My little one had a great time at Chesapeake pet resort. The daily updates on Facebook were…read morefantastic and I'm so pleased with the group play that the dogs got to partake in. I highly recommend this place to board your dog if you have to head out of town.

We were so much at peace leaving out pet for three days in a row. The staff were very kind and…read moreunderstanding in accommodating our pet in an out of office hours. My pet was taken care well and returned less stressed this time. Thank you folks! S.S Timonium, MD

I have a 15 year old, newly blind dog. When I inquired about another kennel at my vet, they said…read morethey have heard good things about Trails End so I decided to check them out. I'm so glad I did! They do day visits which has allowed me to be away from the house for more than 3 hours at a stretch. Sight seeing here I come! I have had them come twice to take my dog out to potty and give him some attention. Both times I have received pictures and a cute report. When I got home he was contentedly sleeping in his bed. At one vet visit I mentioned to the vet tech that we would be boarding our dog later in the year, so needed the appropriate vaccines. She started to advise against boarding an old, blind dog until I told her we were going to Trails End. Her attitude suddenly changed and she said, "Oh, if your using Trails End that's great. They do a wonderful job and it is more like they are in a home." My son is coming to visit in July and I am so happy to be able to take my son to D.C. sightseeing and know that my sweet little dog will be given loving care while we are gone.

Rescued my dog about ten years ago. He's had some antisocial issues while being boarded many times…read moreat different Kennels. First time I've experienced him being completely socialized with other dogs, resulting in a positive behavioral change.

Best place for your fur babies! All pets are loved and well taken care of. All are treated as part…read moreof Hallie's family! 100% recommended !

I don't board my dogs very often but when I do Mt Victoria kennels is my first choice, Hallie is…read moreamazing and takes the extra steps necessary to make sure our dogs are happy and I feel totally at ease leaving them there knowing they are being well cared for. I can call her anytime to check on them and she is always happy to give a detailed update on my fur babies.

We reserved Silverbrook Kennels for our boarding choice while going on vacation for a few days. The…read moreentire process was easy and the staff are all very friendly. I originally called and wanted to walk the facility to see what the kennel looked like to ensure I was comfortable with boarding my pups there. The facility appeared to be clean and up kept. We were not allowed to see the inside of the facilities but the staff were accommodating in sending us pictures so we could see. During my pups stay, we did not receive any phone calls or updates so we assumed they were happy and healthy. I would say that would be the only thing if we would receive updates via text or email that would have made me feel more assured but overall we were really happy with the process. Our dogs returned to us happy and didn't seem stressed whatsoever. We would definitely bring them back again. Thank you!!!

My two Dogs Maverick and Iceman love it here. They get so excited as soon as we turn on Red Fox Ln…read more It's hilarious!

Used several times. After the first the dogs went running to the door…read more Extremely well organized and careful. Love that they require a test visit. Worth the drive

On November 11, 2019, my three-year-old dog Sally was hit by a car and killed at K-9 Divine. It's…read moretaken me almost two weeks to write this because I am so devastated I can barely move. But with the holidays approaching I want to make sure that Sally's story is told before you make a decision to trust your dog with K-9 Divine. I typically don't write reviews--but this is serious and very hard. Nearly every time I booked Sally to stay at K-9 Divine, I made a special note reminding them that she hates the car. Nevertheless--according to what K-9 Divine told us--on Monday the 11th, as they were loading the dogs into the van to return home (I had just returned from my grandma's 96th birthday in Florida) the staff defied all of their own (and common sense) safety protocols and opened the garage door to the street while Sally was sitting in the garage, unleashed, untethered and unattended. In her effort to avoid the dreaded car trip, she ran out - right into the street where she was hit and killed by a passing car. They admitted negligence and said it had never happened before. But it did happen, and it happened to the most important being in my life. Do not trust them with your dog. My vet, my family and friends share my shock and grief--I carefully chose K-9 Divine and thought it was a good fit for my social, loving, adorable Sally. Now she's gone. It's a living nightmare and my life's goal to prevent this from ever happening again. I imagine K-9 Divine will respond to this review by saying this tragedy will never happen again. From their promotional protocols, it never should have happened in the first place. No apology can make up for their negligence.

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

Great team. Patient (with constant rescheduling), kind to our babies, document all facets of the…read morevisit (doggie productions, clean water, ate or did not eat etc.), photos to show happy (well, not that happy - they hate it when we leave, but mostly happy) pets. Very happy we found them. Will use again. Thank you!

We have used 4 Pets' Sake services twice now. And each time was better than the last. The team -…read moreTerri & Doris & other staff - are so kind, reliable, and engaged. They are knowledgeable about pets. They are professional and thorough in communicating with us. We couldn't hope for better service providers. And we will use them in the future. The set up is easy. You call, schedule a meetup (for the dog walker & the pups), talk about needs and expectations. We provided access. And the contract was easy to understand. Our dog walker, Doris, even tried brushing out our heavily shedding chow mix who does not like being brushed. She found with a little food and sweet coaxing that our pup would tolerate a little brushing.

We got our puppy from them in May 2024. We were able to meet the parents of our puppy and see the…read moresiblings also. Everything was extremely clean. All the dogs seemed healthy and happy and well taken care of. My dog is almost a year and a half old now and is completely healthy, at a good weight, and so far there are no problems. I would highly recommend this business. In fact, I have recommended a couple people to them already. Some of the older reviews say they only accept cash or check however we paid by debit card in 2024 so apparently that's a recent change. We got our questions answered easily before and after the transaction they've always seemed available by text if we had a question in the early puppy days since we didn't know what we were doing! If we ever decide on another golden retriever, I won't look anywhere else. Great place!

Cash or check ONLY!…read more I worked in a kennel when I was in high school so I am very particular when I look to board my dogs. This place was clean and well maintained. The staff was friendly and the price was right. They also offer exit baths and grooming for an extra charge. If you blink you will miss the turn. They are set back a bit but they have added signs to direct you to the location. We are very pleased and will definitely use them again. The only problem we had was that they only accept cash or check. We didn't know that beforehand so I had to run back out another 20 minutes to find an ATM. I didn't even think to ask that ahead of time because in this day in age you would think that everybody would accept a card. Knowing that next time we will bring cash! FYI if you pay with check it's more expensive so bring your cash.

Very disappointed in the new ownership. We have taken our dogs there for the last 10 years and…read moreoverall the service was decent. however, they are trying to raise their prices, but they're not being upfront. you used to do boarding for a flat fee which included play times and feeding them in a nightly stroll before they go to bed. The rates have not changed except you now have to pay for play time and bathroom breaks. which frankly is a little inhumane. if you purchased five or 10 packs for daycare there now charging you an additional dollar for pet care which really doesn't make any sense. It should be a standard fee included in the cost. I think I'm gonna take my $2000 to $4000 a year out of Countryside and move it to Indian Bridge. Staff has become a little disrespectful to the customers

I tried to call this place regarding to take care of my dogs while I'm out of town. I called them…read moreat 5:30 pm to ask them what kind of shots my dog would need and if they had availability. They kept me on hold for 30 minutes straight until they closed just to not answer a question that could've taken less than 5 minutes out of there day.....‍. It's just irritating, immature, and childish. I wouldn't recommend it because if they are acting this way towards a phone call imagine the carelessness they could have towards your pets that you adore.