I really enjoyed the friendly staff. They take care of my cat at least once a year when we go on…read moreextended vacations. Very clean and well kept business.

Today is the first and last time I will use this facility for my dog. We just moved here from…read moreBoston. My dog (55lbs) has been boarded and in daycare/daycamp in Maryland, Seattle, and Boston where we have previously lived. He is not new to this. He was going for his daycare evaluation and a bath. He loves going to daycare and is well socialized. I have never had an issue with his behavior in any of his former daycares. (I have yet to pick him up from his bath, hopefully all went well there. I can only comment on the daycare eval). In his notes I specified "he does NOT like golden retrievers. Not even a little. Do not place him with goldens." I also specified he can become over stimulated and will need a time out/break after too much play time. I made sure to tell this to the person who was taking him for his evaluation day too. Fast forward to this afternoon, I get the phone call that I was correct. He does not like golden retrievers and gets "triggered" by them. I was notified he was barking at other dogs and humping them. They then told me that he would not be able to participate in daycare there until he gets some training. (Um, he's had 2 levels of training). I verified with the person who spoke with me "So, you placed him with golden retriever(s) after I SPECIFICALLY put it in his notes he cannot be around them, AND I told you this when I dropped him off?" She replied "Yes. Because they do not have the facilities to keep him away from a specific dog or dog types in daycare". (Maybe that should have been disclosed to me???). I would not have dropped him off. I asked why he could not have been placed with the smaller dogs or given a break because he was overstimulated? Apparently that was not thought of. The Pawtales person I spoke with did tell me he could try again after he got some additional training. I'm pretty sure their personnel need some training.... I'm not interested in a facility that is willing to put dogs in danger by not listening to the owners who know them best. We trust these facilities to have dog knowledge and understand dog body language, and listen to those who know them best. This facility is definitely not that place. Do not trust your dog with them.

Boarded our two greyhounds for a week while on vacation. We returned to find our dogs suffering…read morefrom weight loss, dehydration, and almost identical injuries on both hind legs. Dehydration was blamed on time spent on patio. IF true, a competent staff would have recognized a problem and taken corrective action. It's clear no corrective action was taken. The injuries were blamed on the time spent sleeping on a hard surface. We were told the dogs would have cots to sleep on, but because they supposedly had a potty accident, the cots were removed. Nonetheless, the injuries appear to be cuts/scrapes, not pressure wounds. Again, a competent staff would have noticed a problem and taken corrective action. If there is something in the kennel causing injuries, why has it not been addressed? We received NO COMMUNICATION regarding injuries, not even when picking up our dogs. I guess they hoped we would not notice. We received NO COMMUNICATION regarding weight loss/dehydration, but I guess they would have to first be observant enough to notice a problem. We paid to have our dogs taken care of but all they seem to have received was neglect. NEVER AGAIN!

My 8 month old puppy spent 9 hrs here and when I picked him up I was told the dogs only go out…read moretwice a day for about an hr each time. That leaves my puppy alone in a crate 7 hrs. The reason I sent him to doggie daycare was to play with other dogs. It's nice the first visit is free but we won't be back .

Excellent full service Groomer. My little 6 month old maltipom looked so good. Bath, cut nails…read more Could tell he felt so much better.

I have used paws and claws three times and never plan on going any where else. They cut my…read morelab/poodle any way I have asked very well. Yesterday I ask the groomer to use her judgment and cut her how she thought. I was not disappointed by any means. She looked and smelled beautiful. Iam very happy with the cut and the price. My girl is not aggressive however is afraid and must be very difficult to manage During her cut. Good place good people and close to home. Janet and Bella

Owner is fantastic to work with and the staff was great. Our fur babies were well cared for and the…read morekennels are large and clean. Will definitely use them again. Thank you for giving us a piece of mind so we could enjoy our vacation. Minnie & Issa say's Thank you too.

I ADORE THIS KENNEL! The on-site owners take such good care of my Breezy and Scamp and are so…read moreaccommodating to my schedule and needs. They give scheduled meds, always answer when I call and go out of their way to make me feel special. And although there are hundreds of dogs that board there, they always remember my dogs' names and needs. That means so much to this dog mama! Extra clean and just a beautiful scenic piece of land.

These guys are great! Very professional but with a nice personal touch. We have a 4 year old German…read moreShepard, it can be tough to find people who are good with large dogs, they did a fantastic job and even left me a signed note when they returned from the walk.