I take my dog Ripp and every time I do it is a pleasant experience. The young lady that I deal with…read moreis wonderful with him. He always looks great smells great. She does exactly what I ask her to do. She is very good with him. I couldn't ask for a better experience for me and my dog and her prices are very reasonable for the amount of attention to detail that I get. She is very professional and treats your dog like she would treat her own dog. I would highly highly recommend this business. I absolutely cannot say enough great things about this place so if you're in need of your dog or cat getting groom, go here, I've done my homework and I've taken my dog to other places and no one compares.

They are so nice They fo a great job. Their not expensive…read morewhich is nice for retired people.

Great experience for our five month old Labradoodle Ozzie. Would highly recommend the owner and…read morestaff

I am disappointed. Carmen has been twice to Doggie Spa, and upon leaving our 2nd appointment, the…read moreowner told me Carmen was "difficult." She and I have discussed that Carmen, a 2yr old Bernedoodle, is very excited but she assured me prior they've dealt with this before. Now the Spa will not even text me back for an appointment, I have left several messages. Not a winning strategy for business, you just don't do customers that way.

I took my two cats there to get their nails trimmed, and my one cat had mats on him. I had been in…read moreand out of the hospital and haven't been able to brush him properly.Jan and another young lady groomed him and bathed him, and it wasn't an easy task. He was very scared and they were troopers. I tha them from the bottom of my heart. I wouldn't take my animals anywhere else. They are the best. I have been going to them for over 30 years.

Awesome! I've been bringing my dogs here for years. Our Golden Retriever just loved coming here…read morebefore he passed. We take my 110 lb Black Lab here too. And he's not easy to bathe. I tried to save a few dollars there last few years bathing him myself and it is all worth the money to take him here. Not an easy job they have and they just are so supportive and very fast to respond to requests. Would recommend them every day of the week!!!

I frequently go up to the Pet Supplies Store in Willoughby. This location is individually owned,…read moreand all of the employees are always so friendly and extremely helpful if I need any advice.

Decided to try this location for their grooming services as other groomers have had trouble cutting…read moremy Yorkie Poms nails. I wish I knew the groomers name, but she did AWESOME! She didn't make a big deal about cutting my dog's nails and mentioned that she just had another colleague hold her while she cut them. She also did an awesome job on the cut. This was a new style for my baby, but I really like it. She seemed to be really good with my dog. She was done in about 2 hours and gave me a promo code for the luxury shampoo and conditioner add on so it was free. The store itself is nice. It feels a little smaller than other Per Supplies Plus, but maybe that's just the layout. But it seemed clean and well organized. They have three self serve wash stations which looked really clean and were labeled as disinfected. My pup made a boo boo on the floor as we were departing and the workers were really kind about picking it up. I'll definitely be back. This was probably the best grooming experience I've had in a while with my baby and the prices are great!

We have a giant schnauzer and a specific haircut we want for her. Halos Place always does a…read morefantastic job and we're very thankful for the great haircut, every time!

From the owner: Now taking appointments in your area! We are a full-service mobile grooming salon, serving both…read moredogs and cats in portions of Lake, Geauga, and Cuyahoga counties. We love what we do and are an advocate for your pet, providing grooming advice and education to our clients in order that they can provide the best care for their pets between appointments.

We love Bailey's Bark!! If you are looking for reliable, trustworthy, pet care, Bailey's Bark is…read morefor you. Leaving our 4 year old Lab was hard but our confidence in Tammy, Cynthia, and all at Bailey's Bark made it possible. She loves them and is comfortable in her own home, enjoying her walks, play time and overnight pajama parties! Thank you, Bailey's Bark!!

This place is not suitable for large dogs. Especially if your dog has a lot of energy and is…read moreanxious about the experience. My husky had a rough time and the end result was way less than an average grooming job. The price tag was more than double of what we were quoted when making the appointment. Communication during scheduling was difficult and confusing. Tammy, the owner was abrupt and basically laid out a laundry list of things we needed to do. Including medicating my dog if we choose to use this place again. She also mentioned using a muzzle too. I understand not all dogs are going to take well during a grooming session. I felt as if they had no idea how to handle an anxious dog. My husky developed skin hot spots shortly after. Also, his behavior regressed too. It took a trip to the vet and a lot of patience to help get my Husky readjusted back to his normal routine and behavior. I will not be going back. My experience was a total disappointment.

We got a new Puppy and Pet Supplies is within walking distance. The employees are always very…read morefriendly and helpful. They also have a very good selection of products from food and treats as well as hardware like leashes, collars, toys, etc. We have shopped there more than a dozen times and we have never been disappointed. Now 'Skye' needs a haircut!

I visited Pet Supplies Plus to use the self-service dog wash and was assisted by a cashier named…read moreJaden. From the moment we approached the register, he rolled his eyes and appeared visibly annoyed. While checking out, I noticed a young employee leaving the store in tears. Out of genuine concern, I asked Jaden if she was okay and whether she had been fired. Instead of responding professionally, he told me to "shut up and mind my business," then continued the transaction. After completing my purchase, Jaden immediately walked into the office and spoke with a woman I assumed was a manager. They both laughed while looking directly at me, which made me feel uncomfortable and embarrassed. As I waited for the dog wash to become available and browsed for dog food, I overheard Jaden discussing the interaction with another employee, seemingly portraying the situation as though I had done something wrong simply for expressing concern about a coworker. I found the entire experience unprofessional and disrespectful. There is never an appropriate reason for an employee to tell a customer to "shut up and mind your business," especially when the question was asked out of concern for another person. I hope management reviews this incident and addresses it appropriately so future customers are treated with the courtesy and respect they deserve.

Excellant Amanda is excellant…read more My girls love her, once they're in the spa Very caring

After my groomer, who was coming to my home, decided to take a hiatus ( without any warning or…read morenotice) We were left somewhat panicked. That groomer also worked at a dog Salon, which was an option, but the recent YELP reviews were awful. Our dog is a puppy mill rescue, who had been abused and can be fear aggressive when confined with anything around her neck. She's never bitten anyone but gets snappy if you pull on her. So we need a groomer who gets that..... 95% of the time this dog is a lap dog, desperate for affection. She's also actually afraid of people and other dogs, terrified of cages,( she was in a cage for the first two years of her life)which is why going to a regular dog Salon was the least favorite option. So enter Furryland! We have had two groomers. Both were excellent. Both listened beforehand to her history and her trigger points. Amanda now has been her groomer the last few times and the actual grooming is terrific. She really did what I asked regarding her ears, which is difficult on a Doodle. Our original groomer just always kind of did it her way. Lol. But most importantly, our dog wasn't stressed. And before anyone asks, we have always used vet prescribed sedation to reduce anxiety. But it didn't yield the same results with our prior home groomer. So overall, the grooming results were terrific, the commutation via text while your pup is in the van is excellent, the personality and listening skills of both Amanda and staff have been so pleasant to deal with.

the absolute best groomer I have ever worked with. great with the pups and very considerate and…read morefriendly with her customers.

I've had groomers come and go and then there's Ruff Haus. Ruff Haus has been consistently loving…read moreto my dog and he responds to her well. He's not afraid to go into her area and he's wagging the tail to see her. This makes a great relationship for my dog. If you want your dog treated like her own, this is where you want to bring your canine grooming needs. Reese also easily makes appointments by email. This is great for busy people who need to plan their schedules or for people like me, retired and just ask when. Don't drive miles to take your dog to whomever, take your dog to Ruff Haus in Madison, it's home, she's great with the dogs and her prices are competitive.