One of the best hotel experiences I have had in a long long time. The concierge system is top…read morenotch, the staff was incredible and the room was to die for... medium price bargain in the heart of Anapolis.

Easy five star review. My girlfriend and I stayed here on a Thursday night in April. First time…read morein Annapolis in many years and it was made all the better by staying here. We loved it and highly recommend it to others. The whole property, from the common areas, the outdoor patios, the private parking lot, to our room, was immaculate. Our room - Touch of Grey - was small but spotless and tastefully appointed. Every employee we interacted with was super friendly and professional. Both buildings are elegant and charmingly historic while also modern and well kept. Location is part of its appeal. Directly next to the Naval Academy and a block from the famous and historic Dock Street. Easy to walk everywhere from here. Parking is tight in this area so access to a private parking lot is key. We hope to return to Annapolis soon and will definitely try to stay here again.

We loved this hotel and are so glad we stayed there.... The decorations were cool and even fun for…read moreour teenage kids who would rather look at their phones. We checked out different areas of the hotel and got us excited to walk around and explore outside and the local area. My sister-in-law was in from South Africa and she enjoyed it too. They were very comfortable rooms and we were happy with service and enjoyed breakfast at the restaurant downstairs. We would stay here again!

Nicely decorated room with Navy special touches such as a goat lamp and nautical colors and…read morefurniture. TV didnt work connecting to the antennae or cable. Very comfortable. Restaurant was good minus the walking cockroach during dinner, burnt pretzels and out of salmon issues. Manager happily picked up tab (we didnt ask) and gave us additional credit. Breakfast was excellent. Service was awesome; very friendly people. Gym was nice. Great location!

Fantastic location and fair prices. The staff is very helpful and understanding. Although they are…read moreundergoing renovations, efforts were made to lessen the impact on guests

Let me start by saying this: if you're looking for a waterfront hotel in Annapolis with a great…read morelocation, this is probably your best option. The views are beautiful, and being able to walk into town is definitely a plus. That said, if you're looking for value for your money, I would look elsewhere. We paid $1,866 for two nights and expected a true 4- or 5-star experience. Unfortunately, that's not what we found. The hotel is very dated and in need of significant renovations. Aside from the waterfront location, it felt more like a 3-star property than a luxury hotel. To make matters worse, the restaurants were under construction during our stay, which further limited the amenities. The bright spot was the staff--they were friendly, welcoming, and genuinely helpful throughout our stay. We appreciated that they accommodated our request to check out early, allowing us to move to another hotel that better matched our expectations. If your top priority is the waterfront location and easy access to downtown Annapolis, this hotel may work for you. Just know that, in my opinion, you're paying almost entirely for the location--not the quality of the hotel itself. Happy vacationing!

This is a truly beautiful Westin from the lobby to the rooms - great for a romantic getaway or a…read morewedding. Hotel is modern, luxurious looking. .75 miles to downtown, waterfront Annapolis. 2 hours, 15 minutes to Ocean City, MD. Room: Spacious with a little couch. Refrigerator and coffeemaker with Starbucks coffee filter packs. Microwave near the ice machine. Luxurious White tea smelling bath products which reminded me of the Bulgari bath products we used to get in Celebrity suites. I took the soap which lasted me a week and still looks good - non-drying. One bottle of complementary water. Amenities: - Indoor pool and hot tub (felt hot). Nice gym - Stunning circular bar and fireplace. Drinks were pricy. - Shuttle to downtown can be picked up outside the hotel and to the right. Runs every 20 minutes on the hour. - Restaurants on-site but we went across the street to Carpaccio Tuscan Kitchen & Wine Bar which was fantastic - make reservations. Things to Note: - City garage for parking and you will need to pay by scanning the QR code with your phone to start the timer for your car (remember your license number). It took several tries to connect to the website and get it to work. When you leave, you just drive out and it recognizes your car. - Our room had a connecting door. I could hear the parents and child's talking while I were in the bathroom. This is a beautiful, comfortable hotel, and I would stay here again to visit Annapolis or on my way to Ocean City.

Amazing experience and customer service. After a very hectic day of another hotel cancelling our…read morereservation with no notice, they were able to accommodate us. The rooms are beautiful as well as the hotel in general. Special shout out to Selena at the front desk for taking care of us and making our terrible day better. She was amazing!

