Great little shop with wide variety of creative options including cakes, cupcakes, cookies, and…read morepies. There is something for everyone! We tried a few options and while they were all good, some of cake in the cupcakes were a bit dry. Excellent staff...very friendly and helpful. Fair prices.

Best bakery in the Monroe/!Woodbury area. Just the most deliciously moist cakes and cupcakesread more

Paid $189 for a small cake with too much black fondant that turned everyone's mouth and teeth…read moreblack. Words were made with a cricut and flimsy paper with no backing. Alexis also requested to change the pick-up time by 2 hours at the last minute, causing me to change my kids' schedules, and then showed up 20 minutes late with no apology. But the WORST was that Alexis forgot to add my husband's (the birthday boy's) favorite part, the vanilla custard filling. So the disappointment was felt all around. I would not even be leaving this review, however, if Alexis had taken accountability for her mistake and offered a small refund (I asked for 25% of the cost which I believe is more than fair.) Alexis referred to her "no refund "statement on the invoice and refused to make this right (read below). This was an overall uncomfortable and disappointing experience. Alexis is obviously still learning a lot about cake decorating and business. You decide if you want your special occasion affected by someone who unfortunately lacks skills in these areas. Me: Hi, thank you for the beautiful cake. I was surprised though, after cutting into it, there was no vanilla custard or pudding. I believe that was what we agreed on and was on the invoice. Alexis: Good evening I truly apologize for not having filling in the cake. Yes, you are correct it is in the invoice. I had a few orders and I definitely could have missed it. I am very sorry for mistake. Please accept 25% off your next order as my sincerest apologies. I hope the cake was still enjoyable? Me: I had already told everyone it was going to have a filling so unfortunately there was a sense of disappointment when it was served. I appreciate the future order coupon but I really feel like some money should be refunded for this cake. To me, that would be the appropriate approach. Alexis: I am sorry to hear that. I don't offer refunds as noted in the estimate and invoice. For this time I will extend the refund of $10 for the filling not being added as this is the charge for the filling. I was hoping to offer a greater discount and better experience for the future. Me: $10 is unacceptable. For a $189 cake that was made wrong, I expect appropriate reparations. Essentially, I did not receive what I paid for, and you refunding me the cost for an ingredient is insulting and a failure to recognize the disappointment and embarrassment my guests and I experienced because of your mistake. In order to make this right, I would expect a minimum of 25% back from the original invoice. Out of respect for small business owners, I have not published my concerns online, however, I do expect good customer service. I hope you will reconsider the situation and make the appropriate reparations. Alexis: Good morning Barbara, I understand the inconvenience and disappointment caused and I apologize. Correct I acknowledged the filling was missing from my mistake. I charge $10-15 for fillings which is why I extended the cost of the missing portion of the order. 95% of the cake was completed as ordered with the addition of the macarons I made as well. There are no refunds and this is stated in estimate and invoice provided. I do apologize for the vanilla pudding filling to have not been added and have offered the refund for the charge of the filling as well as 25% off a future order. Me: Well it's unfortunate that I have to make this public and I do hope in time you take a little more pride in your customer service. Also, when you request to change the pick up time, it's best practice to show up on time or at least apologize if you are running late.

Alexa did my husband's bday cake and it was exactly What I asked and then some. I love her…read moreprofessionalism, and punctuality. And she is very very sweet . Forever customer

Wow! So glad I gave this place a try! The oatmeal cookie with buttercream filling was amazing. The…read morecookie was moist and delicious. The apple tart was amazingly flakey and delicious. I also got a six pack of there cupcakes, all different kinds! Each one was moist and sooooo good! The place inside was clean and festive, the employee working was extremely nice and pleasant and was able to answer all my questions! This place is definitely a winner

Omg , this is a lovely bakery where you get the real frosting, moist cake & beautiful finishing…read moretouches on the cupcakes . The owner told me she makes birthday cakes too so I will definitely be calling her with 2-3 weeks in advance notice. I got a variety & the strawberry icing was incredible but also the maple bacon & chubby hubby peanut butter were all irresistible to try which I did all at once. Frosting and decorating are important to me & Whipped checked all the other boxes too as well as the owner being so amazingly talented & so nice !!

