I visited a periodontist surgeon in Elk Grove recently for laser deep cleaning. The doctor said I…read morewas a candidate for the procedure; however when reviewing my paperwork with the office manager it was much more extensive including the use of foreign tissue. I had questions about what appeared to be major gum surgery instead of Laser and the office manager replied: "Would you rather lose your teeth it's your decision". That's when I decided to get a second opinion. It was the best decision I ever made. Dr Thomas and her staff were amazing. Dr Thomas answered all my questions and concerns. I had my Laser deep cleaning procedure a week ago and I feel great. I would advise anyone who is considering this procedure to make an appointment with Sacramento Periodontal. Sincerely, Steph S. RN

Just had to say Dr. Thomas has changed my oral situation completely …read more. She's very professional and direct , love the work she's done with me .. I highly recommend her to anyone dealing with gum issues, just so glad I found her ..

Every appointment I've had the staff is welcoming and accommodating. I've had my cleanings done by…read moredifferent people and they all do a great job. I was really scared to see a dentist before coming here. I'm glad I chose this office.

I had a very uncomfortable experience at this dental office…read more My daughter was charged for a fluoride treatment that was not actually performed. The charge was refunded only after I brought this to the office's attention. The doctor at this office reviewed my daughter's X-rays, which were taken at this office, and told me that she had a cavity and a white spot. The doctor recommended a filling for the cavity and a Curodont treatment for the white spot. I declined the Curodont treatment at that time because it would have been an out-of-pocket expense, and the diagnosis was unexpected, so I wanted to get a second opinion first. I brought the same X-rays to my daughter's previous dentist, who reviewed them, examined my daughter's teeth in person, and told me that she did not find a cavity or white spot. I understand that dentists can have different professional opinions, and I cannot personally determine which assessment was correct. However, receiving conflicting opinions about my daughter's dental health was concerning as a parent. During my X-rays, the sensor caused me to gag repeatedly, making the procedure very uncomfortable. During my first visit, I was photographed from the front and, unexpectedly, from the side. The staff then handed me a metal retractor and asked me to place it in my mouth for additional photographs. None of this was explained to me beforehand, and I was not expecting to have photographs taken from multiple angles with a metal retractor in my mouth. The experience left me feeling confused and uncomfortable. My daughter had a similar experience. She was asked to place a metal retractor in her mouth for photographs, and she was also photographed from the side. She told me afterward that she found the experience weird and uncomfortable as well. Ultimately, I lost confidence in the practice and decided to take my family elsewhere, so I cancelled all of our upcoming appointments with this dental clinic.

I just got my root canal done here and the service was absolutely outstanding. The staff is…read moreincredibly professional, welcoming, and efficient. They got me in on time, handled the procedure smoothly, and made sure I was doing well the whole time. Thank you for making a tough procedure so easy!!!

The visit was very pleasant! Everyone is so kind and they are very good at explaining the…read moreprocedure's. Dr Dalla takes his time and explains everything... It was a very a very productive appointment. Thank you Ora Dentistry.

NEW CUSTOMERS BE ADVISED. I visited this office for a…read moreconsultation on 11.11.2025 AT 3:00PM regarding gum recession and paid the consultation fee $225.00 out of pocket, since my insurance had already covered. However, on December 3rd, 2025 almost one month after my first appointment I received a call from the office manager stating that I now needed a second consultation with the same doctor, and that I would be charged another consultation fee of $225.00, even though I had already approved moving forward with the gum graft surgery. This additional fee was never disclosed upfront. Had this been explained from the beginning, I would not have scheduled my first appointment and would have chosen a different office. Because of this lack of transparency, I asked them to cancel my account and all future appointments. I will not continue care at an office that is unclear about costs or adds unexpected fees after the fact. I was also told by the provider that she could only perform grafting on the external (cheek-facing) side of the tooth and not on the interior side. After contacting multiple periodontal offices in Sacramento, I learned that other providers are able to perform grafting on both sides when needed. In my experience, this office has been disorganized and unclear. If you are seeking treatment for gum recession or gum graft surgery, I strongly recommend finding a provider who is transparent about fees and fully capable of performing the procedure you need. wish you the best of luck. Austin Mendez.

Great periodontist. Explains everything well, answers questions in full detail, explains the…read moreprocedures that will take place and what he hopes to be the results. Pleasant front desk staff and hygienists, timely with appointments. Glad I found him! He does great work.