DO NOT STAY HERE.. as someone who's stayed at hotels all over the world this was one of the worst…read morehotels I've ever stayed at. We stayed the 24th-25th of July.. We completed the Pre-Check in on the Hilton App (Gold Member) it allows us to select rooms and run your credit card thru. Then sends a digital key.. we hand selected 2 rooms. What went wrong: We arrived and the front desk clerk seemed bothered that we approached him. Told him I completed the digital check in and wanted a physical key for the second room (my father's 80, and wanted a physical key) he asked me for ID.. then asked for the credit card.. no problem. Then he asked me to swipe my credit card, which I informed him. I've already done the check in, just needed a key. He said I have to swipe the card.. I obliged.. he does the same for the second room. This whole time im challenging him bc this doesn't sound right. During this time, I notice 4 charges for the room come thru on my banks digital app.. weird but he insisted nothing to worry about they will drop off.. As a gold member you usually get a credit for the gift shop or credit towards breakfast.. nothing was said or no sort of welcome to the hotel.. just awful customer service Now the fun part, I get to my room. And I pull up my Hilton app.. I notice a TOTAL OF 4 rooms checked in... when I only booked two.. I call the front desk.. this doesn't seem right.. I also notice 4x the amount of money for room charged to my card.. over 1300 taken out of my account.. didn't seem right I go downstairs, composed but frustrated.. he explains that HE MADE A MISTAKE and will fix it.. keep in mind the 2 rooms I never got.. then he asked if I knew another guest with my same last name. Which I said I do not.. This made me worried and stressed during my stay due to him checking in extra rooms under my name.. Again, someone who travels for work and stays at hotels all over.. this was one of the worst customer experiences..from the unwelcome check in, to the over charges to asking me if I knew someone else staying there.. nobody ever called to apologize or said sorry. The only thing the front desk agent did was have the charges reversed quickly.. If you are staying in Annapolis spend a few more dollars and go elsewhere..

Bugs in room. Moved us to the room next door. Woke up to find a second bug in the toothbrush cup…read moreafter killing one the day before walking around the ceiling. One too many to stay in the room.

Governor Calvert King Building…read more A distinguished hotel but not nearly as celebratory as shown in the online pictures. Overall, the hotel was a bit dark. The lobby rooms, while distinguished and unique, are actually quite small. However , the room with the glass bottom was extraordinary showing the original floor. The reservation process was awkward and non-informative and required three calls to get it right. The personnel were certainly polite, but they weren't knowledgeable about which of the hotels had an elevator, and which were more easily accessible for someone with a disability. In fact, one picture shows steps in front, but nobody seemed to know that you could walk around the steps to get into the hotel and that there was an elevator. The front desk was very polite and friendly. However, we reported a few things which weren't attended in a timely manner. The toilet was stopped up and we asked somebody to fix it before we returned but upon our return after an hour and a half it wasn't attended to. It took two attempts to get the TV to work with the remote. The technical employee was very nice, but it took two times to get it right. We were told the parking would be $29 but it turned out to be $50. That said the valets were very quick and accommodating. There is an app that manages the parking and they recommend a seven dollar tip. You decide. During the checkout process, we asked for a receipt, but the receipt did not include the total charge for the hotel at all. Also, the online receipt was very difficult to follow and needs improvement. The best feature by far is the extraordinary location on a red brick circle adjacent to the capital building. It is a beautiful location, a block away from downtown and all these great shops and restaurants. I thought that the rooms were extraordinarily clean. The carpet in the room was beautiful, and the furniture was distinguished. However, overall, the lighting was dark . It would've been nice if the room had a small comfortable armchair rather than just a bare desk chair. We did appreciate that the bathrooms had chair rails. The step-in shower was appreciated for someone with a disability. Overall, we appreciated some of the positive things about this hotel - especially the location. We felt the staff was eager to please but stretched too thin. Worth a visit perhaps, but we won't be returning.

