Older facility that is maintained very well. Clean, and no smells typically associated with…read morekennels and grooming facilities. The staff is friendly and attentive.

Love this place . A peace of mind knowing my dog is in a safe and loving environment when I'm on…read moreholiday.

This place is so awesome. I loved that they have a coffee shop/ bar where you can hang out and wait…read moreon your dog to get groomed. I have always hated to leave my pup during her grooming appointments so this was such an amazing idea to bring to hickory. My dog is also a very nervous girl but Wendy did such an amazing job with my pup, she took the time to make sure she was calm before she started to groomed her. Highly recommend Tails and Ales to other dog parents in the area!

Had a great time here with our labradoodle! Great environment and so nice we have a place to grab a…read moredrink with our puppy! The owner Jim was great, so nice and friendly!

My 10 pounds maltipoo had many mats on his body and his hair was very long. I had taken him to…read morehaircuts every month at petsmart but they just did not do a great job so I gave poocchi a try and I think thy did a great job! They charged me 40 dollars for the full groom (that is extremely inexpensive for the quality I received). They are very bad with keeping time, I had an appointment on Monday at 9:00 but they never opened because of snow. Yes, the road was icy and even schools had closed, but they sure could have given me a call letting me know not to come. I made another appointment on Friday at 9:30 and they came on time. They even gave me a discount for having to wait on Monday. However, I was told that it will take about 3-4 hours but it actually took them about 5-6 hours. It was not a problem for me since I did not have anywhere to be, but it is good to note that it takes longer than they say that it does. The groomer seems very experienced and caring. I am giving her a five star because I know that I will be going back and she deserves better reviews than this. I recommend poocchi if you have time and are not in a rush. They do a good job with affordable pricing. These are pics of prices, before, and after respectively.

This place has two names on here, putty cats and poochi, poochi is the only signage on the building…read morewhich should have been a sign. We brought our cat in and the groomer was summoned by saying "the cat is here." Our appointment was at 10 in the morning thinking she would be taken care of rather quickly however that was the opposite. We called to check on her at Noon and they had yet to even start on her. We didn't get a phone call until after 4 to let us know she was finished. Our cat really isn't used to being in a small cage for hours on end and when I questioned them if she was in there all day, I was met with odd explanations that led me to believe, yes she was in her cage all day. Along with dogs running around everywhere and attempting to escape I'm pretty sure our cat will not be brought back to Poochi.

I have been using the wonderful people at Tattle Tails for over a year. They groom my sweet Grace…read moreperfectly every time! Before I moved to Morganton, Grace was always so nervous going into the groomer, but here she walks right in, no problem. Great people, great service!

Took our new puppy to Viewmont Animal Hospital . Everyone was exceptional with our dog…read more Veterinarian was caring and informative.

We switched to this vet as our former vet was 40 minutes from us. They were so kind to my timid dog…read moreand made her feel more comfortable. Would recommend them to anyone!

This was our first time with Heather. She did an amazing job grooming our labradoodle. She is soft…read morespoken and so sweet, putting Teddy at ease in new surroundings. The cut was the cutest she's ever had and it was done in a timely manner. Her prices were a little more than we've paid in the past, but the experience was well worth it. I'd recommend Heather to all my friends and family. We'll definitely be back, even though we're moving out of town. She's worth the drive time.

I had the worst experience at this place please please please do not use this place. I am a…read moredisabled veteran and I have a service dog I went here to have my dog bathed and nails clipped. She made me Leave my dog due to another person had an aggressive dog I came back 30 min later witnessed heather aggressively squeezing my service dog face she was whining I didn't say anything went and left her a one star review on Facebook then heather proceeded to txt me and insult me by implying that I needed mental help. Since then I have been harassed by her friends that use her service and I have been threaten by her husband to physical assault me. I have been verbally abused via Facebook from over 60 people trashing me due to bringing this to the public I don't believe any dog should be abused by anyone nor a disabled veteran be treated the way I have and have my mental health insulted or my name trashed. Please do not make the mistake I did and let her groom your fur babies :(

I've been using Alicia for over 15 years and she's known all my dogs…read more Excellent... wouldn't use anyone else

I have a golden doodle and a lab mix that I have always taken to the big pet stores for grooming…read more When I moved to hickory a year ago I had no luck getting an appointment anywhere. I ended up trying to give my dogs haircuts and baths myself until I found A-1. I called in January and they got me an appointment for the following week. Since then, my dogs have seen Star monthly. She takes such good care of my babies and I couldn't be happier. I can't recommend her enough!!

We love snippin Italy and dippin five minutes and have been taking our dogs there for years…read more Whitney is great and the place is super clean. Hlightly suggested It.

i have taken my dog to multiple places for a haircut. this was the most reasonably priced and they…read more cut his hair just right. I will be coming back.