Great kitschy place. Good coffee, retro vibes, good Pain au chocolat and cool novelty/ retro candy…read more Surprisingly handicapped accessible. Only 1 observation, not conducive to working on a laptop while there, but maybe that's a good thing. It might spoil the vibe / atmosphere. I'd give it 4.5 stars, but the app doesn't allow for half stars, so 5 it is.

This place is so cute ! Staff is soo friendly and sweet . I had half decaf coffee, cheese cake and…read more cinnamon roll. Everything was great! Definitely will return when I get to the neighborhood:)

I can't say enough great things about Bossi's Bakery! From start to finish, the experience was…read moreamazing. Bossi is incredibly personable, kind, and truly passionate about what she does. You can tell she genuinely cares about making each order special. I actually came to her with only a week's notice hoping to get a custom cake made for a retirement celebration. Not only did she say yes, but she absolutely delivered beyond expectations. The cake looked incredible, beautifully designed and clearly made with so much care and talent. And the taste? Even better. Every bite was delicious! It was fresh, flavorful, and a huge hit with everyone at the party. People kept asking where the cake was from. If you're looking for someone who is talented, accommodating, and a joy to work with, I highly recommend Bossi's Bakery. Amazing customer service, stunning work, and truly yummy treats. I'll definitely be ordering again!

The place looks absolutely gorgeous. It's nice and simple, good air conditioning. I've gone back…read moretwice so far just for their delicious Biscoff Cupcakes! And my sister absolutely ADORES the cookies there. The lady who's always in front can seem a bit serious and uninterested but I'm pretty sure that's just how she is, she's overall nice. :)

Great bakery with semolina bread. I no longer need to bring it up from the city. But get there…read moreearly or it will be sold out! Nice selection of Italian cookies and pastries. They have live music on the weekends. It's a nice vibe here. Well done!

They really drop the ball around the holidays, unfortunately. My family has been faithful to…read moreDeFilippis for years. We ordered ahead for pickup on the morning of Christmas Eve. In the past, they would open their window and allow the pickup orders to grab and go. With new ownership, it was a trainwreck. We got there very early and were stuck waiting for 2 hours. Yes, it was really that long. There was no separation of new orders and pickup, so those who ordered ahead had to stand behind those who were ordering for the first time. When we finally got to the front of the line, 2 hours later, our order was still being finished in the back.... I know. You think it'd be done considering it was ordered ahead... Be careful when ordering around the holidays. People were extremely unhappy. My advice is for them to ONLY accept order-ahead orders during the holidays so they're not stuck helping those who procrastinated while those who planned must wait. It really ate into our holiday time as well...

Went in this morning because I was looking for breakfast and some good coffee. The shop was easy…read moreto find. Walking in it's a cute quaint little shop with ice cream, lots of baked goods, coffee, and breakfast. I ordered a breakfast sandwich on a croissant and a medium mocha with whole milk. The coffee was very creamy and delicious, the bacon, egg, and cheese croissant sandwich was also very delicious! I will definitely be back when I'm back in town!

Ordered a cake and cupcakes for a birthday party…read more The cake was dry and the frosting had no flavor. They didn't have a box for my cake so she had to use a large Amazon style cardboard box, jaggedly cut, with copious amount of tape, holding it together. Their design printer doesn't work properly, and the picture on the cake was missing red (anger from inside out was yellow). I knew this ahead of time, but chose to do it anyway. The cupcake's icing was disgusting, and the flavor was probably from the food dye; almost a chemical taste. There's no way there was sugar in them. The vanilla and chocolate cupcakes were cooked properly, but the red velvet was overcooked and dry. The owner just opened a store in midtown Manhattan, and it seems that this store is an afterthought to her.

What a cute little shop! I've had their chocolates before because they're sold all over the area,…read morebut I stopped in one day for a milkshake. Great ice cream selection, amazing looking sundaes, and the milkshakes are out of this world! Staff is super friendly. Line was long but moved fast (hot summer day calls for goodies). Stop in for a treat ASAP!!

So glad there a local chocolate shop and be wanting to try here after having some of there products…read morefrom a candy store they ship to in beacon. Amazing chocolate truffles and very affordable as well. Service was so super nice and offered suggestions on what's good. Plus a finally note, they are open late every day til 8pm. Most chocolate and candy places would be open so late, so a great place for your chocolate fix.