Dr. Pretzel DDS in my opinion is the best of the best. I had a front tooth crown that was damaged…read moreand needed prompt care being it was 40yrs old and attach to an old deteriorating root canal. Dr. Pretel gave me a few options and I chose implant. It was extensive procedure with bone graft needed. I was very apprehensive at first worried that I would feel pain at some point but throughout the whole procedure of the implant and the bone graph I never felt any pain. Dr. Patel was so kind upbeat and let you know what he was doing at every step. The dental technician in the office and the administration was equally knowledgeable and kind and always available to answer your questions. Thank you Capitol Peridontal . Jan Saber

While Dr. Pretel himself is a dental magician and I would recommend his work to anyone who needs…read moredental surgery, the office staff is beyond terrible. If there was a level beyond rude and inefficient customer service, I would place them at that level. Surly attitude, unprepared, and absolutely unprofessional. I've never come across a dental office like it. And not just me, as I sat in the waiting room each time during my visits, I saw them display this behavior time and time again to each patient that walked in.

BEWARE: The front office & billing staff is passive aggressive and impatient (screenshots for…read morereference). I was referred for a gum graft and paid $1.4k out of pocket on the day of surgery. A billing staff member who identified herself as Erin told me that my primary insurance (Delta) had overpaid and the insurance company typically refunds the credit to the patient. When I contacted my primary insurance, they told me this does not happen. I was then told by the same billing staff member that the office - not the insurance - would be issuing the refund, contradicting what I had previously been told. During this process, I received a voicemail from them instructing me to stop contacting my insurance and let the office "handle it" as that would be "in my best interest"?? When I asked for an invoice or itemized statement to understand the charges and credit on my account, I was told that invoices are not provided. And to top it off, I have to get 2/4 teeth revised (without IV anesthetic which the office will not cover) because half the gum graft was unsuccessful.

My disabled husband has been visiting this office, and we have encountered difficulties with the…read morefront office staff, who have been less than courteous. He missed two appointments this year due to health and medication he is on, and upon realizing this, he proactively called to apologize and even offered to pay for the missed sessions. The staff assured him it was fine and expressed understanding and rebooked him to come in today at 9:30am. Today, when he arrived for his scheduled appointment, he was informed that it had been canceled, and that a message had been left for him. We did not receive any messages or missed calls from them. He told the receptionist that and her reply was "OH" that's all she said like she knew they didn't call him. When he attempted to reschedule, he was informed that due to the previously missed appointments, he would need to pay $200 upfront for the next session. ODD why didn't they say that before? Makes no sense to us. The demeanor of the staff during this interaction was unprofessional, as it appeared that today's visit was intentionally scheduled as a sort of payback for his previously missed appointments, they never intended to see him and planned to waste his time just to tell him that and smirk while doing so. Not a great way to treat a patient. So unprofessional.

I am writing this on my teenage son's behalf after an exceptional experience at Sacramento Valley…read moreDental Specialists. We specifically researched and decided on Dr. Dana Jensen, and he lived up to his reputation. Dr. Jensen is professional, amazing, and soft-spoken; he explained everything clearly and answered every question we had regarding the procedure. The efficiency was incredible--he removed two fully erupted top wisdom teeth and two horizontal impacted ones in less than 40 minutes under general anesthesia. The recovery was just as smooth; my son was pain-free by the second day using the provided ice pack and post-op instructions. The prescription was sent directly to the pharmacy, making the whole process seamless. His recovery was so fast that he was able to attend his first year of college just three days after surgery! I also loved the office layout, which includes a discreet side door to wheel patients out to the car. Tarah, the receptionist, was a pleasure to deal with and clearly explained our insurance coverage. I've also had the pleasure to deal with Nora (over the phone) and she was a sweetheart. While they require an appointment security fee over the phone, it is applied directly to the procedure. From the text reminders to the expert care, we are so glad we chose Dr. Jensen!

While on vacation I started experiencing extreme sensitivity and a throbbing sensation on my bottom…read moreright wisdom tooth (32). Upon returning from my trip, I scheduled an emergency appointment with Luc Dental Care. An x-ray confirmed a large cavity in my wisdom tooth. I was immediately referred to Sacramento Valley Dental Specialists for a tooth extraction. I spoke with a friendly representative at Sacramento Valley Dental Specialists who was able to schedule a next day consultation and oral surgery. The following day I arrived to a group of friendly employees at the front desk that greeted me. Since I filled out the intake form prior to the appointment, I was only seated for two minutes before being ushered to the back. An employee took my blood pressure, administered an x-ray, and informed me that the surgeon would be with me shortly. Shortly after Dr. Fries entered the room and introduced himself. He gave me an overview of the procedure that would be conducted, asked if I had any questions, and then started a short video that informed me about post-extraction care. After the video concluded, I was ushered to another room where Dr. Fries and an employee began administering the local anesthesia. Roughly 10 minutes later, after confirming that the anesthesia had kicked in, Dr Fries began the procedure. Throughout the procedure Dr. Fries and the employee did a great job of communicating what was happening (the wisdom tooth was very stubborn in coming out) and verifying that I was not in pain (although there was slight discomfort). Three days later, strictly following the post-extraction rules, I have no pain (thankfully)...thank you Dr. Fries and the rest of the Sacramento Valley Dental Specialists team!

