The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.

Horrible company, and the manager was rude. (Irvine location)They are going onto private property…read morewithout any prior notification.

I meant to review this library a while ago... but... The Gladys E. Kelly Public Library has lots of…read moregreat books, including Stephen King books. I like using the computer there to look up some movies that are coming up in the present year or the next year and to see what kind of adult books they have for me that are adult enough for me to read. Also, shout out to James the librarian for continuing to help me with everything I need there and still helping me with stuff there! I will definitely be returning in the future for more books to get there! Peace Out Y'all!

I rated one star because that's the least I could do. I was in line waiting for a charger and the…read moreguy says I'm new so I don't know where they put the chargers so I understand that. Then I asked if you could ask someone in the back and then he said sure thing then he went in the back. then the person came out and said go get your own charger. And then I said, but other people's got the charger for me and then she said I'm not other people and then I said OK whatever and I walk away. Then I hear her mumble dumbass.SO I ADVISE TO NEVER COME HERE

Jim and his son are fantastic! Soon after closing on our new home, a gas leak was found in our…read morebasement. As first time home owners, this was a really stressful experience. Jim and his son Cam came out the same day that we called and got it fixed right away. They're both so knowledgeable, and make such a wonderful team. I would absolutely recommend them to anyone who is in need of a honest and good plumber.

Great local company. Jim is a knowledgeable plumber. We have utilized his services on several…read moreoccasions. I always recommend him to family and friends.

Ridiculously overpriced. Quoted one price on the phone and billed a significantly higher one on my…read moreinvoice! There are better companies!

Will not clean oil boilers if you haven't used them for a year. Apparently they don't know how to…read moredo it. I also used to use them for propane too, They charged me for rental fees on a propane tank once a year and then decided that they needed to charge me twice a year. Also, the tank that I am renting is rusting. Apparently they do not inspect their tanks either. Can't wait until they go out of business and can't figure out why.