Called bremners, explained water heater had started leaking…read more They were here within a couple of hours, on a Sunday. Friendly, worked quickly and efficiently. Have used them several times in the past and will continue to.

Called prior to Covid to replace leaking toilets, 4 in total...charged me $400, within 6 months…read morethey were leaking again, called for them to come back but I cancelled due to scheduling, called to reschedule in a few months, but it was after 12 months of original service so they said the warranty on the work expired...they were leaking so bad I had them come in again and charged me another $300...a year later two are still leaking...horrible service and attitude towards the whole issue...I wouldn't recommend them ever!

they showed up the day after I called them. Fixed my leaky kitchen sink in no time. Bothe guys were…read morevery professional and very nice to talk to.

We had an issue with our hot water heater and called Brian to book an appointment…read more We had a 5 minute conversation about our problem & what we had done to trouble shoot. He told us what he thought was our problem, suggested the resolution And told us to call back if that didn't fix it. His suggestion did, saved us a service call and more importantly got us back in hot water quickly. Great client service! Gary in Cole Harbour

Our family has been using Ken Evans Plumbing & Heating for a couple decades. They are always very…read moreprofessional and their service is second to none. I highly recommend.

From the owner: Let Ken Evans Plumbing & Heating Ltd help you keep your plumbing and heating systems running…read moresmoothly in Dartmouth. Call today for drain cleaning, pipe thawing, hot water heating system maintenance and more for home and business owners.

I have engaged Nova Home Heating for over 5 years. Oil tank installation, Hot Water Boiler…read moreinstallation, and annual regular maintenance. Their service is outstanding. All my questions answered, all services provided by Nova Home Heating are very efficient and customer friendly. I am always comfortable with any issues I have due to their quality service combined with the cost. Cheers to Nova Home Heating. Thank you! G Marion Warren

Furnace wasn't running properly. A friend recommended Nova Home Heating. They were fantastic, my…read morefurnace is running super efficient now thanks to them. A great locally owned company who still believes in great customer service.

Kris provided prompt quote, scheduled work, arrived on time, completed work as agreed and on time,…read moreleft the work site spotress. i couldn't ask for better service.

I called due to my high water alarm sounding. We found that the pipe from the pump to the field was…read moredisconnected. They were able to repair it with no problem. Good service

Took their sweet time while here and didnt fix anything, over $500 spent for nothing - leak in the…read moreceiling

They came to my house to fix a recurring issue with a furnace I purchased from them a few years…read moreago. After six visits by three technicians troubleshooting the issue and making me buy thousands of dollars worth of parts, they couldn't figure it out and the error problem still exists. I had to decide whether to keep asking them to troubleshoot or cut my losses with them. They offered no accountability in the process. Maybe they're good at plumbing, but they are way out of their depth on heating issues...

I had a service call with Shines Energy when the tech took the unit apart, there was a blown fuse…read moreto the fan motor. The technician told me he did not have any fuses to change the fuse to test the rest of the unit. ($ 200 service call ) He told me there was a issue with the fan motor and i was quoted at over $1300 to replace it (which I priced out the motor and bracket that i was quoted for from a lg dealer at a price of $160 for both while pricing the fuse) The technician told me the rest of the unit could not be checked until the fuse was replaced. (Which was a $5 fuse to buy and a 2 minute job which I ended up doing myself other then the opinion below ) They wanted a additional $125 plus tax plus parts to replace the fuse or do it myself and not know if anything else was wrong until motor was replaced or book another $200 service call to find out. Called the company and talked to a service manager about the issue he wouldn't let me get a word in talked over top of me the whole conversation to the point where I hung up..... He called me back and I told him the reason I hung up was I couldn't get a word in to explain the issue... nothing was resolved with him so I called another company explained the situation and they are going to come by and do a full diagnostics they were great and will be getting my business. Would not recommend this company to others after my experience FYI I sent a email to the company to talk to someone before writing this review and nobody ever contacted me back

I set up a service call to fix a heating issue with my heat pump. The technician could not figure…read moreout what was wrong with the heat pump. I also asked him where the filter was for my heat pump but he couldn't tell me. He also left the panel off my heat pump when he left. He said that he would have to schedule a more experienced technician for days later. I did not agree or want a follow up appointment, so I canceled it and went with a company that could diagnose and fix he issue. This company was still trying to charge me $200 for the visit. I explained to the owner that the technician was not able to help at all but he still demanded payment. I have the technician admitting this on my nest cam and sent him the proof. He still threatened to send me to collections. I also have that phone call with him recorded. He also indicated through a bbb form that he would have charged more for the second visit which seems like an outright scam. Avoid this company at all cost. They verified with bbb that they send technicians that are not knowledgeable but still expect you to pay $200 for "your heat pump needs next appointment. More experienced technician will go to you and fix the problem. Sorry. * chuckle* " This is the direct quote that was captured on my living room nest camera. If anyone wants the recording of this or the recording of the phone call, email me at jasonmcneil@live.com

Just had heat pumps installed in our house,loving it so far,nice to have nice heat,been a month so…read morefar so good

Months Without Heat Pump Service, Zero Communication…read more I strongly advise anyone considering this company to think twice. My heat pump -- installed by them and still fully covered under warranty -- has been broken since January 2025. Over the past several months, I have called numerous times. Each time, I've been told by Krista that "someone will call you back." Not once has anyone actually called. Two separate technicians have come out, given me two completely different explanations for the problem, and then disappeared without follow-up. No repair date, no update, no resolution. What you can expect based on my experience: No follow-through on service calls No communication after initial contact No urgency even when equipment is under warranty and completely non-functional Conflicting information from technicians, with no accountability This is not simply poor customer service -- it's a complete disregard for customers and their contractual obligations. My equipment remains broken, and I am left chasing answers that never come. If you value professionalism, timely service, and companies that stand by their warranty commitments, look elsewhere.