A very caring office and Dr. Ackerman is so gentle and walks you through the procedures as he goes…read more I had a list of things and he was able to complete my list. The whole office experience was wonderful and the care is a A+. I big shout out to Val and the staff. If you have anxiety this is the place to come. Dr. Ackerman is amazing.

Look no further for the BEST dental care. Dr. Ackerman always provides a professional,…read morecomprehensive, comfortable and friendly experience. The office environment and staff are very welcoming, knowledgeable and efficient. It is a great team!

My smile is one of my best features, so I'm very particular about my dental care--and Sierra Oaks…read moreDental exceeded every expectation. From the beautiful, newly renovated office and easy parking to the warm welcome from the team, every detail felt thoughtful and elevated. Raoul's comprehensive dental photography and Eric's gentle, thorough cleaning made me feel incredibly well cared for. Dr. Kim was the highlight of my visit. He was professional, personable, and took the time to get to know me while creating a personalized plan for my dental health. I never felt rushed, and everything was explained clearly and thoroughly. I also appreciated the advanced technology, comfort amenities, and transparency around insurance and costs. This was easily one of the best dental experiences I've ever had. I've found my new dentist--and since they're only five minutes from my house, that's even better. Highly recommend!

I chose this office because of the positive reviews, but my experience has been one of the most…read morefrustrating healthcare experiences I have had in a long time. I was seen in February for an exam, X-rays, photographs, scans, and treatment planning. After receiving a costly treatment plan, I called to ask whether treatment could be broken into phases because I could not afford everything at once. I was told I would get a call back after she consulted the doctor. I never received a response. Over the following months, I made multiple attempts to obtain information about my treatment plan, requested callbacks, and requested copies of my records. I was repeatedly told someone would contact me or my requested information would be emailed to me that day and neither happened. Most recently, I called and was told someone would call me back yet again. When I asked whether they even had my contact information to do so, the receptionist responded, "Oh, no," and then asked for my phone number. When I asked for an estimated return call time or when I should call back if I still had not heard back, I was told 30-40 minutes. An hour had passed before I had to call them again. When I called again and explained that I would be coming into the office in person because I was tired of being ignored and wanted a complete copy of my records. I was again told that someone would need to call me back. I explained that I had already been told that and had not received a call. I then asked the receptionist to confirm the office closing time was 6:30. Her response was, "I think so." When I asked her to verify when the office actually closed, I was placed on hold. Miraculously, within moments, the person I had been waiting to hear from all day suddenly became available and took over the call. During that conversation, I was told that updated estimates had been submitted to my insurance and that treatment would need to be phased anyway due to insurance limitations. This was information I had been trying to obtain for months. I explained that at this point I was not calling about estimates. I was calling because I wanted my complete medical records. I was then told that nobody else in the office would know how to obtain my records and that I should wait until the next day. After months of unanswered questions, no callbacks, and failed follow-up, I declined and stated that I would still be coming in person. Only then was I told that my records could be emailed "right away." Nearly an hour later, I finally received an email containing what appeared to be a copy-and-pasted chart note and embedded images of my X-rays. Despite specifically requesting a complete copy of my records, the materials sent were incomplete. The chart note references photographs, scans, treatment planning information, and communications that were not included in what I received. Even more concerning, the chart note indicates that information regarding treatment options was emailed to me after my appointment. I have never received any such communication from this office after my February visit. My biggest issue is not the diagnosis or treatment recommendations. It is the complete lack of communication, follow-through, accountability, and customer service. Every question, callback request, records request, and clarification required repeated effort on my part. At no point did I feel that anyone was proactively trying to help me. At this point I will be obtaining my records in person, filing a complaint with my insurance, and seeking care elsewhere. Patients should not have to spend months chasing basic information about their own treatment, insurance estimates, and medical records. Based on my experience, I cannot recommend this office.

While I have not yet had my procedure, my first visit went well. All staff are friendly and…read moreprofessional. Tiffany deserves a special shoutout. She works in appointments and billing and was particularly transparent and helpful. I've been a healthcare professional for more than 40 years and know all too well that the 'front office' staff can make or break a medical practice. Tiffany definitely makes Capitol Periodontal a winner

I came here 3 years ago to get a gum graft consult with Dr. Kevin Chen and to my surprise, he was…read moreable to fit me in same day for a graft! Since then I've had grafts on both sides of my teeth with a smooth recovery process. If you have sensitive teeth and your dentist recommends treatment, get it. I can now eat ice crem with no pain! He did such great work on me that I referred my mom to him as well. She raves about how great they are and their flexible payment options. 100% gets all my Perio referrals.