Noel and I was in Morgantown WV for my doctor's appointment and we stopped at Petco to shop around…read moreand check things out. The store was semi crowded but it was clean. The staff was very sparse and only 1 register was open. They were having a few really good sells. I would go again to shop here. Noel purchased some items for her new Puppy. Definitely would go back here again

I had a groomer appointment for 3 weeks. Two days ago I called and left a message because nobody…read moreanswers the phone. I asked if the puppy had his shots but not a rabies vaccine, would they still do it. The petco vet would not give him the vaccine because he is too small. Under 3 lbs. no one called back so a 50 mile trip for nothing was made. People it's a phone call.!!!!

Always friendly and easy to work with. Pax loves it there! Did a great job grooming him.read more

Have been coming here for 3 years, absolutely love this place for their customer service and all of…read morethe fun things for our doggy!

My trip to Animal House in Morgantown WV today was anything but pleasant. This is the second time…read morein the last month I've gone into this establishment, each time seeing first hand, horrible conditions for the animals inside. The first time I went in, I was appalled to find multiple snakes with multiple layers of stuck shed, snakes with ticks, and just overall neglect of the reptiles. When I inquired about basic care being met for these animals, I was met with a lot of finger pointing, and blame games. No one wanted to accept responsibility for the conditions these animals were in. A friend and I spent over an hour of our time deshedding a carpet python that the employees and volunteers refused to even handle, we then received a rat which wreaked of rot, and had very recently had its eye gouged out. Whether by another rat or self-inflicted, is unknown. Today, when I entered the store, with the intention of purchasing a replacement rat, I discovered the ball python pictured below. This seems to be one of the ball pythons from my previous visit that was infected with ticks. So I took a picture and then alerted the owner of the dead snake. The owner immediately went on the defensive, asking why I was taking pictures of a dead snake, and sarcastically asked me if I wanted said snake. My response was "well I sure don't now!" She then continued to blame the death of multiple reptiles on the fact that her "overnight shipment" had not arrived for an extra few days. However, the smell of rot in the tank with the ball python, and the state the corpse was in made it clear the snake had laid in there dead far longer than any length of time considered "reasonable." She then tried to blame the smell on one of the many baby hamsters in the tank with this dead snake, and then proceeded to ask me if I'd seen if the OTHER snake in that tank was dead too. She ended our interaction with "I better not catch you taking pictures in the store again." Based on what I've seen, I can only reason that the treatment of these animals is severely neglectful. I hope that by sharing this, either the public is more aware of the conditions that Animal House provides for its animals, or that Animas House improves those conditions. I post this, not to be slandering, or to be mean-spirited, but solely out of concern for the animals.

Needed some goldfish for Nowruz (Persian New Year/1st day of spring)...I was passing-by on high…read morestreet so I thought I'd give this place a try. Service was attentive, friendly and quick. As we walked to the back where the fish tanks are I was surprised to see ducklings, prairie dogs, sugar gliders and chinchillas. Reptile game was also strong...prices seemed decent. I asked out of curiosity the cost of a duckling...19$...heck that just seems like a good deal! I grabbed my fishes and was on my way before I ended up coming home with a bunch of furry friends.

This place is a bit more "homey" and cluttered, but is cheaper than Petco. It also offers a lot…read moremore stuff and I prefer to buy from them. Plus I got my blue monk parakeet from them for half the price Petco was selling them for (and he's utterly precious, no regrets there!).

Poor reptile husbandry. Owner is a complete know it all and will shame you for your set up, despite…read moretheir enclosures being terrible. Mites on the reptiles. Visual display of reptiles that are dying with MBD.

Megan and Heather do very good job with our Bids nails and grooming our German Shepherd dog. They…read morehave a great attitude and very friendly!

Staff is so friendly and very kind to my puppy but we come in for nail trims and everytime we leave…read moreone to four nails are left uncut

I can get things here that aren't anywhere else. Although I don't go unless I absolutely have to…read morebecause it stinks like poo now. Tremendously smelly place.

Locally owned. Great place to shop Great owners very…read morehelpful too many characters To post

U can take ur dog in there and walk around with out sale person on u plus they offer vet servicei…read moregive it a 10

Offers a lot of good merchandise for pet owners. The prices are a bit higher on many puppy/dog…read moreitems. They need to have more workers on the floor who interact with potential customers.

Honestly I really hope you can get in here and see what a great staff and manager can do for a very…read morebasic pet supply store. The way Megan and her team take care of each guest is how customer service should be taught. Every time I walk in I can guarantee that I'll be welcomed even if the cashier is busy someone will say hi and thank me for coming in. The team together has all the knowledge of most any product and if they don't another teammate will! There is no better place I'd like to spend my money than with this team specifically.

I can usually get what I am looking for and it is in stock. If it is out of stock they order it asapread more