I took my large Collie for grooming which was long overdue. Margaret was very kind and told me when…read moreshe saw my dog that she would need to be shaved because she was so matted. I totally understood. When I picked her up she looked so cool, had a cute bandana around her neck and was prancing around. They did a great job and this will be my groomer from now on. Very reasonable price as well.

Beware. the owner of this business is very nasty!!! I Scheduled an appointment with this groomer at…read morethe recommendation of a friend. Big Mistake!!! I scheduled my first appointment for March 17, 2016. In the mean time I was told by my vet that my dog needed to have surgery. I called Susie, the owner of the business and told her I needed to reschedule. She gave me a new appointment for March 31, at 1:00. She said she was very busy and had to hang up because she had several dogs half shampooed and had to go. Evidently when she hung up the phone she neglected to write down my new appointment and to cross off the old one. On the day of my first scheduled appointment (the one I cancelled) she called and yelled at my husband telling him I missed my appointment and would not reschedule for someone who doesn't show up for their appointment. He told her I rescheduled that appointment for March 31st and she said that wasn't true. I called her back a few minutes later explaining that I had rescheduled my appointment. She said she remembered talking to me and that when I called it was to confirm my appointment. WHO CONFIRMS AN APPOINTMENT WEEKS IN ADVANCE!!! She refused to even think it was possible that she might be wrong but, she very begrudgingly rescheduled me for an new appointment which I will be cancelling. I would not let this nasty women anywhere near my dog!!!!

Fantastic job on my golden retrievers casey We will be back…read more Thank you Really happy with the job to take care of you I would highly recommend them for your dogs. 5 star job

There is absolutely nothing that screams paradise here. One word. Rude. I called for a price to get…read moremy bunny shaved because he gets hot in the summers and the piece of trash that answered the phone had the audacity to ask me "why?". I told her does it matter why? And then she said that it wouldn't be good for him. I then told her I think I know what is good for my own rabbit. Then she hung up. Wow. Wow. I have half a mind to go down there and tell them off. Like this frikin receptionist thinks she knows more about bunnies than I do? When this is what I do! I medically care for rabbits! And I've had my own indoor litter box trained spoiled fed kale every day timothy hay eating toy playing not in a cage rabbits for the past 5 years. Go to hell Paradise Pets. I'm taking my money else where you entitled pieces of crap

Paige is an amazing groomer she is so calm and my 2 dogs are so relaxed…read more I would definitely recommend her.

My pups had a great experience with their grooming. They both came back looking and smelling great!…read moreAbbie did a fantastic job. My dogs' grooming had been a little neglected by me as their groomer and my groomer and friend for 35 years had major surgery and was unable to see them. We wish her a speedy recovery, but, in the mean time, we want to thank. Abbie for doing such a great job! I wish I had a better photo to share, but these pups will not sit still!

The staff has been kind and knowledgeable. I love the fact that they take the owners health into…read moreconsideration when covid or flu is high in the area. They are knowledgeable. They answer questions and are concerned about your fur baby (pet)!

One of the best places in the state of West Virginia for everyone to take you dogs…read more Over the years they have taken care of our babies are two beautiful golden retrievers we think the staff and everyone there. Five star operation won't find a better place to bring your dog cat bird etc.

Great caring service at reasonable prices. The staff is always want to help and make you feel like…read morepart of the PawPrints family.Highly recommended

I was charged $90 for no treatment for my furry baby, after waiting an hour and a half, and the…read morevet was a no show. The place has poor cutomer service and poor time management. The receptionist checked in people who came after me and the nurse said the vet will be with you in "just a minute." An hour and a half later I asked the nurse what's going on and she said we will be with you in "just a minute." It was 6:55 p.m. just five minutes before they close. Again,I was charged $90 for no treatment for my furry baby and after wasting an hour and a half.

I had an issue, at first the receptionist wasn't very helpful. The next day I got a call from I…read morethink the manager and she was helpful and resolved the issue.

They are great. I have been there twice with my dog. The first time he was sick they saved his…read morelife, they weren't even sure he was gonna pull through and he did. The second time he started getting sick, they hurried up and stared checking him over and got him on meds and sent the notes to my regular vet to do a follow up with.

TLC is the most amazing dog groomer in Morgantown... I'm sorry there is a review with such distain…read moreregarding them because it it the furthest from the truth. Remember, don't judge a book by its cover. If you want your dog to be taken care of, comforted, loved and appreciated... not to mention groomed to expertise and come home smelling like sugar cookies, this is the place to go! I would happily speak to anyone who is looking for a groomer or one to care for their loved animals. Trust, this is the place to be and go, and I would absolutely question anyone who would say differently. Love Sam and Charlie

I just felt I needed to respond to the review by Harry S. I work in an adjacent business of TLC. I…read moredrop in there from time to time because of my love of animals and to check in with my "daytime" neighbors. I'm sorry Harry had that experience. What he probably doesn't know is that these great folks had a death in the family, after that family member battled cancer. That being said, let me assure anyone reading these reviews that the staff of TLC ADORE animals and that this business has been around for a very long time. Dog hair? Well, they're DOG GROOMERS. Last time I checked, dogs indeed....have hair. If you want "perfection" for your dogs, perhaps spa Roma can fit them in. Just saying.