Extremely minimalist hotel - no coffee maker, microwave, or even closet in the rooms…read more I would have to go to lobby every time I needed hot water, and unfortunately the water in the Hot Water carafe was never warm. Each time, I would ask the front desk staff member if they could fill me a cup of hot water from the back. Overall, the rooms could have been cleaner, especially the bathroom, but it was nothing that I felt needed to be reported to the staff. The air conditioning unit was also loud, so I found myself turning it off at night, leading to an unwanted warm room in the morning.

Pros: The staff was the nicest here than any other Hilton I've been to. They were always happy to…read moretalk and offer help. My parents really liked the pool table on the 1st floor. Cons: 2nd Floor smelled weird in the hall, the 1st Floor was super warm, our bathroom wasn't entirely clean, and everything just seemed to be slightly worn from use.

Very convenient to the highway, digital key worked perfectly, large clean room, comfy beds, great…read moreTru breakfast (or Waffle House or Chik fil A right next door), and friendly staff. Definitely worth keeping on the favorites list!

This is a very new property that looks nice and is comfortable, but our experience was drastically…read moreimpacted by a storm and power outage. We checked in on a Tuesday for 3 nights. Night 1 was great and breakfast was okay the next morning. There was a storm Wednesday night and the power went out in the entire building. I walked downstairs and spoke to the manager who assured us the power would be back on soon. We spent the day sightseeing but returned to the power still being out. One manager was very helpful and escorted us to our room as the elevators were out and door keys did not work. We checked out and she was apologetic, but the other manager was brusk and annoyed that we were checking out. It is now 3 weeks later and our correct refund still has not processed. It is disappointing how it was handled and we are yet to receive compensation.

This hotel is a very nice hotel, great location since all local business are right next to the…read morehotel. Check in was quick and easy. Front desk who helped me, her name was Life was very helpful. The only thing I didn't like was the breakfast which comes with the stay if you buy it with your room stay was not self served. They fix it for you which if you wanted a hot meal menu or the cold menu. It's the. Same food if you stayed at the holiday inn or/and other hotels. They try to make it like a restaurant style breakfast which I didnt like. But, our waitress was very helpful till it got busy bc she was the only one working.

Good place to stay in the area. A little older. But in good shape…read more Clean with friendly staff. Close to lots of restaurants.

This is a clean, average Holiday Inn. Our room was nice, the bed comfortable, and OK for our one…read morenight stay after driving through Atlanta traffic on our way to Florida. The con, and it's a big one...the shower handle is broken in our room. We didn't notice last night, and with little time this morning that means we are leaving without showers. It's a bad way to start our day! Upon checkout we took the broken shower handle to the front desk. With our bags in tow, ready to leave, the clerk offered us another room to shower in, as if we have plenty of time, and that wouldn't be a HUGE inconvenience to us! My husband asked for her to reduce our rate we'd paid, but she stated she couldn't because we get the government rate already which is a small discount. I suppose the great men and women that have served our country their entire lives don't deserve a shower or the same treatment Holiday Inn Express would treat a regular guest. They offered to put 10% off on his points balance, but we didn't pay with points. Furthermore, the breakfast was completely inedible. I don't recommend this hotel to anyone. We won't be staying at another Holiday Inn Express ever!

Had an enjoyable stay. Staff was professional and friendly. Nice and clean hotel! Definitely…read morerecommend!

The hotel was clean. Breakfast was same old same old. Staff were very nice. Race weekend made the…read moreprices double. Supply & demand. Oh well.

I liked this hotel very much. The location is great, it's near lots of restaurants and grocery…read morestores. The staff is nice. The bed was extremely comfortable. The room was so spacious, which I absolutely loved. It came with a microwave and a mini refrigerator, super convenient. Nice and clean room and bathroom. If you need anything, the staff is happy to help. The only disappointment was the fact that the jacuzzi was nonexistent. It's been covered by concrete. The pool was nice and warm. Their breakfast was very sad. I would've been better off going to Waffle House or something instead so don't bet on that. Other than that, I really enjoyed my 3 night stay.

Let's start with the good. Check in was easy and the clerk was friendly. Hotel was easily…read moreaccessible from the interstate and plenty of options for dinner nearby. I was thanked for being a Hilton Honors member and offered my complimentary water and snack. I did not made it down for breakfast but my husband did. He said breakfast was ok but there was a staff member sleeping in the area and another staff member telling him he could not sleep there and they argued in the middle of the breakfast nook. So not pleasant for dining. Upon arrival in room I had no top sheet on my bed. There was a maid in the hallway who said they were all in the laundry but no offer to bring me one. On our way out to dinner I ask for a top sheet at the front desk. It was busy at the time so I told them I'd pick it up on my way back in. It was ready for me when we returned. Shelves in the bathroom were dusty and the light over the sink was out. We called about the light in the bathroom. About an hour later a fellow came to fix it, said he had to go get the bulb, another hour later he returned with the wrong size bulb. We did not see him again until we returned from dinner and he was in the lobby. We asked about the bulb and he told us he didn't have the right size to fix it. But again no one let us know that. The small bottles of shampoo, conditioner on the bathroom were less than half full. I am pretty sure this is the first time I have ever left a bad review of any Hilton property. I will not stay here again

At first look, the hotel is in a nice little area of McDonough that is safe. Close to the store,…read moreshops, mall, restaurants and the freeway. We were here on a day with little hotel traffic. The staff was pleasant. The hotel looked clean. The rooms looked clean. The bed was middle of the road. Breakfast was OK. So, why the 3 stars? Everything was good until we turned the TV off. It was like we had the window open and were right in the emergency lane by the highway. WTH. I75 is always busy. There were cars and trucks driving by every second, all night long. I'm a very light sleeper so, you guessed it, I got no sleep all night. I really hate to give them such a review but I believe in honesty. Sorry.

