I ordered a gift box of licorice for a Christmas gift. My brother advised me that most of the licorice items were stale and hard. The few items he could eat were very good. I contacted the company and they would not give refund or replacement. Very disappointing. Can't recommend ordering from this company. read more

I order some Snyder's Sweet and Sassy Chips from this company and all bags I received had the expiration date covered with a sticker and were very stale. I contacted the company and Jon told me that my chips were not stale and taste good. They are selling bad products and should not be in business! Don't purchase outdated food items from them, you might get sick. They will not fix the problem if you reach out. Waste of $34 read more

Candy Favorites - Chips with the expiration date covered! Impossible to remove the sticker. - Candy Stores Near Me - McKeesport, Pennsylvania

I purchased 2 packages of their licorice recently at the request of the general as he found the Web site and for me to ship to a 2-star US Air Force General in a hospital in Las Vegas but have the candy delivered to his home and his son would deliver it. I paid the $5 thinking this would help arrive sooner (that didn't happen). I received a text from the general apologizing for asking me to purchase from www.candyfavorites.com, a terrible company who would ship old and hard licorice and even the nurses and medical staff were shocked when they tried it tossing out theirs. i received a reply from Jon Prince, President, with a lot of "lip service" and without the product they could not credit my account. Now how can I do that since the hospital staff threw it away (I also appreciate there are too many scammers out there that could make up this story). I am warning you, be careful - I ended up "eating" $59 for these 2 boxes of old and hard licorice. read more

Inaccurate product descriptions, and they will be sure to let you know that you should have read the fine print (yes, fine print, on a bag of candy) instead of sending a refund or fixing their error. Like I am going to expedite shipping with an ice pack to get a $5 refund back after expenses. I would not order again. read more

Ordered on line. Supposed to get assortment that contained certain flavors. Some of the flavors were not included. I wrote to them and they said : "Thanks so much for contacting us. Unfortunately the Eda's mixes are mixed by the manufacturer, and not us. They may have changed the formula to exclude those, and not let us know. Per our terms and conditions, we are not responsible for manufacturer formula changes as shown below. Please let me know if you have any other questions. Thanks and have a great day. We are an independent wholesaler and not a manufacturer and have no control over formula, packaging or product changes. We strive to provide accurate product information and images but it is not uncommon for a formula or packaging to change without the manufacturer's notice. We reserve the right to repackage bulk items and, as such, a product may not be in the original manufacturer's packaging." When the product ad differs significantly from what is delivered, it is a question of them not keeping up with changes or providing old erroneous info about what they are selling or not caring. They did respond quickly, but I was not satisfied as I could have purchased it elsewhere and probably got what I thought I ordered. While it is possible to have a change in content, missing more than one flavor from an assortment is unacceptable. read more

Pay the extra $10 for extra cold packing. I foolishly assumed that they would pack my shipment properly. Mine came melted (in spite of the fact that there were 2 cold packs and a cold bag surrounding them) and the response I got from the company was cold and heartless. Here's what they said: Per our terms and conditions, we are unable to refund orders that are damaged in transit, due to weather. Please refer to our terms and conditions, and let me know if you have any other questions. Thanks and have a great day. read more

First, let start off by saying the candy is fresh and very good. I ordered the sour cherry chewy balls. I love those candies. My first order was 2lbs. I paid the extra charge for a cold pack so they didn't melt upon arrival. They arrived in perfect shape. None of them melted and weren't stuck together. So my next order I decided to get 6 lbs. this time I paid the extra cost of faster "processing" so I would get them faster because it took about 5 working days for me to get them, and I paid for 2 cold packs. Well, it took almost 2 weeks for me to get them. So my advise is DO NOT PAY THE 5.00 FOR FASTER PROCESSING. It's literally a waste of money and doesn't do anything for your shipping time. I called customer service and they told me they process the order faster but has nothing to do with shipping time. Does that make sense?? I think not!! So, again do not pay for faster processing. And do not be in a hurry to get your order. Expect a long wait time to get it. And order way ahead of time if you are ordering for a special event. The saying that goes "We live and we learn." Applies to this company. But they do have candy that no one else has. read more

When I was researching bulk candy, I quickly realized something that really mattered: Candy Favorites offers FREE SHIPPING. They obviously recognize that shipping costs add up quickly when you're buying an enormous amount of candy! We're having a candy buffet at our wedding, so I was looking for crowd favorites. The website is easy to navigate and allows you to search based on candy, color, themes, flavors, etc. They also sell thermo cases and ice packs if you're shipping candy in the heat of the summer. I received the huge box of candy just days after I placed the order. There was only one problem-- they sent Reese's cups instead of Reese's pieces.* I contacted them and they got back to me right away, and within days, I had the five pounds of Reese's pieces that I ordered. Delicious candy and excellent customer service? I definitely recommend ordering from them if you need bulk candy. *This is obviously not a real problem for anyone who loves Reese's candy. read more

