I've gone to this place a few times, and have had mixed results. I once took a jacket to have it…read moretaken in. They weren't able to split the side seams due to the pockets (or didn't want to) but they did make some very nice pleats in the back and also hemmed the sleeves for me. So a good result! I wear it all the time. But i've also had a few pants hemmed, and have had mixed results there. One pair is still way too long despite their careful measurements. ... and that brings me to another complaint I have. Now, i used to work in NYC by the fashion district, so my standards are a bit high...but they kept my measurements on file so i didn't have to try on a pair of pants every time I needed a hem. I'd bring them the pants, tell them to take 2 inches off the hem, and they would have that done the same day. Anna's insists that you try everything on for them to mark with pins...which is annoying especially when the hem length comes back wrong. Also the turn around is slow but I understand that. So i would suggest that careful communication is key, and inspect everything you get back.

I have been a customer of Anna's Alterations since the late 80's. They have always done a great job…read morefor a fair price. But I recently brought in three dresses and was told there would be a $5 rush fee per dress. When I went to pay, the cost was over $400 for three dresses!!!!!!! My mom had taken a dress a couple of months ago and the cost was around $75 for similar alterations. The worst part is I paid a rush fee and one of the dresses still had pins in it and wasn't even complete. I was charged an additional fee and had to come back to get it. I feel sad that I had such a bad experience with a place I've always trusted.

Vina Alterations does quick and quality work! Friendly customer service. Highly recommend.read more

Vina is the best! She has done many alterations and shoe repairs for me over the years and…read moreeverything is perfect! Love her!

Got a prom dress shortened. Quick and great attention to detail. Will use again for further…read morealterations

I took a dress needing to be taken in on on a Wednesday and was able to pick it up on Saturday to…read morewear that night.

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Major shoutout to the lady running this place…read more My puppy had messed up my Yeezy's and after reading her alterations reviews, I decided to give her a shot and I'm sooooo glad I did! Not only was she able to repair it, but it only costed me $12. Now I didn't expect her to completely restitch the shoe back exactly how it was, but she was able to make it less noticeable. Now I can wear my shoes outside. I'll be back to bring a jacket in that I need to have altered.

Marta is an extremely skilled professional. She completed alterations for both my daughter's…read morewedding dress and my MOB dress. The needed alterations were complex, but the end result was beautiful and just what we asked for with both dresses. Marta is very responsive, and scheduled appointments promptly and always completed work when promised. My daughter lives in California, and Marta was very accommodating to meet with her during trips home, even working over a holiday weekend to finish the dress. We are so grateful to Marta for her contribution to our special day!

She did such a wonderful job with my dress! It was very low cut...when I bought the dress I thought…read moreI could make it work with boob tape or the right bra. WRONG! My father would have fainted if I showed up with such a low cut dress. She added lace which blended in perfectly! She also removed the nude mesh that was up to the neckline. Beautiful work! My dress was perfect!

My order was completed quickly and when .promosed. Unfortunatelu that was the only positive part…read moreof the experience . I have used them in the past but it has been a few years and different people this time. I was given a price for my three dresses to be shortened, but when I arrived to pick up one had doubled in price . They had my phone number and could've called with a heads up or option not to proceed , but did not. The items were not individually hung on hangers and one was very wrinkled . For what I paid that is unacceptable and doubling price without notification seems unethical . I was yelled at and talked down to in front of another customer when I questioned the pricing . I will not use them again

I go here to get my pants hymned and shirts altered. Great customer service at a great price…read more Highly recommend for alterations in the Ballantyne area.

Joyce was amazing and so sweet. She was able to alter a beautiful vintage dress to make it fit my…read morearms with a very delicate material. I honestly didn't know if it was possible but she made it happen. She also did great work on taking in another dress and two hems for length. I would definitely use her again! Prices can't be beat and you can truly tell she puts her heart into the work. Thank you Joyce!

Timely, accommodating, skilled, & professional. I needed my piece ASAP and SHE DELIVERED.read more

Place is fantastic. I used that 'other' chain for many years but they lost their touch, ruining…read moreshirts and pants that couldn't be 'unaltered'. Been to Lan's several times now and always perfect. Quick turnaround and perfect alterations.

Took a lot of items from just a simple hem or button to letting out some pants (don't judge I'm…read morestoring up fat for winter) All were done well and quickly at a very reasonable price. The owner is a great asset to our community. Glad to support this small local biz.