Dr. Bennett and the staff at Columbus Eyeworks are professional, patient and knowledgeable. I am…read morealways treated with respect. My vision is the best it can be. The frame selection is incredible, as are the sunglasses. If you are looking for vision care I would highly reccomend!

I've been a patient at this location for several years, the doctors and staff are exceptional. My…read moreeye care needs are always met and I wouldn't think of going anywhere else

Dr. Vanderhorst is just the best. She helped me find glasses for my tricky astigmatism (and no one…read morehad been able to for six years before that). Today she saw my 19 year old autistic daughter. She and the whole staff was so respectful, knowledgeable and kind. It's not always easy for an autistic person to do these types of exams and my daughter pulled through like a champ with all their support. We will definitely be back!

The staff here is amazing and very friendly. I have been going here for years as well as my…read morefamily. I see Dr. Molly who is the sweetest kindest and knowledgeable eye doctor I have ever seen. I staff that helps you pick out glasses are always so helpful with picking the just right pair of frames. I highly recommend this place here in Hilliard right off of Cemetery Road.

Dr. Hirt and his staff at the Pickerington office are the most pleasant and professional people…read moreI've met. From the moment I walked through the door till the time I left, it was a great visit. This was my first time going to this office and I'm so happy I chose them as my new eye Dr. I definitely recommend!!!

This office did an excellent job with COVID19 precautions. Dr Hirt did a thorough eye exam. He did…read morea great job of putting me at ease and informing me of the results of the various tests. The office staff were all very professional and pleasant. Highly recommend!

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

I am new to the area and needed a quick eye exam due to eye pain. I called into Hermann & Henry…read moreand they were able to see me within 24 hours. i was pleasantly surprised at how quickly they saw me. There is ample parking there, the check-in process was quick and efficient and the front desk team was very friendly. I had little to no wait to be seen. I was initially evaluated by a student who was thorough in her exam and questions. I was later seen by Dr. Morgan Marshall Murphy. Both of them were very professional and helpful as well as thoughtful in their questions and comments. I was prescribed medicine and sent home with detailed instructions. Overall the experience was a very good one. I will need my annual eye exam next year for contacts etc and i will return to Hermann & Henry.

Dr. Henry is a very caring individual. Really appreciate his approach to my eye wellness and…read moreconcerns I've had with my health. Very easy to talk to.

Office is not opened according to information online. Lucky to be opened 2 days a week. They do not…read moreanswer their phones. Answering system says to text but They do not respond to text. Glasses last year were incorrect. Glasses this year were incorrect. Poor customer service. Wasted my time going to the office when told it would be opened and it was closed.

since DR Jordan has been gone... you can't get a hold of anyone in the office , they want you to…read moretxt but it's fighting tooth and nails to get them to txt you back. Apparently my contacts were ordered on 10/30/25 and today is 11/12/25 . I know it doesn't take this long as I have been coming here for years.. I may be looking for a new place.. Office is ran very poorly .

The customer service is outstanding. I have been coming here for over 5 years and am always…read moreimpressed with the selection of eyeglass's. The doctor is both friendly and thorough. Will continue returning in the future.

I really enjoyed going to this eye Doctor. It was my first time and I really really enjoyed how…read moredelicious it smells in there. The customer service is fabulous. And I love the variety they have. I've gotten two pairs from there and I will continue to go there to get more. I really enjoy walking in there knowing they care about what I'm talking about and they even gave me a discount the 2nd time I went to get my other pair of eye glasses. Thank you.

My hubby and I switched to Southwest Eyecare from our optometrist about two years ago. These guys…read moreare open on Saturdays!!!! It's such a rare treat when it comes to optometrists. For once a medical appointment that I don't have to deal with during working hours!! I have to say, the minute we started going to this business, it was like a breath of fresh air. No pressure from Dr. Hartig on wanting me to purchase bifocals or progressives (although I know they would be beneficial but I've been refusing to commit). He simply tells me he fully supports my decision, regardless. He is always so kind and personable, and gives me sound advice along with some interesting educational trivia about my eyeballs. The prices here are also so much better than our old optometrist. There are perks at this location that I am told are included in our insurance, but at our old spot they were charging us extra. The selection in eyeglasses is quite grand as well. The staff are very helpful (and honest when giving their opinions on frames, which is much appreciated). We have no plans to go anywhere else for our vision needs!

I'm really disappointed in this practice. I have been a happy patient for about 10 years, along…read morewith my kids. I Needed measurements recently for safety glasses. Something they had in their computer. My most recent pair of glasses are less than a year old. They wanted to charge me $15 to just print it off for me. The office manager was rude. Patient loyalty obviously means nothing. I could understand if I wasn't a patient or it had been several years since I had gotten glasses. They have lost my family's business.