They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

Excellent response time, efficient and professional at every turn. The service was quick and…read moreeverything looks great. Definitely my gutter-go-to from here on out.

KwK installed gutter guards for us…read more Friendly, good work, good price and profession. Definitely recommended. Thank you!

Had Kwk out for a 3rd year in a row for gutter cleaning…read more They were on time, communication was great, and the price was reasonable. Kamron and Kraig are courteous and honest in my opinion.

Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

I recently had my roof replaced by Luna Restoration. I am very pleased with the results! They are…read moreprofessional, very fast, efficient and the quality of their Workmanship is Great!

From the owner: Take the first step towards starting off on the right foot with Luna Restoration today by…read morecontacting us so we can help you design an effective renovation plan for your project.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

Not great. We had our roof and gutters replaced. The roof work seems solid (but what do we know?),…read morebut everything else leaves me frustrated after spending $25k. My main complaint, the sales person promised the crews would be clean and put tarps down to catch 100% of the debris, and we wouldn't even be able to tell they'd been here. Now we're four months past the install and we are still picking up bits of shingle, tar paper, plastic, and most egregiously, ROOFING NAILS in the yard nearly every SINGLE time we do yard work. In the first two weeks we picked up over a hundred nails from the yard and DRIVEWAY (come on, now!). We seriously found two more yesterday and two more today. It's NEVER ENDING. With the sales guy's suggestion we had them put in wide mouth gutter drains to help with the constant gutter clogging problems -- so what do they do? First they installed them wrong (oversized drains with standard drain holes does no good), so I printed out and handed the project manager installation instructions from the manufacturer. They came back out to redo it, but contrary to those instructions they used a ton of caulk, and also put caulk on every joint. Guess what gutter debris does when it hits a caulk. We also had them do some siding repair and had to be extremely specific about what we wanted them to do vs asking "replace anything that's rotting" which I would expect to be a reasonable request. I expected SO much more from a family company this old and established. Sadly, NOT recommended.

Gardens on Glenwood is an upscale Condominium Community consisting of 87 condos in five multistory…read morebuildings, four town homes, a fitness center. In late 2023 and early 2024 work plans for the job were finalized, and work was begun in March 2024. The project concluded in mid-June with no complaints by residents as well as the Board. This success was accomplished by regular communications from Baker and our Property Manager. The Board and Residents are very pleased with the manner of workmanship, the supervision, and the communication of Baker with the community during the entire process. Their hard work in preparation for this project, and the cooperation of all parties involved, made this enterprise as painless as it could have possibly been. The GOG HOA Board

Reasonably priced and professional service, removed a big build up in our gutters quicklyread more

From the owner: First choice exteriors is a family-owned business proudly serving the Triangle area of North…read moreCarolina, including Raleigh, Durham, and Chapel Hill. We specialize in high-quality exterior home repair services, including gutter installation and cleaning, roof repair, and wood repair. With a strong focus on craftsmanship, reliability, and customer service, we’re committed to helping homeowners and businesses protect and maintain their properties. Whether you're dealing with storm damage, leaks, or aging materials, our experienced team provides dependable, long-lasting solutions tailored to your needs.

I would love to give a better review. However, the only impression I have is poor as there is a…read morecomplete lack of response. I submitted an online enquiry via their website as well as called them. The automated response from the phone indicated that they would respond back by the same day between noon and 3pm. I am still waiting for a response.

Recently my tenant called me and told me that there was a water stain on the ceiling and that it…read morewas slowly growing. At first thought, I was like damn it!!! I just got the water heater fixed. Now the roof has issues. And since I live in California I'd have to schedule everything thousands of miles away and hope for the best. Unlike the water heater, I don't have a trusted roofer. In fact, I've never had a problem with my roof. So this was going to be a completely new experience for me. By the time I got the message it was already 6pm est. so I figured I'd just leave emails and phone messages and hope someone would call me back the next day. Yelp doesn't seem to have too many highly reviewed roofers in Raleigh, so I just called and emailed the top few that I saw. I did get the answering machine on every call except for Olde Raleigh Roofing. Daniel the owner answered even though it was after hours and he was very nice on the phone. He explained what might be the issue and said he'll contact my tenant directly and send some guys over. Once they were over there they would take pictures and email them to me with a price quote. If approved they would start work immediately. I thought great let's do it. I also wanted to get some other quotes and compare them, since I've never had a roof issue, but only 1 guy called me back (one of the larger roofers) and that was 4 days later. And even that guy didn't follow up with my tenant. Long story short, Daniels guys came out, took pictures, Daniel emailed me the pictures and gave me a quote. It sounded fair and came with a warranty, so I approved the work. After the work was finished Daniel sent me another set of pictures of the completed work and emailed me the invoice and warranty for me to sign and send back to him. The roof looked great in the pictures and my tenant was happy. It's already been a few months and no more leaks. I'm very happy. Overall the experience was great. There were some communication problems early on, which may have been due to the long distance and/or tenant. But in the end, everything was great and I'm really happy to now have a trusted roofer on my services list.

First of all I'd like to thank JD for his professionalism and honesty…read more JD and his team not only came on time, they also did quality work, fair in prices, completed as planned, cleaned up totally satisfied with all services rendered full roof on house and storage buildings and gutters

From the owner: Locally Family owned and operated. read more

We couldn't be more ecstatic about the work completed and total shift in appearance of our home…read more Ricky returned our initial phone call going over a detailed description of their product then was at our house a few hours later to write up a quote. The work was scheduled a few days after where their installer, Eric, did an AMAZING job. The level of pride and craftsmanship can not be rivaled. We went with the 6" black gutter and gutter guard- all installed in two days.

​This was a good homeowner experience for me. This is a small company, Rick and Rocky are the…read morecontacts I know. When I first called for a quote, Rick was at my house in an hour. He provided me a good quote on the spot (beat out 3 others) Rick did say they should get it installed the next week and they did. The installation went well and the gutters are expertly hung in a few hours (I have a small single story ranch). Rocky and his co-worker did a great job installing and they were kind and personable. My only negative regarding this experience was that I had some difficulty getting a response from Rick and scheduling the installation. While he never confirmed a time or even told me when they were coming (they just showed up a week later), he did say the could get it done next week and they did just that. Difficult to schedule, but true to their word on delivering a good product and meeting the timeframe they specified.