need new tires or alignments on any of my vehicles.

RNR is a throwback to when customer service was at its best. I've been a loyal customer for over 5…read moreyears Over the years, and through several vehicles, the staff has always been attentive, efficient, and very knowledgeable.

great service. Everyone was very helpful and was able to get my tire patched up quickly.read more

Amazing service definitely! I will be coming back soon.Thank you again! I just moved to the area…read moreand this is my place to visit when car issues.

Our trusted repair shop and state inspections! It seems like other shops are using the state…read moreinspection to drive profit (fail items to get you to spend money on repairs) but not ATA! They're very honest and trustworthy. Would highly recommend!

I've only lived in Fredericksburg for about 2 years. ATA is my always my first choice! I've…read moreactually been genuinely disappointed when they don't provide certain services that I needed fixed on my car because I have SO much trust for them. ATA has had multiple opportunities to get over on me in terms of payment and pricing but have always chosen to be upfront and honest. To be more clear, they quoted me close to $700 once and we told them to go ahead and do the repairs, in less than an hour they called me saying my car was finished and that they made a mistake, ending the conversation by letting me know it would only be a little over $100.

This review is for the Baltimore location…read more I recently hit a curb with my car and need some curb rash repaired. I called Wheels On Site because they come to your house. I called and made an appointment for only two days away. The representative called me the day of the appointment when he was on his way. He arrived, removed the damage wheel and repaired it in my driveway. He painted the entire wheel so it wouldn't look patched. He did an excellent job. I can't find on the wheel where the damage was. He was pleasant to deal with and the whole process was first rate. I highly recommend Wheels On Site. Ken W.

My wife had her Tesla Model 3 wheels repaired by WheelsOnsite for a reasonable price. Two of her…read morewheels had curb rash. They sanded, primed, and repainted with a matching color. They came out great. They came to our house on time and completed the work in our driveway. It's been at least 2-4 years since the work was completed. They held up well. I highly recommend.