Don't bother calling anyone but Immediate Plumbing next time you need help! He's the most honest,…read morefast, and thorough workman I've ever encountered! We've used him several times but yesterday was proof positive. I had tenants moving in TODAY, and I thought I'd broken a water pipe behind the wall in the master bath. Not only did he return my call in less than 5 minutes but he also calmed me down when I said I knew he'd have to take the shower enclosure out and it was going up be huge but I needed it ready ASAP! I was also figuring it was going to cost at least a couple of thousand to replace the tub, pipes ceiling downstairs etc. Brian brought everything he needed with him and had it fixed in a little over an hour. $186! He knew I was expecting the worst and wouldn't have questioned a larger bill but that's the kind of guy he is. I would give him the highest rating possible!

We called Brian from Immediate Plumbing because our usual plumber was in the process of moving…read more Brian did a thorough job, and his price came under what we expected...he's an honest worker with years of experience. We've been doing work in our basement, and since we were in the process of tiling, we had most of the furniture moved into one room...when Brian suspected the water main was actually BEHIND all of that furniture, he offered to move it for me, and it didn't seem to be an inconvenience to him. He just struck me as a really nice guy, honest worker, and I would definitely use him again!

Seemed great when I met him, gave a great estimate for a major project. I spent the next two months…read morechasing him - calling him, texting him - trying to get him to actually come and do the project. In the beginning he gave me a different excuse every time, and by the end he just stopped picking up the phone or answering my texts. I ended up having to hire someone else to do it, but the delays created by trying to work with Shepherd & Sons introduced a lot of frustration and difficulty for myself and my neighbors. I would recommend that you do not waste your time.

On a Thursday night, I submitted for a quote to install a new kitchen faucet and an under-the-sink…read morewater filtration system. First thing in the morning on Friday I had a message from Travis who then was able to schedule the work for the following Monday. The work was done efficiently and well. Within a couple of hours, everything was completed and the area was fully cleaned up. Travis was extremely clear in his explanations of all the work he did, and also extremely clear about the work he would do at the outset. We're thrilled with the end result and so happy we connected with Shepherd & Sons (and Travis in particular)! We now have found our new go-to plumbers in the area! Couldn't be happier. These guys are great - highly recommend them!!

Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

Rob is a true professional who consistently produces excellent, high-quality work at a reasonable…read moreprice. Communication is one of his strongest points--he responds to messages quickly and clearly, and scheduling is always handled efficiently within a reasonable timeframe. It's rare to find someone this dependable and skilled. I recommend him without hesitation.

Too expensive for the project. Bookcase cost me $30. Quoted $160 for the assembly. Too much $$.read more

I called on Christmas eve and got a call right back! They scheduled an appointment asap. Very…read moretimely,friendly and affordable quote. I will definitely be calling in the future if need be. Thank you Pat for your help!!

Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!