I've been taking my dogs there for over 5 years and was happy. I just picked up my 10 month old toy…read morepoodle and he was cut unevenly and had bald spots AND I WAS CHARGED $20 more! It was explained that was because I waited 4 months in between cuts. $75 for a 12 pound dog. GO SOME WHERE ELSE. I WILL! Nothing like punishing your regular customers.

Amazing job on my cats! Chris, the owner, cares about your pets. Very reasonable prices. Don't know…read morewhat's up with the negative reviews. Probably disgruntled past employees.

The groomer has the best patience and creativity I've seen yet. She is sweet and professional…read more After my first visit with my dog Quincy, I can totally trust them when I drop off my baby and go about my errands. Their salon is well equipped and smells pretty good. Her name is Kayla.

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

Our different cats have been a faithful patients of Dr. Culek since the 80's. I can't say enough…read moreabout the care and concern that she, as well as the Eastside Staff, have shown our cats. I would also like to say a great "thank you" to the boarding staff at Eastside. I had to board my two cats for the first ever for about 13 days. Although I was greeted by two "sulky" cats, which would have happened even if I got someone to take care of them at my house, my cats were in excellent condition and their fur was just as soft and silky as it was when i dropped them off!!!!

The lady is very nice. My cat was in a clean place, had a clean litter box, and was given plenty of…read morefood and water. This means a lot during a tough time.

Both myself and my mom have used this kennel for years. My dog always seems happy to go and show…read moreoff her toys. i have had nothing but positive expericances for the past 20 years!

Brooke was so gentle and patient with my Banjo! Banjo is a labadoodle pup and had alot of energy!…read moreBrooke did an amazing job removing his mats and very good pricing!

Lately it seems finding a decent kennel is more of a task and makes going on vacation a difficult…read morechoice. Lately we've been finding folks to just come to the house and house and dog sit because it's cheaper in my dogs won't get sick. Our normal go to kennel unfortunately our dogs come home sick every single time from that kennel without fail. Between violent explosive diarrhea and bouts of kennel cough we elected to try someone new. The second candle we went to was run by a elderly woman who sings her better days have gone by her. While she was nice she forgot to feed her dogs. We came home with more than half of the dog food we sent there which was perfectly portioned for them. My neighbors recommended kennels of Stone Creek we figured third time's a charm. They have an updated website you can register online and of course you have to have your kennel cough and vaccines updated for your pets. That's normal for any kennel. I always thought it was weird that kennels would not let you see where your dog was going to be staying but to be quite Frank I'm pretty sure it's just so the other dogs don't go crazy when someone comes in. I put both of my dogs in the same run and there is no interaction or play time with other dogs and quite frankly I'm fine with that. All of their food was labeled and consumed they came home tired but happy. It's about 60 bucks a day for two dogs of this size so our vacation bill was over 400. But 10 out of 10 would do it again anything so my dogs are taken care of with peace of mind

Nothing fancy but this place was our vets first choice for boarding our 14 year old German Shepard…read moreand 10 year old chihuahua. The dogs did fine here and the owner was very nice and relieved my worries about leaving the dogs for the first time. We did call to check in on the dogs and the staff that answered was so nice and relieved my worries as well. I learned that boarding dogs isn't cheap but they are pretty reasonable. We had prices as high as 1500 for 10 days. I believe we spent 400 !!!!!!!

Kristina is an amazing groomer as well as a kind and respectful person. The former client, for all…read moreintents and purposes broke into the main portion of Kristina's house. You cannot be rude enough to walk into a person's house and then turn around and bash them for what you think is unacceptable. At some point, you have got to let it go. Kristina did nothing wrong and the former client's dog was not harmed in any way. There is only one wrong person in that scenario and Kristina is not it.

My dog has been seeing Kristina at Lotus Paws Grooming for about a year, and until today I had no…read moreissues. The quality of the grooming itself has always been good. Today, Kristina texted me asking that I pick up my dog in 15 minutes. I arrived exactly 15 minutes later. Instead of meeting me outside as usual, there was no answer at the door. I waited several minutes while hearing my dog and another dog barking nonstop inside. I knocked and repeatedly called her name with no response. Because the door was unlocked and she knew I was arriving at that exact time, I became genuinely concerned for her safety and entered the home. I continued calling her name while standing in the doorway and while going down to the basement grooming area to retrieve my dog. I received no response the entire time. I then walked back upstairs through the kitchen and living room, still calling her name, until Kristina appeared wearing headphones and smoking a cigarette. Kristina became upset that I had entered her home. I explained my concern and believed we left on acceptable terms. However, shortly after returning home, I noticed I had been blocked by Lotus Paws Grooming on Facebook. A friend who posted a review describing the incident and my mother--who asked about grooming licensing--were also immediately blocked. I also attempted to leave a Google review but was unable to do so, as the business is not listed on Google. Given the blocking that followed, this appears to be intentional and prevents customers from leaving public feedback. The home and basement grooming area had a strong cigarette smell and was not clean. This may be a concern for pet owners who expect a clean, smoke-free environment. While the grooming itself has previously been satisfactory, this was a negative and concerning experience. The events that occurred today, the condition and environment in which dogs are being groomed, and the way concerns were handled afterward raise serious issues. Based on this experience, I would not feel comfortable returning or recommending this business to others.

We have been taking our pets here for about 8 years now. Valerie is the most caring and kind vet I…read morehave ever had. And I have had a few. And the care she gives the animals is stellar. My dogs have truly loved her. I will never forget the first time I met her. Our big, sweet dog, Sosa, had an emergency and she spent 4 hours working on him. When it was time to leave, Valerie walked Sosa out and as Sosa got to the front door he stopped and turned around and went back to her and laid his head on her leg. He was thanking her. It brought tears to my eyes. And she has been our vet ever since. I also want to say that the office staff is always friendly, helpful and caring. I could not imagine going to any other vet and I highly, with all my heart, recommend Grand Valley Veterinary Hospital.

Great staff, very helpful and caring. Have seen three of their Vets with both a dog and cats and…read morethey are always so caring, thorough and professional. They are very loving towards your animals and explain everything that they are checking as well as the results and treatment plan. No Vets are inexpensive these days, but I feel I receive good value from this clinic.