Be very careful in ordering from this company. They will accept your order and charge your card and then e mail you to say that what you ordered (and was listed as being in stock) is not in stock and you must either wait till they get around to you or cancel your order and resubmit it later. Not a good company to deal with. read more

These guys are awesome! The company has candies that you really cannot find anymore, or at least in most places. Personally my purchase was for my daughter. She has been all nostalgic about gums and candies that aren't around anymore. So I plan to surprise her on Christmas. Had a small issue with my order and emailed the company. The President of the company replied and asked me to call him. This guy was so nice, helpful, and understanding. Super nice guy!!! The issue I had turned out to be nothing, it was a misunderstanding on my part. read more

I rarely give out 5 stars to a business, mainly because customer service has fallen by the wayside in recent years with businesses. But Candy Favorites has been the BEST (and I mean THE BEST) customer experience I have ever had. I ordered bulk M&Ms for my wedding as party favors and the ordering process was great. Not only was the shipment easy to place, but they called me the next day because they checked the weather in my local area where it was shipping to and were worried the heat in my location may effect the product and recommended shipping them out faster and in a cooler (which they did free of charge). So nice and professional to do that, showing that they really care about the customer experience. The order came and unfortunately, there was some damage to the product. I called candy favorites and they replaced the entire order within a couple days and made sure I was fully satisfied! Even though they may have spent extra money on me to replace my order, I hope they know that I am making sure that EVERYONE I know will use Candy Favorites for their candy needs. Seriously, when anyone asks me what is the best customer experience, Candy Favorites for sure. Thank you Jon Prince and Candy Favorites for making one part of my wedding less stressful and I look forward to doing more business with you in the future. Everyone who reads this, you will not be disappointed with their product or service! read more

better open your product right away or they won't refund if damaged. I bought cherry candy sticks for my sons wedding very single one was brok. Waste of $25.00 didn't open bc I didn't need them for 3 weeks. read more

I have been dealing with Candy Favorites, Mr. Prince and the staff at Candy Favorites for about 4 years now, and they are absolutely a delight to work with. All my transactions are smooth and they really make you feel like your are not just some random customer! They have a great wide selection, very competitive pricing, plus they have that feeling about them like a neighborhood store where your greeted with a warm smile. I would recommend Candy Favorites and their staff any day of the week! read more

Candy Favorites - Thank you CANDY FAVORITES for another successful Christmas order!! 4,000 candy canes!!! ;) - Candy Stores Near Me - McKeesport, Pennsylvania

I recently ordered two jars of the small Necco Wafer candies. Tell me why every they all looked like they have none of the white pieces in them and were actually tampered with? Thankfully, I can still get the candies at the drug stores so that will save me from ever ordering from this company again. read more

I recently found this site, because, as a penny candy/NECCO devotee, I reacted to the recent news about the NECCO wafer company possible closure... I ordered a box of chocolate rolls, and a 5lb bag of the little mixed flavor NECCO wafer rolls (sometimes, I can find these little rolls in bags at the dollar stores) AND a bag of mixed (penny ) candies... I was inspired to buy the mixed bag because I expected to see squirrel nuts and other nostalgic varieties... NOT!!!!... I think there were 3 squirrel nuts in the the 5lb bag, 1 or 2 root beer barrels... the bulk of the bag was easy to find (in stores like the dollar stores) varieties... VERY DISAPPOINTED... I wanted to have a candy bar for my peers at an affair... Embarrassing... A lot of the candy pieces were either extremely hard (taffy?!) or stuck to the wrappers (old?!!!)... Well.....I learned my lesson... so, if you are a baby boomer looking to set up a nostalgic candy bar at a party... beware... don't spoil the party... The wafers were okay, however... read more

I bought two boxes of rock candy for my birthday party. I received them TWO days after I purchased them with FREE shipping! None were broken and they were fantastic! I will definitely be using this website again. I highly recommend it. read more

Thank you Candy favorites for making my candy bar a huge success. I was not sure how much to buy and what candy works best. The guide on the site really helped give me ideas and when I called in their customer service was great. Looking forward to ordering for our next event. read more

Candy Favorites - Candybar - Candy Stores Near Me - McKeesport, Pennsylvania