I stayed at one of the Historic Inns of Annapolis this week for a night when I was in town for…read morework. The Historic Inns of Annapolis is three separate locations: the Maryland Inn, Governor Calvert House, and the Robert Johnson House. I stayed at the Governor Calvert House. My room was a double queen, quite large and very nice. The location is great from a walkability perspective - whether you're in Annapolis for work or tourism, the Governor Calvert House is close to many attractions: the State House, Main Street, City Dock, historic homes, etc. It's also close to many restaurants and bars. They offer valet parking, but there are also several parking garages in the area (that can get crowded during legislative session). I opted to drop off my bags and check in and then moved my car to the Hillman Garage, which worked fine. The best thing about my stay? The staff. I forgot toothpaste (insert facepalm emoji here), so I called the front desk and they brought a complimentary toothbrush and mini toothpaste to my door, which was incredibly nice. Each of the properties within the Historic Inns of Annapolis are a little different, but I enjoyed my stay at the Governor Calvert House, and I'd certainly be willing to stay there again - especially considering how affordable it is (I only paid $150 for my mid-week, one-night stay in January!).

Great service by Leslie. Also Sonia came from housekeeping…read moreto help with a laundry problem. I definitely will use this hotel again

Go here for a clean comfortable convenient stay if you are in the area…read more ***Special shout out to Leslie at the front desk who was SOOOOO kind to go out and close the hood of my car which was accidentally opened while I was over one hour away! Thank you Leslie for going above and beyond! You were gone by the time I got back to the room and I had wanted to personally tell you how much I appreciated your willingness to help out a customer and step out into the brutal cold to do that! Sometimes the little things are the big things! And while I love the Marriott brand it's employees like you Leslie that go above and beyond that keep me loyal to the brand. Keep up the good work! My room was 434 and had a nice modern mirror with back lighting which was perfect for applying makeup. There was plenty of natural light and artificial light options. The shower was clean but the water pressure was just a tad lower than I would have liked. They do provide the ability to change the pressure on the shower head so that helped with rinsing out the shampoo and conditioner. This was probably one of the cleanest bed spreads from a hotel. The place was co-designed by West Elm and is clean and has all the amenities you need. There was free breakfast I didn't take advantage of as it ended too early! They also accommodated a request for a later checkout and had an electric charging station available. Super convenient and reasonably priced and employees like Leslie!

They were so welcoming and thoughtful about our stay. The breakfasts were lovely and scrumptious…read more And their EV charging along the side are a terrific look to the future.

Excellent bed and breakfast. The room was very nice. The area was quiet. The owners were very…read morehelpful. Breakfast was wonderful.

Attentive service, friendly staff... we had one of the smaller ground floor rooms but it was well…read moreappointed, super clean and perfectly comfy. The bed was so cozy and the room super quiet. The inns are all separate building around the state capital circle, but communication with staff is very easy by text; right down to letting the valet know when you need your car. We were here one night for a wedding, but plan to return for a weekend! Great location and walking distance in the midst of Annapolis points of interest.

Room was clean, but in need of repair. This morning, as I stepped into the bathroom, a large tile…read morecame loose from the floor, almost causing me to trip. The electrical outlets on the desk and end tables worked sometime and sometime not. The coffee maker didn't work. The iron had a broken electrical cord and was very difficult to use. Room service did not replenish full suite of towels, water, etc.; each day they forgot to replace some item. One day, room service was still cleaning adjacent rooms and the hallway at 5pm, which resulted in doors being loudly slammed repeatedly by the service staff, to the point myself and others were peeking out of their room doors to see what was going on. Of special note, the WiFi connection is poor and reminded me of the old dial-up days of the late 1990's. A friend in another room and I finally gave up trying to get any work emails done on our computers, due to the poor and extremely slow connection. Worst WiFi connection I've ever had in any hotel...ever. Perhaps my experience was unique, but it was subpar and I'd not stay here again.

First time reviewer. Several issues with this place…read more 1: please call ahead if you are checking in early or want to leave your bags here. We arrived at 1 to drop off our bags and had to call to be let in. The on site person wasn't on site and we waited about ten mins then decided to leave our bags in the lobby. 2: the on site person was not there at 3:00. We had to wait until about 3:10 then the on site person didn't have their computer to check us in. The on site person didn't know our code for the front door and it took us asking about 4 times to finally get a code to the front door. 3: the house is cold. There are space heaters everywhere in the house, which helps, but I am not paying $400 a night to stay in a cold house. I will not be staying here again.

Our first time in Annapolis! The Flag House Inn is the perfect location to walk around the naval…read moreacademy and to take in the beautiful downtown area. Our room was lovely and accommodating and the breakfast was delicious. I highly recommend!