So two days after I wrote my review, I was able to bring Ninja in for his fluid treatment. EVERYONE…read morewas very nice and accommodating, yes, even the one woman I mentioned before. Maybe she was just in some dire need of time off?? I did mention that there was no mention of them being closed on Christmas Eve on their website, vmail or door. They all seemed surprised but no one was apologetic. The vet tech however, did go out of her way to let me know that they would be closed this upcoming Saturday which I appreciated. Tuesday or Wednesday another vet tech called me and said that he had heard of my experience this past weekend and was calling to let me know in advance that they would be closed this upcoming Saturday. Now THAT is what I'm talking about. THAT is service, THAT is being considerate and THAT is appreciated.

Based solely on the receptionist answering the phone today at 8:30…read more EXTREMLY UNPLEASANT, DOWNRIGHT RUDE Granted, after a while the little people feel like all the power is in their hands, because they get to answer the phone and play gate keeper. No wonder vets across the country are suicidal! They want to help animals, but prices are sky rocketing and people move onto where they can afford. Very nicely I asked her 2x if she can give me a BALLPARK price of what neuter for a male cat costs at their clinic. She tells me she can give me a price of an office visit. ??? Is that what I asked? You do not recall 2-3 different totals for a neuter to give a client an estimate???? As in it's in 200's it's in 400's - so a person has SOME idea what you charge? You are a very rude little b---c and if I'd fire you if I was the vet and you cheated me out of that much income. This review is solely for today's gatekeepers, not to reflect on the vets or nurses

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

Be warned- This place does NOT have cameras. If an incident happens there will be no evidence of…read moreit. Our first incident here was when our dog slipped out of her collar when a staff member was handling her outside of the building. Our dog ran into the busy road and narrowly survived. We decided to give them the benefit of the doubt that it was an honest mistake. Last week when we picked our dog up at the end of the day we were informed that she had a gash on her leg and had been limping in the morning. We took our dog to a veterinary urgent care facility and, five hours and 1500 dollars later, we were informed by the vet that she had most likely been bitten due to the nature of the wound and the level of pocketing. Our dog now has stitches, a drain, has to take medication, and has to be monitored in a cone for 10-14 days. The following day I spoke with the owners. I asked why they hadn't called us when our dog was limping in the morning, and why they again failed to inform us that they found a bleeding wound on my dog in the afternoon. The male owner spent the conversation downplaying the event and arguing with me, claiming they had only seen a "little red dot" and that "these things happen when dogs play". He also came up with excuses like, "it's hard to see wounds sometimes because of fur," yet our dog has short white fur. No matter what, the owners/staff should have called us when they noticed that our dog was injured. They refused to help with the vet bill, but did refund our daycare package.

Small facility but super clean- today was my 7 yr old little poodle rescue's first day and he…read moredidn't want to leave. Doggos are free to frolic in and out on their own- not crated. They all looked very happy and engaged. Lovely owner in charge.

From the owner: We are cage free for daycare and boarding. We don't charge any hidden extra fees. The boarding dogs…read moreenjoy daycare during the day.

I've known Dawn for what seems like forever! She is literally a Dr. Doolittle when it comes to…read moretaking care of your "kids". She does more than just basic care, she actually loves and wants to be with them! You will not find a better pet anywhere!!!

This is the most caring loving ,honest,educated,problem solving.knows dogs and animals .i would not…read moretrust any other person.if u don't hiŕe this pet lady,you won't relax.5 star i love her.my animals love her.and we come home so happy.Shes worth every cent and more.use her won't be SORRY.Joann giglio winsted ct

I was able to get a quick appointment for my Maltese poodle. Upon arriving, I noticed the beautiful…read morebuilding with pretty landscaping. Also a large fenced play area for dogs. My dog went in for a full groom, looked amazing, and was out in 2.5 hours smelling oh so wonderful!! He didn't look stressed out like his past appointments at the grooming chain. The variety of services is insane AND reasonable! The Pat the owner was so friendly and genuine. I'm happy I found All4paws and look forward to bringing my other dog for services too!! 10/10 recommend!