Stayed here recently, and omg what and experience !! So I did not know that they only clean the…read moreRooms every other day ! I'm paying for a full stay therefore I want my room cleaned and bed made my entire Stay !! Then if I have Already paid on Priceline or hooper why are you even charging me ? Brittney was great and helpful along side Gia I think her name is both ladies were really nice but I don't recommend! And I will be going cooperate also also only one elevator was working.

I walked in with my reservation and confirmation number in hand with the quoted price on it, there…read morewas even an answer to a question I had asked on the reservation email. Even though I had that information they could not find my reservation. They had a room available for over 200 dollars more than my quoted price. If they agree to allow others to make reservations for them they should honor the reservation and price. Management was useless to help with this situation. In addition to this, the TV in my room did not work and the water in the shower took way too long to heat up, just when I decided to take a quick cold shower the water began to warm up. From the time I walked in this was my worst hotel experience ever. I will say that some of the people who work there were pleasant.

Needed to stay 3 nights and was tricked. bamboozled. betrayed…read more The place was a wreck. No Wyndham logo anyplace but the key. Photos online made the place look half decent. Lies. Bugs crawled outside like angry bouncers. Lyft drivers and two abandoned dusty cars parked in the lot. Ripped carpet. Missing door mirror with glue stains. Shredded lettuce on the floor of the closet. Old fridge and scary dirty microwave. Dove shampoo, conditioner and body wash bolted to the walls. Smoke alarm barely attached to the wall. Dirty damp rugs and dusty headboards. Dusty ceilings. Stained sheets and chemical burned towels. Pillows with no density. Sofa chair and ottoman stained and suspect looking. Light switches and electric sockets that didn't all work. The smell of weed made my brother have to change rooms. Yet the smell of weed was all over the premises. It seemed that everyone who rented a suite there smoked. My bro chose this hotel due to his job's discount and assumed it would be good for his family to stay in. Lucky for me, I was with 4 other family members there for an event, and had no time, so we cleaned like biohazard workers, vented to each other about it, and then laughed about our shitty hotel luck. If I was there solo, I would of slept in the woods. The only thing that saved them was a powerful shower head with hot water, a door lock and a soft bed. With so many hotels in the area I assumed the competition would at least drive them to upgrade. Nope. This hotel will forever be in our memories as the shitty hotel we stayed when we all met up with family for a 80th birthday party. We'll groan and tell folks about it while they look surprised. Thanks Baymont.

Pros - Cheap, even last minute ($59/night, booked the day before); all right quality for the price;…read moreroom with a single king had a lot of space--a couch, a desk and chair, a mini fridge and a microwave; continental breakfast (did not attend, do not know what's offered or the quality); outdoor pool (did not use); conveniently located by the I-75, Enterprise, several fast food/restaurant options, and a Walmart. Cons - Area is not the best; parking lot is a little on the tight/small side; exiting onto the street can be difficult; bed was very high and way too firm; pillows were extremely thin and uncomfortable; mini fridge does not get very cold/takes a long while to get cold (would not feel safe putting perishables in it); keycard randomly deactivated our second to last day; no dogs over 40lbs are allowed at all and any dogs are not allowed to stay more than 2 days. Biggest issue were the insects. A medium-sized beetle crawled out of a hole in the outside corner of the bathtub our first night, and then our last night my fiancée found a HUGE dead spider right under the space between the bedside table and the bed (both pictured).

This is my second time staying in this hotel. It's been more than one year between visits and I see…read morethat they are experiencing the same issues. The hotel is relatively new and appears aesthetically pleasing. The service I received was fine. However, the rooms always have issues. During this stay, my first room's HVAC was not working, the microwave was glitching and the telephone did not work with the wiring stripped and hanging out of the wall. I was moved to a second room. This room's telephone also did not work and there was water damage on the bathroom walls. The gym is superb! The pool was closed during my stay. They finally got the EV chargers installed, they were not up and running my first visit. One of the elevators (the one on the right) had misfunctions each time I rode it. The breakfast is decent. I liked that during my 2-night stay, the breakfast was slightly different each morning. I would stay here again, now that I am aware of the recurring issues.

This place was absolutely disgusting. If I could give 0 stars, I would…read more The first night, our room was already infested with roaches. We were moved to another room, but the problem didn't get any better--we still had to deal with roaches ourselves. We ended up spraying everything just to try to make it livable, but the infestation was clearly ongoing. We spoke with the manager, Jirmain, and he did nothing to resolve the issue. Instead, he threatened to charge us additional fees and even charged our card without our permission, which is completely unacceptable. The overall environment was just as bad. There were people smoking in the hallways, others drinking in the stairwells, and the elevator smelled like dog urine. Trash was constantly piled up, which probably explains the roach problem. I would never stay here again. Save your money and go somewhere else.