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

This is a fantastic pet sitter for the North West Corner of CT. Strong recommend. Nicole is so…read morewonderful & our dogs love her! She's a pleasure to work with and has such extensive knowledge in pet care--it's amazing. We love and trust Nicole to watch Nico + Charlie any time we are away or need them to get a good hike in. A great and trusted service, check it out! --Sally LeGrange

From the owner: At Hiking Hounds CT, we specialize in providing exceptional pet care tailored to meet the needs of…read moreyour furry family members in Litchfield and Dutchess County. With over 14 years of professional experience and a passion for animals, we offer a range of services, including pet sitting, at your home boarding, drop ins, day care, dog walking, puppy care and our signature dog hiking adventures. Our dog hiking services are perfect for active pups who crave exercise and mental stimulation, while our at-home pet sitting ensures your pets feel safe and comfortable in their own space when you’re away. Our expertise has been featured in publications like Forbes, The Hamptons Pet, and WAG, highlighting our dedication to exceptional pet care and rescue advocacy. Whether it’s daily walks, personalized care, or keeping your pets happy and healthy while you’re away, Hiking Hounds is here to help. Contact us today to learn more or book a service! We can’t wait to meet you and your furry friends!

My 8 year husky mix had never experienced boarding before. Harvey's House was recommended to me by…read morea couple of people so I decided to contact them. The owner and partner arranged a meet and greet with Lola and it was perfect. Lola has anxiety and does not like strange dogs or people. Andrea let Lola take separate space and kept her and the other dogs apart while Lola adjusted to being there. During my 9 days of vacation, I was sent updates, multiple times during the day and pictures. Leaving Lola was very hard but Harvey's Pet Care made it easier. Anytime I need pet care, I will give Harvey's house a call. I can't thank them enough.

From the owner: In need of a pet sitter? Harvey's House PetCare is the place for you! We provide boarding within…read moreour own home so you don't have to leave your dog(s) at a kennel. They will get their own mini vacation while still enjoying the comfort, love, and care from home. Plus, my Goldendoodle, Harvey loves having friends over and is great with all dogs! All types of dogs are welcome provided they pass Harvey's test during a fun meet and greet at the House! We also provide walks, doggy daycare, and will sit for your dogs/cats in your home if that's what you prefer. We only board dogs but can provide check-ins for most animals if needed! We take dogs with anxiety and dogs who may need medical accommodations such as shots or pills. We also take dogs who are deaf or have other physical impairments. Puppies are welcome too! We hope you consider Harvey's House for all your pet care needs!

I have never found a more caring, compassionate, attentive professional than Katelyn. She goes…read moreabove and beyond what is asked of her. I am beyond grateful to have found her.

From the owner: We care about our pets first and believe wholeheartedly they should have a fun time while their…read morefamily is away as well! We make sure our Oasis Family pets are well taken care of with plenty of kisses, snuggles and daily photoshoots so they get the attention they deserve!

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

CMDT is the absolute BEST! When looking for trainers and puppy/dog socialization spots my husband…read moreand I did extensive research and interviewed places to ensure we felt comfortable and confident that our pup would be in the best hands. I cannot express how glad we have been with our decision to bring our dog to CMDT. Bee and Derrick are wonderful. They make themselves available (within reason) for any questions or help with training. The classes are informative and have been instrumental in our dog's fantastic training progress. Our pup has always come home happy, healthy, and tired from a day of socialization and training when she goes to puppy daycare, and we love watching the livestream so we can see her having a blast. What I personally appreciate the most about CMDT, beyond the care and compassion of the trainers who undoubtedly love the dogs, is the method of training they provide. No harsh punishment necessary. The dogs learn through basic positive psychology and reward association. We do the homework between classes and have seen our dog become more well mannered, confident, and happy through good training. If she could leave a review I think she would say CMDT is her favorite spot, given how excited she is every time we pull up. Thank you to Bee, Derick, and the other trainers who have treated our sweet girl like their own precious pup!

Did everything that they said they would do. Theresa was very nice and fit my schedule in to hers…read more I would definitely use this service again. Very thorough, punctual, and did exactly as requested.

From the owner: Fully bonded & insured dog walking and pet sitting company offering dog walking packages, available…read moreearly morning to evening, dog training, and in-home care as well as on-site pet care services customized to you and your pet's needs (cats & birds, too). In addition to pet sitting, we can also check and bring in mail, newspapers, trash/recycling, water plants, or adjust curtains and blinds when requested. Angie's List Super Service Awards, Best Pet Care Company, 2014, 2015, 2016 for the areas of Avon, Granby, Simsbury, Weatogue, Canton, East Granby and Farmington. We are a family locally owned company founded in 2009, experienced, and well-staffed group of mature and dedicated animal lovers ready to give your four-legged friends the best quality care possible. We do not service the cities of Hartford, Winsor locks, Ct or Westfield, Mass. Member in Good standing, Pet Sitters International. Bonded and Insured with Travelers Insurance Company. Second oldest Pet Care Company in Connecticut.